2014 SUBARU XV CROSSTREK

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PRICE ALERT

$10,900
$8,846
below average
125,906 Miles
89,057
Miles above average

Vehicle Details

Mileage: 125906
Color: GREEN
Body Style: SUV
Transmission: Automatic
Engine Type: 4 Cyl
Drive Train: AWD
Fuel: HYBRID
Location: Dover, DE
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Information about Dealer

Will Myers

5
Will Myers on 11/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Outstanding all around, from Service writer to service tech.Will continue to bring my vehicle to the dealership.

View all reviews about this dealer


Vehicle Rating & Owner Reviews

Overall Rating
3.6
  Based on 42 reviews

WARNING, DO NOT BUY CROSSTREK

1
Steve on 12/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 2

WARNING, DO NOT buy a Subaru Crosstrek Hybrid or a Crosstrek due to VERY POOR QUALITY. Subaru IS NOT building Hybrid models any longer because the hybrid system is faulty after 2016. What does this mean? Repair costs will be high. Parts will be expensive. Long wait times since technicians no longer need to be certified so there will be less technicians available to fix your car. There is a critical fault in the hybrid motor that will cost you $1,000s and these issues will persist Our car only has 56k miles and it's been in the shop for 2 months. They also replaced the driver's seat because the metal frame was sticking thru the leather? Poor quality. We bought a new 2014 Crosstrek hybrid for $31k, 2.7 years ago. Today, 5 Dec 2016, Subaru offered $12,500 for the trade-in? This car depreciates fast. YOU WILL LOSE $12,000 if you buy new after the first year and $19,000 after (2) years. Meanwhile, they get rich. Subaru is not the Subaru we once knew. They are making cheap products that break more often and the car no longer holds the value it once did. PLEASE MAKE A SMART DECISION. It's your money. And they don't care about it.

xv crosstrex

5
cory fouts on 11/21/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

I'd buy another one. Recommend buying if looking.

Sold after 19k miles

3
Joseph Robeson on 11/04/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 3 Technology Rating: 3 Value Rating: 3

I bought a Crosstrek after moving to Montana from California. I had never driven in heavy snow before, and I wanted to make sure I would get around ok. I decided on the Crosstrek after reviewing all other AWD vehicles in the same price range. What I liked most about this vehicle was its ground clearance and drivability in the snow. I got around without any issues with the OEM all terrain tires. I'm sure it would have been amazing with a set of good snow tires. Being that this was the sole purpose of purchase I was happy with it. I also enjoyed its relatively roomy interior, and good size trunk space. The seats were comfortable and ultimately once up to speed the drive was fairly smooth and quiet. When summer came around that's when I discovered it wasn't for me. What I absolutely hated about the vehicle was its lack of power and piss poor mpg. This is ultimately why I decided to sell the car. It was very slow and seemed to shift far too late. I consistently got a combined 23mpg with mostly freeway commuting. The cruise control was also poorly controlled in my opinion. I'm used to a smooth consistent acceleration going up hills. This car would just floor it out of no where. The rev limiter would go crazy high, make a bunch of noise, and still the car hardly moved. I also feel like it should have included HID lighting. Overall the Crosstrek is a decent budget AWD multi-terrain vehicle, but needs more power and better lights.

Sporty in Tangerine

5
Mike on 09/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

What a great small sporty SUV! Great handling and plenty of power in the 2.0 liter. The hill assist is great.

Superu

5
patrick bracken on 09/20/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Best of its class for resale and snow

Not Feeling the Subaru Love!

1
Daniel S. on 08/30/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 1 Technology Rating: 1 Value Rating: 2

I purchased the Crosstrek Hybrid based on winter handling performance and recommendations from family members who have owned multiple Subarus (but not this model). In the past, I've owned other AWD/4WD vehicles, including a Nissan Pathfinder, Nissan X-Terra, Jeep Cherokee and Toyota RAV-4. My Crosstrek is the worst performer of the bunch. While I can't speak for the standard Crosstrek, the hybrid places the heavy battery components in the back, which changes performance dynamics IMHO. The first thing I noticed was the horrible winter braking. The car just slides and doesn't stop (even with new Michelin All-Season tires). As for hugging the road, the car has a tendency to hop and skip with any imperfection in the road. Sometimes I feel like the car is catching air. You just don't feel like the car is sure-footed in bad conditions. My girlfriend has a 2WD Honda CR-V, and she thinks it handles much better. I think the Crosstrek is too light and I think the battery in the back is affecting performance. I have other gripes too. The Crosstrek eats tires, even with long tread-rated tires and even after proper balance and alignment. With the Hybrid, you can't get a trail hitch because of the back battery placement. The Bluetooth really stinks and takes 4-5 tries before connecting with an iPhone. Even when driving the speed limit and gently, the car doesn't come close to stated MPG. Most of the time I'm at 23-26 MPG. This is a hybrid for heaven's sake? Lastly, I question the electronics. The first week I had this car "new", the check engine light came on and the dealership needed to re-program something to fix it. It took them a few days and I had to rent a car, which they never reimbursed me for. Occasionally the passenger "check airbag" light comes on, but then it's fine for a few months. The car doesn't look bad. And it's somewhat comfortable on the inside. Fit and finish are not bad. Rear cargo space is tiny - so you'll need a roof shell for any family vacation. But winter performance is where the rubber meets the road - and the Hybrid Crosstrek falls way short. I will never ever buy a Subaru again and am definitely not feeling the Subaru love.

Subaru Crosstrek Hybred: Total Lemon?

1
Frustrated Subaru owner on 05/17/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 1 Interior Rating: 2 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 1 Value Rating: 1

After having a Toyota for over 10 years then a Honda CRV for over 10 years with no issues, my husband and I decided to purchase a a Subaru Crosstrek Hybred 2014 which looks good on the outside (but BIG MISTAKE). By January 2015 a message appeared in the dash board whenever I started the car that said(check hill star assist). At my first service, I told the service people and they told me they did not find anything wrong, nor saw the message. I continued to drive the car with the message appearing on and off when finally in November/December 2015 more messages appeared and check engine light appeared and stayed on all the time. I made an appointment to get the car checked in November, this time they told me they fixed it and the lights went away. Within a few months after they told me they (fixed it) the messages reappeared and I brought the car back in March for them to "fix" again. I waited for about an hour and they called me and told me they fixed the problem and the messages and lights were gone. As soon as I turned on the car and try to drive off all the lights and messages reappeared, I called the service person who took the car and said they were going to check it again. After waiting for over an hour they finally told me they there was a transmission control cover problem and they would have to keep the car until June 2015 because they had to order the part. In the middle of April after not receiving an update from Subaru, I finally called and after a few choice words with the manager they told me the car will be ready at the end of April. On April Friday 29, 2015 I received a call from Subaru and they told me they changed the transmission control cover and the lights went away and every thing was fine. So I picked up the car that same day (Friday April 29, 2015). By Sunday May 1 (2 days after picking up the car) those lights that they claimed went away reappeared. I had to take the car back (May 2) and am still waiting May 17, 2015 for word on what is the problem. At this point I am very ANGRY at the run around. I got the warranty which I am using for now to "fix" the car but what is going to happen when it runs out.

Good car.. poor warrantee service from Subaru

3
Evelyn on 05/12/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 4 Safety Rating: 4 Technology Rating: 3 Value Rating: 3

Fun ride. After 2 years this car handles well in winter. Too small for 2 kids. Fits as much luggage as a midsize car. Subaru service departments fight hard to avoid covering anything that is covered under the extended Subaru Care warrantee. I am getting rid of it soon while mileage is low for that reason alone.

Turns out looks really aren't everything

3
t krause on 04/17/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3 Safety Rating: 5 Technology Rating: 3 Value Rating: 4

I was sold on the look of this car and Subaru's reputation. My experience was rather poor. The battery died every few months. Subaru couldn't find anything wrong. If they'd told me that they put in a low-quality battery and it was a common problem then maybe I'd have believed them and kept the car. They then suspected a faulty remote start - that they had installed when I bought it. It was at the dealership for about 2 weeks - when I finally just asked them what they'd give me for it is when they really started trying to fix it (mind you I had it for 2 years and it only had about 7600 miles on it). The other cons are minor: the radio quality was noticeably poor when the heat or air conditioner was running because the noise from the blower was so loud. A great sound system wasn't something I really cared about, but the noise from the blower was so loud you couldn't hear any sound from the radio at all when the heat/air was on. You had to put the heat/air at full blast in order to get a comfortable temperature inside the car. The most distressing problem was when you would shift from reverse into drive. There was a strange delay that I've never experienced in another car. When it was ready it would "pop" and the acceleration was faster than you were expecting. It just had a weird feeling to it, not smooth.

Fun and reliable

4
Renee on 04/14/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 4 Technology Rating: 4 Value Rating: 5

Owned my car 2 years now. It's a fun car to drive, great handling, superior in bad weather and snow! Comfy interior, smooth drive, have not had any problems. Cargo space is great for a compact SUV. Only drawbacks is that the paint seems to scratch and chip easily, a few bad blind spots because of the slope of the car, and the car is a little loud once you get over 80 miles an hour. These are slight things in my opinion, but might annoy others.

two year anniversary

4
Thomas Polich on 03/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 3 Value Rating: 4

The interface with the electronics is not very good. The car handles well,, but the CVT transmission in conjunction with the hybrid makes the car baulk from start.

Subaru Crosstrek - A must have with Eyesight!

5
Robert Dorsey II on 02/12/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

We were not in the market for a "new" vehicle. But we wound up with a 7500 mile Certified Pre-Owned 2015 Subaru XV Crosstrek with their amazing Eyesight package (and this was why), which is essentially new. The car was a former service fleet loaner, so it was in great shape with low mileage with an attractive price. It and the two others they had were the only used Subarus in the entire Metro area that had the Eyesight package. I looked at over 300 different vehicles listed online as well as contacted about seven Subaru dealers, and none of them had any pre-owned with Eyesight. To find this package in a pre-owned, you will probably have to buy new unless you wait until 2017.

The Crosstrek as a whole is a great vehicle (a little smaller than our former Kia Sportage), but I will focus this review on Eyesight, as there are a million generic reviews about the Crosstrek itself. So in short: It is all of the things you have heard about: good for small families, reliable, safe, and good for its symmetrical AWD. I can't speak about the electronics other than Eyesight (bluetooth, etc), because I don't really use them or care about them. The only minus is it lacks some acceleration, which I doubt will ever really matter to most drivers.

Subaru Eyesight is a technology that they install on vehicles ($1,250 retail value, I think) that uses two front-facing cameras to help the driver in emergency situations as well as control the vehicle's adaptive cruise control. Eyesight will help you both break and decelerate if you need it. It also will send audible alerts of various situations which are both convenient and a significant safety upgrade. Both my wife and I are new drivers and find this very reassuring, though I think anyone would appreciate it the same. I encourage anyone in the market for a new car to look into this technology: it is fantastic (and the 2016's have an upgraded version that includes blind-spot detection!)!

While we have not had the car long enough to thoroughly test everything, the adaptive cruise control was a major plus, and only comes with the Eyesight package. It will intelligently cruise for you at any predetermined maximum speed, and slow down if the traffic in front of you gets too close/slow. It keeps a distance of 2, 1.5, or 1 seconds behind the vehicle in front of you, and informs you with tones when it has "locked in" on a vehicle. Imagine how strange it is to feel your vehicle brake, decelerate, and come to a full halt without touching the pedals (if it comes to a full stop, you get a tone, and about a seconds warning before the cruise control shuts off and the car will idle forward). The future is here!

If you are looking for a relatively inexpensive SUV that will ride nicely, carry enough, and protect you, your family, and your dog, then the Crosstrek may be the right choice for you. The Special Edition that is coming out later in 2016 sounds very attractive with lane-change assist and some more advanced auto-driving technologies.

Good value

5
LSO528 on 01/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Love it

4
Beth on 01/20/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 4

I really love my car, sharp looking, great in the snow, 31 mpg. Lots of room to haul stuff (hay, riding gear, etc). What is don't like is acceleration from a stop but the engine is not really that big for all wheel drive. Don't like the seat heaters. They don't work well, they run off ambient temperature which is annoying. I wish I had a beeper warning with the back up camera. Other than those things I'm very pleased with the car. I would definitely buy another one.

Not a car for the snow

1
Mi on 01/06/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2 Safety Rating: Technology Rating: 1 Value Rating: 1

If you drive in real snow conditions this is not a car you will want. My wife and I have owned 5 Subaru's and this is an absolute disaster. Traffic was stopped on a slight incline on a mountain road as we moved forward the Subaru lost traction and slid all the way across the on coming lane into the snow bank. Tires in excellent condition but this Subaru will not grip the road as my others have. All kinds of other cars and trucks did not have the same problem. Fortunately the oncoming lane was clear as I slid across the road. It took 3 guys pushing to get us out of the snow bank. Car continued to slip and slide when others did not. AWD in this car has design flaw. Do not trust it except on flat roads it is ok.

Don't Be Fooled by the Stylish Appearance

2
K White on 11/19/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: Safety Rating: Technology Rating: Value Rating:

I bought my 2014 Subaru XV Crosstrek with 25k on it in January. At first, it was a great little car. For someone who lives in Vermont, a Subaru was almost a way of life, which is what drove me to purchase my Crosstrek. About two weeks after purchasing it was when I noticed my first problem with it, it shook so uncontrollably bad on the interstate that I had to pull over, turn the vehicle off and restart it. It was not long after that when all of the problems started to occur. My car now decides when the radio plays and when it does not, the automatic drivers window does not work anymore, the car skips and shakes when going down the road. Not to mention, how loud the motor is. Overall, my car sounds and feels like it is going to blow up when I drive down the road. I have not even had my car for a year and I am already ready to get something new due to how bad my car is. Unfortunately for me, I put $9500 down on it between my trade-in and down payment and to trade it in, would result in me "taking a bath" in my car. So it looks like I am stuck with it for another two or three years. This is not a vehicle I would recommend purchasing, don't be fooled by the stylish appearance.

Subaru Bluetooth is garbage!

2
Larry Belcastro on 09/03/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: Reliability Rating: 3 Safety Rating: Technology Rating: 1 Value Rating: 2

When we upgraded our cell phone to a Samsung S6, we lost the ability to automatically reconnect each time we use the car. This is time consuming and has to be done BEFORE we move the car, delaying our travel. We cannot connect the bluetooth when driving, even though the driver is not pushing the buttons. Subaru Customer Support says that they cannot keep up with all the new cell phones and carriers, and have a list available with the ones that work. GET MORE HELP THEN! This is a poor excuse why they cannot get the autoconnect feature to work, but as a consumer it's a good excuse to never buy another Subaru if they cannot keep current with technology.

A great hatchback SUV

5
Kelvin Leung on 08/28/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Had a Accura MDX for 10 years. Decided to switch to a car with better handling and better gas mileage. This is a great one. The Tangerine color is so eye catching! Everything is wondering from space, gas mileage, interior comfort. The only lack is the power train. But you'll get used to it. I have for a year and it's still running a champ!

So far so good!

5
Mr. Vic on 08/16/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

I wanted something a little less expensive and easy at the pump, this car did not disappoint. The seats could have a bit more support and the stock tires aren't the best but after 25,000 miles those are my only complaints. I love the way it looks and it laughs at snow. I average around 26 around town and over 30 on the highway. No repairs as of yet.

I'm over 30,000 miles now and I'm still very happy. The heated seats are awesome and my brakes are like new.

2014 crostrek review

3.1
Fred Cook on 03/06/2015

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 3 Exterior Design: 5 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 1

Car ate tires like mad and all any of subarus representatives would say is nothing wrong with car its driving style. Original tires lasted 15000 miles second set were rated at 100000 miles but were 20% gone in 5000 miles

Cold Feet

3.6
Carol Pastushok on 03/05/2015

Performance: 4 Comfort: 2 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 2 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

I bought my 2014 subaru a little over a year ago. This past winter I really noticed how poorly the heat works. My feet and legs get so cold I'm tempted to put in a heating blanket. The service dept said..."Can't do anything...the heating system is weak" Also very noisy at highway speeds...can't listen easily to my audio books. Finally, some of these problems might be tolerable if the MPG was better than 23 using 87 octane. The service person said the computer says 26 MPG ??and it's winter.

2014 XV CrossTrek Premium Review

3.9
Charles Marcino on 02/25/2015

Performance: 3 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4

purchased in October of 2014 and have 7800 miles on the vehicle. So far so good. Had a very challenging trip to Syracuse NY in heavy snow and the little SUV took all of the heavy snow covered hilly roads within the city with no issues in addition to the 250 miles of snow covered highways. I have a bad back but the seats are comfortable and supportive. I am used to driving small 4 cylinder sedans so the pickup on the Crosstrek is no problem. The engine is a bit noisy when cold but seems to diminish as the engine warms.

crosstrek hybrid-where has the quality gone?

2.4
ny2dc on 02/13/2015

Performance: 2 Comfort: 1 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 2 Exterior Design: 4 Build Quality: 2 Reliability: 2 Comfort Rating: 1 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2

I owned a subaru forester from 1999-2004...loved the car. Not the nicest looking car but I lived in Colorado at the time and it was the perfect car to commute with as well had drive to the mountains. Since then I moved back east and stuck with toyota/lexus. With the new hybrid crosstrek I thought I would give it another try. I bought the car as a demo model so I did get a great deal, but long story short I was very disappointed. I kept the car only a few months and traded it back in. What a piece of junk. First.. no where near the 29/33. I averaged 23 mpg. The interior of the car was like a toy car. Very low quality. Overall the car is a piece of junk. Beware.

New buyers disappointing experience

1.8
badsubi on 12/11/2014

Performance: 2 Comfort: 2 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 2 Exterior Design: 2 Build Quality: 1 Reliability: 1 Comfort Rating: 2 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

After owning Toyotas for the last 28 years I decided to buy a 2014 Crosstrek. 3 months now and the Check Engine light is on !. Took the car to the dealer and the car needs an Oil Control Valve. Many cars have this but last at least 75k miles. My "New" Crosstrek in the the shop for days and I know this car will give problems in the future. I bought Subaru because of all the reliability hype. As I research the internet more and more, I find that they are not durable, unreliable past 50k miles. Mine broke at 7k miles, thats a smack in the face for Subaru. Don't buy it. Every make has its problems but you are better off with Toyota or Honda for reliability. Do your homework on the internet.

We call it our Subaru Rattle

3
weflybye on 12/04/2014

Performance: 4 Comfort: 3 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 1 Exterior Design: 4 Build Quality: 1 Reliability: 4 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 1 Reliability Rating: 4

We purchased our Crosstrek new in 2013 and from the moment we brought it home we have had issues with interior rattles. The dealership first put extra foam in the A Pillars. The rattles continued. Next they put extra foam in our speakers grills. The rattles continued. These were rattles that passengers in our back seat could hear and were extremely annoying. After taking the car in several times we had a technician find a bolt in the dash area was rattling against the car frame. More padding put in place. As of today (December 2014) we still have an annoying rattle in the dash. We enjoy this car for all other purposes but we would not purchase a Crosstrek again.

Rugged reliability

4.4
charlesdrive on 11/11/2014

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I have owned many previous Subaru cars in the past (most recently Impreza and Legacy) so I am used to the usual knocks against Subarus. Engine noise is a bit loud, pickup is not great but this car is safe, rugged and I like how it has a higher ground clearance which is helpful if you live in an area that gets measurable snowfall. While my Legacy handled well in snow storms it had low ground clearance which caused problems. The Limited trim with the navigation and XM radio are definitely worth the extra expense. This car is fun to drive and has a slightly different appearance from other Subaru cars. I have not gotten to drive in snow yet but it has handled well in wet weather.

Don't buy one

2.5
923hon on 09/03/2014

Performance: 2 Comfort: 4 Fuel Economy: 2 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 4 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 4

This car is crap... it's so loud while driving, with the combonation of wind and road it literally sounds like you are sitting by the wing on a airplane, that i can barely hear bluetooth call even turned all the way up. have to have a/c full blast otherwise it barely blows. it's guttless on freeway, good luck on on-ramps. gas mileage is worse than i was getting with my 94 pathfinder that was sent to scrapyard. there is no way in heck that ppl are getting anything close to 20 even. we get about 13mpg. it is the worst car ever. please do not buy one. its so awful and we are stuck with 380$ payments for the next 8yrs.

Defective Steering/Chassis

1
nass2 on 08/27/2014

Performance: 1 Comfort: 4 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 3 Technology Rating: 3 Value Rating: 1

We recently purchased a new 2014 XV Crosstek that we had to return to the Subarau dealership 2 days later for a full refund due to unrepairable steering and/or chassis problem. The car had strong steering pull to the RIGHT. The dealership attempted to fix the car, but was unable to do so. The service adviser and technician told us that they have been having frequent steering problems with this model car. They wanted to have a Subaru engineer come out, so I requested to the alignment specs. The alignment was intentionally set to cause the car to pull LEFT to "correct" the problem, but it still pulled RIGHT. The dealer offered us a different Crosstek, which had the same problem after test driving it.

Never thought I'd buy a Subaru

4.9
katethegreat84 on 08/09/2014

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

When I first started looking at cars I never even thought to look at the Crosstrek or Subaru. As a real estate agent I wanted something nice but didn't want to go the standard issue luxury car everyone seems to drive. When a family member recommended the forester, I wasn't thrilled but went to test drive it anyway. While at the dealership I saw this little beauty and fell in love. I can cart around my clients and all my signs/lockboxes/excess Realtor stuff. But its also very comfortable and safe feeling. Being able to sit up high is a plus when you drive 20k miles a year. I highly recommend the GPS option, with it you get an upgraded sound system and a back up camera. I love my Crosstrek!

Disappointed with my first Subaru

3
ndw on 06/28/2014

Performance: 5 Comfort: 2 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 2 Exterior Design: 5 Build Quality: 1 Reliability: 3 Comfort Rating: 2 Performance Rating: 5 Interior Rating: 2 Reliability Rating: 3

I've actually had an entirely different experience with my Crosstrek Hybrid, other than I can agree with another user's problems with the navigation. There are so many rattles, all over the car. The worst is with the plastic covering the speedometer and tachometer displays. People who ride in my car say things like, "Doesn't that noise drive you crazy?" Mine was delivered in November, so I wonder if it's early off the manufacturing line and those problems have been worked out. Subaru has been most unhelpful in resolving my issues - this will be my last Subaru.

Great car!

4.9
davennc on 06/17/2014

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I've had my XV Crosstrek hybrid for two months now and have been extremely happy with it. I've been getting 35 mpg around town and about 38mpg hwy, which is double than my 2003 Baja. Comfortable ride, minimal road noise, a lot of get up and go from a stand still, & the CVT transmission has been smooth. I've had several people (including a police officer pull up to me) to ask me about the car- "I didn't know Subaru made a hydrid." If you're looking for Prius like mileage, than buy a Prius; Although you won't have the awesome AWD of a Subaru, headroom, legroom, cargo carrying ability, nor will your Prius be able to get out of its own way in a sticky traffic situation.

I traded this in due a problem never fixed

3
tradedcmax on 04/06/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 3 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 2 Safety Rating: 5 Technology Rating: 1 Value Rating: 2

UPDATE: We really loved our Crosstrek, in bright orange, but after driving it for a little bit, I noticed my arm was sore. I didn't really understand why. But I figure it out. It was pulling to the right, constantly, upon any acceleration. As a car guy, I remember torque steer; it was just like torque steer but obvious at all levels of acceleration. The dealer could not fix it. The techs of course denied it happening. But I went and tried a brand new one (this was new too) and no torque steer. So the dealer basically traded it in for this one and put this broken one on the lot as a non-certified pre owned. I was happy but I felt bad for whomever bought it after me. Anyway, the replacement was fine, until someone stole the wheels and tires off of it while it sat in front of my house.....those are some nice wheels. And after that, I started driving it at I95 rush hour traffic and found it could not handle the speed of I95 with as much grace as it should; it felt wonky. So, I traded it in on a a competitor's SUV. I am so happy I did this, despite losing some cash along the way. The other problems that surfaced were on the 2nd one, if you had the heater in the bi-level mode, the engine would run rough like it was going to stall. All other modes were okay. The engine is a 60K tune up interval. When cold it had a very fast idle. Reminded me of something from the 80's, fast idle. Those things said, I also had major problems with my feet hurting after driving for awhile......at 5' 11", I could not stretch out my legs as I would on other cars. That turned out to be a bigger problem that anticipated. And also, the cargo area was smaller than I first realized. My fault for not renting one for a week first, but they are hard to find as rentals. So, it turns out that these weren't as good as originally anticipated, but probably for many, it would be fine.

Poor Heat Ouptput

4.3
jagerhood on 03/27/2014

Performance: 4 Comfort: 4 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 3 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

I'll start off my review with the cons, although I really do like my car. I'm not a car expert, but thought I could give my feedback to real world drivers. Bought the car early Dec and driving through a Cold NJ winter! That being said I have not ever been warm enough in this car!! The fan is Loud but there is not a whole heck of a lot of heat coming out especially on the floor!! I hate the Radio, but my iPod music sounds Great! I also think there could be more storage compartments as well as an armrest for the driver. Finallly, not lovin the black on black on black interior. You see every speck!! The "ivory" was not an option - that would have been black in a week.

Traded a turbo monster, and haven't looked back

5
mike_in_nepa on 03/19/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

For the last 10 years, I've had various turbocharged vehicles, some of which were modded. I grew tired of temperamental turbos, having too much power in slow traffic, and spending ungodly sums of cash fueling them up. I just needed a reliable AWD vehicle that can get me around in the mountains throughout the winter months, ground clearance, get good fuel economy, and can stand up to my outdoorsy lifestyle. So far, I have 1000 miles and have been very impressed with this vehicle. I find it very peppy, and find the 145 hp rating deceiving. This climbs up mountain roads feeling sprightly, and never gives even a hint of losing steam. At 75 mph, I get about 30-32 mpg. Love it.

Better than expected

4.5
subiedriver6 on 02/19/2014

Performance: 3 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 5

I have been sold on Subaru for many years, but this is a change from my usual purchase of a Forester. The engine is just average in regard to performance, but exceptional in gas mileage, averaging 29 in rural back road driving. The seats are very comfortable and the cabin seems much more roomy compared to the Foresters I have had in the past. The doors are large and provide easy in/out access. The exterior styling is aggressive and has received a lot of compliments, while the interior is more just utilitarian and the radio readout is disappointing. Overall, the more I drive it, the better I like it.

still not very hybridy - updated

4
fried003 on 02/12/2014

Performance: 3 Comfort: 4 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 4 Safety Rating: Technology Rating: Value Rating: 3

The sticker only claimed 31mpgs, so it's close to what was expected. The car barely gets 30mpg; not much better than my 2008 Forester. Like many car companies, Subaru wanted a "Hybrid" in their line-up. So they picked the Crosstrek & jeri-rigged it as a hybrid, though it was never really designed as real hybrid, like a Prius. Any Prius is a hybrid. Otherwise it's decent enough/comfortable. I got the touring model, which has all the bells & whistles, some of which I don't understand, such as the entertainment system. The touch screen for the navigation system/entertainment system is clunky. But it has everything I'd ever want in a vehicle + other stuff. But, so far, it's not fulling the primary expectation.

XV Hybrid Gulf Coast

5
ts45 on 02/09/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

XV Hybrid since 12/28/2013, Satin White Pearl, St.trim. Our first Subaru, had several Honda's in the past..My wife is main driver, have taken plenty of opportunity to drive myself. We are really happy with our purchase, test drove the 2014 Forester and 2014 non hybrid XV, both nice but were sold on the Hybrids ride and refinement. The base Audio system has been nice, a good quality CD recording sounds fine, a bad CD one, bad… Blue tooth is working well, takes a little time to Pair.This is our first CVT Transmission, very impressed, love it. Hill climbs are really smooth and quiet, no sudden gear change, plenty of torque, love the CVT. Have observed Gas MPG 33+, about 50/50 City/HGWY.

I Love THIS car!

5
holderad on 01/27/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I love my 2014 Plasma Green Crosstrek Hybrid. My one word description: Awesome! The hybrid system works significantly better than any hybrid I test drove. It is used for power / torque augmentation more than fully powering the car most of the time. I think Subaru under-reported their MPG figures on purpose. The car is not even broken in, and I'm getting almost 38 MPG highway and so far about 31.7 MPG with downtown driving. The car does some kinda magic with the CVT and that electric motor. It is seamless. The car has "the pull" at all speeds that it's all gas brother just doesn't. I mean, you can feel the surge at highway speeds when you stand on it to pass. The symmetrical AWD is fantastic!

Wow, I Get To Be The First Reviewer

3.9
the_craw on 01/26/2014

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

I purchased the Hybrid Touring about a month ago, and have over 1,400 miles on it. For context, I live in the Northeast, and the weather has been brutal pretty much each day since I've owned it. The car drives really nicely. It is quiet, and the steering has good feedback without being overly stiff. It also has a nice exterior look. Traction has been great. As far as the mileage, it has been disappointing. It has averaged about 27 MPG. Like I said, the weather has been really cold, and it is only 1,400 miles, so that might be holding it back. Even with highway only trips I have not been able to average over 29MPG, and I'm not a super fast driver.

Disappointed with the radio

4.8
mitch79 on 12/18/2013

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I bought my Subaru CrossTrek about a month ago. I fell in love with this car at first glance as I was already looking to buy a Subaru (possibly an Impreza). So when I saw an "Impreza on steroids", it was kind of a no-brainer. So far I like almost everything about the car. I'm not too impressed with the gas mileage. I average 25 MPG but I figure that's not too bad for an AWD. My major complaint is that the radio seems to be outdated in this car as it is not compatible with any of the I-Phones (even my already outdated 4S). I've rented 2012 and 2013 cars and have always been able to control my I-Phone through the USB port but it's not gonna' happen in this car. Very disappointed.

Great Car/Value

4.9
ronv171 on 11/30/2013

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Great vehicle, roomy, plenty of power on highway, rides nice, CVT trans is good. Fun to drive. Great value and features. Not a lot of road noise. Cargo room is great. I have had 3 weeks and so far avg 26-28 mpg. Very happy so far. My wife bought one also.

Just what I was looking for

4.9
antiquity on 10/26/2013

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Lots of "compact" SUVs out there, and almost all of them are boring and bland. While no drag racer, this car is fun to drive, has exciting styling, and is just the right size. Also, it has a unique look and size that isn't quite an SUV, more like a sports wagon/SUV cross. You get a lot for the money - heated leather seats, Navigation, moonroof, backup camera - compared to other cars. Plus, the raised clearance, cool wheels, and great gas mileage (at at 27 MPG mostly on short trips and city driving). The drive feels very secure, and the shift paddles are fun to use. The engine does rev high and won't get you 0 - 60 in a record time, but the car feels punchy, spry, and turns on a dime.



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