Norwalk Toyota

4.0
Overall Rating

Customer Service: 4.1 Buying Process: 4.2 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 3.0 Friendliness: 2.7 Pricing: 3.3 Overall Experience: 2.3


By clicking the button, you agree to our submitted.

Excellent service

5
ealleycat on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have 2014 Avalon Touring and had been serviced 3 times in this dealership. Service rep Melina Stevenson Has excellent knowledge an war attitude. She gave me a complete list of checked 27 point inspection including thickness of each brake pad. Wash the car every time after service even small job. Recommended


New RAV4 2016

4
First time car buyer on 06/20/2016

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

The Costco auto program is great. Everyone in that program from this specific dealership is on their game ( Tracy, Amanda, Richard and Dan) were all eager to help and are knowledgeable people when it came to my needs and what I needed to do to purchase a car. It is well appreciated from a first time buyer in general. The only thing that was a concern was my car had a stain and I asked to have it cleaned before we left but the whole process of buying a car I forgot to check by the time I got home it was dark and I didn't notice until the next day. The overall experience was great. So thanks Norwalk Toyota.


Time saved

5
Corolla lover on 06/10/2016

Customer Service: 5.0

Was able to get me in and out as promised. Went through the Internet and Tracy did a great job for us. No hidden dealer addendums like most other dealers. Very happy.


Phenomenal experience

5
Gus Stevens on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Steve H was magnificent. He was patient as we switched from car to car as well as color choices. We wound up with a Scion iM where we were able to qualify for zero percent APR. Also George in finance was great. We were in and out of there in no time. Overall it was well worth it to travel from the Vine. Would recommend Norwalk Toyota to anyone looking for a Scion or Toyota.


norwalk toyota

5
Maureen Coxe on 07/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a 2015 Rav 4 from this dealership on July 1st. We went thru a car purchasing program from Consumer Reports . from start to finish it was a great experience. Our sales associate, Amanda Goodgion provided excellent customer service. All the expectations that we were given from the Internet program we used were met and exceeded. It was a pleasure doing business with Amanda as well as every other person we interacted with. I have never had a car purchase go this smooth. I highly recommend Norwalk Toyota to anyone needing a car , you will get professional service in a relaxed atmosphere.


TOYOTA OF NORWALK IS AWESOME

5
JASMINE WOODSON on 04/20/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone here at Toyota of Norwalk was great ... I was just about to give up on looking for a car I went to so many dealers ships and nobody wanted to help me ..I WAS JUST LOOKING FOR A USED CAR .Then I came in to Toyota of Norwalk and spoke with the most caring wonderful people who gave me a chance and now am leaving the lot with a brand NEW 2015 TOYOTA ...I couldn't be more grateful and excited ... THANK GOD FOR GREAT PEOPLE .. COME DOWN TO TOYOTA :) THERE FREAKING AWESOME.....


awesome service!

5
Tiffany Belle on 04/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Absolutely love this dealership! I've bought two cars from here and always received the best service. The staff does everything they can do to make sure you get the best deal possible. I'm more than happy with the deal I got on my brand new prius and would recommend this dealership to anyone looking for a new car.


Excellent dealer find Dider Moreno for information

5
Hugo lopez on 04/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Look for Dider Moreno he sold me 3 car and every time I go he try's to get me the best for me. He like to keep his customers happy and he is very respectful, if he see something you don't like he'll do his best in his power to get it fixed for you. I would go again to Dider Moreno to buy another car. Every time I go I always look for him and he always welcome me back with respect.


norwalk toyota

4
purchased a new truck on 03/21/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Didier Moreno was a great sales associate. He helped me find the right truck in the specs I requested. The process was fast and he helped get me the right price for my budget


Friendly staff

5
CarmenJB on 03/10/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to get my CAMRY services and I had a great time. I've serviced at every dealership from Carson to Longo and Norwalk was great. Was looking at the new avalons and the sales people were smart and friendly. Kept my CAMRY and will definitely be brining it back for life - or until my lease is up and I do get that Avalon!


Wrong Car

2.5
poizn on 12/18/2014

Customer Service: 3.0 Friendliness: 2.0 Pricing: 4.0 Overall Experience: 1.0

I did a credit application and got approved over phone. I was told they had my Red Camry XSE. When I got there ut was Silver! They tried to make me take it! 4 hours later I went home with NO car! Tommie called me a month later saying they had my Red XSE. They brought car down from Norwalk to me at 8 pm on Thanksgiving eve, & rushed me to sign the contract! The next morning I realized they bought me the WRONG car! It was a Camry SE- not XSE! When I looked at contract it was written for the SE but they were still giving me the higher payments for the XSE and they didn't want to ammend the payments for the cheaper car! When i told them to come get the car, they gave me a hard time about coming to get this car I did NOT ask for! Who does that? I had to contact the owner of dealership to get satisfaction! General manager was of NO assistance! I would have kept the car if they would have ammended the payment!


No Response

1
Jay on 04/29/2014

Customer Service: 1.0 Buying Process: 1.0

Tried getting information on a vehicle and they never sent the promised email. Tried more than once to receive the information but nothing. Truck was listed on cars.com but not on their website.


POOR POOR POOR POOR POOR SERVICE. I BROUGHT A CERTIFIED...

1
bently123 on 01/10/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

POOR POOR POOR POOR POOR SERVICE. I BROUGHT A CERTIFIED 2008 SCION XB TO FIND THE NEXT FEW DAYS THE TIRES HAD OUTTER WEAR DAMAGE, WINDSHIELD DETTACHING FROM THE MOLDING , AFTERMARKET PARTS, RUNNING PAINT ALL OVER THE CAR. TOOK THE CAR IN SEVERAL TIMES DUE TO SHAKING, HESITATE TO START AND ALL THE ISSUE STATED ABOVE. MAKE A LONG STORY SHORT THEY NEVER FIX ANYTHING JUST REPLACED THE TIRES. I CONTACTED SCION CORP AND MY LAWYWER TO INFORM THE THAT I WAS SOLD A LEMON.... TWO WEEKS LATER THEY TOLD ME TO BRING THE CAR IN AGAIN AND WHEN I ARRIVE I WAS TOLD BY THERE SALES MANAGER (DAVID) THAT THEY WOULD'NT BE FIXING ANYTHING THAT THEY WILL JUST BUY THE CAR BACK. EVERYONE AT THE DEALER IS SHADDY AND KNEW THAT THE CAR WASN'T IN SCION CERTIFIED CONDITION TO BE SOLD. I BELIEVE THE CAR HAD FRAME DAMAGE FROM A FRONT END ACCIDENT BUT IT WASN'T NOTED BY CARFAX. ALL I HAVE TO SAY IS DON'T PURCHASE ANYTHING FROM NORWALK TOYOTA...............................


$24,388

Mileage: 16845

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: Norwalk, CA

Engine Type: 2.5L I4

$18,200

Mileage: 32401

Color: Other

Transmission: Automatic Cvt

Body Style: Sedan

City: Norwalk, CA

Engine Type: 1.6L I4 16V MPFI DOHC

$25,863

Mileage: 2

Color: Gray

Transmission: Automatic

Body Style: Hatchback

City: Norwalk, CA

Engine Type: 2L gas

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.