Martin Kia Newark

Experience was great.

Rick was extremely helpful and considerate of my means and I came home with a car that fits my needs perfectly. I am well over 50 years of age and he was very considerate of what I wanted and what was best for me. I will definitely recommend Rick as an informative, upright and honest salesman.

Very friendly and care about you

Dan was very friendly to me I love his smile. so helpful to me I tested drive the care he took his time to explained everything

fantastic

Delonn was just not professional but caring. he paid attention to what i needed not just what i thought i wanted. second car i bought from him

Top Notch Salesman

I went to buy a new Kia Optima and had the pleasure of getting a salesman named Rick Rowe Jr, he was nothing less then spectacular and well informed about the cars, I would recommend anyone to come see this lovely staff of people. Rick helped me get what I wanted fast and hassle free. THANK YOU

Patient knowledgeable and Practical

I came to see Delonn at Martin Kia as a referral from a close friend. In a less than ideal situation before Delonn and Martin Kia's staff made my dreams come true and went above and beyond to work with me and my family to get me into the best car I could afford. I truly cannot say enough phenomenal things about my car buying experience. If you're looking to get a new car the right way don't miss out on Delonn and Martin Kia! Thank you again!

A great experience.

We were not planning on buying a car with the first dealership,but Delonn made it easy professional and most of all not aggressive or pushy which we loved. There was no reason to go anywhere else.

Amazing experience, awesome service!

Delonn was such a great help, very knowledgable and realistic on helping us decide on our new car. My husband and I felt extremely comfortable through the entire process. We will continue to refer people to him and use him in the future!

Great experience..

My experience with Martin Kia was great mainly because of my Salesman.. Rick Row did a great job of making me feel comfortable and addressing my needs as a client. He made me feel like family and not just another customer. I purchased both a used car for my daughter and a new car for my wife within 2 months and both experiences were the same. I would definitely recommend Martin Kia to my friends and family because I can trust they will be given top tier service.

Amazing

my car had broken down out of nowhere and I was in desperate need of a new car. With that being said I had no ride to the dealership had previously lost my drivers license. Delonn picked me up from my house took me to the DMV and got me in a brand new 2017 Kia Forte. Delonn helped me In every possible way to make sure I left with a car that day, and I couldn't be happier with my purchase! He was great and anyone I come across looking for a new car I will definitely recommend!

Knowledgeable and Patient

Delonn was very patient with me. I went in not knowing what car I wanted and he took his time to drive different models with me and listen to my wants, and make suggestions. He didn't try to push me into buying and really cared that I was totally happy with my decision. He was very friendly as well! He made the experience very pleasant. I will defiantly go back to buy my daughters car from him as well. Working with Mike was just as pleasant of an experience!

Great Experience

Dan exceeded my expectations. He made buying a car fun and a great experience. He was very knowledgeable and when over every option on the car.

Friendly and professional

Our salesman, Delonn, was friendly and very knowledgeable and able to answer all of our questions. This was our first time leasing a car so I felt very hesitant with this decision.

Great Service

Dan was a great salesmen from the time I walked in the door until I pulled off in my new car. He even help me pick a name out for my car. This is the second Kia Optima that I have brought from Martin Kia and with salemen like Dan I will keep coming back.

Fast and accurate

Called in looking for a specific vehicle, spoke with Dan Carlton. Dan went above and beyond to try to fill my needs, gave me an offer upfront with no fluff or bull. I accepted the offer and ran right in to pick up my new car. Thanks Dan and yes...Martin Delivers :)

The 12th car I've purchased from Rick and Martin!

Beginning with Rick and everyone involved in buying my new car, the GM, sales manager, and with financing, made buying this car an easy process.

Second Purchase

Rick Rowe is the man! He was able to work within our budget and we now have 2 vehicles from Martin KIA. The service department is good as well. Convenient and friendly service with minimal wait times.

Very pleased!

We were very pleased with the service we received when we leased our new KIA Optima. The process went very quickly. Our agent Patrick was very knowledgeable about the features of the car and was very helpful syncing my phone to the car. The paperwork was handled very smoothly and efficiently. Would highly recommend this dealership.

Amazing

Exellent service. Dan is an amazing salesman. Knowledgeable of their products, very patient, with great sence of humor. Made our selection much easier, and was really looking for what we wanted to buy.

Great Job

Dan Carlton did a great job! I called for his best price on a cash purchase and he gave me a great deal over the phone and beat the other two Kia dealers (competitors) best deals hands down. He made a special trip in to take care of my paperwork. Thanks Dan and Martin Kia

Purchase of New Kia Soul

Rick made my husband and I feel welcomed and listened to our requests and concerns in reference to purchasing our new Kia Soul. He was very polite and considerate of our comfort and needs while we were at the showroom. A true asset to Martin Kia of Newark, DE.Respectfully,Bessie George

Took time to listen

Dan impressed me by really taking the time to listen to listen and understand my needs. He was very knowledgable and never once failed to explain all of the specs and features to all of the cars (both pre owned and new) on my list. He was patient during all my dealings on the lot and I never once felt I was being sold. This is my second purchase at Martin and I would recommend a visit.

compassionate salesman

I inquired about a kia online I immediately got a call from Mrs.Olga I made a appointment and I didn't keep it because I wasn't having any luck with the other dealerships she was very persistent so I finally went to martin pre-owned on a Thursday night in desperate need of a new car i met with mr. Ricky waterman we talked for a little he let me take the car over night when I got home I notice that I left my keys at the dealership. I called mr. Ricky he said he would try to get in contact with someone after a hour of trying he called back with no luck i am a single mother of 2 boys he said to me your gonna have to come to my house with my wife and I i wouldn't be able to sleep knowing you didn't get in safely with those boys then he got a phone call from Mrs. Patty who said she would be right over to open the door for me when I got there she was soaking wet from being in her pool coming from jersey to let me in to get my keys she was very nice to me. Make a long story short these people are honest loving people I don't think i would have gotten that anywhere else on top of that I have horrible credit and was in debt with my old car mr. ricky was able to work a deal out that no other dealerships could I road away with a 2013 Kia Sorento I am so grateful to the dealership they have me as a customer forever and whoever else I can talk to if you feel out of luck and other dealerships turn you down martin is the place and Mr. Ricky Waterman WILL get you in a GOOD car..Thanks again, Keturah

Phenomenal

The salesman was just phenomenal. Super friendly and genuinely cared about what I could afford and what I wanted. Was treated like a friend, not a salesperson. Will only do business with this salesperson as he has sold me both of the cars that I have owned so far.

Great Customer Service

I've purchased and leased many vehicles from Martin Kia. The team is a pleasure to work with. This is the second time I've worked with Rick. He does his best to "make it happen". I really don't like car dealerships, but Rick makes it as pain free as possible.

Great customer service!

Leased a Kia from Doug Kane. Great guy. Very helpful - he and his manager- can't remember his name- kept calling the bank- getting me the best deal. They worked hard and they earned my business. Then they turned me over to their finance guy- I think he name is Rick? Chinese guy- so great! So friendly! What a head on his shoulders! He knows his stuff- they all do! If anyone is looking to buy or lease a great car go to Martin Kia- they can sell Hondas as well as any other make and mode that is on a Martin lot- I will never buy or lease from anyone ewe. No hassles- no hours after hours of waiting - in and out. Done deal! My kind of dealership. 10 out of 10- you need a vehicle - go to Martin!

Great experience!

My fiance and i went to Martin Kia on Thursday because we desperately needed a new vehicle. We had already been to a few buy here pay here places and to Sheridan Pre Owned. At the buy here pay heres we only got approved for cars that looked like they would break down in a month, at Sheridan the salesman brushed us off and didn't even want to work with us when he found out what our trafe was and that was all we had to put towards a down payment. So we weren't feeling too hopeful by the time we got to Martin. We were greeted by Dan almost immediately. He asked us what we were looking for and showed us a few cars. He took us for a test drive in a new Soul we liked. Once we did the application we found out we couldn't get approved for a brand new car, but imstead of just shooing us away he walked us over to the preowned lot and showed us some nice cars and said he was going to try his hardest to get us off the lot in a nice reliable car that we loved. It took 6 hours, but by 9pm we were driving off the lot in a 2011 kia optima with the lowest payment and apr than i ever expected! The entire team we worked with was awesome and they didn't speak downt to us at all for not having a large sum for a down payment. Dan worked so hard and didn't try to pressure us into anything or try to fast talk us like normal salesmen try to do. Our whole experience was amazing and I'm recommending them to everyone i know.

Second time with this dealership and it keeps getting better

Rick does his best to please and make your vehicle buying experience as pain free as possible.His excitement does make him talk somewhat loud:)! His excitement and professionalism makes the volume all worthwhile. His honesty and vehicle knowledge was second to none.Take it from someone who was in the business many years ago, Ask for Rick Rowe and you won't regret it. He is by far one of the most talented sales individuals I have come across in many years.

extremely satisfied

I went to 2 other Kia dealers near my house and thought I got as good a deal as I was going 2 get. my daughter told me her friend(Rick Rowe) worked at newark Kia so I went to see him.I told them what I had been offered. they came back with an offer that I was extremely happy with! We shook hands, done deal. no wasted time!

Best car buying experience EVER!

I wanted to send an email to you because this weekend I purchased a vehicle at your Martin Kia dealership in Newark. I have to be honest with you; I HATE car buying. I despise it worse than dental surgery. I am 43 years old and have NEVER had a good car buying experience. It was always a wheelin' dealin' type situation where I felt like I was getting the shaft & all kinds of crazy extra things being pushed on me to purchase. Plus, it was always a battle with extra fees being added when I financed & warranties added that I never was even told about. I have purchased brand new & used - all experiences were the same. That is UNTIL I met Mark Grubb. I knew that I wanted to purchase a Kia because of their amazing warranties. I drove up on the lot with my hubby and Mark greeted us. He was very friendly & NOT pushy at all. He was there if we had any questions, but wasn't overwhelming or "in your face". We decided to test drive a Kia Soul. He was very quick with getting the keys and taking us on our way. My hubby drove and Mark was very informative. Telling us all about the car, the features, the amazing Kia warranties. We talked about gas mileage (cause I wanted to trade in my BMW since it was a premium gas guzzler). He was NEVER pushy and I honestly never felt like I was being "sold". It was really like hanging out with a friend who was knowledgeable about the car. I knew that we wanted to buy the car. Then we went in to do the paperwork. That was always the part that I hated the most. He was super quick, efficient, and very clear with us. I didn't feel like there were any hidden fees, or crazy added items to our deal. He even had the finance part being handled as we did paperwork with him; so in the end - all we had to do was sign on the dotted line. The car we test drove had a pretty pin stripe, but the car I picked didn't. Mark made sure that I got a pin stripe on mine too (which I ended up being able to get in my business colors which made me even more happy). I seriously cannot say enough about how amazing Mark Grubb was & how easy & painless our car buying experience was. Nothing like I have ever experienced in my adult life. I would recommend Martin Kia & Mark Grubb to ANYONE AND EVERYONE I know. I just wanted to make sure to take the time and tell you how wonderful everything was. I haven't stopped finding reasons to drive around my new car & show it off to everyone. Best experience ever!

Very Helpful! :)

Rick Rowe Jr. was absolutely wonderful! He was so patient with me which was great because I hate feeling rushed. He really knew what he was talking about and he listened to what I had to say. I loved the way he went about everything. Next time I am in the market for a new car I will definitely buy one from him again.

Return customer

Rick is considerate, efficient and knowledgeable. He takes the time to make sure his customers are cared for and goes above and beyond to close the deal.

7 new cars in 4.5 years says it all

As a family, we just purchased our 7th new car in 4.5 years from Martin Kia. Everyone is always so friendly and family-like, purchasing a car is easy. They've always worked to get to a price we could afford, including my 22 year old son who is living on a part time income. Within 3 days, my husband bought a 2017 Sportage, my son a 2016 Forte and I got a 2016 Sorento. We all love our new cars. Will definitely head back to Martin Kia when it's time for another upgrade.

Extremely courteous staff

This is our second lease with Martin Kia. In both cases we found the entire staff to be very courteous and helpful. Never a high pressure sales pitch. They will do everything they can to help you find the car you want at a good price. It's obvious that they want satisfied customers. We will be back.

Renewal of lease Cadenza and purchase of new Kia Sorrento

This is our 6th car/truck we have purchased from this dealership. They are very professional and there number one priority is making their customers happy. All of our questions were answered and the service we received was excellent. Thanks to Rick Sr. And Rick Jr. For all your help.

Great sales experience...

overall Martin dealership was a positive experience. Rick "Junior" was professional and helpful as our sales consultant. We were disappointed in financing person...he only offered/explained highest protection pkgs and language barrier was very difficult (though he was pleasant).

"know their cars"

staff helpful and professional for the most part ( except for one man...not sure if the manager or not but a bit rude/high pressure who intervened at one point for laying out the numbers), even when I was famished running around all day car shopping! a young saleslady provided me with a snack while I waited for Rick Rowe Jr. Rick took the time and didn't pressure, really knew the features on every car well and patient to explain as well. He wasn't pushy...offered his telephone number to contact if any questions arise both before and after the sale. Rick doesn't seem to be afraid to work hard and earn his sales. His kind demeanor is an asset especially in this business.

Excellent Service and Bright Atmosphere

All staff helpful and friendly; a very pleasant experience. Relaxed atmosphere with low pressure to buy and helpful advice. I felt very warm and welcomed.

Debra

Dan was an exceptional salesman. He worked so hard and diligently to get me into a new car. He was open and honest about the whole deal knowing my situation. All the employees that were there were professional and very encouraging. I couldn't have went to a better place to purchase a vehicle. There are not many places where you can say that they are a family and work together well. I would recommend them anyone. I am blessed with a Kia Forte 2016 and have the biggest smile on my face. THANK YOU DAN FOR ALL YOUR HARD WORK ALONG WITH OTHERS! Rick Rowe Sr, Nick Business/Finance Director, Glenn Stitely and Stephanie all professional individuals along with being caring.

Great Experience

Mark Grubb, Rick Rowe Jr., and Rick Sr. were all extremely helpful at the Kia dealership. I left the dealership happy with my purchase and the service that I received. The staff was very friendly and knowledgeable. I explained what I wanted and what I was looking for, and they made it happen. I'm very pleased and have recommended them to a few co-workers already.

Amazing Experience

Rick Rowe Jr. was helpful, patient and worked really hard to make the deal. It was the first car I have purchased by myself and I had done my homework. Truecar dealerships had given me prices and Rick was able to match it. I left the dealership feeling confident with my decision. My bonus daughter had recently bought her car from Rick and he came highly recommended. I will be letting others know about Martin Kia.

A Great Salesman and wonderful person!!!

My husband and I were new in town and needed 2 vehicles about 2 years ago. We were so lucky to have Rick as our salesman. We had purchase vehicles in the past, but this was by far one of the best experiences. We knew that after experiencing the great customer service with Martin Kia and Rick, we would be back to purchase again. So, just 3 weeks ago I did just that!!! Ricks' Customer Service and personal knowledge of what I like made me very happy!! This is my second Kia and I'm a very happy Customer!!! Thanks Rick!!

Friendly, knowledgeable, helpful and respectful of my time!

My experience at Martin Kia was fantastic. It was my first time buying a new car and it was all very fast because my old car completely broke down. Everyone at Kia was especially helpful and had me leaving with a brand new Kia Forte that same day. My dealer, Dan Carlton was so incredibly nice and made the experience that much more pleasant. There were no games just professionals trying to get me the best deal and leaving with a car I loved.

Not honest - use caution

While they sell many cars and have a small amount of reviews in comparison. Most I would think are friends or bribed with free oil changes/gas cards. My experience has been far less than desirable. There seems to be communication issues due to having to many people in the discussion when trying to buy a new car. I have bought 2 cars from them before and had a really good experience. This last one was a worst ever from any deal on a purchase! It took 3 days to make the sale due to misrepresentation and correcting things they put into the deal from both the sales manager finance guy. Look out on the Bumper to Bumper warranty, the Finance guy like to stick this in there as a favor. "I will throw this in for free for the hassle". Even after clarifying I wanted nothing extra more than once. Brad the initial sales guy was awesome and Glenn was a good guy trying to correct the mess afterwards. At the end I got scolded by Rick (Frederico) for calling them out on the lies. He also antagonized me said go ahead and mention it on Social media. So hear it is. He was a real jerky guy.

Easy to work with

I tried TrueCar.com, but Martin Kia was the closest and most convenient dealership so I decided to try there as well. Rick was very pleasant to me and my wife, was great to work with, and did not try to force me into a quick decision. After negotiating with several dealerships via TrueCar, I went back to Rick and he was able to provide me the deal I wanted and put my wife in a new Sedona, which she is absolutely loving. After dealing with several dealerships, he proved to be the best in communications, service, and getting me what I needed for the price I could afford. Thank you Rick!

Pleasantly Surprised

I was under the strong assumption that I was going to have to look out of state to get a good deal on the purchase of my new vehicle. This was going to be my retirement car that I had saved a long time for and I was determined to get the best deal that I could make no matter how long it took and no matter how far I had to go for the best deal. Because this was the closest Kia dealership to me I went there first to test drive the car I had in mind. We didn't make a deal that day, but the salesperson I talked to said that they would beat any price that I could negotiate anywhere else. Long story short, I talked to dealerships in 4 states over the next month. When I had gotten what I believed was the best deal I remembered those words from Martin Kia and contacted them again. Honestly, I didn't think that they would beat that price but to my surprise they did! The salesman, Rick Rowe, Jr. that I dealt with was amazingly easy to talk to and deal with. Not your stereo-typical car salesman. And I mean that in a good way. I would advise anybody who is in the market for a new Kia to ask for Rick by name when you visit this dealership in Newark, DE. I should say that there was one moment when I thought this was going to turn from a dream come true into a nightmare. After getting home from purchasing the car I found a mistake on my purchase order. I had been overcharged and I thought "I should have known it was too good to be true." But after contacting Rick, it turned out to be an honest mistake. I even got a call from the sales manager instructing me to stop by the next day where they not only fixed the mistake, but filled my gas tank for the trouble. I'm now a very happy and satisfied customer. I got the car I wanted, for the best price and only had to drive 20 minutes from my home to make the deal.

Knowledgeable and Caring

My wife and I were treated fantastically by the entire team at Martin Kia. Dan Carlton was a pleasure to deal with; his attention to detail and follow up is/was above and beyond anyting you might expect. We highly recommend Martin Kia and especially, Dan Carlton for your next car purchase.

Friendly and experienced

Douglas Kane went the extra mile to make sure that I was happy, and I love my new car. I look forward to my next car experience in a few years with Mr. Kane again. Great job.

Easy Peasy

I went to Martin Kia because I was pretty sure I wanted a Kia Soul. I was greeted by Dan Carlton immediately. Dan was very friendly, helpful, and knowledgeable. He showed me around, told me about the model, and was enthusiastic. The whole experience was very low pressure. The financing portion was easy and uncomplicated. I would recommend Kia Martin to friends and family.

Great experience at Martin Kia

We recently leased an Optima Hybrid from Martin Kia, and our experience with Dan Carlton couldn't have been better. He took the time to listen to our needs, answered our questions about the different models/trim packages and explained our financing options so we could make a good decision - all with a high degree of patience, professionalism and personality! Thanks so much!!

honest - straightforward - friendly

My experience with Rick Rowe at Martin was outstanding. He was great to talk with via email and phone before we arrived and even better in person. My wife and I were very very impressed with all parts of the process from Martin and fully recommend this dealership to others.

Very friendly and helpful

Went in to buy a new car and met rick. He was very nice and helpful. Everything went very smooth and fast. I was in and out in a couple of hours.Thanks Rick for all your help.

Awesome first time buyer experience!

Buying your first car & it being you're biggest purchase so far is so scary. The employees at Martin Kia were so helpful and did not make me feel intimidated by any means. Rick approached me and explained the different makes and models with such ease and detail that I had no issue figuring out the right car for me! Being a bit hesitant making such a big purchase, the manager Glenn really made me feel sure about my decision! Finances went over smoothly (after thorough explanation) and I was set! No issues! Just recieved my tags and all weather mats! I couldn't be happier. Thanks so much for such an awesome experience, now I know who I am referring all of my friends to!

Awesome customer service!!

Went in just to look around and Dan Carlton came out and as they say "the rest is history". His honesty and knowledge was beyond words. Buying a vehicle sometimes can be scary, but we were laughing through the whole process. I feel as though I didn't just buy a KIA, but have also made a great friend!!

Very Friendly and Knowledgeable

Rick was very friendly and not rushing us into buying something we weren't ready to purchase. He was very helpful in showing us how to work everything in the vehicle. I would recommend anyone to go to Martin Kia and see Rick as their salesman.

Very friendly, trustworthy, and knowledgeable!

Dan Carlton comes highly recommended! He was very thorough, knowledgeable, friendly, and available. He did not place pressure on us to act. Even after we bought the car, he was available to "tutor" me with all of the bells and whistles. The general manager was also fair, honest, and accommodating. It was an enjoyable experience and I love my new car! If you are looking for a great car and a pleasant experience, look no further than Martin Kia and Mazda. And ask for Dan the Man, you won't be disappointed. Well enough... I need to go enjoy my new ride!

Rick Rowe very classy

Rick was very thorough with the sales process, felt very comfortable with him. as you know buying a car can be stressful, and he took the stress out of it.thank you

Fantastic! Friendly! Fun!

I was very skeptical at leasing a car even after my wife leased one two weeks earlier. Dan really put me at ease and really worked to fit my needs. The process was quick, easy, and even fun. I really believe Dan is knowledgeable and looks for the best interest of customer. I feel confident in the purchase, confident in Martin, and most importantly confident in Dan's genuine interest in the needs of his customer. I could not have asked for a better experience. Thank you!

Amazing A++

I teach world class customer service for a living. So, I'm constantly measuring customer service to my high standards. I can't help critiquing businesses on this topic, and I often leave businesses feeling disappointed and quite frankly with the firm decision of never going back. About a year and 10 months ago, I bought my first new car from Carlton. His service, cheerfulness and ability to satisfy my wants and needs, made me go back to him when I recently thought about getting bigger vehicle. Some of the qualities that I expect to see in a sales representative are: great knowledge about the product and/or service, eye contact, positive but firm tone of voice, confidence, I measure the amount of relevance of the topics being discussed, positive overall body language, etc. I have to say that Carlton and everyone in the Martin Kia dealer met all my expectations.I felt like I was talking to someone with the interest of meeting my needs versus someone pushing me to buy the most expensive vehicle so they can receive a higher commission. Our conversations were all about what I wanted, including keeping my payments under a certain amount.In the past I've never bought a vehicle on my first visit to a dealership but this past Friday (4/17/2015) I felt comfortable enough to leave the dealer with a new vehicle that fulfilled all my wants and all my needs. I am surely not a Martin customer, I am a Carlton customer!

SALES PEOPLE AND NEW CARS

rick a1 sales man so if you need a new car give rick a call he will do best to get you in the car of your dreams. CATHIE. ..

Incredible service and professionalism

Professionalism and knowledgeable to my needs. I went in just to look and with the help from Rick I found the dream car I was looking for. My second car from this dealership and it won't be my last. There were never any problems just solutions.

great experience

The sales man, Rick, was super nice & helped me pick the best car for me! I highly recommend him! It was a fun, easy experience buying my first NEW car & I love it.

Fantastic new sales experience, professional staff,!!!!!!!!!

What a great buying experience. I had already looked at the Kia Sorento online , however, the knowledge, professionalism, attention to detail, and time that Rick took to answer each and every one one of my questions, was nothing short of outstanding! I have an automotive background and found Rick to be spot on with the vehicle specifications and technical definitions of all specific questions pertaining to the overall functions of this fantastic SUV. They may have just earned a customer for life, hey..my wife needs a car next, and we will certainly be back again!Thank you for the personnel and professional service!Mr. Austin

Third Time is a Charm!

This is the third KIA we've purchased at this dealership and they never disappoint. They are courteous and listen to the customer's needs without being pushy. Our salesperson, Rick, was outstanding! He was familiar with the car, inside and out, and was patient in answering our questions or concerns. Way to go Martin Kia! Thanks!

I was so nervous but...

I was very nervous venturing out to a car dealership alone to lease a new vehicle. I thought I was going to be pressured into something I wouldn't like or afford. The Kia Martin family made my car buying experience a one to remember! I met with Rick, and we clicked right away. we shared stories about a children and car experiences (as I had a car; I didn't want to trade or let go of). After sharing our stories I knew I could trust him, and the whole kia staff. I ended up leasing a 2015 kia sportage at a great deal! The Sales Team was very flexible when negotiating a monthly payment and down payment. I would recommend this dealership to all my family and friends.

People you can trust.

We purchased our first Kia Soul from Martin Kia in 2012 from Federico (Rick) Rowe and my wife has been in love with the car ever since. She tells everyone that "if I won the lottery I would still have a Kia Soul". I believe that speaks volumes for the vehicle. We have dealt with Rick on both purchases and could not be happier. He has been open and honest and could not have been more helpful or involved in making our experience more pleasant. He and the dealership's entire staff and service department are the reason we continue to go back and purchase our vehicles. We share our experience with our friends and recommend the dealership to all.

I love my new Kia!

I had a Great experience, Dan Carlton was very straightforward, friendly, and knowledgeable. I'd highly recommend Dan, and Martin dealership to friends and family.

Happy camper

Went into the dealership not knowing what I wanted or what to expect. I went with my parents who thought leasing would be my best option but we had heard some negative things. Meeting with Dan he went over everything and made us feel better about the decision. My mom had the Forte Koup in mind for me and after seeing it, driving it, and having Dan explain everything about it I was in love. Dan was an excellent salesman who I would recommend to anyone, he made the experience better than I expected and I left with a huge grin on my face and continue to have as I race around in my new car.

Friendly Service

Dan Carlton made the leasing process easy and enjoyable. After searching at two previous dealerships before making the decision to check out Martin Kia it was safe to say I was tired and unsure of the vehicle I wanted. I knew I wanted to look into the Kia Sportage but had no knowledge of Kia's whatsoever. Dan went through all the features on the model I picked out keeping my price range in mind. I have to say, leasing with Martin Kia, Dan in particular streamlined the process and made it a stress free experience. He even stayed 3 hours after he was able to leave for the day to finish out the deal. Thanks to Dan I drove off with a 2015 white Kia Sportage that night with a smile on my face. I would definitely recommend this dealership to anyone looking for a new vehicle. Thanks again, Dan!

Stellar Service

I came in with a used car and left with a 2015 Soul! Dan Carlton and Dave Wilson rocked! No stress. I knew what I wanted, what I could handle financially and they worked with me to make it happen. I am thrilled and will be back in the future. I highly recommend. Donna L.

Just ask for Dan!

Martin Honda, Mazda, Kia and Pre-owned is a MUST stop if you are looking for vehicle!! If I could give a rating of 10 stars I would!Let me begin by stating when I first started my journey, I had a preapproval from another dealership and went there to check it out. From the minute I walked in I felt like I was attacked by a pack of wolves. No one would listen to what I wanted, everyone just wanted to push me into the latest most expensive vehicle. Ten days later I walked in to Martin Kia, where I was greeted by Dan Carlton! He had the friendliest smile and right away made small talk with me. That's right he didn't try to sale me a car soon as I got through the door. He treated me like a human! He helped me fins something that fit my family's needs and my budget!!! Dan is a family man and knew the importance of safety ratings and help me understand that too!! Needless to say, I was finally rid of my 2007 negative equity car and into a brand new 2015 Kia Forte!! I am very pleased with my experience at Martin Kia and I would highly recommend stopping by! Just ask for Dan! Tell him Bonita sent you... You'll be fine :)

Best Experience!!!

Seriously the best experience I've ever had at a dealership. I came in with the hopes of getting a few questions answered and left with an amazing car. Dan answered every question with confidence and most importantly was not pushy or invasive. Dan is an AWESOME guy!! Although I only spent a few minutes with Kris he definitely presented a welcoming vibe.

Excellent Experience

Dan was excellent. Dan gave information I never received from others. Very friendly and straight forward. Top of everything, Made car shopping a real joy.

Awesome Experience at Martin Kia

Dan Carlton was very knowledgable and helpful during the whole process. He gave us many options and did everything he could to find the car that met what we wanted. We are very happy with our purchase and would definitely recommend him to anyone looking to buy a Kia!!!

AWESOME!!!!

I am 22 years old and was in desperate need of a new car. I went in on a friday around 6pm to do a test drive and possible leasing or financing of a car. They spent three hours that night doing everything possible to get me a good deal and whatever they could to get the lowest price they possibly could. They then suggested a co-signer and it helped a little bit. But not as much as they wanted for me. Plus at this point it was 9pm and nobody was at the banks to process anything in person. So when they opened the following day at 9am. I get a phone call saying they got an approval for me. So I go in find out the price and all that jazz. And to my surprise he got the price lower than what the offers were the day before and I got it with no co-signer needed!!!! I was speechless that they did all this work for and got me an approval with no-cosigner needed, and I got a brand new 2014 Kia Soul. So needless to say, the next car that I get will definitely be from Martin Kia! Awesome customer service!!!!

Great new forte

I used the Kia website to request a quote on a Forte. Then I came in to Martin Kia the following day and met with Dan Carlton. We looked at the Rio and Forte and discussed several options and I bought the Forte. Dan was very pleasant and willing to work with the budgetary constraints I had to find me what I believe is one of the best new vehicles for the price.

Martin Mazda for a Kia

I went in to Martin Kia with an appointment. After waiting and watching people in an office, no one came to us. Finally we went over and asked for the person with whom we had an appointment. He came over but wasn't available. Glenn from Mazda came over. He was professional, polite, respectful, and great to work with. It was a pleasurable experience and we will return to him in the future.

SEEK DAN CARLTON WHEN YOU GO PURCHASE A VEHICLE,

ON JULY 18,2014 I WENT TO MARTIN KIA TO PURCHASE A VEHICLE..I ALREADY HAD THE KIA OPTIMA IN MY MIND..DAN WORKED WITH ME; HE WAS PROFESSIONAL, KNOWLEDGEABLE,,AND WE EVEN HAD A LOT OF LAUGHS IN BETWEEN OUR BUSINESS TRANSACTIONS.. EVERYTHING WENT THRU FOR ME AND I WAS ABLE TO PURCHASE A 2015 KIA OPTIMA.. I LOVE THE CAR AND IM STILL TRYING TO GET USED TO IT. THANKS DAN FOR ALL OF YOUR HELP..GOOD LUCK TO YOU IN YOUR FUTURE SALES..YOU THE MAN!

Big Fan of Martin

This was the 3rd time I've purchased a vehicle from the Martin family, and it's always been a pleasant experience. The salesman on my 2015 Kia Optima was Glenn Stitely, and he was wonderful to work with. I had done my research and I got a great price for an awesome car. Would definitely recommend Glenn and Martin Kia & Mazda to anyone looking to buy a new vehicle!

Martin Kia DOES deliver

In early June I set down the long, hellish road of finding & purchasing a new car. I had two vehicles narrowed down; the Ford Fusion & the Kia Optima. The first stop was Ford. Without going into detail, they quickly lost my interest. On my way back, I decided "hey, Sean, let's check out that Kia place around the corner." I pulled in & was greeted by Dan Carlton, who, although being a St. Louis Blues fan, was one of the greatest people I've had the pleasure of meeting. His laid back demeanor & comedy gold made it an extremely comfortable setting. After making my decision, I knew Dan was the sales guy I wanted to purchase my first new vehicle with. Dan was helpful throughout the entire experience & by the end I saw him as a friend rather than a guy who was just trying to sell me a piece of metal. If you're interested in a Kia & live in the Northern Delaware/Philadelphia area, go see Dan Carlton at Martin Kia, you won't regret it.

DAN IS THE MAN!

I went to the Martin Kia and Mazda to look at KIAS and MAZDAS. My sales consultant was DAN CARLTON. Dan is the man! Everyone here is friendly, but Dan was helping me and my family today. He was not pushy and trying to to push me into the most expensive thing on the lot, his method is almost scientific which I could appreciate. He allowed me to look around the lot at the cars and let me decide what I wanted to buy or not buy. He even suggested less expensive alternatives. We started at the bottom with a car that I wasn't particularly in love with, but Dan wanted me to try it out, so I (emphasis on the word, "I") could truly rule it out, which I did. I finally settled on a car that I wanted and he even allowed me to consider the modifications that I wanted to make to the vehicle to make the vehicle mine. This was important to me, since I'd been looking at cars for awhile and was not planning to lease but to buy, I wanted to be able to love the car for many many years to come (my previous car a VW Jetta, may her soul rest in peace was with me for more than 10 years and 245,000 miles...so I wanted that type of peace of mind when purchasing my next car). We test drove two cars. Dan was very candid about both cars, asking me what was it I liked or disliked about them to be able to adequately present me with options that would best fit my preferences. I walked out of Martin's with a new car (2015 model), isn't that something?! Dan is the man!

Kia customer for life

I would like to sincerely thank Martin Kia of Newark Delaware, and especially Mrs. Stephanie Pelzer. They have gone above and beyond my expectations of a car dealer. I will never buy a car anywhere else. I will recommend them to all my friends and family in the future. Thank you so much !!!, Leanne Brown

Buying my first car at KIA was a great experience. Rick...

Buying my first car at KIA was a great experience. Rick was very friendly and extremely knowledgeable and patiently answered all of my questions. I love my car and will recommend KIA and Rick to all of my friends!

After buying my first car from Ferderico I will come back...

After buying my first car from Ferderico I will come back to this dealership and him for every future purchase. I didn't think it was possible for a 19 year old college kid to buy a car on her own but he got me a great price and was very patient in helping me understand the loan. It was a great experience overall and I highly recommend Main Kia and Federico Rowe!!

I have given this dealership a rating of 5 in each...

I have given this dealership a rating of 5 in each category because they did an amazing job while I was there. Rick was a great salesman. He knew every answer to every question that I asked him. He was very approachable and friendly. I felt comfortable test driving the cars with him because he could tell me what kind of little details each car had. I was not exactly sure what I was looking for but as soon as Rick showed me the first car, a Kia Sorento, I immediately knew that car was going to be mine. He took the time to show me every dial, button, and feature that this car had to offer. He compared it to some of the other choices I had in mind and told me the major differences between the cars. Every staff member that I encountered there was friendly and more then willing to help with whatever I needed. I will definitely be going back when I need to by another car and have already recommended friends and family to go there. They accommdated my budget and made sure that I was leaving with the best car possible for me. Overall, Rick and his fellow employees were awesome!

The car buying experience we received was excellent. Our...

The car buying experience we received was excellent. Our salesperson worked with us to make that we got the vehicles that we wanted and made this the best service we ever had with an vehicle purchase.

Darren was our sales representative. He was well versed...

Darren was our sales representative. He was well versed on the vehicle we were interested in. He did an excellent job of working out the details on price and when we picked up the vehicle he was very thorough in explaining all the features on our new vehicle. I would rate him as a 10 in every area that we interacted with him. We hope to see him in three years when we trade in our vehicle.

This was a great car buying experience. I had not...

This was a great car buying experience. I had not purchased a vehicle in eight years and was very nervous about buying again. My sales man was very friendly, knowledgeable, and patient.He worked really hard to get me a great deal. I was really impressed with how attentive to the customers that the staff was. Will definitely send others his way.

I had a wonderful experience at this dealership and I...

I had a wonderful experience at this dealership and I would recommend them to anyone who is looking for a vechicle. They make you feel like family and are through with getting you a rate and and car payment that fits your budget. I am lifetime Kia buyer for the service, the car, and the respect that you receive from this dealership. I am real customer who truly had a wonderful experience and recommend anyone to go down and ask for Mike or Stacey and you too will walk walkout with a new car and truly satisfied.

I was a first time buyer and after going to other kia...

I was a first time buyer and after going to other kia dealers this was the one with the best customer service and comparable prices!! I had a wonderful experience and I drove away with the car of my dreams.