64,733 Miles

Vehicle Details

Mileage: 64733
Body Style: Extended Cab Pickup
Transmission: Automatic
Engine Type: Turbo-Charged Diesel V8 6.6L/403
Drive Train: 4X4
Location: North Smithfield, RI
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Information about Dealer


Tiffiney on 10/07/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I am absolutely disgusted by the treatment at route 146 Auto Sales. My fiance and I visited on Monday September 26th in the late afternoon and it was clear that our presence and business was not wanted. Before hand we were emailing back and forth inquiring about a vehicle, after a few days our emails were not responded to. We called almost every day with no return phone call or even an answer. When we arrived we walked over to the vehicle we were interested in waiting for somebody to come and greet us. After about 30 minutes we walked inside we sat down waiting for some assistance, an older gentlemen approached us, he was extremely rude and the first question was finance or cash. My fiance responded with financing as he was approved for a private loan from his personal bank. The guy (who's name I don't know because he failed to introduce himself) then started badgering asking how he got a loan, and if he unsterstood what he was saying as if he was judging a book by its cover hinting that we could not afford what we were looking at. My fiance then asked about some of the things he noted on the truck and received the quick response of "What do you want to know? You already went through the truck. I'm not spending a penny more on that truck, I have two pages of what we did, do you want to see them" we then politely said yes and he said give him five minutes. Once again we returned to the vehicle of intrest and waiting fifteen minutes for him to return and say "So do you want a purchase and sales agreement?" In shock my fiance replied " I'm not ready for that yet, I haven't even driven it yet" and the guy mumbled something and walked away to help someone else. We then left. It's extremely disappointing we were not even offered a test drive, let alone the time of day and courtesy to answer our questions. i have never experienced such a luck of professionalism. I will not return to this establishment.

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