Elmhurst Toyota Scion

Great used car buying experience!

I can't say how happy we are with our recent purchase of a used Prius from Elmhurst Toyota--or how pleased we were with the kindness and professionalism of the two staff members with whom we interacted. Tim Dion sensed immediately (through email, no less) the sort of thing we were looking for, and made a suggestion the same day we contacted him. Tom Hong handled the test drive and actual sale (of the same car Mr. Dion recommended) with the sort of consideration, ease, and clarity that comes as a surprise in an age of lowest-common-denominator marketing. Everything was up-front and open (no dithering or mickey-mouse), and we paid a fair price for a vehicle we love driving. These gentlemen are confidence-instilling because of their integrity and competence, and I have no hesitation in recommending them to you. If our experience is any indication, you won't find anyone else like them in the Chicago area, and you won't be sorry you dealt with them.

Quick and helpful customer service!

Elmhurst Toyota Scion was very prompt and helpful. Thank You.

Trustworthy Service

Elmhurst Toyota Service continues to operate at a high level of customer service. I appreciate trusting this dealer with my vehicle. This dealership, by far, exceeds service at any dealer I've experienced in the past.

Great experience between service and sales

When my old Toyota was in for repairs, and the estimate was much higher than anticipated, the service team was quick to put me in touch with a sales person who was able to get me a great offer on a new car using my old one as a trade in.

Great Dealer Experience and Auto Purchase

This dealer has a very friendly and professional staff, a great and unique showroom, a very large vehicle selection, and Maggie, my Sales Advisor, really went the extra mile in making sure all of my needs were met.

Great Sales Experience

Our Sales person Steven Salidas was very polite and professional, he definitely has a great knowledge and understanding of Toyotas vehicles and how to treat a customer.

Perfection

The time frame,plus the way the techs explain any issues on the vehicle. They really make you feel comfortable.You can feel confident when you leave your vehicle there,after all that's your baby.

Excellent Service

During a recent visit to Elmhurst Toyota for an oil change and Highland recall repair, I found all staff to be kind, informative, and attentive. Repairs were made promptly. I was in and out in under an hour.

ABSOLUTELY THE BEST SERVICE ALWAYS!

Always OUTSTANDING SERVICE! !! THE BEST SERVICE EVERY TIME I GO. I HAVE GONE TO OTHER LOCATIONS FOR SERVICE BOT ELMHURST IS HANDS DOWN THE BEST!

2 year warranty service

The mechanic who checked in my car polite,helpful, followed warranty services and followed through on work done. Time to repair vehicle reasonable.

Always on top of the Game!

The People are always great to work with. Always professional and yet down to earth. Elmhurst Toyota has a outstanding Team.

Great Service

The sales person Camerino Was very friendly and I felt the whole transaction was hassle free and quick. I appreciated the service and the atmosphere was nice.

Brake service very happy with our truck

The salesperson was very nice he worked with us in finding just the right vehicle that worked with us according to our budget. He presented us different choices and allowed us to make our own decision without the pushy feeling that you get from other dealers.

GREAT SERVICE

i purchase my car in lombard and the service is very bad, they made a spot free and the wiper was damaged and its very dirty inside, there is an instance performing a job without consulting me first ....not unlike here , its big different.

oil change

I like the fact that No appointment is needed for oil change. Wish it didn't take an hour or longer though.

Good place for service and purchase a vehicle

Service teck explained thoroughly what needed to be done.Excellent staff friendly people . Definitely will purchase next vehicle over here.

GREAT SERVICE AND TERRIFIC SERVICE

QUICK,FREINDLY AND PROFESSIONAL SERVICE THEY REALLY HAVE A TERRIFIC SERVICE CENTER AND KNOWLEDGEABLE PERSONAL,WITH VERY CLEAN AND NEAT FACILITIES A PLEASURE TO HAVE MY VEHICLE SERVICED HERE

Simply... Amazing... Fast... Great deal!

Our sales person, Alex, is the best sales person I have ever worked with. Smooth and fair transaction. We will definitely come back!

Standard Maintenance

Dave was very helpful and answered all our questions. Dave contacted us and advised us of the costs and services necessary before proceeding. Once the work was completed, which was very quickly, we were notified.

Excellent service

Customer's service was great. I left my car insurance at the dealership, but did not recognize that I didn't have it until Monday morning when I was leaving for MN. I called and the salesman who sold me the car forgot his name)brought several copies of my insurance to my house.

Great dealership!

We enjoyed the friendliness of everyone we met, from sales to financing to maintenance. A pleasant experience! Recommend this dealership.

Exceptional Service!

The staff was very courteous and informative, I love the comfort and convenience of waiting area. The service is exceptional!

Great service -

Anthony was very helpful from the moment I pulled in - patient and knowledgeable, answered all of my questions in ways I could easily understand without ever making me feel like they were silly wuestions

oil change

My experience was delightful. I brought my 2016 Toyota Tundra in for an oil change and Dave made me feel so welcomed. He answered all my questions I had efficiently and he was very knowledgeable which made me feel comfortable. If I wasn't passing through the the area and had to make a commute to get there i would for every service I needed and it's all thanks to Dave!!!!

Honest and fair negotiations, caring staff

Seemed to be very honest and fair negotiation for my car. The salesman kept in touch with me (as I had to wait for the car to be delivered) as to the status of my order and how things were progressing - that's so important when you have made a big purchase and then have to wait for weeks! The final delivery process went smoothly - again, not something I had always experienced at other dealerships. Another thing I liked was that the salesman valued my trade and said I was turning in a nice car - many dealerships I have dealt with try to "put down" the trade-in car to devalue it. And everyone seemed to be genuinely happy for me as I drove out with the new car. All made for a very nice experience!

Fast service

The service was good. Attentive and friendly. Very clean and bright. All cars in good conditions. Will be back and reffer more people

Service

I was treated in a respectful manner and my question was thoroughly answered. Elmhurst Toyota is a dealership that I will always purchase my cars from.

Easy to buy my new vehicle!

Sam Dechistopher was great. Took time to listen to my needs, and was very easy to work with. I am very happy with my purchase, the price and the attention I recieved.

Great servise

Very profetional , at desk servise. Very confort in waiting room , sales department very profetional , congratulation to toyota . My best experience.

Great customer service everytime

I love seeing my service guy, Anthony there when I come in and recognizes me right away with a great greet everytime. Always very informative and detailed information given to me. Takes care of things hassle free.

Treated me with respect and honesty.

Treated me with respect and projected a sense of honesty. Employees were friendly and knowledgeable about previous work and maintenance on my car.

Great salesman

John our salesman was genuine and honest. We would buy another car from him. The Show room was nice and inviting

recalls and spark plugs

They forget to check my spark plugs and did not charge me for the recall notices that were fixed while I was at home.

Wonderful Car Buying Experience

Ease of dealing with the sales people. Their attention to detail & concern that you are happy with the experience

Good Service

The work on my care was completed to my satisfaction and it was completed within the precise time frame promised.

clean

our sales person was great and explained and took his time and we did not feel rushed. any question we had he was answering with a good attitude and did not make us feel uncomfortable at all what so ever

Great service

I liked that my concerns were addressed promptly. I came in for my 6 month service and when I asked a question about my automatic starter, the gentlemen in the service department were able to set up a time to check it on the same day.

Great service

Maggie did an excellent job. She helped me out great. Provided great customer service. She helped me out great. I ended up buying two cars.

Great service, clean facilities

Answered my questions and took me through the process as quickly as possible . Transitioned me from my current vehicle to my new vehicle without issue and helped me along the way.

I'm glad I came here

Super friendly and helpful. Andy and Todd took care of me :) I really recommend coming here. They helped me out a bunch. I'm a first time buyer and I was extremely happy with how much they worked with me.

Always great service nice waiting area.

Quick friendly service as always. Service department greets you quickly and with a friendly smile. They access you needs, go over things with before and after.

Great Service

Sales rep was friendly and not pushy. He gave my wife and I the space needed to discuss our options.

Great service

Service people and the waiting area. Third car sold and/or serviced over 450,000 miles cared for by them (one new and one at 297,000 miles).

Great service and deal

Our experience went real well. We contacted though the Internet and received a quick response from Tamika and she continued to keep in contact until we were able to make it in. Tamika even stayed late to help us with our new Camry purchase which we are very pleased with and received a great deal and great service. My wife and I would definitely recommend Elmhurst Toyota and go through Tamika for a great experience.

Grerat exoerience

Alex was a great sales person. Very good product knowledge.No high pressure, took a lot of time to explain features and answer questions.

Excellent service, excellent staff

Geoff was extremely helpful, explained exactly what the issue was with my tire, and resolved the issue thoroughly. He was patient, attentive, and kind. I strongly recommend service at Elmhurst Toyota.

Reliable and Trustworthy service

Brian took care of me so well and told me everything my car needed to get done. He wasn't pushy and let me spread it out over time. Great customer service!

Love my dealer!

No pressure to buy. Showroom is well-maintained and I liked the neighborhood feel. My salesperson was knowledgable and very easy to talk with.

Great Service, pleasant service writer

service done quickly, service writer was pleasant and helpful, very nice waiting area, free car wash, pleasant experience all the way around

grat service tech

service man was courteous and explained fully what my car required....The car was finished within the promised time and was spotless when i got it back

GREAT SERVICE, FACILITY IS in NORMAL CONDITION-CLE

Facility is close to my residence, it is friendly atmosphere, good coffee. Customer and sales person have not stressful conversation and deal was done.

Great service.

I was helped as soon as I pulled in. . Done quickly. Did not try to push services on me, washed car.

Great salesperson. Great car.

Internet sales Melissa Garcia was phenomenal. She took care of me from the get-go. Knowledgeable and friendly - I would definitely buy from her again. Camry is great.

exceptional service, seldom you see this anymore

very attentive in a timely manner, courteous and professional technicians. No need even for appointments especially with this kind of unpredictable weather.

Clean and friendly Service Dept.

Took my van in for a recall notice and was fixed in just over an hour. Exactly what was expected

Great Service

The service department was very polite and explained the service details. The service was completed in a timely manner.Dan Briggs and his service department is top notch.

GREAT SERVICE, CLEAN SHOWROOM, CLEAN BATHROOMS,FRI

FRIENDLY,COURTEOUS,GOOD PERSONALITY,NO PRESSURE,VERY HELPFUL,HONEST, MAKES THE CUSTOMER FEEL AT EASE. I HEARD OF HIM THROUGH WORD OF MOUTH,& HE LIVES UP TO HIS WONDERFUL REPUTATION.

Great Service!

Loved the way Maggie took care of us. Great work! She did was a great sales associate. Was very nice wonderful explained everything to detail. Loved how polite and sweet she was. Definitely going to recommend customer to see her.

Great service

Courteous and prompt service, friendly atmosphere with nice amenities when waiting and great availability. Had an issue with a window coming off track right before a snow storm and was able to get it fixed the next morning while I was warm inside the waiting room while I watched the snow roll in

Quick Service

Quick service , helpful and knowledgeable staff , very polite, although I was unsure that they did not error when they told me the oil did not need changing at 16,000 miles

Omar is the salesperson you want.

Everyone was quick, thou rough and courteous. Omar hung out with me while I waited. One of the best auto salespeople I've ever met. I've been in sales 20 years.

Great service!!!!

Great service!!!!! Andy Tylak is a very nice, friendly and helpful person. Very professional !!!!! Very nice place, clean. Play area for kids, great coffee.

Me experience buying at Toyota of Elmhurst

Mr Tybek was knowledgeable, but not pushy. He had no problem letting me go back and forth driving a RAV4 and then a Camry because I was indecisive at first which to buy.

Great service, friendly staff, very knowledgeable

Very friendly and knowledgeable staff. Love the free Starbucks coffee and wifi while waiting. Very nice environment. It was great that they offered to wash my car after it was serviced. Aleksander is a great salesman, he deserves a raise if he hasnt received one already.

10k mile service

I called to make an appointment at 12:45 on Saturday, I was told they only take appointments for Saturday's and they close at 3pm. I said I would try to get in during the week but Bernard said if I could come in "now" he would get me in that day, immediate service. So I ran to the car and off I went, service was completed fast and they washed my car. I was extremely happy.

Great services & clean waiting area.

Excellent & prompt customer service. Nice & clean waiting area. Wonderful complimentary Star Bucks coffee. Courteous workers. Great amenities. Very reliable & dependable services. I highly recommend this branch, in Elmhurst.

Great Upgrade

Overall good experience. The dealership is close-by. I feel our questions were answered and my daughter is happy with the car.

Great experience

The salesman, Aleks, was very patient, cooperative, and well-informed. He did a nice job of explaining the benefits to owning this car. So far we love it!

Loyal to Elmhurst Toyota

The service was superb this visit! Bernard was great. He helpful, explained everything and followed up with me while I was waiting. Great Job.

Not the typical salesman

Omar was not the 'typical' car salesman that does the dance between salesman and manager. That dance can usually take hours. Not once did my salesman make me feel pressured. Not once did my salesman use the typical salesman line 'what do I need to do to have you make a deal today'Within 30 min my salesman was able to come up with a number that was not the cheapest I found but it certainly was the easiest number to get.

Elmhurst Toyota Experience

The service was outstanding. The staff is very helpful. It was a great experience. I would recommend it to my friends.

great customer care and great service

The reason I keep going to Elmhurst Toyota is that they treat me as a customer and not a $ sign from the time I go in to the time I get my keys back. Great people

Great service

Prompt attention. The problem was not really a problem, just a peculiarity of the Prius. The service people were helpful, patient, and helpful.

efficient service and a friendly staff

Being able to get in and out in a reasonable time frame considering the work being done. waiting area facilities were clean and comfortable.

Great service

Efficient and cost effective. Nice waiting area. Easy to pull into garage. Immediate response. No waiting. Friendly service person. Very nice experience overall.

it was a good day

Timely, friendly, informative. Good coffee. I had a very nice experience. twenty words is too many words . You should require fewer words.

Oil Change

I was happy that I didn't have to schedule for an oil change. It was first come first serve. Also, a very clean place.

Good Service and easy to make appointments

Advisor told me items that needed addressing when I brought my Prius in for Service... Was able to complete in a timely manner....

Great Service, Clean Facility, Friendly Sales

I recently purchased 2016 Rav4 from Aleksandr who is extremely professional and knowledgeable sales representative. I would recommend him to my friends and family!

Car Service

I was able to manage wait time well and was given the option to perform service that was needed most on the car, rather than fixing everything at once.

Great Service

Everything was great! My appointment was on time and I didn't have to wait too long. The waiting area was clean. The person who took care of my car was very nice. Thank you Toyota!!

Excellent decor and salespeople

When I first got there, I met Peter and asked him, if we could do the process with some speed because my wife did not feel well. Pete had the knowledge to be thorough, polite and quick. It was very impressive.

Timely service

My service associate was polite and helpful and promised having my car worked on as soon as possible as I had a long wait and a very long drive home.

Back on the road in record time

Prompt and courteous. Vehicle was done same morning I dropped it off and for a reasonable fee. Thanks Elmhurst Toyota for the exceptional service and rapid response to my problem.

Quick & "fun" experience

Quick, and working with Dave Hsu is always an enjoyable experience....which is important to me, when I have to take my car in for normal maint.

Excellent service

I consistently experience good communication, expert service and the best and most comfortable waiting room ever at the Toyota Dealer in Elmhurst, Illinois

Best service advisor

My service advisor was friendly, efficient, made certain that work done was actually needed, and carefully discussed all needed work before it was done as well as after it was completed.

Custumer assistance in sales process

I had bought another vehicle from this dealer last year and i was very happy,this year i was in need of another vehicle for my wife so i came to elmhurst toyota again.The results were excellent especially the help i received from my salesman Steven M.Salidas G.M.James Magnelli,i am very happy and i will be back if i need to,also i will refer any body i know they are in need of a car,Thank you for your patience.Muzio

Excellent in every way!

Steve Salidas was great and I appreciate his time and patience! This is the third vehicle my husband and I have bought or leased from Elmhurst Toyota. Finance process and service department is excellent as well!

Great Dealership

Staff is pleasant. Work done is satisfactory. Dealership is impressive. The selection of new cars is large. They are good cars.

Great buying experience

Our salesperson, Maggie was knowledgeable, personable and very helpful. She did a great job of having everything ready for us when we arrived. She made the purchase an easy one.

Overall good service advisor feedback

The service advisor gives good and fast feedback. The service was done correctly the first time. Any needed repairs were well explained.

Friendly, walk in service.

I like that I don't need an appointment for regular servicing of my car.I like that I am greeted and the work is set up within a few minutes of my arrival.I love that you have "ladies day".

Andy Tylak is Great!!!!!

ANDY TYLAK was Very Friendly, helpful, wasn't too pushy when me and my husband were buying a new car Toyota Highlander. Very Professional!!!!! Anthony from service departament, Mellisa the internet sales rep were Great !!!! Very nice service!!!!!!!!!!!!

Clean facility

They have a very nice facility, We were able to see and test drove the vehicle we plan to see. The vehicle was nice but had a little trouble with windshield fluid line not working at first. We like the vehicle but not ending up buying because price wasn't as promised over the phone and 2hrs drive down the drain. Very nice clean facility, just not the deal.

Smooth and enjoyable purchase!

I really appreciated how authentic Omar felt during our transaction. He was very understanding of our situation. He helped us look at all our options and was in no way pushy.

Great truthful service.

Sam was amazing and answered all my questions. 5 star service. Will come back again. Look for Sam for your car buying needs.

Pleasant service experience

The service rep was very curtious and explained things clearly as well as the costs involved. He let me decide what I wanted done as far as maintenance. The waiting area is extremely comfortable and appealing. The coffee is most appreciated.

Awesome Toyota Dealership

Elmhurst Toyota is a dealership with integrity, with great People, fabulous attitude... Super place to do business, where people actually care about your new car buying needs.

Maintenance and repair service

Prompt and courteous service. Only performed services required. Checked for recalls. Free coffee, wifi, and tv in waiting area, as well as USA Today paper

Excellent place,excellent people and customer serv

Everyone at your dealership wonderful ...beginning with our salesman Eddie and ending with the guy that works in the back in the service department Anthony,an absolutely delight talk to...and because of the excellent service we are thinking to come back to your dealer for our next new car.Thank you for your service!

Service department

I love the welcome I received after having such a bad day. Your service department just made me feel really good. And the rise in my dash broad add to wonderful service I received that evening. Thank you

Fast service

Very fast & efficient service. Our buying experience was hassle free. Customer service in repair area was excellent. No appointment needed to obtain service is a nice benefit.

Purchasing a new car

I dealt mainly with Mr. Sam DeChristopher. I had made clear what my objectives were. I gave him a reasonable offer after considerable research with a little room for profit for the dealer, and he came slightly under it. All buyers of new cars spend considerable amount of money. What they need is someone who would listen to them. We did not waste each other's time. I am extremely satisfied with the transaction.

Great supporting sales consultants

Very supportive sales consultants. (Sam and Mellisa)Car was clean when delivered. Price negotiations were clear and got the car at the same discussed prize. Paperwork was easy and fast

Prompt Service, Courteous People, Great Experience

The service department was polite and courteous. The oil change was performed quickly. The service technician was friendly. I definitely will be back for future service and repairs.

Very good customer service

Even the wait period was long, the waiting area was pleasantly nice. And someone came to follow up with me.

Great service excellent people

Excellent great customer service. My vehicle was fixed when promised. Very happy which is why I continue going there. You are very good.

Customer Service, Facilities

Your technician, Jeff, was very professional, knowledgeable, and helpful. Facility was very clean. Initial reception of customer can use improvement.

Polite employee, speedy service, clean waiting are

How well mannered Bernard was and how quickly the work was done. He also answered some questions I had before the service was done.

Great place to get a car!

Great people, great service. Very easy process and quick considering. I'd recommend to anyone. Alex is the guy!

Great Service

Friendly customer service and not a long waiting for oil change. Everything was explained of what needs to be repaired.

great service

Everyone was nice and polite, service center was clean, blah blah, blah blah, blah blah, blah, blah blah blah blah blah blah

40,000 mile check

Tommy was very friendly when I arrived and helpful when I had questions about the wear on my car. I appreciate his Honesty about what needed to be done now and what could wait. Virginia, the woman who helped me with a rental for the day was terrific as well.

The Only Shop I Use

Personal service, quality of work and management. Low turnover. Easy access to vehicle service history. Friendly, comfortable surroundings. Easy to get appointments.

Amazing Sales Experience!

It was a very laid back and non-aggressive experience. We worked with Steven Salidas and he was great. I really appreciated the fact that he worked with us to find the right car rather than pushing us into something that wasn't the right fit.

Great experience!

I really enjoyed the fact that my sales rep (Alex) wasn't too pushy and made buying my first new truck a fun experience for me. He was very knowledgable and was able to answer all of my questions without hesitation. He had my long term interest in mind when buying a new vehicle and worked with me to fit within my budget. Over it was an amazing experience.

Outstanding employees

All of the employees from the service department employees to the business office are professional and friendly. Willing to answer all questions with a smile.

great service

forthright, honest personnel. outlined all available options. no "hard sell" tactics used in effort to "upsell" - just straightforward advice. much appreciated

Excellent customer service

Excellent customer service. Salesperson was very helpful and explained in detail regarding the car. Furthermore I met the Service Dept. Staff which explained service appointments.

10k Service just as promised

I was able to stop in after my work day to fit my schedule and it was very quick and easy.

Great service and the everyone was very helpfull

Very quick and expert advice. The service are was very clean and I was taken care of instantly. Will be back again.

Great, personable service

Dave was very patient and personable. He truly made purchasing a car an enjoyable experience. He described the features in a clear and concise manner and was incredibly knowledgable.

Great service and clean establishment

The extra time Tom took to get my questions and isses on my Hybrid answered. He even had the company rep come and check out my vehicle.

Best ever buying experience

My salesperson Melissa and the Finance Manager were excellent throughout the process. This was my best experience ever buying a car.

GREAT EXPERIENCE

POLITE, QUICK AND COMFORTABLE WAITING ROOM...NICE WASH...GOOD COFFEE...KEPT WELL INFORMED...BASICALLY NO PRESURE OF HYPE....WOULD DEFINIATELY GO BACK AND RECOMMEND TO FRIENDS

Slow but worth the wait

Very friendly and professional. RAV4 was in transit when I got a quote and it took a week and a half to come in but it was worth the wait. Tamika was very friendly and professional.

New Highlander

No pressure and Omar ( sales man) tried to help us on our trade-in and purchase of our 2016 Highlander. Manager was also very good. Also the service department was very good on service ,installing accessories

Exceptional Service

The professionalism. The service center was clean and didn't feel like I was in some dirty shop. Extremely nice employees, everyone always had a smile on their face. Tom Mulak in particular was exceptional. His communication, friendliness and knowledge was superb. Couldn't say more positive things!

Great Service

Simple. Fast. Accurate vehicle condition review. I have been bringing my cars for service to this place for the last 4 years.I am very happy with the service provided.

great service

Pleasant personnel. Questions were answered. Explained what and why the work was needed. Nice waiting area. Good coffee. Would highly recommend elmhurst Toyota service department

great service

Work was done right, quickly. Got my oil changed in under 25 minutes. I was very impressed. I am definitely bringing all of my Toyotas here.

Elmhurst Toyota

Took less time than estimated. Picked me up at a restaurant when the car was ready (rather than have me walk in the rain).

Great help in choosing our car

Maggie was very helpful in guiding us to which car would suit us the best. We did really appreciate all the work she did.

Great Communication

The communication was great and quick. We drove in from Grand Rapids, MI with our 4 children, in hopes we would love the vehicle we had found on your website. We loved it and the purchase of the vehicle went very smooth!! We also loved the children's play area in the back of the showroom, it kept our sanity while we finished up the purchase!

Great

Excellent service, friendly people and I love the child play area at the dealership. Free Starbucks and facilities are clean

great service

I appreciated their timely service. I told them I had a meeting at 6, the serviceman told me that it would be complete by 5:30 & it was. Very good

Fast & Geat customer service

The service counter people they have all knowledge about the service , service super fast , I took my car for 3 regular services and multi point inspection , it's done with in 45 Min. I recommend this dealar they deserve 5 stars .

great service

I like the way the agent Eddie was dealing with us.He is supernice and patient as well. The lady of the busoness office is super nice as well.

good service

Everyone was polite and friendly. The dealership was very clean. The service was reasonably swift and I was informed of special needs. Maggie Erickson of your sales staff was especially nice to show me your new cars and let me test drive an automobile. i will definitely try to deal with her should we decide to purchase a new car. Judy Smoot

Pleasant service visit

Greeted as soon as I pulled in, work done and explained in a way I understand. Finished early, my waiting time was shorter than I expected. Explained to me when next appointment should be. Pleasant waiting area, I am glad there are cubbies, so I can get my work done while my car gets serviced.

polite, respectful staff

very polite and professional staff. respectful of my time and concerns. I believe what I submitted should be acceptable for your review.

Nice place, well organized; display is informative

People looks friendly, knowledgeable, answering questions in right manner; it looks like they are listen what I am saying. Answers was satisfactory.

excellent service

Tommy was very kind and clear, explaining the entire situation. He kept me updated as to how long i could expect to wait. He got the body shop up the street to come over and do an estimate on the body work my car needs.

Stress crack on windshield

Problem with windshield stress-crack on car with 4,000 miles solved very professionally. Windshield was replaced without issue when it was determined that it was not a collision issue.

20,000 mile checkup

Friendly, fast and efficient service in a clean atmosphere. My car loved being washed after the service! I like the service team at Elmhurst Toyota!

Awesome experience

My internet sales rep Melissa was incredible. She was working with me for a week, knew my parameters for purchase and was great with following up.

Great customer service, very nice facility.

Faustino was a great help, accommodating our service towards the end of the business day and attending to us very promptly and courteously. Faustino, a security person and the cashier were kind enough to stay beyond closing time to get our service completed. Thanks a lot!

Review

I trust things to be taken care of. I do not live that close, in Oak Park and it's nice to be able to get picked up at my home to retrieve my car when finished.

Great service

very for recommendation, good time in the while waiting for..nice and fast service, helpful with any questions, all what you need from top dealer

Awesome Dealership --all around tremendous

always friendly, courteous, punctual, professional, timely, outstanding, kind, (thrifty, clean, reverent, brave-like a boyscout!!--sorry, teasing!!) always a pleasure to deal with..thanks!

Great sales man

Very friendly, faster than I expected . Sales man was very honest and explained lot of things very understandably. Financial process was faster . Liked whole process from start to finish.

Good service experience

I was treated well, from the moment I drove into the service area until my service appointment was completed. It was a very pleasant experience.

friendly staff, great service

Everyone was very professional and friendly and the visit was quick, wait time very short. Thanks! I will most definately come again.

Good Service

The service people always very veryyy courtesy and explain the problem o waths to be done. Very good.we happy to recomended.

Great service!

Everything was great! Fast service, excellent location with wi fi. Knowledgable staff! All perfect. No complaints really. I can't wait to come back

Good, great coffee

I liked that our sales lady meagen wasn't pushy like most car salesman, and understood I was on a budget

Great check up and tire rotation

Great check up and tire rotation. It was quick and the service department is great. See you in 6 months.

Excellent service from Maggie E., great coffee bar

After contacting MANY Toyota dealerships (locally and out-of-state), I eventually reached Maggie Erickson. She is THE reason I bought from your dealership! I very much appreciated the time she took answering my questions in a friendly and efficient manner. She was not pushy and gave me the space I needed. She was more than willing to help without even knowing if I was seriously considering a purchase. She was very personable and professional. My first impressions of/experience with Maggie were confirmed when I came to pick up my vehicle... After she had already sold me the car, Maggie, once again, spent a great deal of time helping me set up all the technology. I was so excited to be able to drive my car off your lot with EVERYTHING in working order!Paul, the man who wrote up my contract was also very friendly and pleasant!

Terrific service department

Service department is fabulous. Fast, efficient, friendly, helpful and I trust them. Best service department I have ever experienced from any dealership.

Nice people to do business with!

Your salesperson, Omar Sherief, was very personable, very professional and I was treated with respect. He answered all my questions, even helped me figure out the 6 CD player in my car! *smile*. My entire experience was a very pleasant one.

First ever oil change with my new Rav4

first time there for oil change. I pulled in and there was a young man that greeted me right away and it made me feel good that they treated me like a person and not a number.I also liked the waiting area with the free coffee and tv. the gentleman behind the counter who took all my info was awesome. he also took the time to go over everything they did once they were done to reassure me everything was good. I loved the service.

Great service

The staff is nice, I've been with Toyota for a long time. I see no reason to change, I like the vehicles due to the reliability and inexpensiveness

Great service

The quality of their service and their competitive prices is what keeps me coming back to Elmhurst Toyota for all my service needs

Great staff, quick service!

The staff at Elmhurst Toyota were very friendly and the service was fast. I would recommend this dealership to anyone!

good service

Dave was excellent. staff was friendly. informative regarding what was to be done. I like the fact they support our troops so much in different activities in the summer and toysfor tots. Thank You!

first-time visit: success

We were treated like valued customers from start to finish. Every effort was made to make our visit comfortable and our wait minimal.

Repair Service

I liked that I was a person not just a car owner there to get a car serviced and I was shown respect

Great service ,clean place

Everybody was friendly and very competent . Service was fast. Great service ! I was very happy,and will recommend Elmhurst Toyota to my family and friends.

Tire Pressure Light

Very friendly and helpful. When the Tire Pressure Light came on I assumed it was due to the extreme cold but decided to make sure the tires were ok and also I have never put air in the tires before. A small matter but it was taken care of.

Standard Maintenance

The Staff was friendly and knowledgeable. The service was done in a timely manner. I will definitely be back for future service.

Great Dealership

Friendly and not continuously pushing for a sale. I drove there from Plainfield for the car I saw online and wasn't disappointed.

Toyota service experience

Friendly staff. Listened to my concerns about my vehicle. Shuttle home so I didn't have to wait hours for my car.

Great service

Prompt and efficient. great facility. Don't like the fact that if I take the survey I have to respond with at least twenty words to this question when I can sum my experience up in three words. "Prompt and efficient"!

Great facility, great staff.

The staff were friendly, helpful, and upfront. They always do an excellent job working on my vehicles. I have no complaints.

Friendly, no pressure atmosphere.

People are friendly, "no pressure" sales people. Comfortable atmosphere. Very pleasant facility, easy to get to, well laid out lot.

We came, we tested, we purchased. Woot.

Most helpful and professional staff. When you know what you want and what you will pay for it Elmhurst Toyota is the place to go. The Internet based shop and buy was an excellent experience.

siennaowner

The staff are very knowledgeable and super friendly. They only perform the work they need to - not what they want to try and sell you. The service was performed quickly. The waiting area is clean, comfortable and spacious.

great service

when i go to the service department i'm known there since Ipurchased 4 cars. from Elmhurst. since 2001 That why I still go to Elmhurst Toyota.

Great experience

Great. In and out quickly and the cost was reasonable. Just an oil change but they checked everything out and I was on my way.

Good service.

Staff is friendly and explains all service. They answer questions and are accurated in how long the service will take.

Great service department

Everything. They always take care of my car and I am always happy with the service they supply. I have never left the dealership disappointed. I might even upgrade to a 2016 next spring.

Great service. No pressure!

I loved Maggie! She was a huge help and no pressure. I'm really happy with my purchase all thanks to her :)

Great Customer Service in Service Dept.

I brought my car in for a recall as well as purchasing a new key and having it programmed. Bernard was extremely helpful, friendly and efficient.

The advisor is top notch

Anthony is an absolute rock star. He is very attentive to my questions and is always willing to go the extra mile. He is definitely and asset to your service department

Excellent Service