Salerno Duane Chrysler Dodge Jeep Ram

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Great service!

5
Stefanie on 11/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The leasing process was so easy! Paul, our sales specialist, was extremely knowledgeable and was able to meet our needs. I couldn't be happier with how smoothly the process went!! Thank you so much!


Jackie

5
jackie on 11/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

great experience at the dealer. It was great! Thank you for the great experien cce


Great Leasing Experience at Salerno Jeep

5
LD on 11/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leased a Jeep from Salerno Jeep. The experience was great. Johnny Colatrella was an honest, straight forward salesman. Knew the ins and outs of the vehicle and cut right to the chase. Would recommend leasing/buying from this dealership.


VIP deals

5
Pablo Rangel on 11/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very happy with the deal I got, no pressure no annoying sales men, great people highly educated, very different from others.


good sales experience

4
John Adams on 11/03/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Looking for a used Durango and the selection was great here. Staff was very friendly and accommodating to my family of 5 while we went through the selection and purchase process. John Cola was very helpful throughout and we were able to close the deal with everyone happy.


Customer since 2003!!!

5
Delmy Alas-Cruz on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Sergio Ovalle has been with us since 2003 when we bought our first Pacifica, it was an awesome experience! Then we got our Town and Country, great car and now we are getting our 200C. We are very pleased with him and the dealer. We know that we will come back. Thanks Sergio.


Awesome Experience

5
Kelly on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We bought a Jeep Grand Cherokee with Paul Shorrock and it was honestly the most pleasant car buying experience my husband and I have had in as long as we can remember. We can't recommend Salerno and Paul enough! Definitely consider them for your next vehicle purchase.


Thank You!

5
Johnny Sanchez on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

To all the member of the dealership, Thank you for all the attention and care during my car purchase, you guys made me feel very comfortable. I am enjoying my new car. I hoper to see Henry again in my second car purchase. I will recommend the dealership my family and friends. Johnny sanchez


dan from clinton

5
dan on 10/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience buying my used vehicle. The salesperson was helpful and knowledgeable..


Excellent !

5
Richard Thomas on 10/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This experience was very pleasant, Henry was a complete gentleman. The difference between this dealership and others is that the sales team is not pushy at all. Overall was a good experience and we would highly recommend this dealer and Henry!


Bryan Clarke

5
Sheralee on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bryan was very nice and super helpful, and made leasing a new car an enjoyable experience and not a stressful one (like some other places have done, eg. Autoland Rt 22...). I felt he listened to and understood my needs and did his best to find me a suitable option at a price I could afford. Leaving happy with a nice car and a smile!


Best car buying experience ever

5
Jeff R on 10/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased a used Altima from Salerno Duane and can't say enough about how pleased I was with the whole transaction. My salesman, Paul Shorrock and his team, Joe, Mike and Andreas gave me a great price and made the whole process very pleasant. A true five star operation.


AWESOME SALES CONSULANT

5
Julia on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Byran Clarke at Salerno Duane was an amazing sales consulant. He was not a pushy sales person who tries to make a deal. He was helpful and made the entire process pleasant and painless. He facilitated every aspect of the process and was honest with us. He treats you like family and wants to get to know you.


Al D-2017 Jeep Grand Cherokee Limited - Lease

5
Al D on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leased a 2017 Jeep Grand Cherokee Limited and transaction and engagement was fine


Best Car Buying Experience!!!

5
Jeff on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the 3rd Jeep I'm have bought from Paul Shorrock and was extremely happy with his service as usual. Paul is a pleasure to work with and would recommend anyone to him.


TOP NOTCH experience from start to finish!

5
DC on 10/08/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My first contact was with Angela by email....immediate, friendly response. She paired me with Bryan, who greeted me at the door with a great sense of humor but yet with the utmost professionalism. This was a pretty streamlined experience for me, as I knew what I wanted before I even got there. Test drive, specs, all info gone over seamlessly and without any "typical" car dealer pressure. Definitely felt at ease and happy with the care and consideration I was shown. Let these guys show you that a car buying experience CAN be easy! Thanks for everything!


Great Buying Experience!

5
Christian Lisowski on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a pleasure doing business with Mr.Colatrella. He was very committed, had a positive attitude, very enthusiastic and was very knowledgeable when it came to selling cars. This was the most laid back and best car buying experience ever!!! Salerno Duane knows how to treat customers and work with them in any possible matter. I will definitely recommend John to anyone who plans on buying, leasing, or financing a car. Thank you very much.


Pleasant Experience with a Knowledgeable Salesman

5
Zac on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were greeted by Bryan in the parking lot and he was welcoming and friendly. Offered to get the keys to show us the vehicle immediately. While looking at the car he was personable and knowledgeable. If there was a question that we had that he didn't know the answer, he was able to get back to us with a response after he had time to research. The sales staff was flexible and easy to deal with. We are glad to be in our new vehicle and enjoyed dealing with the staff of Salerno Duane.


Great Experience

5
Matt S. on 10/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John Cola was great to deal with throughout the process. He was very honest and forthright and got me in a great Jeep. Highly recommended.


Had A Good Experience There

4.7
Frank from CT on 10/02/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Found a Grand Cherokee on the internet for a good price. Went there to check out the situation and worked with friendly John Cola to get a deal worked out. John explained the pricing and fee breakdown in straightforward honest terms, then kept in communication with me through emails/texts throughout the process, because I was coming from CT. He even helped wash the vehicle after a light rain; now that's customer service! The trade-in process took just a bit longer than I would have liked, but that's a necessary thing I suppose. I would buy again from this dealership.


The Best Place to Buy A Car!!!

5
Kelli on 09/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

If you are thinking of a great place to buy a car...you've found it!!!! I had an amazing experience with everyone over at Salerno Duane Jeep. Make sure you go to see John Cola over at Salerno Duane...he made my car buying experience fun and very easy!!! I'll be sure to send all my friends and family to him.


Happy customer, great experience

5
Dina A. on 09/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Stopped by Salerno Duane dealership looking for a very specific car. When I drove by, I noticed they had a big selection of vehicles. I stopped in and was greeted by John Cola. I explained to him exactly what I was looking for. He was able to find the car I wanted. We worked out a deal that was reasonable. He was very honest and knowledgeable. We made a deal within 2 hours on a 2016 Jeep Grand Cherokee Summit. Andreas from the finance department explained everything in detail. He organized all of my forms. They also have a great warranty plan for things such as small dents, lost keys, problems with tires etc.. at a good price. Again, another quick meeting and I was able to take my car home. Best experience I have had when buying a vehicle thus far.


Great Experience

5
Peter on 09/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've been looking for a vehicle for over 6 months, got close a couple times only to get bait and switched or not dealt with professionally. What a difference at this dealership. Found a used 2016 Dodge Journey here at cars.com, and went to Salerno Duane to check it out. It was right there on the lot, they gave me the keys and said let's take it for a drive. Brian was a big help out of the gate. Got back to the lot and John Cola took over for the sales process. What a great guy! He was straight forward, honest and reasonable. We had a deal done within about 15 minutes that I was very happy with and had me in my car very quickly. Andreas was super efficient in the finance department. Overall, exceeded any expectation of service and professionalism. Bravo Salerno Duane, you've mastered the car buying experience from my point of view.


Great experience at Salerno Duane

5
Chris McCumber on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Just purchased 2 Jeeps this weekend from Paul Shorrock at Salerno Duane and I have to say it was a terrific experience. Paul did a great job advising us on what models to consider, and guided us through the process of buying both cars. He was informative, friendly, and you can tell he cares about his customers. I purchased my last Jeep GC at Salerno Duane 5 years ago, and I will continue to be a loyal customer thanks to Paul and the rest of the staff.


Took home a Great Car

5
josh on 08/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in saturday with only one car on my mind and left 4 days later with that car. Couldn't be happier. Great Employees, Great customer service and overall great experience. Thanks Bill Bisson for the help and getting me the car I wanted.


Daughters first Jeep

5
Dominic on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

So one of my kids was in the market for a new car. She's working so she figured time for her first car that she would be responsible for. Thing is in my family it's Dodge/Jeep only. So I checked Yelp and came across a few dealerships that were close by. Salerno had good reviews so I shot over. I was greeted by Marisissa. She was courteous and polite and listened to everthing I had to say. Next thing I know she's taking us for a test drive. I was so taken back by her professionalism that I decided to get my kids Jeep from her. I live in NY and usually I go to my dealer in LI. Did the credit app, my daughter chose the Jeep she wanted. 2 hours and we were done. What a place ! Coffee bar, fridge complimentary water/soda/wine and a wonderful sales rep. You want a Jeep and live in NJ then go here and ask for Marissa. I highly recommend this place.


BEST EXPERIENCE

5
WIILIAM on 07/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I been shopping for a Jeep for several months and went to different Dealers, no one was close to the Service that I got from Sergio Ovalle at Salerno Duane. He was very knowledgeable and he went over the features on every single model so I can understand the differences. I didn't feel that I only bought a truck, I felt that I acquire a relationship. I strongly recommend Sergio to anyone who's looking to purchase a Jeep.Well done Sergio!


Smooth and easy experience

5
Jose on 07/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

So Salerno Duane had this 14 wrangler sahara in stock. Went to check it out it had all the options I was looking for. Joe Salerno helped me out thru the process and made my experience very easy . I plan on keeping this truck for a while but I have no doubt in sending friends and family to see Joe to buy from him. Thank you again


great guy

4
tommy on 06/30/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Bill Bison really knows the product I highly recommend him and this dealership.


Great Service

5
Lou on 06/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bill Bisson was my salesman and he was very knowledgeable about all aspects of the car buying process. It's not everyday you get a salesman that's worth much, but Bill excels and I highly recommend him to anyone looking for a car.


One of the BETTER dealerships

5
Craig barnes on 06/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased a slightly used charger from Marisa at Salerno and Duane. Marissa was a great help and thankfully didn't push me into making a hasty purchase. The facilities are clean, staff courteous and it was overall a pleasant experience. I've seen my share of dealerships and dealers and Marisa and Salerno rank up there! They will definitely be seeing me in the near future.


Great help

5
Too far out on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have 2 years left on my lease. I wanted to get into a new Renegade. I am a little to far out but Jim Was so helpful and I will be going back to him when I am closer to the end of my lease.


Great Experience

5
Mike on 06/29/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience working with Jim at Salerno Duane of Summit. They were able to answer all my questions and Jim worked with me to make sure that I got the exact car that I wanted. I appreciated their professional approach to doing business.


Professionalism

5
Citygirl036 on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had visited a couple of dealerships shopping for a Jeep Patriot. I met Joe Salerno at Salerno Duane jeep while checking a patriot lease for myself. He was very honest throughout the process and comforting. I am very happy to buy him and dealership and I will recommend friends and family to go there for years to come. Thank you Salerno Duane!


GREAT SERVICE!!!

5
Anmol on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jim Dietrich was an amazing sales representative. He really made myself and my company feel comfortable and the experience that much more enjoyable.


Sales

5
Del Johnson on 06/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Paul shorrocker is a great sales guy I would send all my family & Friends to him He's the Best if you looking for a car come here and ask for Paul


Easy buying experience.

5
Oak Ridge on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My salesman Jim Dietrich moved to summit recently and my lease was up. He stayed in touch and I went in and gave him a try. Seem less transition. Could not have been happier.


A different experience

5
CityGuy on 06/19/2016

Buying Process: 5.0 Overall Facilities: 5.0

I had literally just had bad experience at another dealer and was referred by a friend to Salerno Duane and it was a total different process than the first dealer I went to. I don't do well with the in your face stuff. Robert was very soft spoken and took the time to explain everything top to bottom. A very patient dealership. A different experience and I love my jeep!


Nice local people

5
Hilltopper on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

When in to just look at a use truck and ended up buying because of the people working at the store was just nice locals who were looking not just to sell a truck but we're looking to sell in the right way and were concerned with sell the right way.


great local people

5
track fan on 06/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Nice local people who were great to work with and made a hard process easy. Robert and David treated us with respect and again ,made it easy to buy.


Spectacular Service

4.8
Zmachine on 06/17/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jim was great! He was very helpful throughout the car buying process and made it comfortable and put my mom and I at ease.


A+ dealership

5
Truck fan NJ on 05/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We purchased a jeep from their jeep store so they were the first stop for me when I decided on a ford. The dealership is clean, organized, and the show room and cars are well organized. There is no high pressure sales here; just a friendly local dealer with great customer service. Highly recommended you visit Salerno for your Ford or Jeep purchase.


Contact seller for price

Mileage: 27367

Color: Other

Transmission: Automatic

Body Style: SUV

City: Summit, NJ

Engine Type: 186 hp 2.5L I4

Contact seller for price

Mileage: 22253

Color: Other

Transmission: Automatic

Body Style: SUV

City: Summit, NJ

Engine Type: 290 hp 3.6L V6

$30,000

Mileage: 46845

Color: Black

Transmission: Automatic

Body Style: SUV

City: Summit, NJ

Engine Type: 6-Cylinder

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