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VIN 4M2EN4JE3AUJ07248 may have been recalled. Check full report for more information
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Customer Service: 1.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 1.0
Buyere beware! I attempted to trade in my vehicle and purchase a vehicle from CarMax. They require two sets of keys / fobs for the vehicle being traded in. I turned in my required keys and good to need with the purchase process. After purchasing the vehicle I asked him for two keys / faubs and I was informed there was only one selling with the vehicle and that they are a quotation no haggle business. And quotation they also informed me that you dont need two key /faubs. most people only need one. If you would like another you will have to pay for it. Instead of paying $60 for me to have a second key / fob they let me we just walk off a lot in return the vehicle I had just purchased from them. The general manager stated that if they were to give me 2 key / fob that's what I would tell people that I got one on them and they are no haggle business. I tried to reason with them that I turned in all the keys and I expect the same in return. The pictures on the website lead you to believe your vehicle will come with 2 keys / fobs. I would not think something as minor as a key fob would keep them from wanting to sell a vehicle, but then again they are a no haggle business and unwilling to do small things to please paying customers. When purchasing a vehicle from here keep in mind that if you would like more than one key / Bob you will have to pay out of your pocket regardless of how much you pay for the vehicle. Apparently taking a loss of 25,000 this worth their pride and a second key fob. Who knows this could be an easy way for their business to make money. Just beware
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