To be more confident in your used car purchase and get more information about the auto, including its accident history, insurance records, odometer readings history and other important details, we recommend you get a vehicle history report for the car prior to buying it.
Had a lemon, carmax refunded our money
Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0
We bought a subaru outback from Carmax a few months ago that ended up having some emissions control problems that were caused by additions put on the car by a prior owner. Carmax management admitted that they should have recognized the problem and never sold the car to us. They decided to buy our car back from us for full price. It was great not having to get stuck with a broken car with 6k plus in repairs, and allowing us the opportunity to buy a higher quality car. Because they were so willing and easy to work with us on our broken vehicle, we bought another car from them and will be happy to continue buying vehicles from them in the future. I highly recommend this dealership and their service department. They were very honest with us and willing to make us happy. Definitely consider buying your used vehicle here if you're looking.
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