Great cars
I went in and had no hope in getting a car banks were denying me left and right. I end up getting approved because the owner looked out and got me into am 08 Pontiac and I was shocked I even got an 08 anything I thought it would be a 2002 or something.
Very Bad Customer Service and Communication
I spoke to Gary on the phone and discussed with him the vehicles I was interested in and wanted to purchase cash buy that was on there website: Based on how he was unaware of any of the vehicles on there website should have been an indication of what I would be dealing with. On 10/05/2016 around 1:35pm I arrived at the lot, because of the amount of cars there was no room to park. Had to park on gas station lot. The guys in the office were nice and so was Gary. But unfortunately, the service was poor. the vehicles we discussed were not available, he kept trying to cross talk me into vehicles I wasn't interested in. He even tried to sale me a Mercedes, that doesn't start without a jump, He was told it needed a battery or something. Why as a customer would I want to buy into a problem? SMH! it's obvious they aren't providing any maintenance or repairs to incoming vehicles. Well, lets just say after such an experience I definitely won't be returning or recommending anyone to visit.
Bad customer service
It has been a few months since I visited this location but I saw the negative reviews and I figured I would chime in. Went to look at a 2003 M5. Called ahead a few hours and said I wanted to test drive the vehicle, they said ok. When I got there the car was not ready, nor were they willing to let me test drive the vehicle. I'm a cash buyer with over $100K cash in the bank ready for the right car. Customer service is everything and these folks suck at it!
Nice people
We didn't end up buying a car there but they were nice. Informed me that the would try to fix anything on the car to get my business. They were busy the day I went in. Car was dead, they handed me the jump pack and I had to jump it myself. But they were attentive. 3 stars overall
Great deals nice car
Got nice Audi with great deal. Thanks for all the services. They been very helpful and very great sales process.
GT from Ohio
they pretty much lied or hid imformation about the truck I bought. Only got one key. One remote.
Not good
Had driven a far distance only to find out the car I was looking at had many issues. Not recommended.
Bad service
I called before driving an hour to look at a car that the guy was still available. When I got there they said the car had been sold a couple days before I went. The guy that helped me didn't even know the car I went to look at even came with an AWD option.
Very nice and help people
I bought a jag from luxury autosales and I have had nothing but excellent experience with this guys.The owner and his guys are fantastic people.They will work with you before and after you purchase your car.Great customer service.
waste of time,
I tried to deal with these guys, they would say I will call you back in fifteen minutes they never call, just one excuse after another. They promised to send me a car fax for the past three days, never got it. I called them again today and they said we sold the vehicle today. This place is a joke. very unprofessional, a big waste of my time, they weren't able to figure out how to send me an email.
Not sure they want to sell Cars
Terrible experience. Price of car changed 3x depending on who you talked to and when. Asked for additional information several times and never once even got a return call. The office/sales area was dirty and unprofessional. Their lot is jammed with cars, which I guess makes sense since I doubt they are selling any.
a complete waste of time
I don't know if these guys want to sell cars or not. I e-mailed them repeatedly and tried calling but they wouldn't pick up. I finally went down to their dealership and found a car I wanted but the price was too high. When I tried negotiating, they wouldn't budge from the price. It wouldn't have been such a big deal, but the Honda civic I wanted was listed $3000 above it's book value. Which is way too overpriced for that type of car.
Great salepersons, great owner
My experience was very nice and my salesman Carl was very nice and low pressure. He helped me sort through all the options that they had in my price range. He was very knowledgeable friendly and down to earth. The owner Wael was also very nice and after negotiations I am sure that I got a great deal. He also recommended him mechanic Antonio, who does good cheap and honest car repairs. I recently got an oil change and inspection with him before a long trip and was satisfied with the work and what he charged. 5 stars would buy from them again.
USED CAR SHOPING
GREAT BUY ON A GREAT CAR> DROVE 95 MILKES FOR THIS CAR. ALTHOUGH THE PALCE WAS BUSY THE BUYING PROCESS WAS FAST. ALSO GOT ME A GOOD DEAL ON NEW TIRES FOR MY CAR
Wonderful customer service!!
I went there frustrated with car shopping. Went in late Thursday evening and looked at two cars and ended up starting the purchasing process for a car. Drove home and noticed a few issues. Called them first thing in the morning and he took the car back and set us up with a great Hyundai! We drove it the night before but it did not have a radio. When we arrived back at the lot on Friday he had purchased a brand new nice radio/CD player (not your cheap walmart version). Had the car ready for us! Not very many dealerships take the time like they do! Recommend it if you want great customer service and all questions answered!!
Great cars awesome deal
Very happy with my civic runs great and they help me finance even with my bad credit.
Don't Waste Your Time
When I went to look at the vehicle they were not even open on time. Another patron told me she was there because they cut her license up the day before. The lot was packed so tight I had to park at the gas station next door, and I have no idea how I would have test drove a vehicle. To top it all off, the vehicle I went to see, which I had called about a few days earlier, was not running and needed a whole new transmission. This was never disclosed to me when I called and most of the vehicles on the lot had noticeable damage, flat tires, or were just dirty. Don't waste your time with this dealer.
Deceiving name
When I called and spoke to someone about the car the first thing I'm told is they weren't sure if the car was still available. Then when they finally return from checking if it is still available, I'm told it has three flat tires. I said nevermind and hung up.
Mileage: 130043
Color: Black
Transmission: Automatic
Body Style: Sedan
City: Columbus, OH
Engine Type: 4.0L 435.0hp
Mileage: 106302
Color: Black
Transmission: Automatic
Body Style: Hatchback
City: Columbus, OH
Engine Type: 130 hp 1.5L I4
Mileage: 53119
Color: Silver
Transmission: Manual
Body Style: Coupe
City: Columbus, OH
Engine Type: 205 hp 2L H4