Colonial Toyota

New Toyota Corolla 2016

I purchased a new Corolla 2016 from this Dealership, and my dealer was Tim Neal. He was fantastic. I initially intended to purchase a different vehicle from another dealership, and visited Colonial Toyota just to have something to compare to. Tim's professionalism and friendliness completely changed my mind. He was very courteous, respectful, and professional. He was very persuasive, without being intrusive. He was always very good at following up, and went out of his way to help me. He was very transparent in his explanation, so there was no surprise in price when everything was finalized. Fantastic dealership with a fantastic dealer!

Purchased a 2013 Toyota Highlander

I traded in a 2004 Toyota Highlander for a 2013 Toyota Highlander. I dealt with Tim Neal, who was courteous and friendly. I leisurely walked the lot to look at all new and used Toyota Highlanders before making a decision. There was no pressure and the transaction was haggle free. Overall, my purchase experience was positive.

Felt at hone

We were very impressed with Jason and his knowledge of Toyota vehicles. He was very down to earth and remembered all about us and our driving habits Jason is just a very nice person. He does not pressure you but offers all options. I would definitely recommend him as well as the dealership to snyone

Bought my second car from them

They had a exactly what I wanted. And worked hard to earn my business. Pleasant experience , didn't even cry this time. Car buying is very stressful for me.

Great experience

Great experience. Would recommend this dealership to anyone looking for a new vechile. My overall experience from start to finish was perfect. I am looking forward to being a Toyota owner.

Love My 2016 Camry!

I went to Colonial Toyota to check out the prices of a new Camry. I have owned 2 previous Camrys and love everything about this model. It was the end of August and they had two new 2016 Camrys left which offered some great incentives. Justin Fuga was the salesman who showed me all the new features on the Camry. He was quite knowledgeable and was able to answer all of my questions. After a test drive I was convinced that this was the car I wanted. They were able to give me an immediate quote on my 2011 Camry for a trade and I was very pleased with the amount. Since my husband wasn't with me at the time, I put money down on the car and returned 2 days later with him to complete the purchase. I purchased the Weather Tech liners at a price that beat the amount offered online. They also offered ResistAll surface protectant for the exterior paint surfaces and the interior fabrics. Never needing to wax the car again made my husband very happy! All the folks at Colonial were very helpful and knowledgeable. With my trade-in, I paid $3,000 less for this brand new 2016 than I did when I bought my 1 year old used 2011 from another dealer. I highly recommend checking them out if you are in the market for a new vehicle. And ask for Justin! He knows his cars!

Prius Number 3

My wife and I have purchased 3 Priuses from this dealership. The last two times Jason was our salesperson. He has always been helpful, courteous, and made buying the cars an enjoyable experience He has always accommodated us with our requests even to the point of coming to the house to set up our Homelink to work the garage door when we were unable to get it to work. We would highly recommend Jason to our friends who are looking for a new car.

2016 Toyota Prius C - Two

When I went to this dealership, I knew exactly what I was going to buy. This being said, they had me as long as the price was right. My only complaints about my experience, and something I believe they can easily work on, was the knowledge of the vehicle I wanted and the time it took to get it.Calling ahead, I was impressed when Jeff had the car pulled up and ready for me. We did a test drive. However, when I had asked important questions, his responses seemed a little uncertain. Luckily, I knew everything I already needed to know about the car. I was just hoping that he could confirm my research.I was there for approximately 4-5 hours after the 15 minute test drive. I understand, they were very busy and I was patient. Though, it should not have taken so long.Among the tiny negatives, I cannot simply express how happy I am that I went to this dealership. Throughout the time I was there, we reached a deal that I was overjoyed with. Literally, I bought the car for the price I wanted. It was even less than what was described on True-Car.Jeff and I conversed back and forth for several hours and he was certainly friendly throughout the entire experience - including the negotiation. Today, I drive my new car with pride and happiness and it was everything that I wanted and more.The experience that I've obtained when purchasing my new Prius C, I have no problem talking about. I even received a follow up call to ensure I will still enjoying my new car.I hope to deal with these guys again in the future!

1 BAD CHOICE, LED ME TO COLONIAL TOYOTA

I was at another dealer the previous day, wow what a trip, so from a major disappointment to meeting Jayson it was a 180, this guy is a real honest car salesman, I was upset & walking out the door, at the bottom line & he said give me 3 minutes, well Jayson sealed the deal, he came back at what I asked & I wrote him a check. I just hope that this young man is thought of very highly at COLONIAL TOYOTA OF INDIANA, PA.. folks aside from Toyota's being 1 of the top 3 vehicles on the road, if you need a new or used car, go see Jayson, you better call in first he's always helping someone & from what I could see, they help each other at COLONIAL TOYOTA OF INDIANA, PA so if Jayson's not there, I sure any other salesman can help you as well ! thanks for helping me out a bunch, Jayson, a man of integrity, which reflects on dealer, GM & owner ! Keep up the great job ...

My van

Very satisfied. Loved the way that you felt comfortable and they explained everything in detail. Didn't take too long to get new vehicle cleaned and ready to go

Purchased a Tundra.

I was getting my Highlander and Prius serviced. July caught me looking at the Tundra and said we have some really good deals. She walked me back to sales. I walked out 4 days later with a 2016 Tundra Limited.

Great place

My wife and I were vehichle shopping at several dealers and on a Friday, the day colonial closes early, we reached an agreement on a fair price but was really close to closing time. The extremely friendly staff was willing to wait for my wife and I to arrive shortly after closing time to put us in our new 4Runner before the weekend came! If that doesn't say dedictation to customer satisfaction I don't know what does. Highly recommend Colonial Toyota! Two thumbs up!

Great Experience/Customer Friendly

Jason contacted me regarding new lease offers. Told him exactly what I was looking for, went to the dealership with our 9 month old and we were in and out within a half hour. Excellent service and delivered my new car to me the next day at my work. When a small issue came up with Toyota Financial, Jason took care of it with just a quick phone call. You sometimes hear horror stories regarding leasing, you won't deal with that here. Highly recommend Colonial and Jason as your salesman.

Great experience.

Most pleasurable experience l ever had buying a new vehicle at Colonial Toyota. My sales person Tim Neal was very helpful in finding me the exact 2016 Tacoma I wanted from out of state. He kept me informed every step of the way till it arrived at Colonial Toyota. I really felt comfortable there. The whole team of people there are in sync. No muss no fuss! Oh the Tacoma, amazing!

Customer friendly Service

I like the way everyone there treats you like a person. Thank you for your help, friendly service. I like the way you explain everything to me. The vehicles are always in great shape, and I have had no problems with them. I will always be a Toyota customer. .

Tim was great to work with. Thank you!

I couldn't have been happier by the service and quality by Tim Neal at Colonial Toyota. I will definitely come back to Colonial. Thanks.

The best Tim N was awesome

I have had a blast buying my truck Tim N was so kind and funny and everyone else was great and awesome to me . I fill like they are family. Tim would call and let me know where my truck was and how long it would take to get there. I can't say enough about the hospitality and kindness they all showed to me . Thank you!!! I love my truck !!!!! Kelly I want to thank you for all the hard work you put in to finding my truck it means more than you will ever know . I'm so happy !!!!!!!!

Easy Deal

Talked through emails with Tim showing him other offers from area dealers. We settled on a price before I even went to the dealership. Met Tim the following morning to test drive and finish the deal. I was on my way home with my new Camry in less than 3 hours. The Warranty Forever was icing on the cake. Thanks Tim and Thanks Colonial Toyota.........Worth the drive from Washington Township, Westmoreland County.....

Rav 4 purchase

My purchase of my 2016 Rav 4 was very pleasant, everything was explained in detail and the deal was done.

The team at Colonial Toyota was great to work with

The team at Colonial Toyota was great to work with. We came in later on a Saturday and they stayed late to make sure we got our new car. The whole process was fast and talking about pricing was quick and painless. I would definitely recommend buying a car from this group of people.

Quick and Easy

The team at Colonial Toyota was great to work with. We came in later on a Saturday and they stayed late to make sure we got our new car. The whole process was fast and talking about pricing was quick and painless. I would definitely recommend buying a car from this group of people.

Jason Vaughn was excellent to work with

We were dealing with 5 different dealerships when shopping for our new 4runner and Colonial was by far the only no nonsense dealership. With only one visit with Jason they agreed to match the best trade in value we could get for our old 4runner and the price they quoted matched the lowest price we had received from all the other dealers. The Forever Warenty and Jason's salses approach earned them our purchase. Jason was extremely helpful and answered emails on his days off and outside his business hours which kept lines of communication open because I work long hours. There was absolutely no haggling, pressure, and no long sales pitches. It was straight to the point best price and best service. I would definitely recommend Colonial Toyota to anyone shopping for a new vehicle.

truck purchase

purchased a 2016 Tundra work truck. they found the type of truck I wanted within a week. took care of the minute details like the emission sticker that I needed.

03 Tacoma Frame Recall/Replacement

Recently I went to Colonial Toyota in Indiana Pa to have the frame on my 2003 Tacoma serviced as per the Recall... My frame was under coated by toyota thus extending the warranty to 15 years, which was a very pleasant surprise. They could have given me the run around but they DIDN'T! that was the first thing I was pleased with they truly wanted to help! Next although I would have liked to be read-in more during the process of ordering and approval (cuz that's just how I am) they took care of everything! Finally I received the call, my frame was in and ready to install, it was unbelievable how quickly they installed it! 1 week it was finished! They gave me a brand new rav 4 for free! The install cost me $0.00 dollars I signed the paper when completed and drove away in basically my brand new 03 tacoma! No issues at all have come up, no squeaks, squawks, shimmys or shakes, just a quality done job! I am extremely tickled with the work they have done and from now on I will only have my vehicles serviced at colonial toyota in indiana pa! As long as they continue to be open that is my dealership! Job well done guys! Not to mention the Woman that works the counter in the service center Heather W, is a wonderful service associate! Thank you all from Jeremy, the guy with the red Tacoma :)

03 Tacoma Frame Replacement

Recently I went to Colonial Toyota in Indiana Pa to have the frame on my 2003 Tacoma serviced as per the Recall... My frame was under coated by toyota thus extending the warranty to 15 years, which was a very pleasant surprise. They could have given me the run around but they DIDN'T! that was the first thing I was pleased with they truly wanted to help! Next although I would have liked to be read-in more during the process of ordering and approval (cuz that's just how I am) they took care of everything! Finally I received the call, my frame was in and ready to install, it was unbelievable how quickly they installed it! 1 week it was finished! They gave me a brand new rav 4 for free! The install cost me $0.00 dollars I signed the paper when completed and drove away in basically my brand new 03 tacoma! No issues at all have come up, no squeaks, squawks, shimmys or shakes, just a quality done job! I am extremely tickled with the work they done and from now on I will only have my vehicles serviced at colonial toyota in indiana pa! As long as they continue to be open that is my dealership! Job well done guys! Not to mention the Woman that works the counter in the service center Heather is a wonderful service associate! Thank you all from Jeremy, the guy with the red Tacoma :)

Excellent!

A great experience all around! Our salesman, Tim, was very patient and knowledgeable. I test drove 4 vehicles, and had questions about all of them. I bought a new 2016 Sienna LE AWD. I love it!!!

Good experience

Justin was quick to get back to me with the availability of the vehicle. Then was informative and knowable about the vehicle. The sales process was painless and at no point did I feel pressured. The vehicle was everything I was told it was, I knew exactly what I was getting when I left the dealer.

Very Pleased!

Justin Fuga was very helpful in finding a car to suit my needs. He is courteous and professional yet very personable. He was able to answer my questions and made the process of purchasing a car pleasurable. Thank you.

Very Pleased!

Justin Fuga was very helpful in finding a car to suit my needs. He is courteous and professional yet very personable. He was able to answer my questions and made the process of purchasing a car pleasurable. Thank you.

2005 CAMRY Tim Neal

Stopped in looking for a reliable car for my daughter. Tim was very helpful with everything, car options, test drive, carfax, dealership info. Deal was short and sweet, no xxxxxxxx, thats how like it. Good job Tim !

My first new vehicle purchase

My family has been buying and driving toyotas since I can remember so it only felt right that I started my search for my first new vehicle purchase at a Toyota dealership my family trusts (colonial Toyota). Jason Vaughn at colonial.immediately answered all questions and kept me posted on vehicles coming onto the lot that matched what I was looking for. Jason also explained in detail options for leasing versus buying the vehicle and wrote up quotes and gave expert advice to me as a recent college grad and being new to the dealership world. I left with the price I wanted and monthly payments I needed to be able to enjoy my new Toyota tacoma. Jason handled himself in a very professional manner and did not over pursue me to purchase the vehicle he rather gave me all the information I needed to make the decision on my own and did not pester me over the phone or through email to write this review or make the purchase of the vehicle. Thanks colonial Toyota I love my new truck!

Fine job!

Worked with Colton Wiggins who was always courteous and informative. He helped us narrow our decision to the vehicle which works best for us. He has a good grasp of his products and was not afraid to admit when he was not sure of some feature, then found us the answer. Great job.

Pleasure to do business with

I went to Colonial to look at a truck I found online. The staff was great, especially Tim Neal who made every step in the process smooth and was always quick with a response or help if I needed it. I absolutely love my toyota tundra and I would recommend anyone looking for a toyota to check them out. The staff is easy going and I never felt pressured. Like the title says it was an all around pleasure doing business with this dealership. Definitely not your traditional dealership experience.

Great Experience!

My name is Keandrew Tee, I am a college student at IUP. I came across this dealership just to browse the lot. I did not expect to walk out the next day with a brand new Tacoma. I have absolutely loved this truck so far and plan on using it until it dies. The entire staff was very helpful but I want to personal thank Tim Neal, he was very welcoming and made the process very easy.

VERY GOOD

TIM NEAL WAS VERY HELPFUL , FROM FINDING THE RIGHT TRUCK , TO TAKING CARE OF THE VERY SMALL DETAILS.HE IS A DEFINITALY A GOOD SALEPERSON ,RIGHT DOWN TO HIS GOOD PERSONALITYHE ISA GOOD ASSET TO THAT DEALERSHIP

Excellent service

Jason was very friendly. Although I felt like I was wasting his time, he made me feel like his goal was for me to go away with a nice vehicle, not that he wanted to make a sale. I got a great deal on a car that I am very happy with. Thank you Jason!

Great experience!

Jason was very friendly. Although I felt like I was wasting his time, he made me feel like his goal was for me to go away with a nice vehicle, not that he wanted to make a sale. I got a great deal on a car that I am very happy with. Thank you Jason!

Honest & Respectful Salespeople

We weren't actually going to buy when we stopped with two grandkids on a cold, rainy, windy Saturday April morning! But, when we met with Jason, with his polite personality towards our grandkids, as well as us, we didn't have any reservations about going ahead with looking and buying! We experienced NO HASSLES as one always encounters with dealerships and salespeople. All of our questions we promptly answered. Although they didn't have the color of Highlander that we wanted, they agreed to dealer-locate one for us. We test drove the one they had on their lot, got what we wanted for our trade and the deal was made....within an hour! Shortly after we got home that afternoon, we received a call that they had located one and it would be on their lot, ready for us to take delivery on Tuesday afternoon! We would surely recommend Colonial Toyota and Jason Vaughn to all of our friends and everyone looking to buy a vehicle!

Great experience.

This was my third car purchased from Colonial Toyota and I wouldn't think of going anywhere else. Marty and Jeff were professional and very friendly and patient with me - an older woman alone.Tom Moss provides amazing customer service and actually has become a very good friend.

A NEW CAR BUYING EXPERIENCE

OH, NO!! Time to shop for a new car!! I am dreading the experience. Not looking forward to "Salesman Talk", you know; empty promises, inflated prices, and talking down to you in a condescending manner, as if you know little more than nothing.Well, that all changed when I went to Colonial Motors, Indiana, PA. I as well as my husband was treated with respect and concern. Concern that I, we, would be happy with the product we chose and ended up with. No high pressure, no exaggerated prices, no empty promises, only a desire for a satisfied customer. Thank you, Colonial Motors, and TIM NEAL, in particular, for making our car buying an enjoyable experience.

My son and I were treated very well....

You don't find a lot of dealerships nationwide who you will feel comfortable dealing and buying a new car. But here at Colonial, from the start to end, they will treat you very well. Thank you to Tim (Sales), Marty and Joe (Management). They were all approachable and pleasant to deal with.....

Very satisfied.

This was our second Rav4 purchase from Colonial Toyota. Very happy with the first, even more so with our new 2016 Rav4. Jeff Williamson and others that we dealt with were very courteous and knowledgeable. We were very happy with the price on the new vehicle and the trade-in value of our 2011 Rav4.

Great experience

Stopped by to talk to Jason to see if what I had in mind was possible in my price range,I took a test drive and had the vehicle that was in my price range les than 24 hours very happy customer , Jason and staff are great people to deal with quick easy and professional what else could you want

Come back to Colonial

We were there to get an oil change , talked to Jason Vaughn, and traded our 2012 for a 2016, all within an hour. Jason was very knowledgeable, attentive, friendly and we would go to him in the future .

Thanks Colton

I would like to thank Tim and Colton both for their help in my purchase of 2012 Camry, I called Tim in December and asked him to start looking for a car with low miles. I called in early March and Tim was not there so I talked to Colton who said they just got in a 2012 with 5850 miles. This is the 4th car I have bought from them since 2002, I still have my 01 Camry with 244000 miles and plan on giving it to my son, I also have my 04 highlander 169000 miles. Very friendly people, no pressure, Colton kept saying I am here to make sure you get the car you want. I could not be happier.

My experience at Colonial was top notch!

Everyone at Colonial was so nice and helpful. Jason Vaughn is a wonderful young man and helpful with the purchase of my new forerunner. The service is excellent as well. I hope to continue a longstanding relationship with Colonial Toyota. Thank you.Gloria Kolonich

Black Toyata Tocoma

Justin was very well trained in showing us every thing in the truck. He took his time explaining all of the new features in the truck. Always kept in touch with us and updated on when our truck would be available for pick up. I would highly recommend dealing with Justin Fuga.

It was great!

I was helped by a very pleasant young man, Jason Vaughn, who answered all my questions, showed me how the car works, got me the color I wanted and was just wonderful. I got the car I needed, and the experience was outstanding every step of the way. Thank you Jason, you're the best! I will certainly recommend Colonial Toyota in Indiana to everyone I know!Franciska Walter

new sienna.

Justin was way more knowledgeable than a previous experience we had at another dealership. He also explained very well the three options for purchase/lease. Freindly service with no hard sell. I have purchased 3 cars at Arbuckle (a great place to buy) and Justin ranked right there with Shawn.

Great deal and experince

My experience in buying my tacoma at Colonial was outstanding in every aspect of the transaction. The experience was very satisfying and that I was given a very good deal. The integrity of Colonialmatches the integrity of the the toyota brand which is excellent. The salesperson Jason Vaughn was great and I would highly recommend to other customers. I have confidence and trust in him.Mike K.

Above and Beyond

Justin Fuga and the team at Colonial Toyota went above and beyond the call of duty to make my purchase smooth and easy. I needed a cosigner for my vehicle, so Justin had a driver travel over 130 miles for me. Not only that, but with my crazy work schedule, I couldn't find the time to pick up the vehicle, so Justin helped me, again, by bringing the car to my place of work and having me sign the papers there.Justin is professional and such a nice guy, and he knew about the unfortunate circumstances that led to my purchase--having totaled my car the week prior to going to Colonial. Again, I want to stress how Justin and his team went above and beyond the call of duty to help me in my unique situation, and I'm so thankful for their work.

CWeinell

Before I leased my Toyota Corolla I had purchased a Mazda CX-7 at another dealership. Four long months with struggling with different aspects of the car, my transmission blew on top of it all.. I could not get any of the sales professionals to help me or even give me the time of day throughout those four months. When I got to Colonial Toyota they gave me 100% of their undivided attention and met my needs completely. Tom actually stayed after his shift to talk to me about different options and concerns. They seemed more like friends after the experience. Tim was an amazing sales professional and I would recommend this car dealership to anyone! They still check up on me from time to time and I've had my car for 2 months now. Thanks again, Colonial Toyota!

From Service to sales all were of good character

The dealership was clean and had TV , hot tea and comfortable chairs - The service manager Tom and his sfaff were kind and the mechanics did what was needed correctly to the best of my knowledge . The greeter was also kind and got the attention I needed. The salesman of my 2001 Solara was also a fine young man and guided me through the entire sales process and wasn't pushy (that never works anyway). If all the sales people were as good as he was i'm sure that the dealer is a good one for you at Toyota !

#1 Place to buy a New Truck!

I bought my 2016 Toyota Tacoma from Colonial Toyota in Indiana, Pa.We had great service from Justin Fuga, Fred Fink, and Mr. Hemmis. We knew what we wanted in this truck and it was not an easy find for Mr Hemmis, but he was such a delight to work with. Justin and Mr. Hemmis kept in contact with us at all times trying to find everything we wanted in this truck. My husband wanted me to have the best of everything. When it came in Fred Fink was great at the finance part of the deal it ony took 5 min. and we were done. We have bought alot of vehicles in our life time. Colonial Toyota in Indiana, Pa is by far the best place to go buy your next car or truck. Thanks to you all for a great job done. We love our new truck. Shane and Karen Funair

Superb dealership

I bought my 2015 from Colonial Toyota in Indiana, Pa. My salesman was Tim Neal. Tim was exceptional. Very knowledgeable and answered any and all guestions that I had. Marty was very helpful also. I already have referred people to Tim Neal and will continue to do so. He is that good and easy to work with when purchasing a vehicle.

Great overall experience

When looking to replace my used vehicle with a newer model I stopped to see Tim Neal at Colonial Toyota and was pleasantly suprised with the overall experience that I had. I was met with great knowledge of the product and left with my Corolla the same day.

Toyota Tundra

I was looking for a new truck and salesman Jason Vaughn helped me find the right one for me. He was very knowledgeable about the vehicles and was very kind to me and my wife. Fred fink was awesome at helping getting us financed. The whole experience was quick and painless.

great service

I HAD GREAT CUSTOMER SERVICE FROM SALESMAN JASON VAUGHN. HE WAS VERY PATIENT WITH WHILE TRYING TO FIND THE PERFECT VEHICLE FOR MY FAMILY.

easy to do business!!

I have bought several vehicles off of jason v. always easy and fast including the paperwork. fred fink was able to get me in and out, thanks and I'll be back!!

Clean facility,friendly people,tour,knowledgeable

We were impressed with the salesman J.Vaughn.Very knowledgeable,not pushy or over bearing.explained and gave a tour of the facilty.He was friendly,courteous and easy to deal with abnd talk to. He will be recommended to anyone who's looking to purchase a vehicle.

Good place to buy a car.

Very good to deal with. No pressure to buy, Tim Neal was my sales person.

Great 1st Experience!

Colonial Toyota is wonderful! The staff is so kind and willing to help! Tim was fantastic to work with. It was my first time purchasing a car and he really walked me through every step and explained things. I would definitely purchase another car from colonial again!

Awesome car buying experience

Mr. Jay Vaughn was extremely easy to deal with. Not your run of the mill car buying experience. Professional, courteous, fair, and polite. I will be buying all of my Toyota's from Jay at Colonial.

No stress

In 2013 I was called a liar at Stocker chevy in State College pa.. At the ford Dealer in Altoona I thought that I was in a viraga commercial. Watson and Day chevy didn't take me serious . Patterson chevy in Altoona tried to sell me a used truck for more than a new one . Fiores service Dept. was a complete turn off..I think that experience gives some insite about buying a vehicle. Colonial was 180 out from all that., I would buy there again! My brother-in also buys from Colonial.

Jason V - Best straight-shooter around!

Jason V. worked very quickly with me and we were able to get the deal we wanted. Top notch salesmen and takes the hassle out of car buying. Clean dealership, friendly people. Would recommend to my Grandmother.

They didn't "TREAT ME LIKE A WOMAN"

Just bought a Used Car at Colonial Toyota in Indiana PA. I have found in the past that dealers treated me "like a woman" always asking is your husband with you ? When can your Husband come in ? Do you need your husband to decide ? NOT COLONIAL ! Tim Neal showed me the car, answered my questions and let me make the decision. I am not married by the way- Their finance guy Fred Fink completed my paperwork and talked to me about Key Care - Covers lost keys for five years- Great idea

2016 Tacoma

Just bought a 2016 Tacoma and Love It !! Jayson Vaughn and Fred Fink at Colonial Toyota made it easy

Still undecided on car BUT not on dealership

I have been looking for the right car for about two weeks now. I have visited a few dealerships on my Quest, but one stands above the rest. Saturday I visited Colonial Toyota in Indiana, PA. I was treated very professionally be Jayson Vaughn. He didn't rush me even though I told him I wasn't ready to buy yet. He even let me talk with the Finance Manager Fred Fink about rates and extended warranties. I haven't bought yet, But when I do it will be from COLONIAL TOYOTA

My Family Car Salesman

Anytime someone in my family is looking for a New or Used car we head to Colonial Toyota. Jeff Williamson has sold at least 4 people in my family this year. We are treated right and always get a great deal from Jeff. This year they hired a new Finance Manager Fred Fink. Fred made the paperwork fun with his Wit and Humor- We added the extended Warranty to cover our vehicle 10 years !!!

Drove from 2 Hours -worth the trip

I live in the Snow belt two hours north of Indiana, PA. When I saw Colonial Toyota had a Pre-Owned Tundra in my price range I emailed right away. Jayson Vaughn emailed me back right away and we set up a demo time. Jayson's knowledge of the Tundra and No Pressure Selling Sold Me. Fred Fink the Finance Manager offered me a Great deal on an Easy Care Extended Service plan that will cover my Tundra until it hits 100K and if I lose my keys- A new key is just a phone call away. Thanks Guys !!

Not like going to the Dentist afterall

I always thought going to a car dealer was like getting a tooth pulled. That all changed last week. I found a vehicle I wanted and emailed Colonial Toyota. I received an email quickly from Tim Neal- he was very helpful and we set an time for me to drive the car. Tim greeted me in the showroom answered all of my questions with NO PRESSURE !! I had some concerns about getting a good rate, but those fears were quickly calmed after he introduced me to Fred Fink the dealerships Finance Manager. Fred got me a great rate, Great Term and I drove away a Happy Customer. I will tell all my friends- Colonial Toyota knows how to treat Women.

salesman J. Williamson salesma /Fred Fink finance

Every thing was straight up no gimmicks or pressure. Treated like an adult.

Amazing Customer Service A++++

I visited colonial Toyota where Jayson greeted me and showed me vehicles on the Used lot. He was very helpful. Fred Fink was very helpful arranging financing. I will buy there again.

Colonial Toyota has a customer for life!

In all my years of purchasing vehicles, I have never been treated as well as I was at Colonial Toyota. I initially went to Colonial Toyota to have service work done on my vehicle. In spite of the fact that I had not purchased my vehicle from them, I was still treated in an outstanding manner.While having my service work completed I met with Tim Neal and told him that I was considering trading my 4Runner in for something newer. Tim Neal was fabulous. He spent an extended amount of time talking with me to understand what was important to me. He answered all of my questions and at no point did I ever feel as though I was being pressured into making a purchase.At the time, the dealership did not have the vehicle that I wanted, but Tim took the time to keep in touch with me. Once the vehicle did become available, Tim set up a time for me to come to the dealership for a test drive. Once again, he spent an extended amount of time with me to answer all of my questions and concerns.Thanks to Tim I am now the very proud owner of a beautiful 2013 Toyota 4Runner. I could not be more satisfied with the whole entire experience.Even though there is a Toyota dealership much closer to my home, I will make the drive to Colonial Toyota.

rating our experience in purchasing vehicle

were very pleased with staff, service and information given us ....to help us when considering the purchasing our new vehicle. Were so satisfied, we will be glad to recommend this dealership to all our friends, family and acquaintances.

very good experence

Their was no pressure to buy and looked at all the SUV,s that we were interested in and took a day to thing about what we wanted to buy. Tim answered all our questions and it did not take long to finish the deal and leave.

Great from start to finish

I was greeted quickly by Jason Vaughn and he didn't pressure me. I selected the vehicle I wanted and agreed on a deal. Jason then introduced me to Fred Fink the Finance Manager and Fred quickly got me a great rate and finished the paper work and I was down the road in my New vehicle in no time. Overall a GREAT experience

3RD vehicle bought...

I recently purchased my 3rd vehicle from Jason Vaughn. He is WONDERFUL to deal with. He is not your typical "sales person". Colonial is worth the drive. You won't be disappointed!

GREAT EXPERIENCE!

Bought my used Tundra from Jason Vaughn. Met him when I walked through the door and couldn't be happier with how he treated me and how he handled the sale. Great sales rep...pleasure to work with. Down-to-earth, local guy who sells cars...not a pushy car salesman. He knew the answers to my questions, or where to find them, and he took the time to track down the couple things he didn't know off the top of his head. I enjoyed my buying experience at Colonial and would buy from this dealership, and from Jason, again!

Relaxed Environment

Tim Neal and Marty Hemmes were great to deal with. No pressure tactics andthey handled all the questions we had. I would definitely recommend thisdealership to anyone looking for a Toyota.

Tall Jason Sales guy

Jason was a pleasure to work with. Extremely friendly and reasonable to work with. Cut directly to the chase. No games - buy the best brand in America today!

Great Experience

Colton was our sales rep. He was very friendly and not pushy. My husband and I came in to look at a specific vehicle and decided to purchase that vehicle the same night. Everyone was helpful in the process and made it easy. We did not feel pressured to buy something and feel we got a fair price for the vehicle we bought. Thank you to everyone who made it happen- especially Colton. He was great! Thanks again, we love our new vehicle!

Excellent customer service

Everyone I dealt with at Colonial Toyota was incredibly helpful. They were very knowledgeable, always polite and professional. I dreaded the process of buying a car, but they made it a pleasant experience. I'm sorry I never met any of them personally, but will definitely will recommend each of them and Colonial Toyota to everyone I know. Specifically, I am grateful to CJ Spadafora, Tim Neal, "Fred" in financing, and Marty. Thank you all very much and best wishes always.

Excellent dealership

I was greeted by the receptionist and from there it was all uphill. Great people to deal with, honest answers, friendly, good pricing. Marty the manager and Tim in sales along with Fred in financials were the persons I had the pleasure of dealing with. Everything was organized and smooth flowing when I went in to take delivery of my truck. I don't have and "cons" to say about the dealership.

Vehicle purchase

Straight forward dealership. Pleasant and helpful sales staff. Service department is helpful when needed . Overall best experiences at colonial Toyota compared to any other Toyota dealers.

Awesome experience!

Colonial Toyota deserves the highest rating possible for all they did for us! It was an easy transaction for us especially since we live over an hour from this dealership. From the moment I looked on the website and got my first communication from our salesman,Tim, we knew buying our new Tacoma would be here.Tim answered a lot of questions we had before we ever went to the dealership,helping us to figure out exactly what we wanted. once options were decided our new truck was on the way! We purchased exactly what we wanted with no hassle and bull dealing.Paperwork these days is time consuming but was handled by friendly Fred quick and accurateI strongly recommend Colonial Toyota to all my friends and will be back! Thanks so much Tim for all you did!

Very helpful, patient, and insightful!

My experience with Colonial Toyota was wonderful. We dealt with Tim Neal who was eager to help, explain details about the vehicles, explain to multiple people, and never rushed us to make a decision. Tim was very helpful with explaining everything about the new car we purchased. Tim was also very patient when dealing with all the questions we had to ask.

Knowledgeable

I bought my other 2 toyotas from Greensburg Toyota, I emailed the man I usually dealt with, he told me he'd get right on it and call me. Waited 3 weeks, never heard back. Then went to have my Rav serviced at Laurel Toyota, was out looking at cars, not one person asked if I wanted help. Salesmen walked past and never even acknowledged me. Went on-line to Colonial Toyota. Was contacted almost immediately from Tim Neal. He was wonderful! He explained all of the features--my other Rav had some of the same features that the salesman from Greensburg had never explained. Tim took the time with me, explained everything, told me I could call him anytime if I had any questions or problems. He even followed up with me to make sure everything was going good. Would definitely recommend Colonial Toyota--they make you feel special!Lisa Grassa

NOTHING BUT ISSUES.

I have only had issues with my vehicle since my husband and i bought it 3 weeks ago I prob have had it a total of 8 days out of the 3 weeks.. They say they fixed it the 1st time after having it for 2 days and it broke down with me and my kids in the vehicle along the road. The second time was when i was leaving work same issue, NOW the 3RD TIME i am without a vehicle yet again broke down with all of us in the vehicle I believe with the same issue, instead of fixing it right i believe they do little as possible, and to talk to anybody we get the run around because it had to be towed back in for a 3rd time. I am so irritated, that if they dont fix it this time i have a lawyer on standby. I know that you can have issues with any vehicle as we usually always buy used(this is my first used newer vehicle) but we shouldnt have this many issues with the same thing happening each time, and that is my only transportation to work that now me and my husband have to share which intells getting my kids out of bed in the cold weather to take him to work(the 2nd time they offered a loaner car) This time we got offered nothing and have gotten no answers.. They need someone on standby over the weekend just in case things like this happen even if they call you back. I must say this is the worst experience I have ever had with a vehicle. ANSWERS WOULD BE NICE!!! NOT JUST AVOIDING A PHONE CALL OR PASSING THE BUCK TO THE NEXT PERSON!!!!! Maybe some contact back would be something you can do to improve a bit better. I would have to also say in the same aspect- I have never had an issue with Tim Neal he was there for you when we needed him even a phone call and took his time out of a day off to call us back because he was the only number we had at the time to contact anybody. Thanks Tim for going above and beyond for us. ( NO ISSUES WITH TIM NEAL)

great service , atmosphere and salespeople!

I have been getting my car serviced at Colonial Toyota for years and have always been pleased with the service and friendly people there. Justin was very helpful in getting me acquainted with my new car. I will continue to do service with Colonial Toyota thanks so much !

Great experience!!!

This is the third be vehicle we have bought at Colonial Toyota. Jason was our salesman this time. He made the purchase fast, easy and no hassle! My husband and I don't have a lot of free time so for him to make this experience hassle free was super important to us!! We love our 4 runner and would highly recommend Jason as a salesman at Colonial!! Thank you!!!

Reneged on deal!

I live out of state and I found a used vehicle at Colonial on the internet. I contacted them through the website with a few questions and received a response from Justin Fuga (Ill call him Slim Ball Salesman). Soon after I informed Slim Ball I would purchase the vehicle at the stated price on the internet site. The next day I received an e-mail from Marty Hemmes (Ill call him Snake in the Grass Manager). Snake introduced himself and had a few questions about the sale which I answered. Snake then said he would write up the contract and e-mail it to me the next day. At this point I thought I had an agreement to purchase the vehicle and at Colonials asking price. However, when the next day came, instead of received a written contract from Snake, Slim Ball Salesman e-mailed me and said someone else was interested in the vehicle and that I needed to send them payment immediately. I replied saying Snake In the Grass Manager is supposed to send me the contract that day then after I review it, Ill sign it, send it back and pay them in full. But later than same day Slim e-mailed me back and said the vehicle was no longer available. I then wrote him back saying I thought we had a deal but no reply. I then wrote Snake and asked what happened and I havent heard back from him either. Long story short, I dont know about the rest of the folks that work at Colonial but if you have the misfortune to hook up with Snake in the Grass Manager Hemmes or Slim Ball Salesman Fuga DO NOT believe a thing they say. They are the epitome of low life car salesmen.

Professional Staff

Courteous and Friendly. Have purchased last 3 vehicles from them, if Jeff doesn't know the answer he will find it for you, does not rush you on decisions, explains everything so there are no suprises and goes over the vehicle with you when you pick it up. Fred explained all paperwork and went very smooth.

Friendly and Professional Staff

From the moment I talked to the receptionist to making my final decision to purchase my Toyota, with the help of Jason and Marty, my experience was very relaxed. Jason was thorough in his explanation of the features and warranty on the vehicle. He was also very patient and unhurried with my questions. Marty was able to offer a deal that was both acceptable and a little better than I was expecting. At a time when customer service appears to be non existent in many settings, it is refreshing to see the staff at Colonial Motors genuinely friendly and customer service oriented. I have worked in customer service most of my life and although training is very important, having people who truly believe in what they are doing is key. That is what I experienced at Colonial Toyota.

True Down to Earth Salespeople

My last three cars have been purchased at Toyota Colonial in Indiana, PA. Although they are a Toyota dealer, they do not pressure you into buying a Toyota. They have great used cars and will do their best to help you find a car/suv that you like and is within your budget. They don't look down their noses at you if you can't afford a new car. No matter what choice you make, they treat you as if you just purchased the most expensive vehicle on their lot. They do not pressure you into buying. They truly are great people and I will definitely always check with them first before purchasing another car.

New or used...you'll be pleased

My experience with Colonial has been for over 7 years.We dealt with Mike Derr first.He left for other opportunities and turned us on to Jason Vaughn and we couldn't be happier with the service we now get from Jason that we used to get from Mike.From sales to finance to management to service to ownership we find this dealership to be top rate! I think it's 7 or 8 cars we have purchased now (ours and our children) that pretty much tells you how pleased we are with this place.Jason is easy to deal with,he's down to earth,he appreciates his customer needs, and fun to work with. Our thanks to Jason and all those at Colonial Toyota. Ben and Darcy......

Surprise, Surprise

I never really expected to buy a Toyota and went to check-out Brand X. After I drove the ... I decided it wasn't for me-- Too big, didn't handle well, over-styled for a PU. This was in Pittsburgh where I live. I was visiting a friend in Indiana & just decided to visit Colonial one day & liked the product and the salesman. Several months later I wandered back in and Brian and I talked some more. I went to another dealer but the ease and efficiency of dealing at Colonial-the quality of the product and Brian's non pushiness stayed with me. Marty & I cut a fair deal & all my buddies love my SR5 & we are all car guys. Too bad, colonial, I'll have your product for a looong time (But thanks!).

Great experience!

Colonial toyota was easy to deal with and was efficient throughout the whole process. We felt they were honest and up front about everything and did not pressure us to make a decision. I cant recommend them enough.

Helpful staff.

I had help from Jeff (sales associate) and Marty(a manager). I had a tricky situation with the timing of a trade in and new car purchase and they both made the transition smooth. They explained everything well and made the purchase simple.

#Timforpresident

Service was excellent! Tim Neal got back to me in a very reasonable amnt of time! I liked his honesty!! He told me the truth! Thanks alot Tim!!

Very helpful in the purchase of my new Tacoma!

Jason was very helpful in the purchase of my new Tacoma, the entire staff was very friendly and knowledgable throughout the entire buying process! I would highly recommend them to anyone shopping for a new Toyota.

Excellent service

Friendly personnel and top quality maintenance service. Also purchased new vehicle and received excellent service. Always available and knowledgable with any questions. Very satisfied with Colonial Toyota PA.

A dealership that really appreciates their customers

A surprisingly refreshing approach to buying a vehicle. No runaround but straight forward approach. Appreciated the relaxed atmosphere and friendly staff members. I wouldn't hesitate sending my friends here or buying another vehicle from Colonial Toyota.

Used Vehicle Purchase

My wife and I had a very good experience with our purchase of a used vehicle from Mr. Jason Vaughn and Mr. Eric Blinzley.They treated us very well and were accommodating with our availability to complete paperwork and pick up the vehicle.We have purchased vehicles from several dealers and would recommend buying from Colonial Toyota over every other dealer we've ever worked with.

A dealership that listens and cares about their coustomers.

I must admit.I hate car shopping..Reason why is they constantly hound you day in day out.When I went to Colonial I told them not to call I will be in when I make up my mind.Guess what they listened.I got My Rava and love it.I had a Highlander before,so as you see I am a toyota person.A special thanks to Tim Neal who made my experience fun. Janet

A wonderful and warming experience

I can't say enough about how well we were treated during the whole process from leasing through eventual purchase. Fred Fink was respectable and concerned with us as human beings and worked everything out to our total satisfaction and was considerate of our situation. The whole process went way above our expectations.

The truck he always wanted....

When my husband was looking for a truck he wanted to buy local. We found the 2012 Toyota Tundra with Colonial and starting dealing with Tim Neal. Tim answered all our questions and made the buying experience an enjoyable one. Everyone at the office was nice and very accommodating. We gave him a monthly payment budget and they met it. We would highly recommend this dealership and Tim to anyone. Thanks again to everyone that helped put the biggest smile ever on my husband's face (not to mention our boys, that are also in love with the truck)!

New 2015 highlander xle

The entire buying experience was excellent. They were fair with our trade in and very easy to work with to make the deal happen. We liked the smaller dealership feel. Jared did an excellent job.

Commendable dealership

I dealt with Tim Neal. He is very knowledgeable about all that I asked him. I also dealt with Marty. It was a no hassle dealing with him. He pointed out pros and cons of rebates and financing.They are to be commended forba job well done.

Excellent

Great buying from this dealer. Staff was great.will buy from them again.Stated best price when you have when i got there. they beat another dealer by a lot of money

Excellent, laid back experience.

Absolutely a plus dealing with Colonial Toyota, NO PRESSURE to purchase anything. The best experience I've had in years. Our sales associate was knowledgeable & helpful.

kind and extremely helpful

Tim and employees went above and beyond to help me purchase my first vehicle at Colonial Toyota and I know I will be back in the future for my my next vehicle thanks for everything I had a great experience. . Dave

Wonderful Dealership!

I had a very pleasant experience at Colonial Toyota. The salesman and the financial department were very friendly and gave me different options towards purchasing a new Rav4. The entiretransaction at delivery of the vehicle was fantastic. Tim had everything ready and I was on my way home in a very short time. Nice people to work with.

Car shopping at Colonial Toyota

My experience was not painful ,thanks to Jason. He was very helpfull and I was able to make a deal within a short time. There was no pressure to consider add-ons dthat were not wanted. I would recommend Colonial to anyone wanting the same experience.

How well they did

They work with you on what you want to buy. They don't try to sell you something that you don't want to buy. They give you all options of extra things to buy but they don't push it. The people are very nice to work with. Would go back there again to buy and tell anybody else to go there. I dealt with Jeff Williamson. He was very knowledgeable and professional.

Thanks!

I recently purchased a new 2015 Toyota Camry from Jason. He was extremely personable and knowledgeable. The whole experience was indeed simple, honest, and hassle-free!Thanks.

Timely and uncomplicated

Our experience with Colonial Toyota and Jeff Williamson was very uncomplicated. He worked through the processed with us in a timely manner. He was very professional.

good deal

I have been buying Toyotas since the early 90's [ the first Camry I purchased was at Colonial ].One of the reasons I come back is because of people like Jason Vaughn. He is very personable and makes the car buying experience painless. He is willing to make the extra effort to make the customer happy. It was a pleasure to once again do business at Colonial.

Very friendly and pleasant to deal with.

My first time buying a car at Colonial Toyota but not my husbands. If or when I purchase another, it will be from Colonial Toyota!

Treated well at Colonial Toyota, Inc

My experience in purchasing a Toyota from Tim Neal at Colonial Toyota Inc was entirely enjoyable. As a salesman, Tim excels in an ability to anticipate the interests and needs of an older customer purchasing a new car. He provided appropriate guidance in acquainting me with the cars unfamiliar newest features. He did this in an unhurried and genuinely friendly manner. Further, throughout this transaction, involving trading an older car for the new one, Tim Neal was supported competently and in a similarly friendly manner by all others with whom I came in contact from the Colonial Toyota Inc team. Further, throughout this transaction involving trading an older car for the new one, Tim was supported competently in a similarly friendly manner by others from the Colonial Toyota Inc team.

Professional and pleasant.

Jason Vaughn was very informative and professional in his vehicle presentation. No one tried to upsale us to more vehicle than we needed. As this is our second vehicle purchase from Colonial, we received exactly the treatment we have come to expect and it is second to none.

Complete waste of time

I've just come home from a three-and-a-half hour trip to see a used car at Colonial. The trip was a complete waste of time because, by the time I arrived, the car was in the process of being sold to another customer who'd apparently made a prior appointment. This was despite the fact that I made an appointment yesterday afternoon to look at the car today, indicated clearly to the salesman that I would be coming a long way, and gave him my number so that he could call if any issues arose. I even let him to choose the best time for me arrive this afternoon. Colonial failed miserably on several counts. First, when a dealership makes an appointment to show a specific used car to a customer the next day, it is in my view making a commitment to have that car available for the customer to see. Second, this obligation is even greater when the dealership knows that the customer is coming from far away. Third, at an absolute minimum, the dealership has an obligation under these circumstances to inform the customer if it finds out that another person is coming in earlier to see the car, thus allowing the customer to decide whether to make the trip or to delay. Yet Colonial never called. The net result was that I made a completely wasted three-and-a-half hour journey that could easily have been avoided with a minimum of courtesy and consideration on Colonial's part.The salesman who made the appointment and greeted me when I arrived initially said he didn't call because he had no idea the car was being shown to someone else. However, he later told me that all the appointments to show specific cars are recorded on a big board in the main office so he -- or, if he'd only just arrived, his manager -- should have known the situation and informed me. It would have been nice if the salesman had offered me some kind of compensation, however nominal, for my wasted time and money but it's a further sad reflection on Colonial that, even after discussing the situation with his superior, he didn't. Instead, he simply suggested that I think about buying one of the new cars on their lot!

Awesome group of people!!

We were reeling from my wife totaling a vehicle, and were frankly not in the mood to be car shopping, when we got a recommendation from a family member to check out Colonial Toyota! I am so pleased that we did! They were extremely efficient in our search, knowing that we had a timeline of rental and needing our vehicle to be arriving! They were also sooo understanding when we had a small hiccup in the process of turning around our down payment! Tim, Eric, Marty and whomever else at the dealership that facilitated the deal we got was amazing! Always so friendly and courteous! We cant say enough thanks to Colonial for the service and expertise they offered! A+++ Dealership!

Excellent experience

Colonial Toyota offered the best price within 150 miles of our home. Jeff Williamson was courteous, straightforward and extremely helpful. He went above and beyond our previous experiences by taking the time to program our phones and thoroughly explain the features.

It was a very pleasant experience

Marty Hemmis and his team at Colonial Toyota were amazing and made buying this vehicle a pleasure. I would recommend this dealer to anyone. They went out of their way to make this such a pleasant experience.

Excellent professional experience

I am very pleased to have had the opportunity to purchase a vehicle at Colonial Toyota this past weekend. Jason Vaughn was very professional in communicating with us until my wife and I were completely satisfied. Jason and the dealership exceeded our overall expectations in the purchasing process. Even after the deal was completed, Jason spent extra time with us so we could fully understand the options of the vehicle and he set up some of the electronics (phone and radio). He made sure that we had all of our questions answered.

Excellent service

I just purchased a used ford escape Brian, the salesman, made the process easy. A week after I bought the vehicle I noticed a strange noise. I took it to the service department too have it checked out. Ended up being a bad wheel bearing. I was ready to argue that I just got the vehicle and should not have to pay when Heather, in the service department, said it would all be taken care of. Thank you.

No. 6 is always great.

I am the sixth child in my family and we just bought our 6th vehicle from Colonial agencies. Oursales person was Tim Neal. We were extremely pleased with Mr. Neal, his openness to our needs; his tolerance for our slow decision-making, and his sense of humor. We value humor in our family. As in the past, we expect helpful, competent service.Hey, you asked about price; all buyers believe deep down inside that maybe they could have negotiated a better price. But, Eric was opena nd honest with us.

Love this place

My experience with Toyota over the past 3 years has been terrific. Marty & Tim were very helpful & answered any question I had. I would definately recommend Colonial Toyota to anyone wanting a new vehicle or a used one. I traded in my 2012 rav4 & got a new one & I love it. Thank you both for making my new purchase easy.

GREAT EXPERIENCE WITH GREAT PEOPLE

Everything about my experience was great from my initial contact to completing the deal. Salesperson Tim was more than refreshing to deal with as was the manager. Everyone seem to be real people.

Nice experience no problems.

As I said above Sales was very helpful in what we were looking for an came thought even thought we had to wait a few extra days. We are very happy with the service.

Great Service

It was refreshing to work with a dealership and salesperson in Brian and Colonial Toyota. They worked with us to find the right car and financing. Brian is knowledgeable and answered all our questions concerning our choice of vehicle and all the options. As this is our first Toyota, we wanted to be sure we were getting all we needed in a new car, and Colonial Toyota provided all we asked.Thank you,

Excellent overall experience.

Jeff was very personable and very professional. He spent time showing us the new car and answering all of our questions. Marty was very friendly also and after some considerable time negotiating, we came to an amicable deal. I would highly recommend Jeff, Marty, and Colonial Toyota when buying a new car. I will definitely be back.

A very refreshing new car experience

I will have to say that Tim was an excellent salesperson to deal with. He walked my wife through all the particulars and satisfied all her questions.For this, I thank him and would buy from Tim again!

Colonial Toyota

We purchased a new Toyota Sienna and the staff were very helpful and knowledgeable about the vehicle and features and safety ratings. This is the first Toyota and first AWD vehicle for us and we are pleased with the comfort, roominess and how easily it handles. This is also the first vehicle we have leased and the staff explained this option in detail. The last new vehicle we purchased was 15 years ago and we are anticipating a long relationship with this van too. At first the size and electronic features seemed intimidating but after a week we have learned to appreciate them. We are glad for our decision to purchase this vehicle from Colonial Toyota.

Pleasant experience

mbhollenbaughWe were new customers to Colonial Toyota and didn't really know what sales service to expect. We were impressed with Tim Neal's personable and knowledgeable approach. He and Brian Maxwell showed no arrogant or "pushie" attitude. It always seemed to be about the customer and the vehicle. Looking forward to several driving years with our new Highlander.

Mike Derr

This is my third new Toyota Camry since 1990 and I purchased them all at Colonial Toyota. I just happened to walk in to look at the new Camry's and talked to Mike Derr since he sold me my last Camry 11 years ago. I was surprised to learn that he was leaving the dealership and decided to buy my car from him before he left. Mike is very is very caring and listened to what my needs and desires were and did everything to get me the car I wanted. I am going to miss him when I am ready to buy my next Camry in 10 y ears. Best salesman ever.

Great experience

My husband stop on Friday, 3/27/15, to look at the Tundras. Tim Neal took the time to find the one he wanted and the color. It just so happened a truck just came of off the truck the day before. It was the right color and everything he was looking for too. We traded our Ford in for the Tundra. We couldn't have asked for better service from Tim and all we had contact with in this dealership. They were kind and very friendly. We would definately go back there and recommend them. Thank you Tim for helping us.

Great experience, great people to work with.

This is the third vehicle that we have purchased from Colonial Toyota and salesman Mike Derr. Mike is very knowledgeable regarding Toyota vehicles and is an excellent salesman. He does not hassle you or suggest anything that you do not want. Mike makes the experience of buying a new vehicle enjoyable unlike other dealerships I have dealt with in the past. The staff at Colonial is friendly and all work together. Tom Moss in servicing is also excellent to make me an appointment that is convenient because we drive 45 minutes to take our vehicle for servicing. We love our new Rav4!

Wanda",Great Experience and People to Deal With"

We were greeted by Judy Nipps when we entered the dealership.We had an appointment with Mike Derr and he was out with a customer on a test drive.Judy made us feel at home showing us the waiting area with fresh coffee and the rest rooms.Mike arrived within a few minutes and showed us the car Rav4 and sent us for a test ride.We returned and Mike answered all the questions we had and started all the paperwork.Mike is a great salesman and even stayed late along with Dena Horvath who did all of the paperwork without any hitches.They detailed the Rav4 and had everything ready when we returned to pick it up.We would recommend Mike and everyone else here to anyone looking for a vehicle.

Welcoming, and friendly with a great product.

We were greeted by Judy Nipps upon entering the dealership. She brought Salesman Tim Neal to us as we looked at the showroom display models. Tim was patient and knowledgeable as we looked through the models to decide which best fit our needs and budget. Tim took us on test drives of four different models helping us to make our decision. Marty Hemmes explained the in's and out's of financing and leasing. Dena Horvath competed our deal with a smile. Everyone we met greeted us and made us feel welcome. We love our new Avalon!

Great experience, nice guys to work with

Let me start off by saying I did my due diligence researching the Tacoma and figuring out what a fair price for a lease would be. I wanted to go through this dealer since my dad and sister highly recommended it. After my sister got her Rav4 through them about a year ago, my dad said he wished he would have looked here instead of going to Toyota of Greensburg back in '08. I shopped around and found the one I wanted at a different dealer and they threw me a couple prices I wasn't too fond of. I came back here the next week to see if Brian Maxwell could get me that truck. I printed out the TrueCar value, probably 20 pages of LeaseGuide.com calculations with different money factors and money down, and the lease calculator from Toyotafinancial.com to show what I wanted to pay. Needless to say, I didn't even need them nor show them. I paid the tax on cash down upfront as well as the title fees, but if I would have included them in the monthly payments it still would have beaten all other quotes I received from other dealers by a considerable amount. This was a very easy experience, and Marty showed me his calculations very simply. I thought I was going to be here for hours negotiating, but the total price they offered was lower than I was initially shooting for. I highly recommend this place. If I buy another Toyota in the future, it will more than likely be from here, and I'm sure my dad will also visit these guys when he gets into the market for another vehicle.

Super Service, most friendly dealership and salespeople

I have dealt with this dealership for 3 years and leased another vehicle this past week. The management and salesman are terrific people as is the service department. Would I refer someone to this dealership and salesman??? YES! I have tremendous appreciation and trust for everyone in the dealership.

Great experience

Tim Neal was great to work with on the purchase of our new Toyota Rav4. He was not high pressure-which was very much appreciated after dealing with several other dealerships. He as very friendly and knew the features and services. I will definatley recommend Colonial Toyota to friends.

Used Ford Truck

Mr. Tim Neal as well the staff was excellent people to deal with. We will continue to buy vehicles from Colonial Toyota. We highly recommend Colonial Toyota and Tim Neal. We will advise anyone we come in contact with to buy a vehicle here. Excellent experience and made us feel comfortable. We both agree this was the best experience with purchasing a vehicle. Thank you all!

Mr. Michael Derr and my experience.

Michael Derr is probably the best auto representative I have ever worked with, his product knowledge was complete and his demeanor and attitude was great.

It was comfortable and without pressure.

I had a good experience. There was little pressure. The customer service was good. I certainly would recommend others to visit your dealership.I love the car I purchased and hopefully will become a regular at your dealership. My salesperson was Jeff Williamson. He was very cordial, polite and professional in the times that I was there.

New Tacoma

Mike knew what I wanted for my truck I traded in which he got me what I wanted,and he knew I was very picky on what I wanted in a tacoma plus had a very short deadline on finding the tacoma I wanted. He exceeded my expectations and got every single thing I wanted and was very friendly in the process and kept me updated with everything. I would recommend Mike and Colonial to anyone who wanted to buy a vehicle. I know I would go back to Mike and Colonial again.

2015 highlander xle

John Woodward provided me with a prompt response to my inquiries which made making my decision very easy. I was prepared for buying this vehicle and found my trade in value to match my results. Deal was able to be completed quickly. I'm very satisfied with my decision.Dena made the financing and closing painless.Mike helped with operating instructions, Brian helped with a return visit to.reinstall some Bluetooth issues I caused. Tim gave phone support for issues I was having.Great team effort.

Fair and Honest-Tim Neal

Tim was a great help to us as we bought a new Corolla. He was knowledgeable and friendly. He listened to our needs and sold us a great car at a great deal. We highly recommend this salesman and this dealership.

Purchase of a new vehicle from Colonial Toyota

Michael Derr was the sales person I worked with exclusively. He was totally knowledgeable, friendly, and responded quickly and efficiently to all of my questions and concerns. This is the fifth new vehicle I or my family has bought from him and Colonial Toyota in the last 8 years, and we will continue to be a loyal customer. I also want to mention how friendly and competent Tom Moss has been both concerning service needs for this present purchase and for all past service needs.

By far the best buying experience I have had.

I was greeted in a friendly manner as soon as I arrived. Jeff was very helpful as I decided which car was best for me. He made sure I knew how to operate everything in the car, and even chatted with me a bit while we waited to hear from the financing department. Financing was great also, she worked to get me the payment I needed. All around a great experience, and I highly recommend Colonial Toyota.

NEW CAR PURCHASE

This is my second vehicle purchase from Colonial. Again this time it was a pleasant experience. Tim Neal had the answers to all my questions and treated me very well as did Dan Parise during the sale and Dena Horvath at delivery. Great people to deal with.

enjoyable buying experiance!

Tim Neal is a nice guy and very helpful.I test drove many other brands in resent weeks and felt he was giving me a fair deal the financing dept.did well for us and the staff were all very friendly.thanks alot!! guess we'll see ya in about 5000 miles!! merry christmas andhappy newyear to all!!!

Absolutely awesome!!!!

Wow is all can say! From the beginning to the delivery of the vehicle was by far the BEST car buying experience I've ever had! Woody my hat's off to you brother! Not only did I get an awesome truck at a Great price, I was treated as if I was a life long customer! Every phone call returned promptly and every question answered. I can't say enough about the rest of the staff too!Very friendly and never any pressure. Heck they even set me up with better financing than I could get at my own credit union saving me $600.00. Now that's customer service! I drove 235 miles one way from Columbus Ohio and I would do it again in a heart beat to be treated the way I was at Colonial Toyota. The next time I'm looking to get a vehicle I'm checking with Colonial Toyota first. No joke! It was well worth the drive. I can't say THANK YOU enough. Michael DiehlColumbus, Ohio

"No Brainer"

The whole buying experience was a very relaxed, "no pressure" experience. All of our questions and concerns were addressed accurately and quickly. Everyone we encountered was friendly and helpful. We were prepared to visit several other Toyota dealerships before purchasing one but they made it a "no brainer" to buy then and there. I hope their service department is as friendly and accommodating.

happy toyota buyer

it was so refreshing to go into a dealership and be treated so well. there were no hassles i was in and out in a timely manner. the people at colonial toyota in indiana pa are a top notch group of people and would recommend going there.

Great customer service

I purchased a Toyota Prius brand new in 2011 from Sue Cunningham. She was most helpful in assisting me in returning my lease from another company and going home in a new car. So when I wanted to trade for another Prius I thought of Sue right away. I called her to check on availability and attempted to make plans to drive to Indiana from Clarion --- but due to the many things that happen in our lives it took me quite sometime to be able to a firm appointment. Sue was able to let me look at the cars available on the Colonial web site that I was interested in. I had told her that I did not have time to spend alot of time there. When I arrived at Colonial Sue had made sure that the car was ready for me to test drive and off we went. I had already looked at the very detailed photos on the web site and after the test drive ---- we signed papers!!Sue could not have been more knowledgable about the product she sells or hospitable. She did make the process as painless as possible!

Painless

I found the Prius I wanted online, and made the trek to Indiana from Windber to see it. We were greeted in the lot by a woman who turned us over to Mike when we told her why we were there. Mike came out and greeted us and showed us every Prius on the lot, he told me the one I was interested in had been sent to auction, however, he would see if he could get it back, and he did.We test drove one of the Prius's that was available, but I had my heart set on the one I had seen on line. It was the right price, color, and the mileage was great for a used 2013. Mike walked us through the paperwork, got me the payment I needed, and then turned us over to a woman who did the financing paperwork, she went through it like a pro in no time explaining every sheet as we went. I picked up my car a few days later and drove home very happy.

Great Overall Experience

We recently purchased a FJ Cruiser from Colonial Toyota. They allowed us to test drive the vehicle, explained all of the features, and gave us several accessory options. The model we were looking for was on the dealership, but they did not have the color we were looking for. They contacted another dealer out-of-state with our desired color. They were able to make a deal with them rather quickly, and even matched its price to the one they had on stock. Overall I would recommend the dealership for their helpful salesmen, Mike Derr, and their persistence to make a trade with another dealership.

Love my camry

Everyday I find something new and amazing my car can do. Took it on a road trip and the ride was smooth and comfortable. I get better mileage with my new camry than I did with my civic. So in love with this car. My salesman Jason was very helpful and explained all the features and showed me how they all worked. Dena did a great job getting a good interest rate and we got through all the paperwork quickly.

outstanding job

I have been searching for something for four wheel drive for a while and my boyfriend and I saw my fj cuiser on auto trader we called about it and got tim to answer a few questions we decided to drive out and take it for a spin we live in carnegie so it was a bit of a haul.. I fell in love driving it we had a few things we wanted looked over and they got done... tim was so personal and didnt try selling it by shoving the sale down my throat and being that I am a female I always felt belittled when talking to sales men not with tim..... I have a good history of working on vehicles and he really was very honest... I will make the travel to come back in the future I love the service I had got ...the only thing I would change is that maybe having a spare key and a full tank of gas but over all amazing thank you tim neal thank you sooo much

Very satisfied repeat customer

I give Colonial Toyota and Jeff Williamson my highest possible endorsement. This was the second time I purchased a new Toyota through Jeff and found every aspect of his service to be outstanding. Additionally, I was introduced to the service manager who made an excellent presentation. I've since found every aspect of his presentation to be dead on outstanding. I was pleased with Jeff, Tom in service and Colonial Toyota in general to the extent that I've since recommended two others to work with Jeff as they purchased their new Toyota vehicles. Each is equally pleased with the experience.

I love my 2014 4Runner Limited!!!!

This is my 3rd vehicle purchase from Colonial Toyota. I've always been treated fairly and their service has always been great! Jason Vaughn was a no frills salesman who showed me and explained everything about the 4Runner. I explained to him when I came to the dealership that I want 1 price (the best price) Which I got!!! Buying automobiles can be a not so enjoyable experience with a lot of dealerships and that is why I chose Colonial again! Thank you Jason and Colonial Toyota. Jamie Bonatch

Why I bought another Avalon instead of some other vehicles

Met Mike several years while I was waiting for my car to be serviced and took time to look in the showroom.Although I was not buying at that time, Mike introduced himself and offered to assist in any way. On mysubsequent visits, usually for service, Mike always said hello and was polite, courteous, and knowledgeable.For that reason, when I was looking for another used Avalon or other Toyota recently, Mike was there and offered his assistance once again. At that point, only one car was of interest to me, and I felt it was not exactly what I wanted.A few days later, another similar Toyota Avalon was traded. Mike immediately called me to tell me he felt it was veryclose to what he thought I wanted. We set up an appointment, and I felt it was a good opportunity. Since it was going to be used mostly by my wife, we set a time for her to see it and drive it.Shortly after that, we did indeed purchase it.Mike set everything up and it took only a short time to finalize the sale and drive away. Our time that day was limitedand Mike suggested we return when convenient to show us how to set and use the many features. .He also had Tom, the Service Manager, available to answer any questions we might have. Mike did a fine job of explaining the warranties, features, etc. When I look for another Toyota, I will look for MIke.

Great sales job

Jeff is great. This is the second toyota we bought from him! He went above and beyond a year ago finding a car that matched what we wanted so we came back just because of him to buy another car this year.

Insult/ Pressure Sales

I wouldn't send anyone to this establishment. I received nothing but pressure from my salesman and insults from the GM DAN. They matched an offer on my trade from another dealer then acted like I owed them the sale. I told them I needed to sleep on it for a night and then DAN insulted me and said "if I wasn't smart enough to realize a good deal that the offer wouldn't stand the next day", so I left. I forgot my owners card and had to go back. When I got back he did a horrible job of apologizing. He said he wanted to explain that he "was upset when I held them past closing and then did not make a deal. He held up his end of the deal and you didn't hold up yours (me)" He then said "it showed you're not a man of your word and showed my true character" ARE YOU KIDDING ME?!!!!! I have bought plenty of vehicles and this place will NEVER sell me one or any of my family members. I have never experienced anything like I did that day. Their service garage might be #1 in the area but their sales are in the gutter. If I was owner, this GM would be canned. I am glad to say I bought the truck from the dealer I had the initial offer from the very next day. Thanks to Dan for increasing my intelligence to what is a truly good deal. I wont mention the sales person I dealt with only because he was probably only trying to do his job. I can deal with pressure, but will not tolerate insults.

Wonderful experience

From the very beginning of searching for a car at Colonial Toyota I had been in contact with john Woodward, internet sales coordinator. He sent me an email within an hour informing me he will do his best to make the whole experience fun and easy going. He did just that. I drove the 45 minutes to the dealership the first time and spent a good two hours there while he found me exactly what I was looking for. After we found it he made it a point to get me as much as he could for my trade and also make the payments affordable for me. It was very easy going the entire time and non stressful which is great when it comes to buying a car. John went back and forth several times with the general manager to get me the best deal which then the general manager Marty made it a point to sit down with me directly to try to save me money. Which never happens anywhere else!!!My car came in, in a few days and the whole paperwork process was so easy. John showed my husband and I the car which is exactly what I had pictured. The whole process was very easy going thanks to John. I will definitely be back.

Easy Car Buying Experience

I was recommended to Mike Derr, Salesman, by a family member for purchasing my new Rav4. I already knew what I wanted, but Mike was very helpful with answering all of my questions and getting me any other information I needed. He was also able to get me a great price on the car, and I was very pleased with the entire experience. Thank you so much!

Best Car Buying Experience of Our Lives

Ok - Keep in mind that my wife and I hate slimey car salesmen. Our previous purchase was at a local Ford dealership that we have regretted for the past five years. We were with our daughter two years ago when she purchased her new Rav4 at Colonial Toyota. YOur staff was very professional and helpful and she came away really pleased and still loves her RAV to this day.So my wife and I were cautiously optomistic when we walked into the Toyota lot last week. Michael had helped my daughter with her purchase priviously, and I have to interject here that having him as a highly likable student years ago, made me even more pleased to see him years later was such a great sales rep for Toyota.Mike helped us try several vehicles and guided us into a selection that was perfect for us. I think we are going to love our 2014 RAV4 even more than our daughter, and look forward to coming back to Colonial Toyota for our future automobile needs. Thank you, Mike and the Toyota staff!

Buying made easy.

I was looking for a used truck, had payment range to stay in. Jeff Williamson worked all day to get me what I needed . Jeff and the Colonial staff are great at what they do. This has been my second vehicle in the last eight months with them, I would send everyone I know to the them. Thanks.

mike derr salesman

Mike derr has treated us professionally, and with the utmost courtesy. He approaches sales in a low keyed and steadfast manner. We have purchased several vehicles from mike and have never had a problem. We would recommend mike and colony motors to anyone.

The Right Car at the Right Price

In July of 2014 my wife and I began to think that we should at some point in the not-too-distant future begin to think that we should look to trade our 2010 Toyota Corolla on a newer Toyota. We were basically satisfied with our car, were consistently told by Colonial Toyota service managers that our car was in very good shape, and began to believe that Toyotas can run forever. Still, we became concerned that as our car neared 80,000 miles that it could totally lose its trade-in value before we were ready to deal. We also had the idea that we would prefer a new Camry. So we decided to call Michael Derr at Colonial, after receiving a letter assuring us that our 2010 Corolla was still very desirable. That night we stopped by Colonial Toyota just before closing time, only to take a quick look to remind ourselves what a new Camry looked like. Michael pointed to the Camrys and matter-of-factly commented that the new Corolla was a lot larger car than our 2010 model. We found a 2014 slate metallic Corolla we were impressed with and planned to see Michael the following day., still seeing ourselves more as factfinders than potential purchasers. When we returned, though, things moved so quickly and easily that within a couple of hours it became clear that the time was right and that the financial aspects of acting now were all positive The 2014 Corolla is a lot more car than the 2010, it has many high-end features, and we can tell already that the gas mileage will be very good. In other words, yes, definitely found what for us is the right car at the right price.

Buying used

If you want to buy used, do your research. In doing your research (and I don't just mean on price) you will seldom find a better place to buy than Colonial. Jason Vaughn was a great salesman to work with. I walked away from the dealership three times and he never made me feel badly for leaving. He really worked with me to get the vehicle into the price range I needed and then helped me to figure out how to get into an appropriate monthly payment.

My Colonial Toyota Review

I had looked for cars on www.cars.com and found a 2012 Toyota Rav4 that interested me. My wife and I took a ride up to Colonial, but found that the Rav4 was not to our liking. Sue Cunningham took us under her wing and showed us several other cars on the lot within our price range. We settled on a very nice 2012 Kia Sorento Sue worked out a deal for us that we were very happy with. Sue is a very nice lady. Very professional, knowledgeable and friendly My wife and I were very pleased with Sue and our whole car buying experience at Colonial ToyotaJack & Susan Truxal

Love Colonial Toyota In Indiana Pa

Marty Hemmes is my kinda guy! He's straight up front with you and explains everything beautifully. This is my 3rd vehicle purchase from there!

Car buying experience

Great car buying experience with Jeff Williamson and the whole Colonial Toyota dealership. Recently purchased a used 2011 Toyota corolla. Jeff made the car buying experience great. No sales pressure, no fancy words, no games. The vehicle I purchased had a minor problem with the brakes making noise and Jeff Williamson and sales manager Dan Parise assured me this would be taken care of and offered to hold the vehicle until this service was completed. I opted to take the vehicle home and return to the dealership for the service. When my wife returned for the brake service it was performed with no hassle, in a timely manner, and the brakes are now silky smooth (My compliments to the service department) I would highly recommend Jeff Williamson to anyone looking to purchase a new or used vehicle from Colonial Toyota.

Was shopping for another vehicle and stopped to get info