Palmen Motors Chrysler Jeep Dodge & Kia

Fast, courteous service

Fast, courteous service. Very short wait and service details are always discussed up front. Waiting room is fully equipped and comfortable.

2016 Jeep Grand Cherokee

My sales person Tom Richer jumped through hoops to find me the right vehicle with all of the options that I was looking for. Tom and his manager Ted Hendrix went above and beyond to locate the vehicle with those options. I was planning on selling my Lexus GX470 to Carmax, however they offered me the same price, applied a portion towards my lease and will be sending me the balance in a check. I could not have asked for better customer service.

Mike Moreno--Palmen Kenosha

Mike Moreno approached me the first day I decided to look for a new car and pressured me to sign and buy the first day.Didn't ask what I was looking for, recommended the "dealerships special" which in my opinion was a huge rip off. Then proceeded to ignore calls and texts the next day when asking about a different vehicle.I would never recommend Palmen Motors in Kenosha to anyone

Oil Change

Quick service with oil change was able to get in and out quickly. Very happy with it all. Will do again.

Ok service

Good people Felt very comfortable.but this place will not care about you after you leave.needed a minor fix on my heat vent inside the car and they might not fix it.

Exceptional Service

The person who took care of me - Paul. He was very helpful and explained everything I asked. Also, the woman who took my payment was very friendly and conversational. I enjoyed talking with both of them. A very pleasant experience. Please thank them for me.

Good service

Very friendly service person Ellery friendly personel and good service, too bad it took so long. 90 minutes for an oil change and tire rotation

Awesome Service

The overall experience was awesome the best car buying experience I've had thus far very satisfied.I will definitely tell friends an family

clean place quick service

the service department and waiting room were neat and clean. The service was performed in a timely manner. The staff was friendly and courteous.

great service, friendly, and prompt

Employees are Very friendly. The wait for an oil change is reasonable and they have great cookies. Overall good experience.

Easy Car Transaction | Great Service

Jeremy was a personable salesman. The finance area was easy to work with as well. I have had some pretty horrid F&I experiences in the past.

Great experience

Pam was easy to talk to and work with. She was very patient and helped us through the whole experience. I am very happy with my purchase.

Truck oi change

They got me in on time and were very quick with the oil change. I had just enough time to walk around and look at every thing new.

great service

Everyone was friendly and helpful David did a great job service was good waiting room was clean and got my car back clean that was great.

Great service

Frank Chiappetta is such a caring yet professional manager. He was very helpful and listened to what I as a customer wanted

Great Service

very fast service.. the service representative was very helpful. informing me that there was a recall on my T&C van. since I am going out of town he informed me that the recall will cause no problem and to bring it in after I returned

Excellent experience start to finish

Excellent experience start to finish. Comprehensive explanation of the functions offered on the new model. Investigated various financing options to find the best fit. "Open Door" policy for any future concerns or questions.

Highly Recommended

Easiest car purchase I ever made. I drove in from Hanover Park IL and drove home an hour later. This dealer is located in Wisconsin and can perform plate transfer and collect IL state tax.

New car purchase

Great service. Really cared about my needs and making sure I understood the process. Would recommend to anyone. Way better than my last car buying experience.

above and beyond

frank and shawn went out of their way to get me the jeep I wanted at the price and financing I wanted. as I first time car buyer they made everything go as smooth as possible. The whole dealership was a lot more friendly than a few others I visited or talked to over the phone. Not high pressure.

Quick, friendly service.

It was very easy. They found me the car I wanted quickly and were able to get me a pretty good deal.

Great service very clean.

Everything was explained thoroughly, was out in a reasonable time. Facility was very clean. need twenty words to to complete

Warranty Service

Carlos is a really great service writer and that Ron Cook got my vehicle in the next day. Thanks for the great service and letting know about my recall.

Wonderful, friendly,helpful

frank and shawn extremely helpful throughout my first car buying experience. went above and beyond other dealers I visited to get me the jeep I wanted.

Job well done!

Sales team was very helpful and friendly. The Jeep I wanted was not on the lot but they were able to locate exactly what I wanted and get it to the dealership for me. This is my second purchase from Palmen and I would always recommend this dealership. Thank you for a job well done!

Maintenance Service

The service was good people were nice and friendly answered all my questions and was nice and informative. I would bring my vehicle back their for future service.

Great customer service

The service guy I worked with (Dave) was very friendly and helpful. Was able to get my car in quickly.

Great service

I have always been happy with the service I have received. The waiting areas are always clean, coffee is hot and the cookies are a nice treat.

Extended test drive was awesome

There was a good selection of the particular type of used vehicle we were searching for, so we had a lot of options. The sales manager let us take the van home for an extended test drive, which was awesome. So great to get the kids and car seats in, see how it fit in the garage, etc. I would highly recommend they continue this practice. The stall tactics during the negotiation (that dragged it out for hours) were not appreciated though.

Great sales staff

I told them what I wanted in my truck and you were able to find the truck that fit my needs and have it for me the next day.

Friendly Service, Great Deals

The new trainee girl was very responsive and was very nice, she was respectful and did not push like most salespeople which is what I feel helped make up my mind.

Customer Service

Low pressure salesman (Mike Moreno) made us feel comfortable throughout the entire process, he answered all our questions, and our 2 year old loved his collection of matchbox cars.

Great Salesman

Our salesman, Lawrence. He was great! No pressure (which we like), but always available. He worked hard to get us in the right vehicle.

Great service

Dave was kind and courteous, and the dealership made it possible to take care of my service on my schedule.

Sales

Salesman was an excellent listener and got me just what i wanted he was friendly not overbearing and considerate of my time

Great Service Department

Service staff is always friendly and attentive. They discuss options for any potential maintenance needed and actually show you (example filters or wiper blades) instead of just insisting replacement is needed.

great service

fast and friendly, gave me a loaner car so I would not have to wait for my car to be ready

Unsure

Carlos is top notch and your entire service team is always exceptional in my dealings with them. Very much appreciate your staff. Thank you

Palmren GMC Kenosha

ATTN: Pat Stecky. At Your Dealership the Service Department's expertise in diagnosing, evaluating and correcting of the problem was exemplary. Their detailed explanation and recommendations on solving the problem was professional and also had a personal touch to it. There diligence in getting it solved as thoughly, completely and quickly as possible was also exemplary. Specifically I am talking about the Service Department manager Dan First and the technician Tony who did the servicing of the vehicle. These two employees represent your Dealership and the true meaning of Customer Service. Please pass this on to them. Jeff & Kathleen OConnor

Oil Change, Rotate tires

It was quick, efficient and friendly. The waiting room was clean. I like the fresh cookies and coffee offered in the waiting room too.

Service

The service person was very knowledgeable about my concerns, he also answered some questions that I had with my truck.

Shawn Haas is the BEST!!!

Shawn Haas is the BEST!!! He went above & beyond what i expected...you def need to keep him because i will follow him where ever he goes...lol

Great car buying experience

Larry was expeditious and accommodating. We appreciate him. We knew what we wanted and didn't want to be "sold" on a vehicle.

Great service!

My salesman Mourice made my truck buying experience very easy and fast. He was very professional and nice. Never had a good experience like this when purchasing a vehicle. Thanks Mourice!

Quick appointment fast repairs

Great service--- pleasant staff--- should be self explanatory-- do not need to elaborate with 20 Here are four moreAnd one more

Down home charm salespeople,

Larry s was an outstanding salesperson! He never gave up on finding us the perfect truck! Buying a vehicle at Palmen motors was a pleasure and will continue to bring our business to Larry.

Happy Customer

The sales people were not pushy. They waited for me to come to them and offered me a great deal that I just couldn't refuse.

great service

I felt the customer service was great. I went in for an oil change and they found that I needed a software update along with a tire rotation. While waiting I had a few questions about adding a tow hitch and tint, which were all able to be answered right away. the wait was a little long but I was asked several times if I needed a shuttle to get food or if I as doing ok.

Professional staff

Friendly engagement by sales staffCar was delivered very cleanThere is nothing else i would like to say to fill out the twenty word minimum

Great service and facility

Friendly informative not pushy service and sales staff. Got in for non emergency service within a few days of scheduling it.

Great Service from Carlos Ruiz at Palmen

Carlos Ruiz is a very thorough, professional, and knowledgeable Service Representative, he always takes good care of us and our vehicle needs.

Great Service

Dave was extremely knowledgeable and friendly. The problem was exactly what he said it would be. Didn't take long either

Repair

Friendly service I don't know how to use twenty words that would be added value. Everything was great. This requirement seems unnecessary

Great staff, very helpful, honest, professional.

The staff and sales people were professional, honest, and helpful. They went well beyond expectation to get me the best value on the truck I wanted. Will highly recommend to my friends and family. Five star dealership.

2016 Jeep Renegade

Ted Hendrix was wonderful. Irvin Williams was also wonderful. The purchase was easy and quick. Irvin was very helpful in showing us the car and how everything worked. Very please with the car.

Gret sales experience

Pamela was easy to work with and very helpful. The sales manager was engaging and cheerful and entire experience was low stress for me.

Great service at Palmen

Came in for an oil change package and the advisor John Szulczewski, without us asking, took extra care to clean all the windows, made sure it was vacuumed up to our standards and also put tire shine on the tires. It would be great if this special service at Palmen could be found at other dealers but I have to say, I have never experienced it any other place but here.

Great service and friendly people

It was good. Oil change. In and out in less than one hour. Staff is always pleasant and willing to listen, willing to help.

the staff were nice and friendly,

we had a excellent experience. the staff were nice and patience with me even though I couldn't talk that well. They answers all of my ?

free internet

sure enjoyed dealing Ervin Williams jr and the guy he was breaking in.both of them were very helpful. and enjoyed dealing with

Terrific Sales Experience

Alonzo Massey was a great sales associate, who answered all of our questions in a timely manner. We will send other interested folks your way!

Truck repair

They fixed my truck the first time. So I didn't have to bring it back again and again. Thank you very much

Always a great experience with Palmen Motors

I've been to Palmen to buy cars throughout the years and still enjoy going back. Ray Hilburger helped me and I used him last year also. The staff is courteous, they get you good financing and they work with your style and needs. Ray is very informative about the vehicles and knowledgeable about all aspects of getting you the right vehicle and is very personable as well!

Chrysler 300 S Service

The deslership was anle to accomidate me , with giving me a loaner , and was ablevto complete all of the items i had requested , plus additional recalls an updates . All on the same day.The service adviser Scott Hoak, explained the process , and kept me up to date on progress of my car.

Service center

Friendly people..quick service.... I love Palmen Motors! The service department is a cut above the rest! Its the only place I'll go.

everyone was very concerned about me

enjoyed working with all the employees at palmen. Larry S. was very professional and took care of me. everyone made me feel as if I were a part of their family. will definitely go back in a year or two. And, will highly recommend Palmen to everyone,

Great service, prompt and courteous

Carlos was prompt and courteous. He explained what was to be done and what time I could expect to pick up my vehicle. Even though I had not requested a loaner, he made one available to me since my service was going to last more than 4 hours.

Taking the midnight train from Mississippi for a great car!

Recently, my beloved '98 Honda Accord finally hit the point of not running and worth fixing anymore at 336,000. Needless to say I was saddened and not looking forward to replacing her. I wanted to keep with a Honda Accord and I had tried looking around the Memphis area where I live but not really finding anything that moved me to want to buy it. I then did a Car Guru search nationwide and found a 2015 Honda Accord EX-L from Palmen Motors in Kenosha. Not sure why I was taken with this car, especially since Kenosha was so far away, but I was determined to check this car out. After expressing interest in the car, I was very impressed with the way Caroline Hennessey of Palmen followed up with me and communicated. So last week, I took an Amtrak train direct into Chicago, a metro train to Kenosha, and a short Uber ride over to the dealership to meet with Dave Knudson a sales rep who was expecting me and quickly made me feel at ease. Initially, when I arrived at the dealership with all my luggage from the long train ride through the night, I was met by manager Mr. Don Smith who welcomed me and thanked me for coming up. Between Don and Dave, me being scared to buy a car for the first time in 18 years evaporated. After my test drive, I knew of course I wanted to buy the car and Dave, Don and Chris in finance went to bat for me as far as financing. What they did for me was something I will always thank them for, and I can honestly say I know now why I was drawn to this dealership from the many others I investigated/researched. They made it easy for me to buy the car I wanted and I am most happy with her. Still cant get rid of my old '98 model just yet, but I guess I will let go soon. Palmen Motors is a first class business in my book and I will gladly take the train again through the middle of the night to buy a car from them.

Great car buying experience

Jarvis was knowledgeable and didn't apply undue pressure on me to close the deal. It was a pleasant car buying experience. The negotiation went quickly and there wasn't a long wait to get through financing.

Great Service,

Friendly service people, fast work, larger customer waiting area, put sound on for Television in customer waiting area. more comfortable chairs.

Great Service!

I did not have an appt and they were more than willing and able to take care of my needs.

Sold me an after market flood vehicle and did not disclose

It seems I was sold a flooded vehicle without being informed and paying full market value!!! I just found out late last night that my special edition Fiat (purchased pre-owned 2yrs ago with low miles from Frank) has mechanical and wiring problems due to corrosion (explains why the drivers side door handle loosened and snapped off!!). As it i still too early to contact Palmen, I am praying that this isn't going to be an uphill battle to rectify.

Great experience

I knew what I wanted, Frank and his team listened to my needs and helped me get the deal/car I wanted to make the sale. It was a pleasant experience

Great sales person Bob Pisciotti did a great job

Everything was explained and the sale itself went very smoothhad a great experience from the beginning to the end. Thank you

Jacquelyn_V

The salesman, Mourice Maserati, is outstanding! Excellent salesman! Super sweet guy! Goes way above and beyond the call of duty here. Sat with me and my daughter the whole day, getting the sale and trade complete to my husband's wishes, while he was at work.

Palmen Service

Steve the service writer was very attentive to us while the van was in the shop. He made sure to call every day with an update.

Great people

Everyone was amazing the salespeople were very knowledgeable. They were very kind to me and my family i would deffinantly go back to them in the future

Great service!!!

Scott was helpful and very efficient with getting the job done!!!. Mike performed the services flawlessly!!! Thank you Palmen Service Team!!!

Palmen is great !

I got the van that I wanted at a decent price. Chris was awesome and it was a smooth transaction.

Great Customer Service!

We enjoyed Bob Piscotti as our salesperson. He was very kind and helped get us closer to our asking price for the van! I am truly satisfied with our experience all around!

Very Helpful

Shawn was very helpful. He was very enthusiastic about the product. Treated us like old friends. I would recommend Shawn.

Great service

Besides excellent and friendly service I was shown the service and parts departments and introduced to employees of each department.

clean facility

Mike the Sales guy was great,but super busy. Great personality.Ran around to Service everyone.Fun time but long time for our 8 year old.

Very attentive & efficient. In & out in no time.

Everyone was attentive & efficient, MUCH improved from years past. Very clean & well organized. Unfortunately, no time for the car wash or the 5 updates that were needed, so I'll have to take it back for at least 3 hrs., but my wiper recall & free oil change were completed.

Palmen Motors

From salesman to sales manager to finance manager to owner all employees treated me with respect and answered my questions.

Jeff is the man!

My knowledgeable salesman helped me select the right vehicle for my needs. He made the whole process easier. Thanks Jeff!

new car sale

I was treated as a valued customer. All went well. Everyone was friendly, professional, and polite. I like my new car.

Very professional sales people.

The sales person that worked with us. He was informative and straight forward. He worked with us to get the best deal on our truck.

Great Service

What I liked about my experience that the employees was nice..I really enjoyed my service. I liked that they had refreshments in the waiting room and a TV so that you might not get bored...

Surprisingly quick transaction!

Surprisingly quick transaction, friendly and knowledgeable sales and financial reps. Awesome perk to get free car washes for life with purchase of vehicle!

New Vehicle Owner

Pam was helpful to my buying experience in that she listened to what was important to me as far as function and comfort in a vehicle. Pam also communicated to me in emails as well as phone contact. This was helpful because of my busy schedule. Pam also took the time to show me how the vehicle worked. I appreciate all of her efforts in making my vehicle purchase a smooth one. Thank you.

Excellent Staff

Came in to look at a used pickup but it was sold that morning. I didn't have an appointment but Jeff was very accommodating and with the help of the sales manager(Ted) worked to get me a deal I was comfortable with on a brand new pickup. The finance manager(Kody) seemed to be pretty backed up that day but was friendly and handled my paperwork quickly.

Very good service, clean.

Very satisfied, Carlos got me in and out in a very short time and kept me informed on the progress of the service and repair of my truck.

Great Service

Fast, friendly and always considerate to customer satisfaction. Carlos is an exceptional Service Adviser and always puts the customer first.

Treated like we were family.

Alonzo Massey. He went the last mile to help get the vehicle we desired. Can't say enough about that young man. Wonderful man.

Recent visit

The wait time was very close to what I was told when checking in. It was great to have cookies available, as I missed breakfast!

Great Express Service

Quick and excellent service by the intake personnel and great service from the service techs. Great job by all and thanks for your quick service!

A very nice store to visit.

Everyone cordial and friendly. It would be nice to see more cars in the display room, but it was a good visit.

Great place to shop for a vehicle.

Teddy and Pam are great to work with. Pam went thru all items on Jeep with my family. It was nice having her do that.

Very friendly staff

I like that the staff was aware of my price range and did the best to get my payments where I needed to be

Service

I like the quality of the service I received from the recall to the oil change. This is my fourth vehicle bought from Palmen of which two are Jeeps and I like they're service.

A++ Service!!!!

Bob was a pleasure to deal with. Great car buying experience. Will definitely refer anyone looking for a vehicle in future.

great servise

Carlos' was quick, helpful and friendly toward myself and everyone that came in for work and the need of advice.

Great service, friendly staff

This is the second time I have purchased a Jeep from Palmen in Kenosha and I would definitely go back for another if needed. The staff is always so friendly and has made me so comfortable, especially due to the circumstances that brought me there this last time. Alonzo was awesome, very personable and made me laugh many of times. I also really enjoyed working with Cody in the financial office. Overall I had a great experience once again and would recommend Palmen in Kenosha to anybody. My fiance will be looking for a new car after our wedding and has already said Palmen is the place to go.

Best experience buying a car

My sales person Niko was the greatest, he was so kind and helpful, he was a pleasure to work with. Made the process less stressful.

Looks great

Your Facilities look great, your staff seems intelligent about the product, your service department needs to be retrained and they need to treat women fairly.

job well done

friendly and efficient. know what they do. clear explanations given. comfortable waiting area. will go there again. makes it easy.

Great service

Friendly and clean facilities. Sales people nice and courteous. Sales manager was nice and courteous too. Had no problem in getting the deal done.

very good service for quick oil change

Prompt and immediate attention of the service assistant.Proper information regarding the service being performedwith additional info as to free services and coupons.

friendly,professional and they catered to our needs

Needing a new vehicle, we went to Palmens to see what we could do financially to purchase a new truck. As soon as we we walked through the door we were greeted by Pam one of the sales associates. We explained to her what we were looking for and wanted to see how we stood as far as finances went. We liked Pam right away because not only was she extremely professional, she made us comfortable because she was a very down to earth and personable. She took our information, had someone in finances look into options for us. And before we knew it we were the proud owners of a new truck. They all made this investment for us a very smooth process. My father is a Chrysler retiree, this is the 4th vehicle we have purchased from Palmens. As a side note, the 40 2litre bottles of soda we got with our new truck was a pretty good perk too!

Smooth transaction

My sales consultant Mark Moore was very professional and eager to assist with the whole process. One of my better car shopping experience.

LIKE FAMILY

IT WAS A VERY FAST AND EASY PROCESS. SALES PERSON WAS VERY KNOWLEDGEABLE AND EVERYONE WAS VERY HELPFUL. I FELT LIKE ONE OF THE FAMILY.

Very personable sales reps, clean facilities

Everyone's willingness to go the extra mile to get a deal done the day of, so that I could drive my new car home that same day.

Good price

Alonzo was great. He was very funny and nice to deal with. I am not pleased that I only have one key and that a new one will cost $400. It would have been nice for them to make another key for me.

exceptional service

First, sales /leasing consultant Giovanni Raimondi was the most laid back professional I have ever had the privilege of working with. A really down to earth individual which made my vehicle decision through Palmen Motors a no brainer. Second, sales manager Patrick O'Donnell was nothing short of exceptional from the quick response on my approval to the final signature on the purchase. I can say between these two gentlemen this has been the best experience of a vehicle purchase I have had in my twenty one years of buying automobiles. I thank you!!!

Great service and very personable

The salesman was very nice and informative. They were very patient when I was describing my interests for the vehicle I was looking for and found me a car that met my needs and budget!

very clean place,nice people,extremely clean car..

I wasn't pressured into anything. Mr. Warren Larson was excellent with dealing with me and went out of his way to accommodate me and the price. He was honest and you don't get that these day any more. I truly appreciate all his help.

Great service and nice place

All the employees were very nice and accomodating...offering help, beverage, and even a container of toys for our child to play with. We were able to take the vehicle home overnight to test drive so we could take our time with our decision.

Nice experience, but needs faster paperwork

Clean vehicles, clean facility, questions answered and personable sales people.Went on a Thursday night and they only had one finance person there to run paperwork. Had to wait an hour or so to get in there.

Palmen motors...a good experience

Staff was very friendly and I felt very comfortable. I would recommend to anyone. Overall it was a good buying experience.

quick courteous service

quick service, courteous, explained what was being done and any changes. included a free car wash and multi-point inspection. Appointment was on time and efficient

Great service, friendly and helpful.

We couldn't have asked for a better experience. Highly recommend Brandon Grimes. He did such a great job and made the process of buying a new car so easy.

Good people, good job

Knowledgeable courteous personnel. Smart and speedy technician knew just what to do. Car was washed real nice too. I will return to thia facility again.

service visit

did not like i could not get definite dates on when my radio part will arrive to fix my jeep 2-7 days is too large of a variance

Exceptional staff

Larry is very knowledgeable, and takes the time to make sure to answer all your questions. The managers even stop to congratulate you on your purchase.

Supreme sales staff even better service staff

Larry in sales goes out of his Way to make sure you are happy and consider all needs before buying a vehicle. And he makes sure you know when to come in for your first service appointment

Awesome service

I came in to close the deal on a Jeep with Larry Steponitis and everyone was very friendly, professional and lots of smiles. Teddy was very considerate of my Mom and sister as they waited for me to finish the deal and finally Cody was great with explaining all of the paperwork.Thank you all for making this a wonderful experience.

Great buying experience

Mourice was extremely friendly , helpful and courteous and went above and beyond to ensure that i would end up with the car i wanted, at the price i could afford

great service

I arrived early for my appointment and was seen right away, not forced to wait. Everyone I dealt with was very polite and eager to please

Salesman was extremely helpful.

Mourice was extremely friendly , helpful and courteous and went above and beyond to ensure that i would end up with the car i wanted, at the price i could afford

Great service, quick repairs

John in service was very helpful. From working with a private warranty company to determining the powertrain warranty covered the issue, he kept me in the loop. I have a very time sensitive schedule working in law enforcement and John was able to work the repairs about that schedule.

Great service friendly people.

Fast and efficient! Friendly people. Nice waiting room. No waste time, got me in and out quick and did a great job.

Great Customer Service

Everything, process was great. I was not in their very long. I would definitely recommend Palmen for anyone looking to buy a car

Quality customer service

It was fast and smooth, I was able to purchase a brand new car in under and hour. It was amazing!

Efficient Personalized Service

efficient, personalized. I was an informed buyer, having chosen the vehicle I wanted to own before arriving. Brandon and Ted worked out a deal that satisfied everyone in no time flat.

Great sales person

I hate the car buying experience generally,that said my guy Ervin was the best. I am 42 years old this was the first time I enjoyed buying a car. He deserves a pay raise and should be the model of how salesmen should be.

Exceptional customer service, car inventory

The knowledge and helpfulness of the staff. Everyone was extremely friendly. Ray, my sales person, came highly recommended to me by someone who had purchased a car through him. I can see why; Ray was top notch in all ways. Great to do business with a company with staff like Palmen's.

Good service

The salesman was very professional and nice and they worked hard to get us the finance we desired. Overall the experience went well.

Alexis Jones

Joe was great, very friendly and very customer oriented. We had been to other car dealers and they weren't able to get a good loan at a good rate but at Palmen they seemed to have more options and they were able to get us a great loan at the paymentsame we wanted.

Fast And Friendly

It was fairly quick, and we received things we were not expecting (like a ton of soda). Also, let's not forget our sales guy (Irwin) he was great. Seemed knowledgable about the vehicle I was looking at despite it not being a Chrysler product. And he ensured that things went great and made us feel as though we were the only ones that were important to him at the time. And the finance guy was great too.. Had everything ready for us when we went in by him and we were in and out of his office in like 15 minutes.

Great service

Nice people, expedient service. Greeting customers with a smile and genuine kindness makes Palmen a great place to interact with.

Great service team

Service department staff was super and very nice. Would recommend to friends and family. Thank you for the great service.

Top notch!

Top notch people in the service department. Carlos always greets me by name and a hug! Everyone says hello and makes you feel welcome! This is why I drive out of my way from IL to come here for service.

great salesman

they took good care of what i was looking for in a car no pressure received my truck in a timely manner

Great service

Alex in service is very great to deal with..very knowledgeable...would rec to anyone..keep,up the good work thanks again...lol.lll.ll thanks for all the help

Legendary professionalism!

Knowledgable salesman. Treated us with respect. Treated us like family.We have purchased 4 vehicles from Palmen and we will be back.

oil change

Responding to all our questions in an understandable professional way. Easy to schedule the oil change to our convenience. That's all we can say for this review.

Quick, easy and friendly service.

Service appointment was fast and easy, even on a Saturday morning. Friendly customer service department. Felt very welcomed by staff.

Customer service

Art did a great job keeping me informed. Will use this dealership for all my mopar needs! Great staff, a pleasure to work with. This is the place to bring your Dodge vehicles.

Fast service

Fast. Not pushy didn't try to sell me extra services. Nice clean waiting area, everything went smoothly and I was in and out

Smooth transaction

Everything went smoothly and everyone worked as a team to get the deal done. Great experience all around. Highly recommend.

Great service

Hey guys keep up the great job, one of the best dealerships around hands down. I'll definitely recommend friends to you guys and I'll definitely be back for some car washes and a few things to add on to my vehicle. Thanks again and have a great day!

Great deal

Our salesman Mark Moore worked with us and helped us find the right vehicle for our needs. The whole experience was good.

New Purchase

All employees were very helpful and went out of their way to assist with the purchase. It was a very good experience.

Wonderful sales person

Shawn was very professional and took the time to talk to us about all the features the vehicle we were looking at had. He was polite and not at all pushy. Would definitely recommend him to our friends

Great Service / Clean Facility

It moved along quickly and Mark Moore answered all our questions. Mark made us very comfortable during the entire process. Other salespeople were kind as well during our visit.

Great place to buy a car.

Although it was difficult getting into the lot as they just repaved it, the service past that point was exceptional.

Great service

The work the was done when on time and the service technician gave me a car to use.The Technician was very helpful.

great service

very nice people and got my car done fast..I have never had a bad experience here...i come here for all of my car issues

Quick friendly service

oil change was done quickly. Oil change and rotation were done in about 45 minutes, very good considering the amount of cars.

2017 Pacifica

All of our questions were answered appropriately and did not get the run around like we had at previous dealerships. Also did not feel like I was being forced to buy a car with added things I didn't want or need. We got the perfect can for our family with everything we wanted in it!

Palmen Jeep

The service was on time and fast. The staff is very professional and courteous. A clean shop as well. Would reccommed to a friend.

Great service

The man was nice. He greeted us at the car, and stayed with us till the car was done. Waiting room was clean,cookies an coffee was very nice also.

Great Service

The entire sales & finance team was awesome. They did everything possible to ensure all our needs were met and that we were completely satisfied

Buying a chrysler

I enjoyed my visit to your showrooms the staff all were very friendly even my dog enjoyed his time there as well. I just love my car.

Great salesman, rough time with dealership

Working with our sales person was wonderful. Larry Steponitis is one of the best. He is respectful, honest, and understands the buyer's point of view. There was others at the dealership that made the process much more difficult, and I feel that we could have come to a deal much sooner without all of the "dealer talk" from other associates. Larry was on point and wonderful. I would recommend him at a 10, the dealership at a 6.

repair

I was kept informed as to the progress of my vehicle. Carlos Ruiz went above and beyond to keep my repairs moving.

great service

It was very easy to set my appointment up and also got a confirmation email when the appointment was. Also all the work was done overnight and got my car back right away with everything I needed done perfect, also they upgraded some things I didn't even know was a problem covered in my warranty.

Great service and experience

I was so pleased with my sales man Mark who answered all my questions and took the time to go over the entire car with me. This was a great experience!

Great service

I have work with the writer on many occasions. Every time I come in I fell like I've known him for 46 years!

Outstanding service

Carlos is very professional and goes the extra mile to make sure all needs are taken care of. Thanks Carlos!

Outstanding Service

From the showroom floor to the service bay, Palmen delivers unparalleled, highly personalized customer service. We would not consider any other dealer or service provider, including the half dozen that are closer to our home.

Great salesman. Very positive buying experiance.

My salesman Ervin Williams was very responsive, knowledgable, personable just a great guy to work with. Finance guy was very personable and freindly too. Sorry, I forgot his name.

Everything was great but the prep work.

Ruben Williams my sales guy offered many options worked with me paitently as I gathered my paperwork streamlined the process. No pressure and open to suggestions.

Service people

Pleasant service people, especially Ron C. Thoughtful and understanding of my situation, willing to assist me during a frustrating time.

great salesman

salesman was strait up and honest . hard working and helped with are problem do to another dealership. all the employees looked very organized and gave us a good feeling about the dealership.

Great service

What I liked about the service was that the Sales/Lease Consultant was very helpful and providing the initial help and support to look for a new car....

Best Experience of over 25 years with Palmen

Worked with Wayne for years didn't want to break in a new guy. Boy!, Teddy Hendrix and Franco Chiapetta really worked out a great deal for us. Thanks Guys

Tim Enzenbacher best sales man ever!

I recently totaled my car and was in the process of buying a new one. I went through various dealers trying to find a car and had alot of trouble until i came across Tim Enzenbacher at Palmen in Kenosha,Wi. He did everything possible to get the car i wanted with the payments i needed and was very successfull! He made my car buying experience wonderful and fun! Thanks Goes to Tim if your looking to buy i highly recommend you go to him.

Wonderful Experiance

Loved the entire process of shopping for a new truck with Palmen. I have not had a new Ram since 1999 and it was time. Your team made it easy and enjoyable. THANKS, Dave Beth

Great Service

Very thorough understanding of the vehicles. Knew what features came on which makes and models. Was very happy with my experience.

Fast contact

As soon as I walked into the showroom Mourice came up to me and asked what he could do for me.

great saleperson

great sales person easy to deal with easy buying process and great sales manager to deal with also thanks again

friendly service

We received good service and staff were friendly. We appreciated the willingness of the staff to work with us and our budget.

Great Car buying Experience