Nimnicht Buick GMC

Easy and convenient

Stopped by Nimnicht Buick GMC to look and was greeted by Scott Bama Shannon, he took the time to listen to my needs and then found me the right truck. I wanted a different one when I got there but Bama showed me the difference and benefits of getting a new 17 over the older one.

James Jones

I had a great sales experience with James Jones. He definitely knew the product and was able to answer all my questions. Never did I feel that he was being pushy in any way. He was very professional in every step of the transaction. I would recommend him to anyone looking to buy a new or used vehicle.

Best experience with a salesperson.

Alvin Blount was fantastic to deal with. I had been searching for about 4 weeks for a car to replace my defective VW diesel. He was by far the most knowledable and decent person to deal with. I only went in to look. I drove 6 vehicles and not once was he pushy or frustrated with my indecisiveness. I ended up buying a new buick and drove it home same day. I was very impressed with Alvin and the dealeeship.

Awesome Salesman!

Michael was very friendly and straight forward. He went over and above in finding the perfect truck for us! He is not like most salesmen!

Wonderful buying experience.

Mr. Tony Fazel was my dealer rep. He made our purchase stress-free with no sales pressure! He is very professional and worked hard to search and find the truck I wanted at the best price. This is my first new truck buying experience and it was quick and painless! I definitely will come back to Nimnicht GMC and recommend the dealership and Mr. Fazel to anyone who wants a great deal and great personalized service.

Was probably best buying experience I have had

From the time i arrived until the deal was made very pleasant dealing with Tony Fazel. If ready to buy go see Tony you will have the best buying a car experience you can have.

honest,professional, patient

I felt that Barry's sales experience and professionalism showed from the moment we shook hands at the dealership. Great attitude and understanding. It shows that Barry enjoys his profession..

Barry Lambert

Very friendly and pleasant customer service experience. All aspects were explained nicely to me about the vehicle. Paperwork was smooth and quick. I was guided well about the car and road test was smooth too. Thanks!

Recently moved here and had to find a new car dealer!

I recently relocated to Jacksonville and needed to find a new, reliable car dealership. I picked the right one with Nimnicht! Had my car serviced twice and everyone was very helpful and friendly, from drop off to pick up. Now I just bought a beautiful GMC Sierra 1500 and once again I couldn't have been treated better! Alvin is my salesperson and was great to work with and listened to my story of how I got here and treated me with the utmost respect, thank you Alvin!

Barry Lambert

Barry was super friendly and helpful. Buying a car from Barry was painless. He answered all my questions and showed me a wide range of vehicles, which I appreciated. I love my new vehicle!

Awesome sauce!!

Straight forward kinda guy. Fastest and easiest sale EVER!! Thanks to Mike and Jason we were able to get our daughter in a vehicle she wanted and most importantly one that she could afford

Amazing experience

This was the easiest deal I have ever delt with. I would most defiantly recommend you guys to people. You guys were very kind and you worked with us and we appreciate everything you did today!

Barry Lambert

I went to 7 dealerships in the span of two days and found no one more helpful and straight forward than Barry at Nimnicht. Before meeting Barry I had started to believe car buying was the worst experience ever, but he changed the outlook for me.If you go to Nimnicht, trust me and ask for Barry!

Enjoyable experience

Michael Crabtree was very nice and helpful to my husband and I. There wasn't too much haggling to get the price of the vehicle where we needed it to be! Made us feel very comfortable!

Barry lambert

Barry was very friendly and knowledgeable. I would highly recommend him to others. Very helpful with the pricing too. Great visit, will be back.Thank you

Wonderful deal

I was concerned about buying my new car but the people here explained everything so clearly that i enjoyed it! I would recommend this dealership to everyone..

Best Salesman at Nimnicht Buick, Tony!

I have to give Tony Fazel a 5 star rating. My fiance & I came in to buy a Jeep Cherokee, and knew specifically what we wanted. Tony spent over a course of 3 days with us, making sure we got everything we wanted and then some! He was so accommodating & helpful and most importantly I felt like he put us first...not distracted or trying to push us off on someone else. I feel like so many other companies today have forgotten the art of customer service but for once I didn't feel treated that way by Tony or Nimnicht. Thanks again Tony for all your help!!

Purchase of Acadia

Alvin was very helpful in the purchase of our new Acadia. He made the process very simple. Unlike our experience with other salesmen, he was kind and wasn't overbearing- very honest and patient with us. Thank you Alvin!!

Purchase of new truck

Tony and Stuart were courteous and very professional! They collectively ensured my truck buying experience was "on target" as we say in the Military. I would give this dealership my highest possible recommendation!

Never enjoyed buying a new car more

Pam was my sales person and Bill handled my paper work. Pam was very knowledgeable about eveything there was ro know about the Buick line and any and all rebates available. Pam was also very professional and never tried to rush us for a decision. I felt absolutely no pressure to buy anything. On the paper work side, Bill was equally professional and efficient and I have never gotten through the singing portion of buying a car so quickly.

Very pleasant experience

I knew the truck I wanted when I arrived and Russ Aldridge had been recommended to me. Russ did not try to steer me to something else. He quickly located the truck and we got a test drive in. Russ was courteous, professional and very knowledgeable of the truck and its features. He answered my questions quickly and directly. The negotiations that day and the next were simple and straightforward. I feel that I got a very fair deal on the truck. Russ made sure the paperwork was ready to go and the closing went very smoothly. He took the time to review the features, options and setups of the truck. All-in-all a very comfortable experience and Russ' customer service is second to none. I left a very happy customer.

Outstanding Service

Russell Aldridge went above and beyond to provide superior, professional, and authentic customer service! As a Sales Man, Russ is extremely knowledgable about his organization's products and service offerings. In addition, he thoroughly answered my range of 'many' questions. Ultimately, Russ is the reason I purchased my vehicle. Thank you Russ for making this a wonderful experience! Dr. J. Simmons

Very Professional & Helpful

Michael was the best salesman ever. He was very knowledgeable about the vehicle, telling me about all the neat bells & whistles it has. Also very willing to do whatever I needed to meet our needs to get the right vehicle. Thanks Michael for all of your help & paintence.Gail Murray

Outstanding sales deals

Great sales associate Barry Lambert who was honest and professuional and who cut a very generous deal on a preowned car. Would recommend him highly.

Quick and painless

Polite and professional. Willing to work with available funds. Explained everything in detail so I was able to make a clear decision prior to processing.

Michael is awesome!

Buying a new car is always stressful but Michael had such a calming effect on me. He constantly reassured me that everything was okay and it would all work out. And it did! Even days after the sell and on his day off, he has been quick to respond and resolve any questions I have had.

James Jones

My family has purchased four vehicles from Nimnicht Buick, GMC over the last 8 months. We have developed a relationship with James Jones who is the very best automobile specials I have ever dealt with. It is nice to walk in the dealership and he and Jason Basalay, Sales Manager call you by name. The dealership is always very clean, well organized and everyone is very friendly and have such a positive attitude. I believe this comes from their General Manager, Jackie Lynch who has developed an outstanding team.James is one of the best because of his knowledge of all the automobiles, but more importantly his attention to detail is incredible. James works extremely hard to develop a personal relationship with each of his customers, and he does this with the highest level of Character and Integrity.I highly recommend Nimnicht Buick, GMC. They make the buying experience a positive experience and you feel like you are dealing with friends who are truly looking out for your best interest. Yes they have to make money but they are always willing to give you a great deal on your new or used automobile.Tommy

Best dealership I've ever dealt with

Sales team and service dept is very helpful and exteremy accommodating. Steve, Dave and James Jones are great! Buy your next car here you'll never get a better deal or have a better experience. This is my third car and I would never change dealerships.

Best Car Buying Experience

Scott Shannon made our car buying experience the smoothest experience we've ever had buying a car. It was stress free and he was so friendly, helpful and easy to talk to. We are so happy with our car and would definitely recommend him to our friends and family.

Great experience! Would go back and have highly recommended.

We have not had such knowledgeable, courteous, personalized care since our Saturn days! Thanks to a fine staff with a special thanks to Russ Alldridge.

Everybody loves Russ

I brought a car from Russ. Showed my mother the car i got from him. She brought a car from him. Then my sister brought a car from him. My mother turn around and purchased another car from him.My best friend came from out of town to buy a car from Russ. Everybody loves Russ. Fast and easy process.

Honest and to the point

It was great dealing with Hunter on the phone and via the internet and the deal was made and vehicle ready for us. Highly recommended

Car Buying Experience

Great selection of vehicles. Salesperson was knowledgeable and honest. Experience was hassle free and allowed to make an informed decision. Would recommend this dealership to friends and family.

Excellent experience

I want to let you what a great experience I had dealing with your dealership and your salesman James Jones. I bought three vehicles this month from James and it was a great experience with each purchase. He handles his job very professionally and is his service is second to none. Thank you James again for all your help.

Great Service!

I had to get a new car because my husbands car was not working anymore. The moment we went to the dealership we had an extremely helpful sales rep named Tony Fazel. He was very courteous to our needs and made sure we got the car of our dreams! Thank you Tony!

Excellent experience

I bought a new car and my sales person was Tony Fazel. He was very professional and knowledgeable. He gave me the best deal and left me with a smile in my face. If you want an experienced sales person Tony is the one. Great job Tony. Definitely, I will pass this experience to all of my friends.

Wow o Wow!

Great service. A comfortable atmosphere and such a great attitude. Dealing with Tony Fazel was incredibly an enjoyable car-purchasing experience! Other dealerships make you feel extremely pressured, I felt very comfortable and happy with my new purchase. I love my new car and its all thanks to Tony Fazel for his amazing assistance!

Another excellent experience!

We bought our last GMC Acadia in 2011 and James Jones was our sales associate. He was great then so when we decided to upgrade to the newer 2017 model we knew who to go back to. James has a way of making you feel incredibly comfortable when you are buying a car, like you are hanging out with an old friend! When we upgrade again, years from now, we hope James is there to help us out. Such a great buying experience. We also were helped out by Tony Fazel when we first came in as James was with another customer. I appreciate his patience with us as we looked at and drove numerous cars. Thank you both for another great buying experience.

All companies can learn from Nimnicht Buick GMC

Best experience ever with a vehicle purchase. Hunter and Jason went out of their way to earn my business. I am so amazed with this organization, I have told everyone at work that they need to stop in and just look around. Hunter had my deal done over the phone, making a quick painless transaction once I arrived at the dealership. I had my three kids with me; Hunter played with them in the kids play area while I worked with Jason and finance. Nimnicht Buick GMC will be the only place I shop for all of my future vehicles!

Amazing dealership

I am a repeat customer to Nimnicht. They are top notch and treat you the way you deserve! I got an amazing deal and they worked hard with us to crunch those numbers to the perfect price! Hunter Redding our sales person and the rest of the finance team truly go above and beyond! Hands down best dealer in town!!

Professional, Good Follow-up, Low Pressure

I made an inquiry about 2 months ahead of my purchase. I was concerned about doing this as I did not want my phone to blow up afterwards. That did not happen. Nimnicht reps called me according to my timeframe and were always courteous, never pressuring me to buy now. On one call the sales rep said they were having a sale on the vehicle I wanted. I was happy to get this call, visited the dealership and made a purchase even to my own surprise. I am super happy with my new Encore Sport Touring and feel great about my experience with everyone at Nimnicht. I believe I got a fair deal and on a big purchase this is important for a developing a long term relationship.

Hunter is the man

I drove from Louisiana I was very satisfied with Hunter my salesman he went all out of his way from me a good deal. I'm happy that hunter was my salesman

The No "BS" Dealership!

Scott "Bama" Shannon at the Phillips Hwy Nimnicht Dealership! Probably one of the best salesperson I have ever worked with. This is coming from a veteran who has been stationed across the US. He's honest and he gets the job done. Back in April we purchased a Terrain. We went in at about 1:00 and about 3 or 4 hours later after finding and test driving the Terrain we were driving it home. Fast forward 5 months later. I got on Nimnicht's website. I picked out another vehicle I was interested in, I emailed the information to Scott and about an hour later he contacted me asking me what time I wanted to come in and pick up the car I had selected. I arrived at 4:00 and within 30 minutes I was in the finance office signing for a new car. Nimnicht is a no "BS" dealership! If you want to be impressed see Scott and tell him you saw my review!

Great experience

We went in with some hesitation. Cameout feeling like we were on top of the world. Great customer service. More than willing to help and get things done for us. Would definitely recommend him, as well as the dealership.

Review on Russ Aldridge

My husband & I truly had an awesome experience with Russ as our car salesman, he answered all of our questions, providing us with a wealth of knowledge about our new vehicle. He made the process very easy & painless. He is a phenomenal car salesman that we will refer to other that want to buy a vehicle. As the Navy says "Bravo Zulu" Awesome Job!!!

Jacksonville's #1 Dealership

James is our Sales Rep and he is awesome. Trent in finance goes above & beyond to make things happen. The entire dealership is awesome to work with. We will always trade here.

Extremely helpful

Hunter and Jason helped us find the perfect car that fit our needs! This was our second visit and we are still 100% satisfied. Thank you so much.

My first Buick.

Happy w/my Buick Verano 2014.Thanks a lot to Hunter and Eric Delasnueces who traslate in spanish for me.Nimnitch Buick GMC. Nice People, Nice cars. Great price.

Great Experience!

After dealing with insurance companies for the past few weeks, Russ made the process of replacing my totalled car a breeze. A great salesman with a great personality.Ian in the financing department, also went above and beyond to make sure we fit the budget I needed this car to fit into.

Just bought a Buick LaCrosse and my experience was fantastic

If your in the market for a new or used car, go and see the folks at Nimnicht GMC. I dealt with James Jones (a true professional and extremely knowledgeable) and Lamar (new guy, but exemplifies the type if people that the Nimnicht's hires). 5 stars... great experience, GREAT CAR, and will continue to be our dealer of choice in N. Florida.

Awful visit

I went into this dealership on two different occasions. The first one was back in July and I was looking at a used Tahoe. I dealt with John. I was very specific that if the numbers didn't look right, I didn't want to waste anyone's time. I DO NOT need a new car, I was just being spoiled. Anyway, he came back with numbers I did not like. Instead of giving my keys back when I asked, he sent over a manager who refused to give my keys back until I had to get rude. About a month later John contacted me via text regarding a used Tahoe that had just been traded in. I agreed to come look at it. This time the numbers were better so I let them run my credit, I was VERY specific as to only run it through two banks. I mentioned it SEVERAL times. It was very clear between us that they would only run it through two banks. The deal never happened, and now close to a month later I am still receiving letters from banks. I have received 5 so far! This has put more inquiries on my credit than I asked for and this dealership will never receive my business nor a good review to anyone that wants to go there. It was a very simple request that was made and if they are not able to handle that, I am wondering how the service would have been if I had purchased. This dealership can not be trusted

bad service advisor

Did not call extended warranty in until 3 days later. Threw old parts away can't file claim no parts. Customer could of been better 919.49 bill should of been handled better.

Awesome business with awesome people

Me Ed Nimnicht a beautiful person with a beautiful heart always going above and beyond to help others. He chose the right salesperson for me Mrs Pam Stankiwicz. Great personality and a woman who knows her job that will set out and deliver what she says. I enjoyed our visit it took sometime but I can say it was worth the wait. I am new to Jacksonville but I will always spread the word about Nimnicht Buick/GMC is the place to go. Kala Gedeon

great place and proffesional salesman good price:)

bought a car from Tony Fazel with an awesome price, find the car I wanted, took it on a nice ride salesman asked me if I like it and will I take it home, I said if the price is right I will buy but don't want to be tricked or ripped off, Tony funny guy said you are in luck because "if I am not your salesman you probably pay too much" took a little negotiating and some firmness but at end he came true, by the time I got through finance office my car was parked outside washed and clean ready to go, loved the way I was handled and what a nice looking dealership.will do business again and will recommend to my family and friends.

Best Car Purchase Ever

Kyle Sayre provided excellent service. He knew exactly what I wanted and found it. He made my purchase experience easy and fast. I will recommend Kyle to my friends, family and co-workers and I will be a repeat customer.

Excellent Service

Kyle was great to work with. Very fast and easy. Got me the price I was looking for and got me in and out in the time frame I had.

James Jones was amazing and patient...

James was fantastic! We took our time finding the right vehicle and after experiencing shenanigans at other dealerships went right back to James who sold us our dream Yukon. We highly recommend him and Nimnicht GMC!

Purchase made fun

just bought a 2016 gmc sierra from nimnicht gmc located on phillips hwy, from start to finish it was like in and out, it was a well done job by sales crew.

Buying a new car.

Mr. James Jones is one of amazing, great car saler. He is very good at his job. Mr. James Jones is the best car sales person l have ever to meet. Good employee to have on the Buick Team.

James Jones is an excellent salesperson!

I have purchased many vehicles in my lifetime and I have to say that James is the best salesperson I have ever worked with when buying a vehicle. He is a great listener, professional, knowledgeable, honest and friendly. He truly cares that you have a positive experience and that you purchase a vehicle that fits your needs. I will purchase all my future vehicles from James and I highly recommend that you ask for James when you go to Nimnicht to purchase your next vehicle. You will be very happy!

Hunter Redding was fantastic.

I drove all the way from Mississippi to get my Yukon. After much searching across the US for the exact Yukon and price I wanted I found it here. Hunter Redding was fabulous to work with. He kept in touch thru my travels and was very knowledgeable about the Yukon and all its features. I received a descent amount for my trade and would highly recommend Hunter and Nimnicht.

Awesome Experience

I was so thoroughly impressed with my brother's experience here that I made up my mind when I decided to purchase a new car, I wouldn't go anywhere else. Well, today was my day, and I'm amazed at how smooth the process was! Devarian Walton provided me with better than excellent service. The process was quick and painless. I've never been so excited about a car payment! :) There's no doubt that as long as he's serving customers here, I'll definitely be a returning customer.

Wheel Cleaner DAMAGED ETCHED my WHEELS!!

Damaged Wheels with soap?? $4,000 worth of wheels down the drain!! The service department is the worst! After saying my truck was ready, upon inspection, they had not done the work, back of seat was broken, on my new truck, and falling off. Then they washed my truck as part of their policy and when I picked it up I noticed some water stains, I thought, on my wheels. When I got home, it was not water stains but apparently the soap or wheel cleaner etched and ruined my wheels. I called, went back up there the very next morning and they said, sorry. I called Mr Nimnicht III himself, he said too bad and hung up. Now I have to sue!! Any one else have damage from the cleaners they use???

New GMC 1500 Sierra Crew Cab

5/5 rating for Pam S. sales representative for excellent service and professionalism. Pam was knowledgeable, organized, and honest. Excellent experience with all questions addressed!!

Great Experience

I just got my first GMC truck and I love it. My experience was professional and efficient. Devarian Walton was a great salesman and very knowledgeable.

PERFECT Experience! Thank you!

Just bought our brand new Yukon and the experience was incredible. James Jones made the process smooth and easy. Thank you James, Trent and the entire Nimnicht GMC team!

Great

I had a wonderful experience with this location this is my third Buick I have brought DW is a wonderful salesman great customer service he sold all three cars to me I will refer other people

Great car buying experience at Nimnicht Buick/GMC!

My wife and I stopped in to Nimnicht Buick/GMC on 07/14/2016 to shop for a new car for my wife. We initially were interested in a used GMC Terrain but were unable to find one that fit our needs. Our salesman Ray Carter was very patient with us and made recommendations on similar vehicles for us to consider. Ray wasn't pushy at all and was very courteous. He showed us 4-5 other SUV's that they had on the lot and my wife ended up falling in love with a Certified Preowned 2015 Chevrolet Equinox LT. The customer service that we got at Nimnicht Buick/GMC was superb and we were pleased with our buying experience and our new vehicle! We also worked with the Sales Manager Jason Basalay who sat down with us when we had some confusion about our sales contract and he explained everything to us and went above and beyond to make sure that we were happy customers! Thanks so much Ray, Jason, and Nimnicht Buick/GMC for the pleasant car buying experience! We will definitely be repeat customers!

Great 5/5

Got a brand new truck - couldn't be happier with service 5/5 stars! Pam got us a great deal and had us out the door with a truck as quick as possible - highly recommend

IT WAS A PLEASURE BUYING FROM NIMINICHT!

It was such a wonderful experience buying a truck from Niminicht. The people were friendly, and professional. They were willing to work with us to make us comfortable with the deal. I would recommend buying a car or truck from NIMINICHT. By the way.... I love my truck!

Unbelievable

Dw is awesome... got an unbelievable deal warranty and perks included at no additional cost... Definitely buying my next vehicle or vehicles from Nimnicth Buick Gmc...

Great Service

DW provides expectioanl service as always. My husband and I are loyal customers. We just purchased our 3rd vehicle from him and the experience was great. DW is honest, caring, and respectful. We appreciatie his work ethic and high level customer service. When it's time we will call him for our 4th car!

Great experience

I had a great experience. James is the best. Very helpful and a great guy. I would definitely recommend him to friends

Excellent buying experience!

James was very patient and not at all pushy. We found the perfect vehicle and worked out a great deal for purchase. He was kind, funny and very knowledgeable. Highly recommend him!

Awesome!!

MY EXPERIENCE AT NIMNICHET WAS AWSOME! MY SALESMAN WAS D.W. AND HE MADE SURE I WENT HOME IN THE RIDE I DESIRED. HE WORKED EVERYTHING OUT IN A TIMELY MANNER.. QUALITY CUSTOMER SERVICE!! MY OVERALL EXPERIENCE WAS GREAT!! I GOT MT FIRST CAR FROM THEM, NOW MY SECOND, AND I WILL REFER ANYONE!!

Class from top to bottom

From GM Jackie Lynch to F&I Ian to sales person Pam, this dealership does it how it should be done by all dealerships. Honest prices, fantastic service, efficient deal flow, beautiful showroom, and great inventory. Used to avoid dealers... I'm a car enthusiast and I also have 4 kids aged 15+ so I have LOTS of car buying experience... But now I always check nimnicht inventory first when I'm in the market for a car. I wholeheartedly recommend. PS we've also used their service department for routine maintenance and they are first class too!!!

Fantastic

Fantastic! I could not be happier with my whole experience at Nimnicht Buick. Both Keith Albert and James Jones you're extremely pleasant and very helpful.

Outstanding, Honest and Stress Free

One of the easiest transactions ever! Devarian Walton was very knowledgeable and listen to my needs and made sure they were met. The best part is I never felt pressured by Devarian. I will definitely recommend the dealer to my family and friends!

Outstanding, stress-free and enjoyable!!!

Hi. My husband and I had a fantastic experience at Nimnicht Buick GMC Jacksonville both yesterday (5.29.2016) and again today when we went back to pick up the used car we'd purchased. We've lived here in Jacksonville for just over 7 years and had heard and seen a lot of Nimnicht ads over the years (television, radio and newspaper), so we decided to give them a chance - and boy, they did not disappoint. We actually had a very enjoyable experience! At a car dealership looking for a car to buy!! Unheard of. It was all because of the marvelous and kind Salesperson that assisted us . His name is James Jones. From the moment that he greeted us outside as we arrived, we had a really nice and stress-free time..thanks to Mr. Jones. He's a definite asset to the company. Honest, friendly, not pushey at all. We were pleasantly surprised - and, we got a great deal on a fantastic SUV! We had such a nice experience that we gave Mr. Jones a greeting card when our transaction with him was finished this afternoon-and a few hugs. If you're looking for a place to buy a new or used vehicle, we highly recommend Nimnicht Buick GMC -- and please, make sure and ask for James Jones. You'll be glad that you did....for a lot of reasons! :-)Diane and John ("Bear")

Excellent Customer Service

We had a wonderful experience at Nimnicht Buick GMC dealership. They listen to us and found the perfect Truck that would handle our Fifth Wheel for our family camping trips. It was the right price and we received what we needed for our trade in. We felt like we were priority and all the staff treated us very well. Alvin Blount was our Salesman and he took very good care of us. Thanks everyone one from Sales to all the staff, i.e. Managers, etc.

Excellent service with car purchase

Thank you for the seamless service and wonderful experience today. My mom loved the ease of buying her Buick at Nimnicht. Nicest guys and best dealership in town.

Great

I always feel so welcomed when I come to get things done to my Toyota Camry, the staff are nice. Especially Russ Aldridge he is always flexible with helping me when I need to come in for appointments and very friendly.

Found Exactly What I Wanted!!

After getting in a terrible car accident and totalling my 2015 Encore, I had just a few days left in a rental and needed to get something else quickly. It was no debate that I wanted another Encore after rescue stated how lucky I was and that the Encore held up very well in the accident. I went to Nimnicht knowing exactly what I wanted, features, color and everything. Much to my surprise and kudos to Nimnicht for having exactly what I wanted in there inventory. The sale went smooth and all the staff were all great, helpful and very friendly. I can't thank Nimnicht enough for a seamless transaction and a great experience!!!

Purchase a Lease

The whole dealership was amazing and helpful when I purchased my lease. Specifically, James did a fabulous job with helping explain all the conditions and helping set up my car with all the bells and whistles. I would DEFINTELY recommend James and the dealership to anyone. Fabulous customer service!

Amazing experience!

Scott was so helpful getting us into the truck we wanted! He was straight up and to the point. Got us in quickly and made a great deal!

Great experience

My experience with the dealership was awesome! Russ Aldridge was my sales advisor and he was really helpful. He did not rush me one bit.

Great experience

Bought a 2013 Kia Rio from nimnicht gmc, my 2nd car in 3 years from Tony Fazel a very professional salesman, very polite, a great experience although spend more time in finance office than buying the car, would recommend to all my friends and family.Karen Hawk

Buying a car from Nimnicht Buick Gmc

Bought a used 2014 Chrysler 200 from Nimnicht Buick GMC, worked with Tony Fazel my salesperson which always smiled and kept me relaxed through the whole deal.excellent job both the salesmen and management and a very nice dealership.

Best Car Buying Experience EVER!!

My wife and I are like most people and dread the thought of car buying. I can honestly say that Scott Shannon at Nimnicht Buick GMC is one of the greats. He really made up for the confusion that I received when Tessa called from the dealership customer relations department. My advice is to deal only with the salesman especially Scott if you want a straight answers.

Used car sale

I really enjoyed working with my sales representative again. I got a great deal and I love my car. I would definitely recommend him and the dealership to my friends. Thanks Alvin!!!

Great day at the car dealership

Had a great buying experience with Nimnicht Buick GMC. Russel Aldridge and DJ Edwards were awesome in regards to customer satisfaction, knowledge about their products and willingness to make us part of the Nimnicht family. Both Russ and DJ went above and beyond to make us feel comfortable with the car buying process. I will definitely recommend family members and friends to head to Nimnicht to see both DJ and Russ for all future vehicle purchases. I love my new GMC and the great support I received during my car buying process.

Excellent Experience-Alan Prevost

Alan Prevost was a pleasure to work with. He's knowledgeable and personable. Buying a new car is not something I look forward to but Alan made the entire process fun and enjoyable.

Nimnicht is awesome

We had a fantastic group of guys that helped us,Dave,Cameron,Keith,and Russ.Those guys were so helpful to us,our 2012truck broke down in Jacksonville as we were heading home to Pennsylvania.Dave kept us informed about what was happening with the truck,and when it looked like we would have to spend the night in Jacksonville,Cameron called around to find us a motel that would take pets.The next day we decided to buy a new truck,2016 GMC.Keith went above and beyond to get us back on the road.Russ was extremely helpful in telling us about all of the bells and whistle in the new truck,it was amazing how much new technology had changed in just 4 yrs.All in all I would rate the dealership an A plus plus.

Great Experience

My wife and I were extremely happy with Scott Shannon. He was friendly and made the experience easy. Everyone we dealt with at Nimnicht was great. We would definitely go to Scott again for our next car need.

What a joke!

What a joke! Found a used car they advertised online, and we called ahead to make sure they still had the car available before we drove AN HOUR to come look at it. Tessa told us they still had the car available, and she even confirmed it with her manager, James. We got there a few hours after the call, and the sales guy tells us that they sold the car last week. The manager and sales woman wouldn't even come out to talk to us personally when we got there. Completely unprofessional and a huge waste of time.

Excellent experience!!!!!

Russ went above and beyond to let us know we were his priority as customers. I had a strict budget and gave a figure he met it and even got me in a new car, my experience turned out to be a pleasant surprise. This was actually the 5th dealership I had been to, so my expectations were not high. Russ has set the bar high! It was very comforting to know that my best interest was at heart especially with a major purchase. I will refer all my family and friends! Thanks again!

Nimnicht GMC is awesome!

My husband and I had an awesome experience at Nimnicht GMC with leasing a new GMC Acadia. Scott Shannon was wonderful from the second we stepped foot inside the store. We got the model and price we wanted and even after we left and realized the car we got didn't have one of the features we wanted, Scott found another car for us and traded it with no questions asked. Everyone we came in contact with was professional, friendly, and accommodating. We would DEFINITELY refer friends and family to this dealership! And I love my Acadia! Very happy customers :)

Absolutely Satisfying

DW is always a great and outgoing dealer. My wife and I have been going to him for every car outlook and he never fails to satisfy our expectations. He makes us feel like were top priority when we are there. He goes above and beyond with finding what we want and informing us about the details of the vehicle. We purchased three cars so far and all have been execellent decisions. I recommend Nimnicht Buick to all who wants amazing service and quality vehicles.

Excellent service!

I had an excellent experience at Nimnicht GMC! Jason Hovey was the best salesman I have ever dealt with and the service department goes way beyond expectations!

Very helpful and patient

During my first vehicle purchase at Nimnicht (Dec 2015), Pam was extremely helpful and patient helping me narrow the choices down to -eventually- the 2016 GMC Sierra 2500 HD vehicle. I had a strict 'must have' list and a 'must not have' list: Rather unusual, I realize. Pam took the time to show me a number of vehicles until we came up with one that was satisfactory for me.Additionally, she followed up more than once to make sure I was a satisfied customer. I think she was definitely instrumental in my purchase at this location rather than continuing shopping elsewhere.Thanks!Ismail H. Etem

Great customer service.

Russell Aldridge was awesome to work with and had excellent customer service. They all were very friendly and very attentive to my needs. Would definitely recommend.

Ray Carter "s help was great

I've bought 3 cars from Nimnicht Buick/GMC ,and I'm always bragging to my husband about Nimnicht's service department. So when he decided to buy a GMC Sierra Truck, it had to be the best the Denali, Diesel 2500HD. He said this will last for 1 million miles and said this will be his last truck. We stopped in the show room at Nimnicht and Ray Carter helped fulfill his dream.

Just what we needed.

We had the best experience with an awesome sales man Jason Hovey. If anyone ever asked me wheres a place to buy a vechile i would recommend nimnicht buick gmc. One sastified customer..

Great experience!

Looking to upgrade and will be back to see Jason Hovey as he helped me with all of my questions that I had!! Very easy visit.

Excellent

The sales people are very knowledgeable and friendly. Jason did not pressure me but knew all about vehicles and was a pleasure to talk to!

The best

Great experience Jason was patient and took the time to work with me I will definitely recommend the dealer to my family and friends can't complaint

Your employees excellence.

I got awesome experience from one of your staff that just clearly provided answers to any of my questions I had in regards of the vehicles or about your dealership service.

Fantastic overall experience

Jason Hovey was a fantastic salesman. I told myself I would never buy a car from the first dealership I went to but Jason honestly showed us there was no reason to go anywhere else. He had a great knowledge of the GMC vehicles and knew what we really wanted better than we did. Will definitely recommend to friends and will definitely visit Jason when we buy our next car in the next 12 months.

Blissful experience with JasonH

I will definitely return to Nimnicht! As a single lady I felt very comfortable, special and respected by Mr. Hovey. I wasn't intimidated like I thought I would be. The experience will keep me coming back year after year! Thank you. Awesome employee!

Found what I was looking for.

I couldnt find the truck I wanted at a dealer closer, so I called and told them what I wanted. They found it out of state and bought it to me. That is customer service.

Impressed

Jason Hovey was our sales person and he was great. Not a typical car salesman. I used to hate dealing with dealerships but I would use this one again for sure.

quick trade for cadillac that I saw online

After seeing a car on line and chatting online, I received a reply addressing an offer and stated budget, this was at 4:30 pm. I live in Hawthorne about 60 miles away. I arrived at the dealer about 6 pm, made the deal along with my trade was out a boy 9pm. My salesmen was professional and no nonsense. I would recommend this dealer and Jason Hovey for their next auto purchase.

Perfect buying experience!

Perfect car, perfect price & perfect sales person! Jason Hovey is the bees knees! ?? Better price than I ever thought I could get & a very comfortable experience all the way to delivery! & I LOVE MY YETI! ??

very professional

Mr. Blunt was very patient and understanding of all the questions I have about the vehicle I was interested in. He posses the experience of a season Salesman with a capital "S". S Morenetti

Great Experience

My new vehicle purchase experience at Nimnick GMC was great. Jason Hovey got the vehicle I wanted at the right price. I also traded in my truck and received a great price.Thanks

Great Sales and Service

Purchased 5 vehicles from here, great team! Jason Hovey knows how to take care of you with no hassle. Great follow up sales and service too!!!!

Best ever

Love the people, best ever. Keep rocking guys. Beat vehicles ever. I will send everyone i know here and jackie lynch is aces. Top notch dealership. Love these GMC's

Best Car Buying Experience Ever!!

I was so nervous about getting a new car, but Russ worked a miracle!! The process was smooth and I never once felt like he was just selling a car. I will definitely refer friends and family to go here. Words can not express how much I'm in love with gorgeous car!!!

Thank you Ray Carter for helping me find just the right car!

Ray did a great job helping me find the right vehicle to replace my 12 year old Buick Rainer. We test drove both the Buick Enclave and the GMC Acadia (which I purchased). He was very knowledgeable about both cars, what options there were for equipment, technology, differences between different models, etc. Ultimately the GMC Denali Acadia was the perfect choice. He worked with us to streamline the entire process and was always ready when we came in. Really showed me around the dealership, explained about having my car serviced and setting up OnStar. Thank you Ray Carter, I will definitely send my friends and family to see you whenever they need a car.

Everything was perfect! Thank You Ray Carter.

Ray found the right truck for me and was relentless in his search.Thank You Ray Carter for making my buying experience enjoyable. Good job.Bob ManesMandarin, Fl.

We've bought 4 cars/trucks from Kyle and will be back again

My husband and I have both bought cars from Kyle at Nimnicht and every experience with him has been great. He's very helpful and knowledgeable, but not pushy, which is a refreshing combination in sales. I've recommended him to several friends who have also had similar, positive experiences. The finance experience at Nimnicht was just as nice and we got great rates!

Fantastic Service!

I have been in the market for a newer vehicle for a while. I've dealt with a number sales people at different dealerships,Nimnicht Buick GMC and Kyle Sayer were fantastic. Kyle hands down was the most knowledgeable and helpful salesperson I have ever worked with. I will definitely be coming back again for our next car. Thanks again for the great customer service!

Awesome Dealership

What a terrific buying experience at Nimnicht! Ray Carter did a wonderful job and made the buying process seemingly simple! I have purchased numerous vehicles and this one was by far the best. In addition I recently took my new Sierra in for its first service and was amazed by the friendly and expeditious service I received. A big thank you to Ray Carter, Cameron Wait and the service staff.

Ray Carter

No pressure, very professional, quick, very knowledgeable. Ray was great. I have bought three cars in my life. The first two were disasters because of pressure lack of help etc. I did not have that experience with Ray. He was great. I will be back.

New Acadia Owner

If you need a professional team that takes excellent care of you visit Nimnicht Buick GMC and ask for Kyle Sayre he took excellent care of us in the purchase of our new vehicle. We will highly recommend him to all of our friends. Ian Barnett did an excellent job taking care of our financing needs.

New Buick Encore owner

Thank you so much to Pam Stankiwicz and Russ Aldridge for an awesome car buying experience on my sparkly brand new 2015 Buick Encore! They're professional and make you feel like you're part of the family! I'd recommend the Nimnicht Buick GMC dealership to anyone! Honest, decent and professional!

Great energy

Kyle is awesome! We have bought 3 cars from him in the last three years and he has delivered excellent service every time. We are getting ready to buy our 4th in the next few months for our oldest child and Kyle is already recommending great options. From Jackie Lynch, to Mario and Summer in service GMC has become like family. If you are looking for dependable attentive customer service then Nimnicht is your dealership.

"RAY CARTER" has the answers!

I wanted updated technology! Ray had all the answers to my questions. He was very knowledgeable in this area & helped me get the car that was best for me. Ray was a very kind gentleman and I appreciated his patience...

A Great Place

Nimnicht is a great place to buy a vehicle. I will always come back. Everyone was pleasant, helpful and friendly. I would recommend this dealership to my friends and family.

Just a wonderful experience

First off I hate dealerships because you always feel like youre being hustled in some way or another. But this visit was very different. The salesman Alvin Blount was very personable and rather than just assuming that I wanted him to smother us he politely asked if we minded him assisting us or would we rather browse on our own. I loved that approach! The cost of the vehicle was priced to sell and they were willing still to accommodate additional request as the manager on duty reassured us he would do all in his power to help us stay within our budget and he delivered! I unfortunately forgot his name. He was introduced as "my friend named........" by Alvin but his name fails me. I also appreciated that kind of cordial, trusting working relationship among employees and their superiors. I am still very happy with my purchase and I know that this dealership had this as their objective when I first stepped onto the property.

Excellent Customer Service Experience

Couldn't have been happier with the level of customer service from Pam. She went above and beyond to find me the exact 2016 Sierra I wanted. Would highly recommend to others.

Review with respect to services provided by Alvin Blount

Alvin Blount was very helpful in the recent purchase of my BMW X5. He was low key and made the process very smooth..R/Larry McCrum

Comfortable and Pleasant

Comfortable and Pleasant... Not two words you normally associate with a car buying experience, but Nimnicht is definitely both and so much more. From the beginning to the end, every person we encountered was polite, courteous and kind, especially Kyle. I look forward to purchasing another car with Kyle in coming years.

Russ is helpful and great

Russ is very helpful , show different type of cars that fit my budget and found the car that i looking for and like . Thank you for your help.

Great guy

Russ is simply awesome. I made my car buying experience fast simple and easy. Not only did I purchase a car, I found a new friend.

Russ Aldridge

I was in need of a newer car and Russ was the guy that made that happen for me. He made the car buying experience fun. He is very knowledgeable about all cars. I'm loving my 2013 Hyundai elantra

Russ Aldridge. Great sales man

Russ really helped me get my new car. I picked something out online and he showed me that car. After taking he had some ideas that were much better options for me than what I picked out. I now have a car that saves me over $100 a month in gas. And being 58 years old and not familiar with Bluetooth and all the technology the car has, he showed me how to work everything. He taught me well as I really do use it all! Very nice and knowledgeable. Thanks Russ

First class experience

Everyone was respectful and made accommodations according to what would work for our budget and family size. MrAldridge was our sales rep and he was very helpful and polite.

CUSTOMER SERVICE= MR RUSSELL ALDRIDGE

Good afternoon. I've always wanted to write a review on my experience at Nimnicht Buick GMC off Phillips Hwy in Jacksonville and thought Dealer Rater might be good avenue. I wanted to take a moment and forward a note of gratitude to Mr. Russell Aldridge. Over the last 55 yrs of vehicle ownership, I think it's safe to say I've purchased my fair share of automobiles, motorcycles, and boats for myself, my wife, and my children. To add, as a military service member, I have also visited a litany of dealerships over the years in CONUS & Hawaii and the one thing they all had in common... a salesperson trying to sell me a vehicle. Once the transaction was over, I very rarely heard back - with true sincerity at least. Actually the calls that were made appeared to be standard rehearsed protocol. However, it wasn't until I met Mr. Russell Aldridge at Nimnicht Buick GMC. Mr. Aldridge (Russ) is the kind of guy you just can't help but like. Not only does he know the product, he is a pleasure to talk with. To shorten a somewhat lengthy story, over the years... Mr. Aldridge along with a couple others (Jay, & mechanic JC) were the only guys that always seemed to remember my name regardless of time span; have always come over and greeted me whether I was interested in a new/used vehicle or just having my vehicle serviced. To this day, Russ has remained in contact with me for a better part of nearly 10yrs, still invites me to car sales events including ones in Fleming Island, calls with holiday greetings, or just calls to say hello & ask about the family! He is the only (sales)person that I have ever remained in touch with and can honestly say that we have become friends since the purchase of my 2006 H3 and the servicing of my 2008 H2 Hummer. He is by far, one thee best genuinely caring individuals that Ive met in the car sales business and I believe Nimnicht is extremely fortunate to have someone like Mr. Russ Aldridge representing the car sales business and Nimnicht name and hope that in some way these comments help him and his family with bonus, recognition, or promotion. Feel free to contact me if necessary

Best dealer and sales representitive was really geonorus

The sales representitive was really nice and he helped me to purchase this car and i would come back and purchase another car in this dealership

Tonyyyyy

He was a great salesman, very patient, very nice and funny as well. I would definitely recommend him to everyone I know. I love how he helped me out to find the right choice for me.

Scott "Bama" is the best!!

Scott was able to help my husband and I get the vehicle we were looking for, even though it wasn't available on his lot. We have used Scott in the past for many years and he will always be our "go-to" guy!!! If you are looking to buy a car, Scott Shannon is definitely your man!!

Can't wait to go back

Kyle spent quality time with me in choosing the perfect vehicle the met my needs and was in my price range. The overall experience was enjoyable. I've highly recommended Kyle to my friends and family all over Florida. Can't wait for my next purchase from Kyle & Niknicht Buick GMC.

Best in Town!!

My family and I came by the other day, looking to test drive some new and used vehicles. Alvin was very knowledgeable and extremely helpful during the entire process! He answered all of our questions with ease and definitely made us feel like he cared about finding us the best fit for our growing family! I would definitely recommend coming to Nimnicht and ask for Alvin!!! We couldn't be happier! Thank you again!

First class

I was shopping for a brand-new GMC comparing with Toyota Ford etc., my sales person Alvin Blunt was extremely knowledgeable and professional from start to finish. It only took me 45 minutes to test drive a vehicle And Alvin doing a full walk around from front to back, I have never had that much input from a sales person before it was very refreshing. The GMC I drove was unbelievable it was by far the best truck on the market the only thing which Alvin had nothing to do with is the price & the payment it was $100 more per month than the Toyota with comparable features but thank you for the staff & management for being very thorough and professional and extremely fast! I would definitely recommend this dealership to anyone looking to make a purchase on a new or preowned vehicle.

Best service ever when buying our new truck!

Scott was hands down the best salesman we have ever worked with. Very knowledgeable about the GMC line of vehicles. He listened to what we were looking for and picked out our truck the first vehicle he showed us. We would definitely recommend him and the dealership to our friends and family.

Quality of Customer Svc instead of Quantity

Scott Shannon is, hands down, the VERY BEST in the business! I've never had such a delightful experience purchasing a vehicle as I have with him. This guy truly cares more about the quality of his relationships than the quantity of his sales! Once we chose our vehicle, he took care of everything else until signing time. There was no need for haggling over a price as he was already so in tune with others and it allowed him to offer us the best price right from the start! Since our purchase, I've referred others whom all have said the same thing! It's not often that you can actually refer a car salesman and actually really mean your sentiment but this guy you absolutely will be glad to!

Outstandind

The service was on point from start to finishwhen came to put my h2 hummer ....my salesman(Russ A ) had my hummer like very beautiful .

Bama is the Best!

Scott is the most professional and caring salesman I have ever dealt with. His attention to detail and thoughtfulness through the buying experience is top notch! He is a problem solver and will go the extra mile for you, you won't be disappointed.

Awful Experience

I've never had someone bald face lie to my face the way they did! Took off work and drove 60 miles to get there. They said they would beat any other price which they could not after I spent two hours on them juggling numbers!! i've owned 4 yukons and have never had an experience like this! DO NOT WASTE YOUR TIME!!

AWESOME!!!! PURCHASED A 2013 CHEVY AVALANCHE IN JAN 2016

AWESOME , PROFESSIONAL FRIENDLY DEALERSHIP. OUR SALESMAN MR.JOHN VOIGHT WAS OUTSTANDING. WHAT A JOY IT WAS TO HAVE HIM AS OUR SALESMAN. FROM START TO FINISH HE WAS WITH US ON THE PURCHASING OF OUR VEHICLE.VERY PROFESSIONAL AND KNOWELEGEABLE ON THE VEHICLE WE CHOSE TO PURCHASE AND EVEN TOOK OUT THE TIME TO GO THOUGH THE VEHICLE AND SHOW US EVERYTHING ABOUT IT AFTER WE PURCHASED IT. AND STEVE IN FINANCE WAS ABSOLUTELY GREAT AND VERY PROFESSIONAL AND KIND AS WELL. WHAT A REWARD TO THE COMPANY TO HAVE THESE GENTLEMEN ONBOARD AS PART OF YOUR COMPANY. THIS IS WHAT SETS YOUR DEALERSHIP APART FROM OTHERS. SERVICE EXCELLENCE IS KEY. THANK YOU AND GOD BLESS YOU ALL. BEST REGARDS.

See Chris Manuel for your next car!

He is awesome! When you are in the market for your next car do yourself a favor and check Chris out to see what he can do for you before you make a mistake!

This Dealership did not execute any level of customer servic

Very unprofessional. ..... I went to test drive 2 vehicles on Wed..one they had and one they said they have sold. The sales person was Jason E. He told me the car I wanted would come in in two days.of course I need to test drive the vehicle before I buy. I STILL HAVE NOT HEARD FROM HIM AND TODAY IS FRIDAY. ...CUSTOMER SERVICE REP TESSA CALLED AND SAID I HAVE THIS CAR CAN YOU COME ON THUSDAY. I SAID I WOULD BE THERE ON FRIDAY, SHE SAID NO PROBLEM, THE CAR WILL BE HERE AND READY FOR YOU TO DRIVE . ON FRIDAY SHE CALLS ME AT 8:54 AM TO MAKE SURE I WILL BE THERE, THE CAR WILL BE WAITING ON YOU IN FRONT WHEN YOU DRIVE UP. I GET TO THE DEALERSHIP...NO CAR.THEY CAN'T FIND IT AND A BUNCH OF FOOLISHNESS FROM THERE ON!!!!! NOT TO MENTION I DROVE 40 MIN TO GET THERE!!!!!!WHAT A WASTE OF TIME! !!!

Quick and easy.

Our experience with Nimnicht Buick has always been excellent,The staff are well trained and they care about you as well as the car.The restaurant is well run and the food and drinks are very good and so convenient.

Awesome Staff

I found the car on cars.com and contacted the dealer. We came to a mutual agreement on price for my trade. Knowing that I would be driving 6 hours to possibly purchase, I wanted the best price I could get so I would not have to negotiate when I arrived at the dealer. Eric really came through on the trade and even though he was not there when we arrived, Keith really took excellent care of us in the test drive, paperwork, and final walk around. When we left the dealership around 9:30PM Saturday, under better light, we found an issue with the pinstriping. I contacted the dealership Monday morning to discuss this issue and they are completely taking care of the entire issue since it is not feasible for me to take the car back to their dealership 6 hours away. They have my local dealer setup to replace the pinstriping at no cost to me. That makes for a good dealer who cares for their customers even after they leave.

excellent job by Barry Lambert from the sale to the delivery

The process took to long I was in the dealership for 3 hours and I paid cash for the car. Their must be a way to make the process shorter and I did not take the car home the same day. This is no fault of the salesman that I could see but the hole process.

Knew What I Needed and Found It At Nimnicht

From the moment I walked into the showroom I was met by Kyle Sayre...I explained what I needed and why I needed it and he almost instantly came up with the solution. I drove away in a used 2015 GMC Terrain and have been driving it for almost a month and it was the perfect choice. If you're looking for a new or used car seek out Kyle...you'll walk away a satisfied Customer...

2015 car

everything was fine. salesman very helpful, and demonstrated all new features that were included. a problem came up calculating sales tax. amount was on value before discount was applied. this would increase my tax by $360, quite a sum. I didn't like the lack of explanation for item for $999.95 and $595 I do not like a fee applied, and told everyone does it. Other aftermarkets sounds like something a salesman would add for profit, as well as "predelivery service charge" I was told the error on the sales tax calc would be corrected, but after checking the total charge to finance, it was still there. both of us are in our eighties, but you were too quick for us. At least, I know I will never have to buy another car.

lied and didn't do the service

I went to this dump with an appointment under the directive of GM Corp and they refused to do what GM said they would do; then they lied and said I didn't inform them as to what was to be done. I called the service female I scheduled with and she agreed that I did tell her everything. Then I never heard from these liars again.

I My LaCrosse

Ray, my salesman was extremely patient while I took time to make my decision to purchase. He even stayed after hours to show me more details of my new car. Ion, the finance guy was hands down the best, especially after I was having second thoughts. I would definitely make my next purchase, trade in, and or refer a friend or family member to NIMNICHT!

Nimnicht Service

These Guys and Gals Did a Great Job, in a Timely manor, I will continue to use this Dealer for a long time! Also the service writers are Great! Thanks Terry

save me again

being the owner of a local company it is very important that my trucks are fixed fast and the first time. In 10 years of doing business with them I have never been let down the most recent was this morning 7-31In and out in 2.5 hrs and back to workThanks!!Dave GillOwner Julington creek carpet care

74 years of great service

My uncle was a doctor at NAS Jacksonville in 1940-45. He was telling me about the time he went down and bought the last Chevy Convertible in 41. He said the service was great and that Bill Nimnicht was there to give him the keys. Every since my uncle first new car from Nimnicht my family has been bying cars there for 73 years. Kim and I bought 2 new 2015 cars from them in the beginning of the year. E3 worked hard to order Kim's Enclave the way she wanted it. JoAnn in service is the best. Great Job then and great job now. Thanks, Dayne

Great Service and people that work there!

Nimnicht is the bomb! I love the service center and cashier and even the lady that answers the phone!! I get A rated service ALWAYS! Russell Aldridge is my sales guy forever!! Keep up the good work!

Excellent Service, Unmatched Customer Service

I brought in my 2014 Acadia that I purchased from Nimnicht. I have always received first class service when I bring the vehicle in. I am a believer in letting the business that I purchased my vehicle from, handle all services and maintenance. My first vehicle from Nimnicht was a 2009 Yukon XL Denali that I purchased new. No one other than Nimnicht ever touched my vehicle. It was in tip top shape when I traded it for the Acadia. My Service Advisor, Joan is second to none. I noticed that she has numerous awards on the wall of fame and she deserves each and every one of them. I hope she is being taken care of as well as she takes care of her clients. Thanks for exceptional service.

Helpful!

Joanne saved the day! Driving home from my son's doctor's appointment, I noticed my rear tire pressure was suddenly extremely low. Being 9 months pregnant with a sick 1-year old in tow, the last thing I wanted to deal with was being stranded. I happened to be right by the dealership so I took a chance that they would be able to help. Frantic, I pulled in and Joanne, my regular service advisor, jumped to helped me right away. Although she looked to be having a pretty hectic day herself, she stopped what she was doing and immediately helped me. Not only did they have the tire in-stock, but they were also able to change my oil as well- all in about an hour. I couldn't be more grateful of the help and care she gave. I was very stressed out and on the verge of tears and she calmed me down right away. Not only did she remedy my troubled tire, but she was also able to help me with one of my "to-do" list items (oil-change) that I needed to handle before my 3rd child arrives next week! Thanks Joanne! You made my week and I appreciate your help more than you know!

Truly a great experience!

Fantastic experience! It was a long wait, the Canyon was ordered, but Ray was great. We communicated through the entire experience, and when I say they went above and beyond, that is an understatement. I truly felt like Ray and everyone at the dealership really do care about the customer!

Service & facilities-- outstanding

I first dealt with an awesome female over the phone scheduling my service appointment & rescheduling a few times before arriving at Nimnicht. Sorry, I can't remember her name; but, she was very cheerful & thorough. Upon arrival, Mario in service took care of me. He was very professional & courteous. Unfortunately, I was under the impression that my repair would be covered through my "extended warranty" bought outside GMC, only to discover it wasnt. So, I couldn't afford the repair out - of - pocket that day. Nonetheless, Mario was emphatic & didn't try to make me feel bad or pressure me in any way. Thank you Mario & everyone at Nimnicht. 2 thumbs up :) The only thing i didn't like was their waiting area had tvs in each corner on different channels. Couldn't hear theone i was wat ching except the one over my head-- no matter where I sat.

Superb!

I purchased a 2010 Buick Lacrosse. from the time I sent a contact email at about 9am all the way to delivery of vehicle at about 2pm, The service and staff was excellent! Reception, Manager on duty, Ken the salesman, and finance. All were very friendly. I felt very comfortable as if I were a guest instead of a customer. I will refer all i know to Nimnicht!

Great Sevice Department

They did a great job as always, I could not have ask for more! I would Highly recommend Nimnicht GMC to all of my friends. Thanks again for the Great service. Terry

Nimnicht GMC

Steve Elliott in service if it wasnt for Steve i would still be driving a chevrolet When Steve Elliott moved to Nimnicht GMC i traded my chevrolet in and bought a gmc denali xl Steve introduced me to James Jones in sales Steve has treated me like im a family member and james jones has been a great person to know the entire staff at Nimnicht are unbelieveable everyone I have come in contact with over the years ,seem so enthusiastic always smiling always saying hello hav you been helped Nimnicht GMC OWNERS run an excellent business . and I always recommend Nimncht GMC to potential buyers as long as Steve Elliot is in service dept and James Jones stays in sale I will be a Customer for Life

Proactive Follow-Up To A Negative Experience

I took my car in to have an ignition recall done and chose Nimnicht because it was the closet dealership to my house that could perform the required work. Though I had some frustrations the day of the recall work, my real frustration came afterwards.The day right after the recall work, my car start intermittently acting funny at start-up. Since I just had it in for the ignition recall work, I called to inquire about bringing the car back in. Natasha didn't hesitate to schedule the appointment initially, but then called back a short time later and explained that only the keys were altered and she did not believe there was a correlation between the current issue and the work done. She further explained the variations of the work that was required of the vehicles that fell in this recall based on the VIN number. I explained that was not my understanding of what was to be done, but I understood her explanation but still was concerned about what I was experiencing and that I thought it was way too coincidental that the issue started right after the work. She continued to argue that the only thing done to the car was with the keys and the car wasn't even touched. Where I reiterated that I understood what she was communicating because she continued to repeat it to me, I did not feel as though she was hearing my concern and was just wanting them to look at my car. I was then told she firmly believes it is just a coincidence and that my car is old and those things happen. She was never what I would necessarily consider rude, but she was so argumentative and insistent that there is no way they could have caused the issue I finally just stated that I did not feel she was hearing my concern and that I was done with the conversation. The unwillingness on her part to hear or do anything about my concern was very frustrating and upsetting. So much so that I ended up writing a review about my experience. Once I submitted the review, I pretty quickly received a call from Mr. Scott Baker who explained he had seen the feedback and wanted to understand what had occurred. I explained to him my frustrations about my conversation with Natasha and my concerns. I would of somewhat understand her response if I had been yelling, insistent that they were to blame or demanding they fix whatever issue, but that was not the case. I simply wanted my car looked at and I did not think it was unreasonable to make a correlation and have concerns. He seemed to understand and asked if I would be willing to keep the appointment for them to complete a diagnostic. At first I was hesitant, but agreed. When I took it back in my experience was much better. The gentleman that checked me in that morning asked a lot of questions to understand what my car was doing. When I picked up the car later they explained what was done and that they could not replicate the issue nor did they find any sort of issue. It was suggested to consider having my spark plugs replaced as they are the originals, but it was made clear it was a just a suggestion. Before I left, I was able to touch base with Mr. Baker in person just to ensure everything was addressed this time around.Though I had frustrations from my experience, I am very appreciative that Mr. Baker followed-up with me quickly, acknowledged my concerns and that it was not handled well on their part, offered the diagnostic to assist in determining a cause and then making the face to face connection. He did not make any excuses and addressed the concern on both sides which went a very long way in improving my overall experience and perception of Nimnicht Buick GMC. His response indicates to me that Nimnicht does care about the experience people have with the dealership and that customer service is important to their operation. Though I hope no one has a frustrating or negative experience, I feel good in saying if the concern is raised to someone Nimnicht will address the concern in a fair manner.

Great Experience - 2nd Time in 6 Months

We purchased a second car within 6 months and were happy to work with Kyle on this deal. He ensured the experience was easy and enjoyable. Thank you! We will continue to use you for future purchases.

Loving my Chevy malibu!!!!!!

I purchased a 2013 Chevy Malibu on December 6,2014. Everyone in the dealership from the sales rep Alvin to the finance guy Scott were so very helpful and very nice. I feel they went above and beyond to assist me with my purchase. Everyone there made me feel very comfortable and the process was smooth. I have had so many previous bad experiences with car buying that they have gained a customer for life. It was truly a pleasurable experience.

Great dealer I recommend these guys to anyone who