2011 FORD EDGE

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PRICE ALERT

$15,900
$691
below average
43,192 Miles
40,942
Miles below average

Vehicle Details

Mileage: 43192
Color: BLUE
Body Style: SUV
Transmission: Automatic
Engine Type: Gas V6 3.5L/213
Drive Train: FWD
Fuel: GAS
Location: Perry, GA
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Recalls & Defects

VIN 2FMDK3JC6BBB25930 may have been recalled. Check full report for more information

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."


Information about Dealer

excellent experience!

4.7
bonnie on 09/28/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I would highly recommend this dealership! Dealing with a small, family owned dealership was very pleasant when compared to some of the larger dealerships in Macon. The staff was excellent and did their best to get me a great deal.

View all reviews about this dealer


Vehicle Rating & Owner Reviews

Overall Rating
4
  Based on 89 reviews

AWD Edge is a gem

5
George Davis on 09/24/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 5 Value Rating: 5

Comfortable, spacious, great sound system from Sony. Handles extremely well wet or dry conditions. Keep tires rotated for balanced tread depth, or the tranny will be unhappy. Common AWD issue.

Living in the Edge

5
Sam Gallucci on 07/19/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating:

Excellent vehicle that drives well accelerates well with great comfort.

Please Think This Purchase Thru Carefully

2
MommaKathy on 06/29/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 1 Safety Rating: 5 Technology Rating: 4 Value Rating: 2

Yesterday morning I would have told you I love my Edge. Today it is junk. We bought our 2011 Edge used with 48,000 miles. It has been meticulously maintained and lovingly driven. We typically drive cars at least 200,000 miles and subscribe to the theory that if you take care of the car and replace parts when they need it, it will take care of you for a long time. Yesterday, two minutes after leaving my home, a light came on warning that my coolant was at a dangerous temperature. I had it towed only to discover that the water pump had failed and since it is internally located in the engine, it has destroyed my engine. I will either have to replace the engine, only to risk a repeat of this episode in 50,000 miles or so, or get another car. After researching this, I have found this is fairly common on the Edge, Flex, Taurus and F-150. Just to replace the water pump prior to catastrophic failure is over $2000 and they will fail at some point, folks.

Avoid!

1
Ferjen on 04/28/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

Our Edge Limited is only 6 years old. Immediately after the warranty, the backup camera somehow inverted the image upside down. Cost would be hundreds to fix, so we never fixed. Ffwd to today, the car started sputtering on my wife and then shut down in the middle of an intersection. Ford tells us the entire engine seized up and will cost almost $7000 to repair! That is insane for a 6 year old car. And worse, they cannot tell us the cause without tearing it apart. The car was just serviced a month ago for an oil change and the brakes were just serviced 3 days ago. We gave the car 1 star for everything because a comfortable safe car is useless if YOU CANNOT DRIVE IT!

Very dependable fun ride!

4
wayne toms on 03/25/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3 Safety Rating: 5 Technology Rating: Value Rating: 3

Vehicle is really fun to drive, dependable and handles smoothly. Vehicle had to have the center counsel electronic board replaced and has had no further problems.

Ford Edge - 5 Year Life Span

1
Michele Bond on 02/02/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: Performance Rating: 1 Interior Rating: Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

I have (had) a 2011 Ford Edge Limited and maintained it according to service manual guidelines. I was out running errands on a Saturday and it quit moving. I had to get it towed to the auto repair shop and learned that it needs a new engine!!! Hello. That is a $7-8K repair for a car that is only 5 years old. Ford customer service was of little or no help other than to say that the car needs to be at a Ford dealership. Not happening...the car won't move and I would need to have it towed again. I suggested a 3-way call between me, Ford customer service, and the car repair shop, which was not possible. Did I like the Ford Edge? Yes...loved it up until 3 days ago when it stopped working and needed a new engine. Definitely not reliable and not recommended. And, Ford is little or no help. I don't think that it is acceptable for a car manufactured in this day and age to only run for 5 years and then require an engine replacement.

143,000 miles since 2011 - NO ISSUES

5
NanoSk on 01/17/2016

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5 Safety Rating: 5 Technology Rating: 4 Value Rating: 5

My 3.5 L V6 Edge Limited AWD gets 23.5 mpg average, no matter how I drive. I am averaging about 28 k miles per year. I have put lots of miles in on the highway, but also in stop and go traffic. Only replaced oil, filters, brake pads, wipers, and tires. PTU in rear trans replaced at about 118,000 under warranty. 85,000 miles out of each pair of Michelin tires (still on 2nd set). Great handling in the New England snow too. I will buy another Edge, and really think it is a great vehicle. Another Ford home run.

Worst car purchase ever.

1
Wes Howard on 11/20/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 1 Safety Rating: Technology Rating: 3 Value Rating: 1

I have had (4) Ford trucks and loved them. No problems. Great trucks. Love the look of the Edge and I bought mine from a dealership, one owner, 62K miles, great CarFax, great shape, no issues best I could tell after inspecting and driving. After 9 months and putting 26K mainly highway miles I have spent $3000 on a leaking PTU - replaced PTU assembly, a shock rear shock gone bad - replaced both, brake issues - fixed, an axle seal gone bad - replaced, a leaking power steering hose - replaced, a transmission that had to be reprogrammed (no charge for this), bad rear wheel hub assembly - replaced.........and at the moment I have a back seat that will not go down which I rarely ever do but the dealership informed me that the release wire/cable had broken and that repair is a bit over $300 and today my sunroof opened and would not close. And the dealership this afternoon looked at it and had no clue what to do other than say bring it back when that have a full day to look at it. At the moment this lemon of a car is in my driveway with the the sunroof wide open and thankfully it's a clear night. Funny thing is I've owner a Toyota 4Runner and I know how dependable those cars are...I was deciding between the Edge and a Toyota Highlander and the Edge was my choice..and the only thing I can remember that sales guy saying who had the Highlander was you better keep in mind, there's a big difference between a Ford car and a Ford truck. Man if only I had listen to him. There you have it. I just got my bank approval back and I cannot trade this piece of junk quick enough.

An Engineer's Perspective

4
R. Eads on 11/05/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 4 Safety Rating: 5 Technology Rating: 5 Value Rating: 4

I bought this car new. My wife drives it primarily. It's now traveled just over 55,000 miles. We have owned mostly SUV's and trucks recently so this was our last venture into the land of unibody, transverse engine mounted vehicles. Overall, I'm very satisfied with the vehicle. It's outstanding features are in the technology it brings to the segment. The adaptive cruise control borders on magical. It is very hard to fool and is very able to sense lane changes and switching of lanes. I find it very impressive and it makes long drives across interstates from state-to-state-to state a breeze during construction season. You set the distance between you and the next car. You set the speed. It keeps the distance and life is great. The Sony sound system is very good and the bluetooth integration is also great. It seems much more adept compared to GM, Toyota, Nissan, and Dodge/Fiat for the same year and then some. My edge is AWD and the torque vectoring is exceptional in keeping the vehicle aligned. With good tires, the vehicle does exceptionally well in snow, better than classic SUVs. Even a Jeep Grand Cherokee seems less capable in a snow/ice scenario than does the AWD Edge. Ford gets high marks here. From a reliability standpoint it has been excellent. There were two warranty items. First was the Accessory Protocol Interface Module (APIM). Ford issued an extended warranty on this module. It started acting flakey, the display would dim on its own. It was replaced at no cost. The second item was the brake booster. Again Ford issued an extended warranty on this item (up to 150,000 miles) it was replaced at no cost. The brake booster fail resulted from a failure in the rubber diaphragm of the brake booster. I suspect that the fuel tank vapor recovering lines that connect to the intake manifold are also tied to the vacuum supply for the brake booster along with the intake manifold. This loosely ties the fuel system to the brake booster system thus allowing fuel condensate to accumulate in the brake booster. Alcohol in the fuel is no friend of synthetic rubber materials in your vehicle and may be the ultimate root cause of this failure. The resulting failure manifestation is a very stiff brake pedal that gets stiffer over time. I would not be surprised if this leads to a recall as it is a potential safety issue. To me, neither of these two problems would be deal breakers if the question was "would I buy another one?" knowing what I know now. I would buy another one. I think it has many strengths for the price point and the things it does well (AWD, room, comfort, sound, technical aids like BLIS and Adaptive Cruise), it does very very well.

My first new car FORD EDGE SPORT. what a nightmare

1
Joann rodriguez on 08/26/2015

Performance: 0 Comfort: 0 Fuel Economy: 0 Fun To Drive: 0 Interior Design: 0 Exterior Design: 0 Build Quality: 0 Reliability: 0 Comfort Rating: 1 Performance Rating: 1 Interior Rating: 1 Reliability Rating: 1 Safety Rating: 1 Technology Rating: 1 Value Rating: 1

This car has so many issues, the camera stops working, the drivers door latch isn't working. Which is a safety issue. There are 1000 people complaining about it and Ford is ignoring it. They should have a recall. The electrical in this car is dangerous. And the tires OMG. I don't recommend a FORD TO ANYONE.

BLOWN ENGINE :(

3.3
Donna Z THomas on 02/24/2015

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

2011 Ford Edge with a bad water pump that blew up and ruined the engine at 91,000 miles. Light came on, car jerked, pulled over and towed to Ford Dealer. Blown water pump caused engine oil and antifreeze to mix and destroy the engine. Now the car dealer needs $5000 to replace with a rebuilt engine. Took a check for car, not going to purchase another Ford at this time.

Those nice Chrome 19" Wheel Covers

3.3
rcestare on 02/05/2015

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

When you purchase an Edge or other Ford product, make sure you ask what the various parts are made of. My "Chrome Clad" wheels are actually Chrome "Foil" bonded to plastic. Who hasn't hit a pothole or scraped a curb when parking... if you do you cannot simply buy a replacement "hub cap" ... you have to buy the entire wheel at a cost well above $800 per wheel!!!!! When I wrote to Ford Executives about the matter ... they simply said "buyer beware"... Fool me once shame on you. I will NEVER buy a Ford again. I feel lied to and can't help but wonder what else is plastic that we think is metal??????

Beware

2.9
jwax1 on 10/29/2014

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

My review is based on: !. Lousy customer service from Ford Motor Co (not the dealership). 2. The design of the engine. The water pump on this engine is located inside the engine. At 91,000 miles, our water pump went out. The "overtemp" light went off about 30 seconds before we stopped. The engine is BLOWN! A water pump going out should NOT be the end of an engine. We had NO indication that we had a problem before this occurred, and had even had the oil changed one week before this occurrence. Now comes the Customer service problem....NO support from Ford! The dealership was fantastic, but Customer Service was ridiculous! Not expecting a new engine, just help with repair!

very low mpg

3.4
mdouek on 10/08/2014

Performance: 4 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3

very very bad gas millage 10 mpg to max 15 mpg city or highway , transmission leaks , audio and panel problems. bad side view .

Love our Edge! Best in it's class!

5
wytenow on 01/12/2014

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We love our Edge. We drove every other vehicle in it's class and it was clearly the best. We've put almost 60k miles on ours with no problems. Can't wait for the new 2015 Edge to come out. Definitely going to buy another.

Problems with snycmyride but it's working now

4.5
bowlingroach on 09/24/2013

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

I've had the Edge for two years. I have yet to get 27 mpg on the highway BUT it seems the gas mileage gets better all the time. It started (using what the vehicle's posting) at 18 mpg and it is up to 21.4 mpg with mostly city driving. I had an issue with the syncmyride - my dealership manager worked with me to make sure it was corrected - I had to get another phone before it worked correctly BUT then after the computer was updated that phone did not work! Then Ford said to look at the list of phones that were compatible with the car. And lo and behold after I bought the compatible phone it has been smooth sailing every since. My phones were all basic phones so the costs were minimal.

Disappointed

4
review8 on 09/03/2013

Performance: 4 Comfort: 4 Fuel Economy: 1 Fun To Drive: 4 Interior Design: 3 Exterior Design: 4 Build Quality: 3 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 3 Safety Rating: 4 Technology Rating: 4 Value Rating: 4

Had this car less than 2 years under 30,000 miles. Already returned to the dealership 6 times. Had service for replacement of the main computer chip, replace defective power window switch, faulty fuel injectors, and a couple of sync issues. This was not a cheap vehicle, sticker over $40 grand. Can't take it anywhere afraid won't get home. As soon as I get back from shop trading it in on something other than a Ford! After a few problems still have vehicle and overall pleased. Service related problems, Ford's not dealership, still aggravating.

Great car ,flashy design

3.3
mshales282 on 02/22/2013

Performance: 4 Comfort: 3 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 2 Exterior Design: 4 Build Quality: 3 Reliability: 3 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 3

I have a 2011 Edge w/ all the whistles .. love the technology. On a trip to the NC mtns. the car quit on me in a lonely mtn road after a 3 hr. interstate drive. I found an area to pull off the road turned around (dropoffs on both sides) and coasted back down the mtn. while the engine idled roughly. ...stopped in church parking lot and shutoff the engine. on an whim turned on the car and it fired up normally. This quitting at (70mph) happened twice again on way home to Florida 2 x in dangerous spots where I couldn't pull off. Upon returning I informed a dealer of what I had heard from another dealer..faulty throttle sensor (no record in computor. They finally replaced it..been fine.

Good performance, but QUIRKY and has issues

3.8
stxedge on 02/21/2013

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 2 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 2

Happy with vehicle's performance, comfort, and styling. SYNC and MyFordTouch are quirky and are hit or miss whether or not they'll work correctly any given day. I've had to get tips of forums on how to get the system working correctly again and have even had to do some hard resets. Annoying, but not worrisome. What is disconcerting, though, is the recurring smoke producing transmission leak from the PTU (power transfer unit) that is well documented in numerous online forums. I've been fighting that one with the dealer for the better part of a year and a half and only have 27K miles on it.

Not what I expected

2.8
flangilotti67 on 11/29/2012

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 1 Exterior Design: 5 Build Quality: 2 Reliability: 2 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 1 Reliability Rating: 2

I've been a honda owner for the last 15 years but decided to buy american this last go around. I loved the exterior look of the Edge but our love affair ends there. The sync features are great, when they work. I loved that the map would show me traffic speed & accidents, it worked for about a month. For the last six months i've gotten an error message that the front collison isn't working but dealer can't find anything wrong. the placement of the emergency lights is horrible, right under the sync screen and i constantly set it off. trying to give the navigation verbal information, like a city or address is a nightmare. I also really dislike that the headrest are fixed and cant be move

Very Happy with Ford Edge

4.9
rtp_owner on 10/24/2012

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 4 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

We purchased a 2011 Ford Edge - for gas mileage we went from a 2007 Suburban (great but thirsty) to a 2009 Mariner (OK on gas but no go) to the Edge. Did not realize Edge was so heavy, but appreciated how solid it was. Great car. No issues whatsoever. Bought low end FWD model. No touch screen etc. Cloth seats were warm in winter so seat heater no missed. Little bit of hesitation on times at acceleration but really strong engine. Brakes were solid and steering was also OK. Climate control worked well. 30,000 miles and only routine oil changes. Zero mechanical issues at all. Did not tow with the car but don't think it would have been an issue. Highly recommend the Ford Edge.

40 K and going strong

4.5
bobmilan on 08/10/2012

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

Our Edge is 13 months old and has over 44K miles due to mix of family and business use. Very happy on both long trips and short. Overall mileage is 26+ mpg with 28+ on long drives - impressive. I agree that the ride is a bit harsh, but glad for solid handling when needed for avoidance or quick turns. Glad that I bought extended warranty coverage considering recent reviews but I still hold hope of getting $$ back if not used. Synch phone service works well as does I-phone podcast replays. Agree that system is not ideal, but upgrade has helped. Now pretty intuitive.

Good looking car, A/C and entertainment system not good

3.6
togden on 06/24/2012

Performance: 4 Comfort: 3 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 3 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 4

Great design, nice leather, great panaramic sunroof. Negatives: entertainment system lacking, radio volume either very low or too loud, no setting for in between. A/C lacking, either at full blast or too low, and blowing right on your or off. A/C resets to Low 60 degrees every time we start a new trip. What happened to resuming my desired settings?

Do Not Buy a Ford Edge...

2.1
palmspringspa on 06/15/2012

Performance: 2 Comfort: 3 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 3 Exterior Design: 4 Build Quality: 2 Reliability: 1 Comfort Rating: 3 Performance Rating: 2 Interior Rating: 3 Reliability Rating: 1

Problems started in 1 week. I noticed the car veered to the right. I took it in and had alignment done and they said the front was out of alignment..(really... A new car?) well it still veered to the right so I took it in again... Another alignment... By this time I also started noticing all the Sync System problems... Well it still veered to the right, took it in again. Thats when I said I want my money back. The service manager said he found a fix. It was a sub frame problem and he found that out from an inner company memo... (really... Ford knew about this and still sold the car?) well.. After that it still veered to the right. 1 more alignment and still not fixed. So I hired an attorney!

Good, but....

4.3
123max on 06/11/2012

Performance: 5 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

I have owned the vehicle for over 1 year in the Republic of Panama. It´s very nice to drive and have a reasonable fuel consumption, considering a 3.5 V-6 engine. Unfortunately the dealers in Panama are not making noticeable efforts to improve post sale service which will make any excellent manufactured vehicle a nightmare soon or later despite the fact that the vehicle sensors are there to advise when maintenance is due.

Woefully inflated ratings

2
rbrice1981 on 05/27/2012

Performance: 2 Comfort: 4 Fuel Economy: 1 Fun To Drive: 1 Interior Design: 2 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 2 Interior Rating: 2 Reliability Rating: 1

The 2011 Ford Edge has one of the worst Consumer Reports Ratings and I have first-hand experience as to why. If you buy a 2011 Ford Edge, you are gambling and may be one of the 14% of owners whose MyFord Touch program/system is so faulty that it works less frequently than it malfunctions. Ford was unable to fix my vehicle despite 8 attempts and a lawsuit. In the end, I sued Ford and was awarded a settlement. I am appalled at Ford's response to my real issues and because of this, my review for the Ford Edge is very negative. I married into a Ford family who have all now vowed never to buy a Ford of any type again.

NIce

4
bigg5512 on 03/25/2012

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Bought used 2011 Edge Limited AWD, all the bells and whistles. Traded in 2008 expidition loved expi but needed better gas mileage. In the Edge I doubled my gas mileage and got a better looking and handling vehicle love the ford sync no problems so far. Owned for 5 weeks so far no problems.

Disappointed Owner -- Not 27 MPG!!

4.1
mpg_shorted on 02/11/2012

Performance: 5 Comfort: 5 Fuel Economy: 3 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 3 Reliability: 4 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 4

Bought my wife a loaded 2011 Edge Limited. Great car, comfortable ride, nice interior and I love the 'glass cockpit'. Initial motivation moving to a Ford Edge was great horsepower and the MPG. Knowing that efficiency in modern engine and tranny combos greatly increased, I took the bait. From the first road trip I was greatly disappointed--the 27 MPG claim was a joke. I should have known reading a similar review. Mistakenly thought my driving habits would make a difference. Been driving with a soft foot since the 70s gas shortages--getting at least 1-3 better than any EPA ratings. Until the Edge. Highway driving at best gets me only 22-23. Don't be fooled!

Don't buy, Sync system is worthless!

3
koakai on 01/30/2012

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 4 Exterior Design: 5 Build Quality: 2 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 4 Reliability Rating: 1

Went from an older BMW X3 to the Edge and now regret it! I've never been a fan of American cars and this is the first one I purchased in nearly 20 years. While I realize the Ford won't have the same performance as my BMW, I was intially impressed by the overall look of the Edge and lured in by the technology. The Sync and navigation system is virtually useless since I bought it six months ago and now being told there's nothing the dealer can do until Ford issues an another update. I've given up using all the features you see touted in the commericals because they don't work or work properly most the time. Do Not Buy a vehicle with Microsoft Sync!

edge sucks

2.9
dk13 on 01/10/2012

Performance: 4 Comfort: 1 Fuel Economy: 1 Fun To Drive: 2 Interior Design: 2 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 1 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 4

we looked at a lot of suvs because of the bailouts we elimated gm and chrysler torn between the edge and santafee decided to stay american big mistake ford spent all ther money on gadgets and forgot to make the car quiet we were told it was close to the other one for mialage after 1400 miles lucky to get 22mpg went for the limited hoping for better ride and less noise that was a wast of 7k my 2001 yukon rides better and a lot quiter it has 171k on it and gets 18mpg my wife drives the ford if we travel i will take the yukon very upset with ford they dont even have a comment page on there website chickens;;;;;;;; the edge is nice looking junk dont waste your money buy hundai lots cheaper

Car is good/My touch -Sync stink

4.3
ejv7 on 01/07/2012

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 4 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

My touch has been nothing but problems. Touch screen is not reliable. Voice recognition - well that is so frustrating it's funny. Had and Acura and GMC with voice recognition and it was very usable. This is a joke. The navigation is right behind this as the worst I ever had. The system maintenance runs almost once a day and it doesn't seem to fix anything. Now my screen went blank and I have to bring it to Ford to get re-programmed ~ 2 to 3 hours. And they won't give me a car, says Ford does not see this as a warranty issue. Huh??? Other than that the car does drive nice, is quite and has been very reliable. Gas milage is not what is advertised. I get ~ 16.7 combined. OUCH!!

Ford Edge Sport Review

5
mikeyv823 on 01/06/2012

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I could not stop thinking about the Ford Edge Sport model once I saw the new 2011 come out. The black front grille, the body colored moldings & spectacular 22" wheels. I've owned mine for 3 months and haven't seen another one on the road! That's how rare they are and how much you'll stand out. I couldn't afford a new one so I purchased a 2011 demo in Nov '11 for 8k off sticker! Mine is red. Interior is beautiful as well. System is super super slow though. It's an amazing technology but just not there yet. It's slow to respond and sometimes frustrating but it's what's next. If you have an iphone this screen will bug you because it's not as user friendly or responsive. Still love it!!

sync or sink?

2.5
returnit on 01/02/2012

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 2 Interior Design: 2 Exterior Design: 3 Build Quality: 3 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 2 Reliability Rating: 1

I am considering the 'lemon law' on this one! Owned Chryslers and decided to switch based on technology and fuel efficiency. Paid more than I paid for my first home and I am totally dissatisfied. The 'sync' system rarely works, it resets itself during dangerous drive times without notification. Ford says they are coming out with an update in early 2012. Since it only gets 22 mile/gallon, and the technology stinks, why do I believe them? $5,000.00 technology pkg. that Ford admittedly says won't work properly. [violative content deleted]

Happy - still learning

4.4
airdalechief on 12/30/2011

Performance: 5 Comfort: 5 Fuel Economy: 4 Fun To Drive: 5 Interior Design: 5 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 3

Buy 1wk ago. Not expert, but fairly tech savvy. Fun learning MyTouch etc. Love it. Works like a charm. After 3 years driving Rav4 (V6) it's a pleasure to feel solid vehicle under me again. Two complaints: 1: GPS gives only 1/10mi verbal advise of turn. INSUFFICIENT! This is a dangerous thing. Its accident waiting to happen. They need to fix this. Example: An aftermarket Magellan that I had in Rav4 gave verbals at 2mi; 1/2mi & approaching. That's how it should be done. 2. To change active phone for Sync must acccess account in PC. Not the same as Primary phone for MyTouch. You need to understand the system to know what I'm saying. Simple cure, make changeable from vehicle. See Fav Features

Battery and Transmission

2.4
henry55 on 12/22/2011

Performance: 1 Comfort: 4 Fuel Economy: 3 Fun To Drive: 1 Interior Design: 3 Exterior Design: 3 Build Quality: 3 Reliability: 1 Comfort Rating: 4 Performance Rating: 1 Interior Rating: 3 Reliability Rating: 1

Bought 2011 Edge on August 9, 2011. Nov 4 car not stating good. Loss of power when driving. Took to Ford garage said battery post needed cleaning and there was water whicht hey did not know where it came from. Dec 2 once again noticed loss of power, I checked under hood battery very corrided. Took to Ford garage I asked if maybe the battery could be defective they said they would not replace unless it tested no good. It tested no good. New battery put in. Dec 9 Took back to Ford garage not sounding good loud when shifting and slight vibration on brake pedal. Mechanic took it for a drive and said just wind noise I said it was not like that he said that was because I bought it in the

2011 Edge SEL gas mileage

4.1
oscar001 on 12/18/2011

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 2 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 2 Reliability Rating: 5

I purchase the edge new in April 2011. With only 1300 miles on the car we took our annual trip from Florida to Seattle WA. on the trip of 4218 miles we averaged 24.98 mpg. On our return trip of 4065 miles we average 26.87 mpg, which is exceptional in my opinion. This was the reason the Edge was purchased. The car is quite and very smooth to drive, the six speed is great when going down grades it automatically downshifts to maintain cruise speed. I drive at interstate speeds but do not use jackrabbit starts, is probably the key to the good mileage I get. The car now has 14000 +miles and the more I drive, the better I like the for Edge.

Recovering Toyota Addict

5
leslie419 on 12/11/2011

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I needed to replace my 2002 Toyota Highlander in October and planned to go back and get a newer model. Am I glad that I made a side trip to Ford! My Edge ROCKS! I was so surprised at the upgrades in power, technology, safety features, and quality of interior and exterior trim that I kept asking my sales rep if this was really a Ford! I could not believe that Ford had done such a drastic turnaround but from the looks I get driving around town and the increasing numbers of Edge's I have seen on the road, I believe Ford is serious about getting back into the mid-size SUV/crossover market in a competitive way. If you keep up the value for quality, you have won over a devoted Toyota owner.

Great Car, But Has Some Faults

4.4
bpic on 11/20/2011

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 4 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

We got our 2011 Ford Edge SEL in Sept. We love the extra interia room, comfort and performance. The gas mileage is not up to what Ford claims. Ford says, 19/27, don't believe it. Unless you are very, very concious about your driving habits, you are not going to get what is claimed. I don't have a heavy foot and we're getting 12. We have 1K miles and so far, the Edge came with the rear window washer broke. Then the high beams/low beams now make a clunking noise and both side view mirrors now grin. The radio sync does not switch to the correct station with voice. Also, why did Ford place the indside door handle so close to the hinge side; it makes it difficult to close the door.

2011 Ford Edge is bouncy

3.8
bouncyrde on 11/19/2011

Performance: 4 Comfort: 4 Fuel Economy: 3 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 4 Reliability: 4 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 4

Have only had my Edge since Sept. When I test drove it the ride seemed good. Now that I bought it and driving it around town, the ride is very bouncy - disappointed in Ford. Maybe they need to change the suspension to be a little bit more firm. The Edge bounces too much on uneven pavement. Used to driving cars with a firmer ride. This is my first Crossover/SUV vehicle and think I made a mistake. So far no problems with the MyFordTouch but it is a little distracting and Ford supposedly has an upgrade for the software. I don't have any problems with the headrests hitting the back of my head. Very quiet ride. Overall nice SUV.

DO NOT BUY THE CAR WITH THE SYNC SYSTEM

3.3
tuffcookie on 11/06/2011

Performance: 4 Comfort: 4 Fuel Economy: 4 Fun To Drive: 4 Interior Design: 4 Exterior Design: 4 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 1

I purchased a 2011 Ford Edge with the Sync system. The system does not work Ford is covering up the problem in all of the Edge's and Explorers The dealerships are unable to fix the system My car is my office the whole system does not work can not recieve or talk on the phone Radio some times goes out System re boots on its own If you use your car as your mobile office do not buy I have an internal Ford e mail stating system does not work and supposedly fix is coming in Jan Feb . I bought an American car to support our country. They have not lived up to the problem in their customer service divsion and have not come out publically and admitted they have a problem Maybe they should follow

Ford Service is a Joke

3.5
calcarnut on 10/26/2011

Performance: 4 Comfort: 3 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3

We purchased our Edge SE 4 weeks ago and have put 1K miles on it. I switched the headlights to "auto" and the first time it activated the driver side low beam popped. I brought the Edge into the dealer. Going on day 3 and they still have not been able to locate the bulb. They gave me a Nissan Altima as rental replacement as they are keeping my vehicle until it's repaired - for a headlight bulb.

Love the car hate the problems.

3.8
tgibson1 on 10/09/2011

Performance: 2 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 2 Comfort Rating: 5 Performance Rating: 2 Interior Rating: 5 Reliability Rating: 2

Several issues with this vehicle. 1. Mytouch sporadically connects my Verizon Droid X phone. 2. Transmission jerks when accelerating at slow speeds. 3. "No Key Detected" warning on numerous occasions. 4. Navigation won't recognize streets that have been around for years. 5. Voice Recognition never works right. Love the car and all the features, just wished everything worked like it should.

Disappointed

3.1
bytx71 on 09/09/2011

Performance: 4 Comfort: 3 Fuel Economy: 1 Fun To Drive: 3 Interior Design: 3 Exterior Design: 4 Build Quality: 4 Reliability: 3 Comfort Rating: 3 Performance Rating: 4 Interior Rating: 3 Reliability Rating: 3

So very, very disappointed. I've only had my 2011 Edge a few weeks, but the gas mileage is terrible. While mostly highway miles, I'm barely getting an average of 16 mpg. If this continues, the 19/27 mpg as stated by Ford is a gross misrepresentation. While running errands today, I got 11mpg (50/50 highway miles). I feel mislead and deceived.

Couldn't be more satisfied. My EDGE is like a family member.

5
gerryinohio on 09/08/2011

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

It's only been 8 months since I drove it off the lot and said to my wife ..."Did I really pay that much fir a Ford !!?" Now I am constantly surprised that I was able to get all these features, and this ride for such a low price. I've owned 2 Accords, a Chrysler Town and Country Limited Van, an RX7, and before that a Chrysler 5th Avenue, and a Mercury Marquis Broughm. They all had their good points ... but none has fit me so well as this Edge. Decent mileage (19.5 city), comfort, all the pickup I need, and easy on the eyes. I'm so sold on it, I should probably quit my job and apply at the local dealers to sell Edges.

Comfortable & solid, but MyFordTouch needs work

4.3
motowng8gt on 08/31/2011

Performance: 4 Comfort: 5 Fuel Economy: 4 Fun To Drive: 3 Interior Design: 4 Exterior Design: 4 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 4 Reliability Rating: 5

I've had the Edge Limited for a few weeks now and am averaging almost 20 mpg in mostly city driving. Wanted the Ecoboost but it wasn't out yet. Very comfortable interior, love the huge sunroof, like the keyless entry and pushbutton start. Touchscreen could be more responsive and better designed. The lag in response makes typing addresses in navigation a chore (it didn't have my POI in the database), and voice commands takes getting used to. Some adjustments require navigating too many screens; it wouldn't be so bad if touchscreen were more responsive. Once Ford works out the bugs, the Edge will be almost perfect.

Ford Edge Sport

4.9
cjohns1 on 08/22/2011

Performance: 4 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 4 Interior Rating: 5 Reliability Rating: 5

Forget going to the grocery store in a hurry. You will get quizzed on what you are driving. It goes across all age groups and even just driving around it's a head turner too. We live in X5 and Range Rover Land and for the money there is no comparison. We drove them all including Lexus and Audi and Lincoln too but if aggressive style and value is your deal then this is the vehicle for you. This Edge is fully loaded and it's like toy time for adults. Even our teenagers and their friends have a blast inside. Mytouch and Sync require a learning curve and there is an art to the touch screen too but once mastered it's powerful stuff. Love the reverse camera and killer sunroof too.

This thing is falling apart ;(

2.5
tbranca on 07/28/2011

Performance: 3 Comfort: 4 Fuel Economy: 2 Fun To Drive: 3 Interior Design: 3 Exterior Design: 3 Build Quality: 1 Reliability: 1 Comfort Rating: 4 Performance Rating: 3 Interior Rating: 3 Reliability Rating: 1

well we bought our edge 4 months ago the sync system has failed 4 times and it runs so slow half the time when you hit a button you have to wait 45sec till it response, its kinda of dangerous because you keep looking and waiting for something to happen. and the power lift gate stoped working and the dealer said its not covered under warrenty because it just needs to be reprogramed. that was $110 for nothing. it shouldn't lose its programing [violative content deleted] ford I own a $44,000 piece of junk thanks ford.

love/hate my new car

4
kel11586 on 07/27/2011

Performance: 3 Comfort: 5 Fuel Economy: 3 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 3 Reliability: 3 Comfort Rating: 5 Performance Rating: 3 Interior Rating: 5 Reliability Rating: 3

i purchased my 2011 edge limited in march. 3 months late it has been in the shops 5 times. 1st-time it was leaking gas when i would fil up. i was told by the dealership that i did not know how to put gas in my vehicle. 2nd- i was stranded at a gas station because the dash said "no key detected" 3rd-once again stranded because "no key detected" 4th-sun roof would not open 5th-radio would not work. dash said audio off. screen was showing that at the radio was on. if my car didnt have all these issues i would absolutely love it.

This car is amazing, and I'm a car snob

5
hotzmonster on 07/23/2011

Performance: 5 Comfort: 5 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 5 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 5 Performance Rating: 5 Interior Rating: 5 Reliability Rating: 5

I'm a car snob. When my wife got the Edge, I was driving a Mercedes E63 AMG (500 HP, top of the line Benz). My wife gets company cars, and they need to be Fords, so she picked a loaded Edge Sport. This car blows me away. It is quite, quick, handles like a sports car, and has more features than I ever imagined. We pulled a small trailer with motorcycles for 800 miles and it was flawless. I can't speak for long-term reliability since it's only at 5K miles, but as far overall quality and fun factor, I think you'd be crazy to buy that little Lexus or other generic SUV. No, I don't work for Ford, I'm truly amazed by this ride. Rear DVD, synch, great sound, cool looking....amazing ride.

Lovin' the Edge!!

4.6
slammersa on 07/15/2011

Performance: 5 Comfort: 3 Fuel Economy: 5 Fun To Drive: 5 Interior Design: 4 Exterior Design: 5 Build Quality: 5 Reliability: 5 Comfort Rating: 3 Performance Rating: 5 Interior Rating: 4 Reliability Rating: 5

WAS a big GM Fan - after having several broken hearts over my beloved Bravada (left me stranded in Texas w/80k miles), mid life crisis Camaro (97k miles) and finally my cute little Chevy Colorado (for garden work). I joined my husband on the Ford bandwagon. We traded in my '07 Colorado (snifff) for this VERY NICE 2011 Ford Edge!!! The second I drove the Edge off the lot I fell in Love!!! XOXOXOX The Edge handles beautifully - with the rubber mat in the back I have plenty of room for trips to the Farmers market and garden store, and it's great on long trips. Hubby even likes riding in the passenger side - he can kick back with plenty of room to spare!



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Overall Rating
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