CarMax Tulsa

4.3
Overall Rating

Customer Service: 4.7 Buying Process: 4.5 Quality Of Repair: 1.0 Overall Facilities: 4.4


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Unbelievable

4
Disappointed customer on 11/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 1.0 Overall Facilities: 5.0

Purchased a 2014 ford fusion was exactly what I wanted .. was in Arlington TX. Transfer was free however took 2 weeks to get to tulsa then after beige explained to about certified car check and all paperwork done.. drove off the lot only to return the car account the software for the audio and satellite would not work after 10 minutes they took to a dealership where the car has been for 2 days now and yet to be looked at


STEVE & JEANNE RICHARDSON

5
STEVE on 05/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

WE HAD NEVER EVEN CONSIDERED CARMAX UNTIL I WALKED THROUGHT HE LOT AND SAW WHAT THEY HAD. GEORGE AND TYLER WERE A DELITE TO WORK WITH AND EXTREMELY ACCOMODATING. I HAVE BOUGHT A FEW CARS IN MY LIFE AND NEVER HAD IT GO AS EASY AS IT DID. THANK YOU FROM BOTH MYSELF AND MY WIFE. IF I EVER NEED OR WANT ANOTHER CAR CARMAX WILL BE OUR 1ST AND MORE THAN LIKELY ONLY STOP. THANKS AGAIN GEORGE HUNT AND TYLER IN THE TULSA STORE. STEVE & JEANNE


Great experience

4
Marsha on 02/20/2013

Customer Service: 4.0 Buying Process: 4.0

Our experience was great! They hooked us up with a car for our growing family. No hassles. They made buying a car fun and exciting!


no haggle=you lose

4.3
Steevee on 07/29/2012

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I had to use them because they were the only ones who had my exact car I wanted. Their price on the car they sold me was about the same or higher than similar listed vehicles, but their trade-in offer was half or less of blue book.


SOLD to Carmax

5
SOLD to Carmax on 07/06/2012

Customer Service: 5.0 Overall Facilities: 5.0

I was not in the market to buy from Carmax but to sell. I got $3000 over what any other dealer would pay. It was simple and efficient. Of course I'm happy... I got what I wanted. The people who assisted me were respectful and very helpful.


you can do way better than carmax.

3.5
informed buyer on 08/30/2011

Customer Service: 4.0 Overall Facilities: 3.0

Carmax sells cars at elevated prices because they know most of there clientelle have less than perfect credit. In reality, most of there cars carry a $1500 to $3000 premium over what you can buy in a normal new/used dealership. Also remember, at carmax, you get a week 90day warranty standard, then have to pay for coverage. At the dealership, by the time you hit carmax msrp. You would have bought a warranty, maintenace plan and may possibly may have free tire protection. Less than perfect credit? I haven't been to a major dealer yet that can't deal with all types of credit unless they are premium brands like porsche and bmw. Lastly, carmax prices are non negotiable so you may be able to save so much money at the dealership? That the competeing car at carmax might have an msrp that equals what you paid out the door at the dealership. Don't just read this and take my word for it. Do your footwork, send out e mails, and talk to several dealers to negotiate. I guarantee you will beat carmax pricing 90% of the time and have more paid services for your vehicle i


$21,998

Mileage: 43946

Color: Silver

Transmission: Automatic

Body Style: SUV

City: Tulsa, OK

Contact seller for Engine Type

$21,998

Mileage: 59928

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Tulsa, OK

Engine Type: 2L I4

$19,998

Mileage: 62189

Color: Black

Transmission: Automatic

Body Style: SUV

City: Tulsa, OK

Contact seller for Engine Type

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