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VIN 1GKKVRKD3EJ238719 may have been recalled. Check full report for more information
2012 Toyota Prius - Crafts Cars
Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0
Customer service is Crafts number one priority! They certainly made buying my car very smooth, pleasant, and trouble-free. I'd recommend Crafts to everyone! Thank you very much!
A CAR FOR ALL SEASONS
Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5
Love this car!! That is why I am purchasing another one this week!! I especially like the mirrors showing vehicles in the blind spot, the speed you are going and other information on the windshield in front of the driver.
Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 1 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 5 Value Rating: 1
We leased a 2014 GMC Acadia Denali and have had nothing but problems since 6 months after leasing it. It has been in for service 14+ times. Ten of those times was for the service airbag light, they told us it was because of the passenger seat belt. The other 4 were because I needed new brakes and rotors, but they would never listen to use. I had to drive it in unannounced one day with it making a loud banging noise and shaking the whole vehicle. I now no longer have air conditioning. The last time I had it in for the airbag light I mentioned it and they said that there is nothing wrong with it and that the freon level is where it should be. It started with just the front not blowing. After I took my daughter out of the car yesterday after a short, maybe 15 minute ride, I quickly learned that the back is no longer bowing as she was completely soaking wet with sweat and looked like she didn't feel well. There is something wrong with my gas tank, maybe it's the float, I don't know. But one minute I could have a full tank, then next I am down to 3/4 tank, that is too much of a jump to happen that fast. I contacted GMC, got as high as the district manger, waited a month, only to get the call today that there is nothing that they can do to help me and that it is not their problem. What makes it worse is that my husband's grandfather worked for GM for decades until he retired. We have been buying GM vehicles for years, I dont think we will ever buy from them after this experience!
Ideal size for passenger comfort and cargo.
Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: Safety Rating: Technology Rating: Value Rating:
Lots of little problems during first 40K miles
Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 4 Interior Rating: Reliability Rating: Safety Rating: 5 Technology Rating: Value Rating:
Ride is quite firm, but not overly harsh. It's smoother on new Michelin Premier LTX tires than on original Goodyears. Handling is great, brakes just OK. AWD works well in rain snow. Vehicle feels very secure in all kinds of weather on all types of roads. NAV system was a waste of $750. Even my 7 year old TomTom works better. Had some creaks and squeaks in passenger side doors and windows. Our dealer fixed most of them. Drivers seat creaked and groaned when hitting bumps. Dealer replaced seat base. Rear windshield washer stopped working due to a hose that had pulled loose. Middle row bucket seats are very hard to pull forward for access to third row. No resolution here. Latest problem is camshaft position sensor and camshaft actuator. Position sensor is covered under 100K mile power train warranty. Actuator was not, even though it's an integral part of the engine. Go figure. Dealer service writer tells me power steering hose is showing signs of a minor leak. In my experience, these are usually good 100K miles or more. I'd suggest a potential owner buy an extended warranty or be ready to write checks after 36K miles. This vehicle is obviously not designed to be reliable any longer than that. I'm pretty much done with GM vehicles. Based on positive experiences I've had with 2011 and 2016 Fords, our next SUV will probably be a Ford.
Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1 Safety Rating: 2 Technology Rating: 3 Value Rating: 1
I am very disappointed in the service department and quality of the GMC. I traded in my car because I thought it was a smart idea to purchase a new GMC vehicle, since GMC is supposed to be a reliable car manufacturer, but I was sadly mistaken. I bought my current car a 2014 GMC Acadia SLT on 12/05/2015 while still under manufacturer's warranty. On 01/15/2016 I had to take it in to service - my major complaints were buzzing sound from dashboard (wiper cowl was deformed causing noise); A/C blowing smoke, noisy and causing a hissing sound - to this they stated nothing was wrong, when I expressed my concerns I was reassured that even if out of warranty it was recorded in the system and would still be covered; transmission shifting hard - did not find what was wrong and was again reassured I had a good warranty. On 01/29/2016 I brought car back in - I was concerned about knocking transmission; hard vibrations when accelerating (flex pipe was replaced); and mentioned about A/C issues once more, but was assured everything was fine with it and they mentioned once more that since it was in the system even if it was out of warranty it would be taken care of. On 02/12/2016 I was still not satisfied and brought car into service - again because of knocking/clanking engine/transmission (front engine mount was broken and replaced); A/C noisy (compressor replaced), the A/C hissing (Evaporator core leaking and was replaced) On 02/23/2016 I brought car in because of hard transmission shifts - I was assured this is normal Since temperatures had been cool I had not used the A/C until this day, when I got home I noticed the A/C leaking onto the driver's side carpet inside vehicle, I called to schedule service 02/23/2016 @ 12:44pm left a message and never got a call back (at this point we are close to the 36,000mi warranty) I called again 02/24/2016 @ 9:41am left message, still no call back. I had a pretty busy week afterwards with my kids getting sick with the flu, I called again on 3/1/2016 @9:41am, @10:24am, @10:29am, @12:57pm, @12:59pm no one called me back. Finally was able to reach and brought car in on 3/2/2016 they found A/C drain clogged and they unclogged I still noticed the leak which was worse and called on 03/03/2016 left message, no one returned my call I finally got a hold of someone on 03/07/2016, brought the car in and was told, sorry you are out of warranty you will have to pay for the repairs. I was shocked and very angry, especially since I have been bringing the car in with all these issues I was assured would be covered even if out of warranty since there is a record. I pay $569 per month for what is supposed to be a good, reliable car that would not give me trouble, and this car has been in the shop and had more problems in the 3 months I have owned it than my old Ford Expedition which I've had for years. I regret having traded in my old vehicle which was far more reliable than this new and shiny garbage truck. I really hope that my horrible experience will at least help someone not make the mistake of investing in this vehicle.
Dealer has had our car longer than we have
Performance: 2 Comfort: 5 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 2 Exterior Design: 5 Build Quality: 1 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 2
We bought our car and we decided to take ownership even though the ground effects were installed wrong and the blind spot and FCA system were not working. Big mistake - the car is still not working right. Also I would have expected a bit more giddy up and go.... it's kind of a dog when it comes to off the line performance.
Nice but buggy
Performance: 2 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 4
First off I like everything about this car. Ok, well not everything. I have owned it for 10 days and on day 3 it was back to the dealer to get a massive oil leak fixed. Cheap Chinese oil filter housing cracked and allowed oil to leak past the filter seal. The remote start works maybe 50% of the time. The gas gauge wanders from 1/8 tank to just under 1/2 full which causes the distance to empty to wander from 50 to 120 miles. The driver's seat moves back for easy exit even though I turned that feature off. Now, my main gripe is I am only getting 13.8 mpg in town. I have been driving this car like an old lady and I can not improve on that number after two tanks of gas.
Nicest Car I've Ever Had!
Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5
I picked up my 2014 Acadia Denali a little over a month ago and have put approximately 800 miles on it so far. It is the quietest car I've ever driven as well as the most comfortable and luxurious. It has some great safety features that most newer cars have available now like blind spot monitoring and a back-up camera. My last car was eight years old, so this is all new to me. When it was less than a week old, I took a 280-mile round-trip and got about 22 mpg on regular gas. My last SUV barely squeezed-out 16 on premium fuel on a trip.
Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 5 Exterior Design: 3 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5
Only have had my new Acadia for less than a month but have thoroughly enjoyed the ride! Smooth ride but wish it would come in rear wheel drive instead of front wheel drive. The jury is still out on the mileage however I only have less that 1,000 miles on it but for city driving I am averaging about 16-17 mpg. Exterior design is better than the ugly Terrain. Why can't whitewall tires be an option? It really adds some style. Black wall tires tend to make vehicle look bland and cheap. The same is true about pin striping. I added pin striping and WOW what a difference. I remember when cars came with pin striping and whitewalls.
Great vehicle with a few minor shortcomings
Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5 Safety Rating: Technology Rating: Value Rating:
Overall a very nice vehicle which meets my needs. Great interior space, and comfortable ride. I prefer a truck-based 4-wheel drive SUV, but couldn't find one that provided as much versatility and space in the mid-sized category, so I opted for the Acadia.
Good for what it is....
Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 3 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 5 Safety Rating: 3 Technology Rating: 2 Value Rating: 3
First, good luck at actually finding anything but a base SLE1 model if you actually need an 8 passenger AWD vehicle. The dealer searched and there were no SLE2, SLT's, or Denali AWD 8 passengers (or Buick Enclave's) within 500 miles on dealer lots and nothing in the production queue without having to wait for a special order (at much less of a discount). But after driving a 7 passenger Denali, we are glad we just took a base SLE as there really isn't that much to justify the 14k difference in price and huge difference in residual value. The problem is with the premium trims like Denali, there's really not that much 'Luxury' to justify the price difference.
Acadia, Durango, or just go with the Sienna?
Performance: 5 Comfort: 4 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 4
With our 3rd boy on the way we had to move on from our 2 row Endeavor. Having studied Consumer Reports extensively and done some somewhat recreational test drives of numerous other vehicles I narrowed our search to the Durango, Acadia, and Sienna. Our priorities that ruled out others such as the Highlander, CX-9, and Explorer were: we had to have captain chairs in the back, good reliability, regular fuel, enough space in the back for kid stuff, MPG better than 18, power lift gate, black/dark intirrior, and good safety features.
2014 GMC Denali
Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 17
Purchased in November 2014 and added steps. So far I am very happy with the vehicle with a few minor exceptions listed below. Update 2016: Still enjoy vehicle. Fuel efficiency poor. Need a light in dash glove box and some way to light up garage door openers.
Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5
I traded my 2007 GMC Envoy for a 2014 Acadia. I am disappointed that the vehicle does not drive nearly as well as the Envoy.It is jerky in response. Also, there is no memory seat function for the power seats, which, in my case, is a major aggravation since more than one person drives my car. And, there is no light in the glove box. You would think that a car that cost this much would have these features. I think I want my Envoy back!
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