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VIN 3GYFNBE39FS611327 may have been recalled. Check full report for more information
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
My first Cadillac
Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 3.0 Overall Facilities: 3.0
Steve Olds was great, he gave 5 star service selling me my car, can't say as much for the rest of the staff. Quite frankly I was disappointed from the time I left Steve through the rest of the process. The financial agent spelled my name wrong, I told him when he asked me to sign the first document. He reached over crossed my incorrect name off and hand wrote it correctly, so all the documents were like that, so Mickey Mouse, it really bothered me. I had condensation in 1 headlight it took a great deal to get them to replace it. I expected better service. Cadillac service. So much more to my story I don't have room to tell you. They put a used headlight on my car that was filthy from dead bugs. The quality of service and attention to details were carelessly overlooked, it's disappointing. **The staff working in maintenance were very efficient and friendly when I had my car fixed.
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