Perkins Motor Plex

4.5
Overall Rating

Customer Service: 4.4 Buying Process: 4.5 Quality Of Repair: 4.4 Overall Facilities: 5.0


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Good experience.

4.5
Dale on 10/03/2016

Customer Service: 4.0 Overall Facilities: 5.0

Good experience. Showed up late on Saturday stil was able to get in a test drive and negotiation on price. Did not make the deal but it was through no fault of the dealership. I decided not to get rid of my truck.


Horrible Experience

1
Janet H on 07/23/2016

Customer Service: 1.0 Buying Process: 1.0

Recently stopped by about 30 minutes before they closed. You could tell by the way they treated my husband and I that they would rather close then help us!!! We ended up trading with another dealer and had a great buying experience.


Happy Customer!!!

5
Happy Customer!!! on 06/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Experience! This is my second car buy from Perkins. Jayson is great to work with. Thanks Perkins for a easy process!!!


Great experience

5
James triplett on 01/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks perkins motor plex. We purchased a Lincoln Navigator 4X4. We have been looking for a SUV 4X4 and Jayson was very helpful in finding us one. I recommend purchasing a vehicle from Perkins motor plex. They are very courtesy and helping in finding what you need.


Barry and Marion Triplett

5
Barry and Marion Triplett on 01/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were very satisfied with Perkins Motor Plex of Mayfield , KY. We have been looking for a SUV 4th and Jayson sat down and showed us many vehicles that was in their inventory. It was very hard to make a decision due to they have so many to choose from. We decided on a 2010 Lincoln Navigator. So far we are very pleased. We would recommend purchasing a vehicle from them. Thanks Jayson .


Didn't know my Expedition would go South

3.8
Mommy on an Expedition on 11/19/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 5.0

I purchased a 2010 Ford Expedition Eddie Bauer EXT from Perkins Motor Plex of Murray and was ecstatic over the vehicle and felt I paid a fair price. BUT...within two weeks it blew a radiator hose and leaked coolant all over the engine. We called the dealership and they had us bring it in, giving us a loner car. After a few days, we were able to pick it up after they had installed a new hose/coupling. Then, within hours after picking it up, it died in the middle of me picking up the kids from daycare. I freaked out and called my husband to get the kids before the center closed and then he had to jump start my truck. He found that the battery had a huge amount of buildup around the cables and on the battery, due to the coolant spray that went all over the engine. Once again, the truck went back to Perkins for repair and they put on a new battery, etc, and gave us a loner car. All is well for another couple of weeks and then, when I was out of town and my husband had all five kids in the truck, the coolant system sprang ANOTHER leak! He barely made it home with the truck only able to do 35 mph or overheat. This time Perkins brought a tow truck and hauled it off to, yet again, replace a radiator hose. Luckily, I was back in town the day after this incident, otherwise my husband would not have been able to take the kids to/from school/daycare. They brought the car back several days later and it has been running fine for the last few weeks. All totaled, I was without this vehicle for about 3 weeks out of the first 6 weeks that I had it. I was very upset when my first car payment came in for over $400, as I felt I was paying for something I couldn't even use! I appreciate Perkins' willingness to fix the vehicle and to give us a loaner car (though it didn't hold a family of 7), but I feel their repair staff should have caught the battery issue and tested the coolant system for other failures before they sent the vehicle home the first time. I'd recommend the dealership, but not their service department.


Great service!

5
Metzger Family on 10/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I spent months looking for a new family vehicle! We found just what our family needed at Perkins! They were all very friendly & helpful! We were done with paperwork quickly and I was driving off the lot in my new car within hours! I will never buy anywhere else! Thank you Perkins & staff!


great car buying experience

5
Lewis D. Roll Tide on 10/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Car was just as listed,had a seal leak on gas cap called Jay ( Roll Tide) replaced gas cap no other problems.Will go back to Perkins Motor Plex for next vehicle.


Easy to work with and good people

5
Jayson Etheridge on 04/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was on the boat and they worked with me on financing a truck and holding it for me for very little money down. Great people to work with.


Best Car Buying Experience Ever!

5
KentuckyTeacher on 04/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A great buying experience! I drove about three hours to look at a car at this dealership and would gladly make the trip again! This is a business that treats their customers the way they would want to be treated. A rare quality in the world of auto businesses! The vehicle we went to buy was exactly as advertised. Scot was very helpful, honest, and not at all pushy. The whole process was very transparent. This is a great place to take your business if you are in the market for a new vehicle!


Jeremy Brooks

5
Jeremy Brooks on 03/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a truck at Perkins Motor Plex today. They made my buying process easy. I would recommend this dealership to a friend.


Friendly and Helpful Service

5
SharaD on 03/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience! This is our third time buying from Tim and we have always been treated excellent. Each and everyone up there greeted us and made us feel right at home. Did not feel pressured to buy and the time was taken to go over everything with us.


nice vehicles

4.2
James Arledge on 01/07/2015

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Nice dealership and vehicles. I would recommend friends and family to Perkins Motor Plex in Kentucky


Perkins of Paducah

5
James Sumners on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service very easy process great customer service i would recommend going to Perkins of Paducah any time,very nice selection of vehicles


great experience

5
jeryy and pam delargey on 01/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great experience purchasing our vechile. awesome sales person and staff treated as if we were family


Great overall experience!!

5
cedwards on 12/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very pleasant and friendly staff. Chris Cherry went above and beyond to help make this purchase painless and easy. I highly recommend him and the staff to help you find your next car.


Great car buying experience!

5
Vicky & Paul on 11/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just completed our second used car purchase from Perkins Motor Plex yesterday and it went just as smooth as the first. We've purchased from Mayfield and Murray and had great experiences both times. Their sales people are both knowledgeable and helpful. Thanks for another great car!


Great service

4.8
Erica on 10/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Thanks Scott for great customer service today! I will recommend friends and family to come shop at Perkins Motor Plex.


Great service

4.8
Tabitha Darnall on 10/13/2014

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay was very helpful and made sure I had everything I needed.i would recommend to anyone


easy purchase

5
Tommy & Cathy on 10/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a 2011 Jeep from Scott in October 2014. Scott was very informative not "pushy" very "cut and dry deal" The best part was meeting the president of Perkins motors "Ms Rosie"


Trent- 2007 Nissan Murano

5
Trent on 10/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason was super easy to work with and helped me and my new wife out tremendously on our new car. We were able to trade in our old truck for a beautiful family vehicle!


Great Service

5
Aurelio Tomas on 10/10/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This dealership is top of the line. Great service, friendly people, and overall they truly care about taking care of their customers.


Awesome car buying experience

5
paducah buyer on 10/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Easiest car buying experience. Scott an Jason where on top of it all from answering our questions to helping with financing. Would recommend to anyone!! Thanks guys!


Couldn't wait for Rosie to come to Paducah

5
Celeste Lynn on 10/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The easiest an best place to buy a vehicle. Guys did a great job answering an showing us everything. Will deffantly be back for a second vehicle SOON!!


Great experience

5
Adam on 07/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Perkins in Mayfield Ky is by far the best and most friendly people. Keith Eaton was our salesman and was sharp to answer my question's. And he show us everything and did so at 6:30 which is way past his closing time. We got my wife a truck and it was a great experience working with Perkins motors. I finally found a great car dealer. Great prices on the trucks and cars. Thank you so Perkins.


Thank you so much!

5
Lisa and Michael on 07/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I want you guys to know that I love my car! I'll recommend everybody I know to go see Perkins Motor Plex. Everybody was very kind and polite. I've never walked in a car dealership to somebody holding the door open for me!


Horrible Experience

1
Frustrated Buyer on 05/27/2014

Customer Service: 1.0 Buying Process: 1.0

I cannot fathom how a business like this could ever prosper. My family found an automobile online that we were interested in. After two phone conversations with a "salesman" I still could not get a firm price on the car or a carfax emailed to me. We ended up buying elsewhere, and was able to complete the transaction over the phone in less than thirty minutes. Would never recommend this dealer to anyone.


Lied to us completely

1
Feeling stupid on 01/25/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0

We came here with a problem. I had been off work for quite a while sick, so we needed our car payments lowered. We told them the situation. They sold us a car, informed us that we wouldn't be in the hole when we drove off in the car we traded for, we asked this several times with the same answer. That was a LIE! We feel stupid now that we are back on our feet and have looked at this again. We owe almost DOUBLE what this car is worth!!!! They cheated us when were down. They seem nice but they're horrible. I'll NEVER recommend anyone to go to perkins.


$22,995

Mileage: 18855

Color: Gray

Transmission: Automatic Cvt

Body Style: Hatchback

City: Mayfield, KY

Engine Type: 2.0L I4 16V GDI DOHC

$19,995

Mileage: 21870

Color: Other

Transmission: Automatic Cvt

Body Style: Hatchback

City: Mayfield, KY

Engine Type: 1.6L I4 16V MPFI DOHC

$16,995

Mileage: 92720

Color: White

Transmission: Automatic Cvt

Body Style: SUV

City: Mayfield, KY

Engine Type: 2.5L I4 16V MPFI DOHC

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