Axion Jackson!
The easiest purchase and trade in of any vehicle I ever purchased! Michael Axion Jackson is a consummate professional and made the process smooth!He was courteous and kind enough to deliver my vehicle to me and pick up my trade in!
Amazing
Well, lets just sat that we did not BUY yet. We are only looking yet. We are currently looking at a used Rolls-Royce for 299k. It's a beautiful car and we are looking into it. The customer service is amazing. Everyone is really friendly and even with such an elegant car, they let my 12 year old son sit in it. We will be back. Thanks alot guys.
Highly Recommended!
I have many vehicles, and I have dealt with Desert European in relation to several makes. Overall I am impressed with the all the staff across the board, and would specifically like to mention Jesus Moya who is the Service Manager for Mclaren, Jesus is ALWAYS responsive, diligent, helpful and courteous. It is clear that absolute customer service in every regard is his top priority. An unusually good experience with this dealer - something that is not often repeated!
Great Customer Service, Wide Selection
I have bought several cars from this dealership now and each time customer service has far exceeded my expectations. The sales staff discussed with me different models, showed me a number of cars available on hand and thoroughly explained all the ins & outs of the cars I was interested in. I will continue to buy my cars from Desert European and will keep sending my friends and family. Thank you to David and your team for all the help!
Great service and great experience AAA+++
Just purchased a car from them and it was a great experience, I got what I wanted for my trade in and paid what I wanted to pay for the car. Kaetlyn my sales person was superb, David the pre-owned sales manager was awesome. overall a AAA ++ grade for service and overall experience. My family Loves the truck, the complimentary waters and coffee and the tour of their brand new show room was a nice gesture from the team. V. Mendoza & D. Mendoza
I guess you have to "lick it" to really buy it
Desert European Motorcars listed a vehicle I wanted on their website. I inquired on Jan 11, and after a series of emails and phone conversations, we agreed on a deal on January 14th. Salesperson agreed to pick me up from the airport as I would fly in from out of town to pick it up. I offered to put down deposit via Paypal or wire, however was told that it was not necessary at this point. On Jan 15th I was informed that the car had been sold to someone else! For those familiar with the Toyota commercial, I guess I needed to lick the car to really place my claim on it. What was even more aggravating than having the car sold out from under me, was that the GM Shad never answered three simple questions 1. how did it happen and could be prevented in the future 2. help me find a similar car in the Porsche network or 3. get creative on another car to make it worth my while. He never replied to emails, and only left voicemails for me...I was never able to get him live on the phone...always in a meeting. Absolutely gutless and lacking in integrity.
would not sell to me anyway
Horrible, "We have a deal working on the Land Rover and we wouldn't sell it to you anyway because we need it for inventory". Is exactly what he said when i called. NICE!! you can keep it, don't call me begging to buy it in 2 days either.
phone inquriy
I called about a used audi was given the run around. Had a friend call back the next day and spoke to the dealer who answered all our questions honestly.
Great service and people!
Austin R Lewis (sales manager) and Elena A Ramirez (finance director), are just great individuals, they made the process enjoyable...will definitely continue doing business with them!
Mileage: 45628
Color: Other
Transmission: Automatic
Body Style: SUV
City: Rancho Mirage, CA
Engine Type: 3.5L V-6 port/direct injection,
Mileage: 1405
Color: Other
Transmission: 8 Speed Dual Clutch
Body Style: Coupe
City: Rancho Mirage, CA
Engine Type: V-8 cyl 6.2L
Mileage: 18256
Color: White
Transmission: Automatic
Body Style: SUV
City: Rancho Mirage, CA
Engine Type: 8-Cylinder Turbo