Braman BMW West Palm Beach

run do not walk

you have been warned, you can not trust this guy, this dealer Take your business elsewhere. These are the very people that give the reputation the industry has.

Great sales adviser.

Neil has been great in selling us our new car and was very attentive to every detail. He made sure he registered our Assist and we enjoyed the experience.

Fake appearance

After we agreed on a sale price of a per-owned car at this dealer, the sale guy put a car dealer ship fee on my invoice. When I and I asked what that was for? It said that was a mandatory fee and I would pay that same fee at any car dealer. I decided to not buy but go home to think again. After talking with other car dealers, I found that that was a lie. When it called me the date after, i told it to take off that fee, it said "Go another place" and hang off on me. 10 minus later, it called me back and told me that its manager agreed to take off that fee and asked me to come to sign the contract. Then they sent me to a room with a finance manager guy. This guy was more terrible. At first, it showed a very gentlemen attitude to entice me to buy additional insurance and service that it provided. After I denied all, it changed the attitude 100%: Negative and rude. It even not willing to give me a copy of my car fax which it promised to give me. When I insisted to have it, it made a terrible photocopy of the paper and through to my face. Oh, lol. I had to control myself so much to avoid f... to its face. Since I already signed on the paper, so I had to get it without able to cancel.But all of you still have the option NOT TO BUY THERE if you did not sign the contract. The 3 guys I talked and dealt with were all fake in their attitude. DONT GO THERE, otherwise, you will experience the same thing.

Adam Levy and Braman

I am new to Florida but I am not new to BMW! I have had many throughout the years and my 2014 is due to be returned soon. Adam Levy was definitely the perfect match for me to ease the nerves and assist in selecting the perfect new car for me. His expertise and understanding deserves an A plus! Not only did I lease a new car but Adam was able to have my car serviced while i was waiting! and a thank you to Juan Teves my service writer who was kind enough to schedule the car service while I was in the showroom! WOW...can you get better servivce!!!!! Thank you!

Tom is the man to go to!

The best salesman I have ever had the privilege of working with. He was genuine, honest, and so pleasant! If I ever go back I will only work with Tom. He was truly all about the experience. Absolutely wonderful! I recommend him to every car buyer that walks into any Braman owned dealership. Tom is the man to go to!!

Great Team

The Team at Braman BMW is great. I had the easiest buying experience in my life.I told them what i was looking for and with my luck they had the exact BMW M6 i was looking for. Michael Scharmer and Mark Jaffe were great. I look forward to buying my next BMW with these guys.

Great experience

Been coming to see mark for 11 years .. Great salesmanAlways takes great care of me . Always has my best interest in mind .. I can trust him.

Poor Service From Service Department

Service department has been unable to diagnose and repair an issue and doesn't communicate with customer as promised.Ongoing issue since 02/22/16 with battery dying overnight and continuously running water pump after key off. Vehicle brought in to Braman BMW West Palm and issue and possible diagnosis described to service adviser. After several days, service adviser stated 9+ hour diagnostics, unable to pinpoint problem. I went over issue and possible diagnosis again with adviser over phone and was later advised that several components had been found to be in need of replacement... wiring, computer, harness', totaling roughly $3300. 4 months later, battery dying again presumably due to new battery that was replaced in February, now unable to keep up with constant discharge and recharge. Bring vehicle back, re-explain problems to new adviser (old adviser gone), service keeps vehicle 2 days, now late Friday, advise me yes, battery dying overnight and need to keep vehicle over weekend and recharge battery, scan and diagnose problem. One week later get call... water pump is issue. charging me again for 3.5 hours diagnostics and water pump that I originally told them was running for hours after car shut down and was obviously doing so. Vehicle is still in service department, work being performed. Wife spoke to service manager on Wednesday to find out what is going on and why they are just now figuring out that problem is what we told them was the problem 4 months and $3300 ago and was promised he would "take care of it".It is now Friday, after hours, neither the service manager or service rep has contacted us to let us know where we are with repair.Car was also presented to wife after initial repair in February, dirty and unwashed after being left outside while in dealership. Poor service and problem still as of yet, unresolved.

Neil and Bramen gave me everything I needed

Was contacted by Neil. Gave me an offer that I couldn't refuse. Simple deal. Most important, Neil explained everything to me and gave me a complete rundown of the car. Would positively use him again(which I will in three years).

Not trusthworthy or reliable

As my car was under warranty, I entrusted the staff with maintenance. However, my service advisor did not inform me of delays or issues on multiple occasions. After one such delay, I went to the dealer to pick up a courtesy vehicle, the staff drove me around the lots for over one hour. Noone could find my car. Last week, I had to replace the oxygen sensor in a car with 21K miles. The mechanic who fixed the car stated the oil and air filter had never been changed. Be wary if you trust your car's maintenance to Braman BMW West Palm.

Positive attitude

Adam is knowledgeable and no pushy. He understands that the customer has his own agenda. Will definitely buy from him when my lease is up!

Bmw Certified Purchase on 3 Series

Donna was a straight shooter and a pleasure to deal with!! Donna was also patient and provided all of our available options in order for us to make the best decision and never rushed us. We also appreciate the follow up Donna provided. We will defiantly be back to make other purchases!!Peter was also great to deal and made us feel welcome and important. It was great to talk and deal with a fellow Midwesterner.Robert provided the ins and outs of the call and was very informative. Robert was not only patient but offered to follow back up with me at a later time to go back over the car.

Great experience!

Jamal made me feel so comfortable making such a big decision. There was absolutely no pressure. When I came back to buy I specifically asked for Jamal after having such a pleasant experience getting information from him days earlier . I happily ended up with my dream car!

Neil Vota-Exceptional

We have bought a number of BMW from Neil and BRAMAN. Neil is a 10/10! He is courteous, honest and has gone out of his way to accommodate my family in a number of ways. He actually met us at Miami International Airport to deliver one of our cars after hours. He is quite unique.?Neil, thank you for all your service.The Rothchilds

Neil is the best.

I have been buying my cars from Neil Vota for decades. My daughter, my son and my Husband also have bought cars from him. He's the best. He's is an honest sales person. I wouldn't go anywhere else to buy a car.

Wonderful experience

My experience and buying a car from Mr. Alichwer definitely exceeded my expectations. Mr. Alichwer greeted me ever so kindly and let me know he was there to be of assistance whenever I needed it. He made me a priority and worked with my husband and I very diligently until we were satisfied upon the purchase of a car. He answered any questions we had, he took us for test drives several times. He definitely made sure I walked away a happy and satisfied customer of BMW. Mr. Alichwer also followed up with the next day in regards to my 320i series and made sure I was completely happy with the operation of my car. He also followed up a month to the day I bought the car to hear how it was going with the car. Also, he called to reassure me if I needed anything he was there to take care of me.I only have the best things to say about Mr. Alichwer! I would highly recommend him to anyone whose interested in purchasing a BMW! He is very professional and courteous. He treats anyone that walks through Braman BMW with the outmost respect. I truly thank him for acknowledging me when I walked through those doors that day I bought my car, when so many other client advisors saw me walking around for several minutes and not saying one word to me. He truly appreciates his clients and his job. He loves what he does and it shows.

Donna Is The Best!!!!

Donna made my experience with BMW a memorable one. Something me and my daughter will never forget. It was so very awesome!!!!! 5 Stars service.

first time experience was terrible, i left your dealership l

first time experience was terrible, i left your dealership livit. money is the main motivatornot customer satisfactionTotally left their feel demeaned,belittled,profiled and discriminate against

Dealership is not trustworthy - huge disappointment

I keep having the same problem with my SUV since I bought it. The dealership keeps it for extended lengths of time and routinely notes in my service paperwork that a front end alignment fixed the problem. Since when does a new vehicle need repeated front end alignments? In addition, the dealership performed work on my car that was not identified in the paperwork and even left someone's coffee cup in my car. This has been a horrible experience and extremely disappointing. Don't trust them and if you have to use them, get everything in writing or they will take advantage and conveniently not remember of uphold promises they make.

Excellent service

I had a fast, thorough and courteous experience. Request Willie Orth; he will make sure your purchase is an enjoyable and thoughtful experience. Thank you!

Neil vota

Neil is great to work with... No nonsense. Straight forward, knowledgable. I got what I wanted and was very comfortable I'm doing it. Let Neil help you.

Great sales office, horrible services

DON'T EVER buy a car from them. Horrible service center. They always have excuses.i waited with 3 kids and a car seat for over an hour, on the curb, waiting for them to get my car. Which they didn't wash. When I complained they said they would detail it next time. Next time came along and they detailed it. Apparently they used sap to clean it. My car had sap all over it. This is just one of the horrible stories.

White glove experience

Smooth easy no hassle transaction . Osiris Cedano makes you at ease and confident with no hagglingHe cares unlike the old guys there who aren't hungry to make your deal a reality

A very pleasant experience

I made the trip from broward county because my previous experience with with Vista motors was less than perfect. I contacted Braman on line and was connected with Doug Lawson.I stopped by and was treated like a valued customer.They cut to the chase and didn't waste my time. They gave me a fair deal on both my new purchase and my trade in.

Doug Lawson

If you are thinking of purchasing a BMW and want a professional, honest, problem free experience contact Doug Lawson at Braman BMW West Palm Beach. I called Doug late one morning, told him exactly what I wanted as far as trade value, vehicle and finance and he had it done by 5 that afternoon. Financing was extremely smooth with Jim Gilarmo. I never had to go to the dealership except to pick up my new car. Absolutely perfect !

Well Run

Everyone I have dealt with at Braman BMW has been very friendly and helpful. Frank Ferraro salesman is not pushy, knows what he is doing and is very friendly.

Terminating a lease early and buying a BMW

Spent several hours at Braman BMW. The visit was efficient and every detail attended to. This is due to the knowledge and patience of Jorge Mundo. He worked closely with my wife and I answering all our questions and concerns. Our buying experience was an excellent one and it was a seem less process thanks to Jorge and others on staff. We would not hesitate to recommend this dealership. Very satisfied with our new BMW 428i convertible.

First BMW Experience

I visited Bramen BMW and after test driving the X3 and X5, ended up leasing a 2015 X5, a former "loaner" vehicle which allowed me to reduce my payment without compromising on "newness". Osiris Cedeno was knowledgeable and incredibly helpful in assisting me in finding the perfect vehicle for my needs and budget. The entire process was painless and not as arduous compared to other dealerships. When it came time to pick up my vehicle, my X5 was in the showroom with a red carpet and presentation stand besides the vehicle, which made for a unique and memorable experience for me. Bramen BMW is a class act. They were professional and efficient in all aspects and I highly recommend them and Osiris.

Best experience buying a car

Came in for service and Donna offered me a great deal on a new car. She was friendly, honest and informative. Helped me make a decision

Outstanding service at Braman BMW West Palm Beach

I drew all my way from Key West to take a look at BMW 328i Convertible. Got there late, maybe 20 min before dealership closes. I was greeted by very friendly and caring staff. Oscar Gutierrez, one of the staff was taking care of me,very professional, friendly and helpful. I even had a chance to test drive the same night after what I fell in love with the car and ended up buying it the next day. The process of buying my new car and trading my old one was so smooth and stress free that I still can't believe it.The first and greatest experience at Braman BMW West Palm Beach!

excellent

Jorge was very friendly and helpful. I liked how efficient the process was. They are a first class dealership with great staff that are more than willing to help

THE BEST

I happened to stop into Braman BMWTo look around. After two hours or so, of going over the vehicles available to meI did lease a vehicle.This store is class a five star all the way.During my visit, everyone including theSales manager, Marc Cohen stopped toIntroduce themselves. I cannot say enough about Ocirio, my sales person. He directed me to a vehicle that made sense for me rather than a more costly vehicle.I have purchased at least 50 new automobiles from Rallye Motors in NYamong others and I don't impress easily. Keep up the top shelf environment Mt. Braman. I know it does not come without large costs.SincerelyLouis Pope Jr.A very happy client

My experience with Braman BMW and Jamal Alsafeer

Shopping for a convertible for my wife was made easy and painless at Braman BMW. I was introduced to the 228I Convertible by Jamal Alsafeer, which I test drove and fell in love with!! The leasing experience was made very simple, without any pressure. My wife is extremely satisfied with her first BMW; thank you Jamal and Braman BMW

BUYING WITH CONFIDENCE

THERE IS NO BETTER WAY TO PURCHASE A VEHICLE THAN TO STEP INTO A DEALERSHIP FEELING A SENSE OF COMMUNITY! NEIL VOTA PROVIDED EXCELLENT CUSTOMER SERVICE DURING A SEAMLESS PURCHASE FROM SALE TO HOME DELIVERY. YOU CAN BUY CONFIDENCE AT BRAMAN!!

Experience

I went to the dealer, specifically to speak with Michael Scharmer, about the possibility of leasing a 328i. Never did I think I would leave having signed my name on the dotted line. I told Michael what I wanted, he found a car for me and I walked out happy. I will be driving it in a few days. No stress whatsoever! Michael knows his cars and made me feel I was in the right place.

The best experience

The best experience at Braman BMW with Adam Levy. He was honest and NOT pushy. Really a great dealership and great salespeople. Everyone that helped me was a top notch person at Braman

Clean place, good customer service, nice and helpful people

Mr Al-Safeer Jamal was the first person I met when I visited the place the first time. He is a very nice guy. He took his time to explain everything. He was very respectful, and took all my thought into consideration. Mr Mario Ceresa also had to bring his part into it too. He was the one available for the test drive and to discuss the deal. They both did their best to make my dream comes true. Thanks to both of them and to the guys at the finance department. I almost forgot the receptionists who always come to offer something to eat or drink. They are all nice people, including Tiffany who took her time to teach me how to use the car when I picked it up.

An excellent experience in superb customer service.

Customer service at Braman in West Palm Beach was par excellence. Steven and Nikki were "real people" and not just sales associates. They made certain that we found the right car for our needs, and exceeded our expectations. From finding our vehicle, to financing, every detail was attended to in a timely manner. The entire experience was our best one ever! Thanks to Steven and Nikki we are customers for life.

Car buying

Recently I purchased a vehicle from Braman BMW , MY salesperson was Donna Shankman, Donna is very knowledgeable about all aspects of the cars She is selling. She helped me get the best deal on the car I purchased. She stayed with me through the whole process making it a pleasant experience.I must also mention Frank Ferraro,who was also instrumental in obtaining me the best deal on my trade. He is a man who believes in the lost virtue of truthfulness and service. These individuals are a credit to Bramsn Motors. MSB

EXCELLENT EXPERIENCE

Our overall experience with Sarwat was excellent, he ha the right information on every aspect of the vehicle , great guy. We will definitively recommend him to anyone. Thanks buddy.

Pleasant Experience

My overall experience at Braman was top notch. Donna Shankman is not your typical "hey buddy" type sales person. Our deal was straight forward and completed in record time. Something that's difficult to find in the auto industry. The downside is how they try to "work you" in the Finance Department. Still plenty of room for improvement in that department.

Braman WPB review

I just had my second experience at Braman in the last 3 years. I came back to Braman again because of salesman Jamal Alsafeer. He was informative, not pushy, and made. me feel at ease. He listened to what I said I wanted and worked hard to make the car I wanted affordable for me. The dealership is very nice and professional. It was a great experience again for me.

6th car from Braman

We just had our 6th car purchase/lease experience with Braman. We had purchased 3 MINI's and leased two Audi's. We just got our first BMW with the help of Nicole Stem. This was by far the best experience yet. Nicole was super efficient and had the majority of the details taken care of before we arrived. I will use Nicole again for our next BMW purchase and have no complaints about all of our experiences with Braman.

Bmw car lease

My experience of Bmw at bramans was extremely good. Doug assisted me with all my needs and requirements.The team are very professional and i would most certainly recommend people buying a car to buy from them.

Redefining Customer Service

This is my fourth lease thru Braman - that say it all. The five * rating was earned by outstanding service by Harrt Nurza Vince Cerone and Hat's off to Mike Rotter who is committed to Braman's excellence beyond the norm. Thanks guys !

Overall a great experience. Would recommend dealership.

Never experienced a dealership like yours. My wife and I felt so special. Your training program must be very consumer satisfaction friendly. Thanks for everything. I do believe we maybe lifelong BMW customers.

Hassle Free

Quick, efficient and hassle-free...all car purchases should go as well. Coming to agreement on price was very quick and professional; paperwork was processed efficiently, and car was promptly cleaned and available for delivery

Excellent Service!

Neil Vota provided outstanding service throughout my purchase experience: fast, efficient and attentive. Neil often went out of his way to keep me informed, including following up with me even on his days off. Great dealership, great staff, great experience!

Laudine 2016 X328i

The 2016 X3 is the third BMW car I have purchased from Sarwat. It was because of my positive previous experiences with Sarwat that I chose to return to Braman West Palm Beachrather than go to the BMW dealer in Jupiter which is closer to where I live. Any time that I had need to be in the dealership Sarwat always treated me and my husband like an old friend. Sarwat knows his products and was able to cut to the chase in our recent visit by pointing out how the 2016 X3 is different from my 2013, He remembered what we like and need in our car. My husband is in a wheelchair and throughout any visit to the dealership for any reason Sarwat is always sensitive and helpful to him.

Great customer service & pleasant experience

Donna Shankman is the best in the biz!! Tired of the pushy salesperson that does not listen to what you like or even want? Then Donna is the salesperson for you! I would rather go to the dentist than buy a new car. Donna did everything within her power to make this experience less stressful and pleasant. Visit Braman BMW and ask for Donna Shankman and you will not be disappointed. She is there to help you every step of the way before, during and after your purchase.

The best dealer experience you could have.

This was the best experience at a dealer I have ever had.Everyone I dealt with were just great and eager to help.The dealership is like none I have ever seen.The best part of my whole experience was my sales associate Steven Stejskal was the best .He was on top of everything. Made me feel at home. He did everything he could to make it a day. Thank you Steve your the best.

Awesome

Mark Hull was an outstanding person to work with. He kept me informed about what was going on. Of course this would not have been possible without the best service liason Mr Kerry Crowder. He directed me to Mark. My own personal Genius Robert is the cat's meow, so friendly, helpful and knowledgeable.This is my second BMW from Braman and I look forward to our continued relationship, especially if I win the lottery!

Stress free

Osiris Cedeno - Working with him to purchase my new BMW made the experience of purchasing stress free. He is definitely a person to ask for when visiting Braman Motorcars

Purchase of a new X6M

Great experience. Mr Marc Jaffe was a tremendous asset in our decision making for the purchasing of our new X6MMarc was friendly, professional and overall extremely knowledgeable of all aspects of the vehicle.Thank you Marc!

Great place

Great deanship, they where attentive, friendly and great at their job. Jamal Al Safeer was a great salesman, gave u what u where looking for. If u need a car go see Jamal!

Sarwat Farrag--the most patient and sincere car salesperson

I have been with BMW since 2009 and have been with many different model cars and SUVs. Sarwat is by far one of the most knowledgable and patient salespeople I have ever met. He is sincere in wanting to get you the right vehicle. He does not just leave you once the deal is done--he continues to help with any issues you may have. GREAT sense of humor in a stressful situation. I would highly recommend working with him --he knows his vehicles and cares about his customers' true desires. I will always highly recommend him!Thank you for always caring and being so nice to my whole family --including my children.Debra

Great Dealship

Working with Michael Scharmer and Raj Alexander a pleasure.NOT like other dealships.When you walk out after buying or leasing you walk out with a smile on your face.

New car sales

Steve was very helpful and did a great job making Buying my car a good expectancy unlike other dealers. Steve's partner Joe also was very helpful thru the process!I will continue to recommend this dealership

Great car buying experience

I hadn't bought a new car in almost nine years and I kept putting it off since my last experience was not fun. When I finally decided to start looking for a new car, the team at Braman BMW made this experience painless. My salesman, Mario Ceresa really worked with us ( a friend was also buying a car) to get the car and the financing that we wanted. I never felt pressured or intimidated like I had in the past. Once we ordered our cars, Mario kept in touch and updated us throughout the process. Thanks Mario for making car buying a stress free experience!

Awesome!!

Great service,easy to work with.Steven is the best. Would recommend to anybody. They really work so hard to get the that you wanted.

Awesome service

Gary was very Professional. He spent the time walking us through the options available to us. He explained how the finance worked, the available inventory and did not waste any of our time.

Best car buying experience ever!

My husband and I were referred to Braman BMW in Palm beach by an ecstatic neighbor. We were told to see Joe Mingolla and Steven stejskal specifically. We did and we laughed the whole time! We got so pumped up with their " unique" sales technique that Joe cajoled us into buying 2(!) cars, one for each of us!! All the staff were terrific including Frank Ferraro and gsm Dan Bayard! We even met Mr.Braman. We wholeheartedly recommend this store! Great , great funny time!

New car purchase

Our salesman, Michael Belo, made our purchase of a new 750LI the painless process in our history of buying cars. Michael really was very efficient, a true professional and a gentleman. We have had two follow up calls from him to ensure everything was going well with our new car. This speaks well for Michael but also for the management team at Braman BMW, West Palm Beach.

My fifth car from this dealership and the same salesperson!

I continue to go back to the same dealership and the same salesperson because I know I'll receive excellent customer service! Thanks Willie Orth!

Excellent experience at Braman BMW WPB

I recently purchased BMW at Braman dealership in WPB. Jamal Alsafeer was our sale representative and he was extremely helpful and very professional. He went an "extra mile" to accommodate our needs and I will highly recommend him to be your future Braman's BMW rep at WPB. Thank you Jamal.Mirjana and Scott

Best car buying experience ever

I just need to say the staff at Braman bmw were so phenomenal more specifically my sales rep Steven stejskal he was very polite, informative, and made me feel like I was home. I was comfortable the entire day and best of all he made it fun! Please take the time to meet the staff at this location they are most definetly the best in class.

BEST LEASE EXPERIENCE EVER !!!

Why go anywhere else??? Best price, best customer service and without a doubt, the best experience I have ever had leasing a car. How car leasing is supposed to be!

Thanks

Thanks to Joe Mingolla for selling me a great 418i convertible when I wasn't even looking for a new car. Joe convinced me you only live once and the clock is ticking..awesome!!!A sincere compliment to the entire team. Tks to Joe, we met frank Ferraro sales manager. Good guy. Boots on the ground ready to get a deal done. Also very helpful were Steve, Raphael (finance and paper work) and Moises explaining the operation of the car.Also got to meet Buzz Braman and GS Manager Daniel Bayard.Joe, tks again to you and the team. Braman BMW is a great organization and obvious that you all work as a team and show the ability " To Think Customer"Alain Maca

Top Notch

Found a car and Neil Vota, Internet Sales Manager, on line. The car was sold before I could get to the dealership to look at it. Neil understood my needs and worked though his inventory to find a vehicle suitable for my purpose. He is a seasoned professional and delivers a top notch buying experience.

Service as it should be!

I would like to thank Danny Bayrd for his kindness, cooperation and good will he extended to me with tire replacement. He went beyond the call of duty and served up BMW assistance as it should be. BMW Southampton NY should be disassociated from BMW as they give bad service and give BMW a bad name. Braman BMW West Palm Beach is the only place I will ever purchase or service my car.

Excellent customer service!

I went to two other South Florida dealers and I was not treated anywhere close to the way Braman West Palm treated me. They went above and beyond to make me feel comfortable and not harass me. Other dealers would not let me even test drive their cars. I want to thank Mario Cerrasa for his excellent service. I will buy a car from them again. I highly recommend them.

Our new 320i purchase was a wonderful experience.

Jorge Mundo and the Braman sales, business managers could not have been more professional and attentive to our needs, making the whole process very enjoyable. My wife loves her new car. Happy wife happy life!

Excellent ready to go back for more !

Always approach car buying with trepidation - thankfully this was a pleasant experience with Steven Stejskal and several of his associates along the way. Very professional - no pressure - what a first class dealership - exactly the car I was looking for and pricing was fair/competitive. When my husband is ready we will go back.

2015 328i Lease

My wife and I visited the Braman BMW showroom with the intention of looking at and driving a 328i sedan or convertible. Sarwat and Alex shared insights on each car and walked my wife, for whom the car is for, through the high lights of a BMW. After driving the convertible and spending over 2 hours with Alex looking at most available 328i's my wife chose a car. The decision was not pressured by either Sarwat or Alex and we were happy with all aspects of the leasing experience.

Happiness is a Home Called Braman

BUYING my BMW i3 at BRAMAH =HappinessQUESTIONS were all answered thoughtfully and diplomatically (no matter how simple the question) = HappinessSUPERB customer service and exciting place to be, looking forward to my next purchase! = HappinessAND ... The GENIUS is for the deepest detail of all BMW concerns.FREE .. Refills of Electricity i3 is 100% green, TURBO CHARGE for 2.5 hours vs 18 hours elsewhere = happiness.FREE .. Tea, Coffee, variety of edibles THERE''S NO PLACE LIKE BRAMAN! =Home Sweet Home!

BMW 650i experience

Just bought a 650i and had Neil assist myself. He never once pressured me. The customer service was great. Left happy with the deal I got. Will buy again and have already started referring family and friends. -Kevin

This was our second purchase and the experience was ever!

From our first purchase to the warrantee service provided, we have been very satisfied and have recommended Braman to all our friends. Every person we have met with at Braman have been 5 Star quality.

EXCELLENT! Could not be Better!

3days ago I leased my 3rd BMW from Braman. Nicole Sturm assisted me with the last 2. Nicole made my experience fast, easy and pleasurable. She's knowledgable, prepared and takes the time to know her customer. I am very happy at Braman from sales to service! It's a first class dealership!

EXCELLENT

I leased my firs BMW in Braman BMW West Palm Beach last week, Harry made the process very smooth and he explained everything, very patient and professional.

Excellent experience

We just leased our 5th BMW car from Braman Motorcars in West Palm Beach. Once again Nicole Stem took care of our needs and demands. She really went the extra mile in the process of finding the right car to lease and in receiving the old lease back. The entire experience was really comfortable and fast. Our experience in the service department also has been excellent thanks to our great Service Advisor Joy Rivas. She does a great job maintaining our cars in perfect conditions.

Joe is the best sales-person EVER!!!

i went to Braman BMW to get my car serviced and went to browse around the showroom... thinking about getting a sedan. Joe approached me and i thought... 'oh no, here comes some BS sales talk...' but he was very personable, funny and actually genuine! he didn't talk down to me, was very informative and he made the whole experience very easy for me. i wanted to trade in my 328i conv. for a 335i - and it was thanks to Joe that i eventually decided to go for it. i'm very happy w. my new wheels and the excellent service i received.thanks Joe! and thanks Braman BMW!best, amelia.

Great Tenacity to Find Me the Right Car

I went into Braman two weeks ago to buy a BMW. As a four-time BMW owner for the last 20 years, I knew the performance I was missing with my other two cars. I had complicated needs for the car however, that made it difficult to decide which model was the right one. My sales consultant, Joe Mingolla, patiently went for numerous test drives with me and tried mightily to match my needs to the right vehicle. Finally, we settled on a new 228 convertible, and we were able to come to terms on it for a three year lease. I don't know many sales consultants who would have had the patience and determination to not only sell me a car, but find the right car for me. Joe is tops in my book, and my experience with the team at Braman was very positive.

I purchased a damaged M4

[Update as of 7/29/2015]:1. It's been more than a month, I don't hold any grudge against this experience anymore. I'm letting it go.2. I haven't got a new front bumper yet.3. I received a sales experience survey. I know it's a way of some dealership to decide wether lose a customer or not by the ratings. I'm having a mixed feeling about this.4. I decided to post this review in the first place because I had a bad experience and didn't feel that the dealership was willing to take care of the problem before the manager gave me a promise to replace the bumper for me.5. I just wish this never happened. I learned a lesson in a hard way. 6. Have a nice day.

Special Order BMW - worked out great !

Nicole Stem did an excellent job reviewing our options on a new BMW and walking us through the process. My wife and I appreciate her straight-forward and friendly style of communication. Nicole's estimate on expected delivery time on a special order was right on target. We love the car. Thanks Nicole.

MY delightful experience

I approched the Braiman BMW dealership with some reservations because I was considering to purchace a car in Nov/Dec for my annual stay in Florida. I met Alex Simpson. the sales representative, who took his time and showed me all the avaiable certified cars that were available and we came upon a beautiful car with only 7,000 miles which looked beautiful and suited my taste, He was very patient and accommoadating and we worked out a price and he explained the details of the certification extremley well. He arranged the return of the rental vehicle I drove in with himself, so I could just drive out with the vehicle. He represented Braiman extemeley well.

Leasing new BMW

Easy to deal with, sales personnel were knowledgeable , dealership had a good selection. This was my 6 car utilizing Braman of west palm beach. Very clean facility

Time is precious...

Jamal Alsafeer made buying our car a pleasurable experience! Super nice guy, knowledgable, and accommodating. Easiest car buying experience to date! We will def be back to get other cars from this dealership. Jim Gilarmo did a great job as well with our financing. So much paperwork and he had us in and out in a jiffy. Great teamwork. Thank you!

muy buena experiencia

Muy contentos con nuestro vendedor ya que nos explico todo perfectamente de parte de la familia machin

Outstanding service

We had a lease turn in and walked in on a busy Saturday, but were promptly greeted and serviced by Mike Belo. Even though they sell the most Rolls Royce in the country (maybe the world), he made us feel our business was valued and greatly appreciated. He walked us over to the cafe inside the dealership while he looked up the vehicles we were interested in. He did all the leg work, while we relaxed. We thought we were going to "shop around" and look at other brands, but after our test drive, I fell in love with my BMW 5 series again. Even though only the color is different, this car is amazing- just like the service at Braman West Palm Beach! A great team!

Always the Best!!

I just purchased my 4th (5th??) BMW from Braman, & Marc Jaffe has been my adviser for all. Each experience has been enjoyable & stress-free. His expertise has guided me in the right direction each time.

An excellent experience

It was a fun experience getting this car. We left the dealership knowing the benefits of it. Mark Hull was excellent. He is very very professional knowledgeable and patient.

No counter! Long stories of their other customers!

I have traded BMWs quite often and when I went here to work on trading another car... I just found Sarwat to be a snake and he told us hat he would not run credit and when we got home.....and looked online a credit check had indeed been run!!! They give you this spill about how all of their celebrity clients come and they have bbqs with them! I want to buy a car and not listen to Sarwats BS! He wanted us to pay 10000 down on a 58000 car! Really! They didn't try! Picking up from a different dealer. Do NOT use Abraham EVER!

Our experience was more than a 10!

I recently had someone total my 2008 328I BMW convertible which needless to say was not a fun experience. We had the rental car for a month which is not long to find another car. We had recently purchased a new home so buying a new car right now was not in the plan so getting a great deal was very important. We found Braman on auto trader after two weeks of looking. I was getting very stressed at the thought of 30 a day for my rental so the pressure was on. Once we contacted Mike at Braman the rest was simple. It was a 2.5 hour drive from Ft Myers to Palm Beach. Mike was very so helpful. He even offered to stay for us so we could get this transaction done. He had the car washed and filled was fuel. He was so professional and made the experience speedy without making us feel rushed. We will buy our next car from Braman and MIke in the near future. As we know she is a transition car as I will have my convertible in a couple of years. Thank you Braman and Mike.

Wonderful Experience!

I want to begin by saying, that this was definitely one of my best car buying/lease experiences that I have ever had. I want to say thank you to Jorge Mundo, the internet manager at Braman BMW in West Palm Beach for making our experience very enjoyable and with no drama or hidden agendas. He was professional and concise with the information that he gave us. We literally where in and out of the dealership with our new vehicle within two hours. I thought that was amazing! We even were served lunch, I would definitely recommend this dealership and have already to numerous co workers who asked about my new BMW. To me it was worth the drive from Miami and I want to continue our relationship with your dealership when my current lease runs out.Thank you Again for the Wonderful Experience!!Orlando Saavedra

Ease of getting a new car

This is the 2nd car that I have leased with Nicole Stem and I highly recommend Nicole. We spoke on the phone as to what I was interested in and then when I went in to the dealership, she had everything ready for me to see and test drive. She kept me up to date with the status of the new car delivery and when the car came in, she had it ready for me with all the paperwork. Nicole made the process so enjoyable and very easy.

Marc Jaffee = excellent service

Marc makes it very difficult to buy from anyone else! his service and attention to detail is far beyond my expectations! I couldn't be happier with my purchase and the Raj/Marc team is just the icing on the cake! Thank you guys for everything!

AWESOME EXPERIENCE!!!

I had a great experience purchasing/ordering my 2015 X5. Mark Jaffe made the buying process fun and exciting. The dealership really made me feel like a valued customer. I was so undecided on what options I wanted on my X5 and made a few changes in the process of ordering and Mark was very patient with me in changing my options a few times. If you are looking for a BMW, I would recommend only Braman and Mark Jaffe. AWESOME!!!!!

Everyone at Braman was lovely to worth with.

Nicole was a pleasure to work with. She was extremely knowledgable and helpful. She guided me through the process and acted as an advocate for me.Nicole was a complete professional she handled and oversaw every aspect of the transaction. She even handled situations that are definitely not in her job description. She went above and beyond.I recommend her highly

Experienced and professional

Helped me purchase my dream car and was able to process my transaction swiftly. Thanks a lot Neil can't wait until we have our next bmw to purchase and will defiantly be back to you.

Braman BMW dishonors agreed upon deal

It is seemingly unconscionable that a dealer of the magnitude of Braman BMW would agree to a deal including down payment and monthly payments to a long time loyal BMW customer and then reneged on that deal! There was no counter offer and just a long text explaining how sorry....Braman should hold themselves to a higher standard - buyers beware.

recent purchase of bmw x1

Mr Belo was very helpful.The buying experience was not stressful,not a lot of questions & paperworks was fast.Im very impressed.I would recommend BMW with friends.

Thank you for honest and magnificent shopping experience

The Braman BMW in West Palm Beach is absolutely amazing.mr.Vota is honest knowledgable person.We are very excited about our new X5 and Braman motors Mr Athloff Sales manager is outstanding person with one goal 100% customer service. He has always put profit last on his list... we are extremely happy. A+ rated 5 STAR customer service.

New car purchase

I found the experience very enjoyable and would reccomend Marc and BMW. My wife was so impressed that she is considering a BMW thru Marc

Straightforward and exceeded expectations

Jorge and the team handled the certified car purchase in a transperant and straightforward manned. One we set a price, they even added new tires before I picked up the BMW 750i because they felt the wear was not up to their standards. This exceeded my expecations.Jim in their finance team was quite knowledgable and patience in working with my financials questions on the contract and loan financing terms.The Genius team member was very patient and fantastic at setting up my personal preferences and Iphone capabilities. Excellent service overall.

Very Happy Driver

I Love my new BMW- I feel Safe and Sexy! Working with Donna was a dream, she was accessible at all times and helpful with all my questions. I cannot wait to drive my family around this great new car!

Good Experience

Great car buying experience at this dealership. Salesman Adam Levy was very helpful. Informative and not pushy. I came in to see a particular car I found on the internet so I knew what I wanted. Equally as important as the sales department is the finance department. Many a deal has gone sour once you go into the finance department. I can say that Jim Gilarmo was the most helpful and caring finance person. He put in the effort to find just the right program for me and was helpful in guiding me with the upgrades I added to my financing. I am a long time BMW fan and owned my 2005 X3 for 10 1/2 years. Looking forward to another 10+ with my new 2015 X3. Highly recommend this dealership, sales person Adam Levy and Finance Officer Jim Gilarmo.

Really great people

If you had ever avoided driving a BMW because you didn't know better (like me), do your self a favor and go see Chris Barulic at Braman BMW - he made all the difference in my decision to purchase from Braman.

Making customer feel comfortable

This is the 3rd Braman BMW product that we have leased in the past 6 years.from Braman BMW, West Palm Beach, Florida.I am not sure, but we may have had Neil Voata take care of my husband when he picked out our second BMW.We found Neil Voata to be patient, fair and accurate on picking out a BMW SUVwith my husband. Also, my husband and Neil worked together on what wasneeded. Even better, we talked to him on his day off because our car had comein early. Neil is a perceptive salesman who we definitely would recommend.

Thank you for an excellent buying experience.

Thank you for an excellent buying experience. My sales person was Sarwat Farrag and I would definitely recommend him and the Braman BMW Motorcars dealership,

Good buying experience

I would like to take the time to let you know of the wonderful experience I had at Braman. My wife and I were helped by Mr. Robert Sengelmann and he was excellent. His knowledge and attention was really appreciated. He was so helpful and really took the time to answer all our questions and accommodate us. I would absolutely recommend him to anyone. His service was above and beyond and I couldn't be more pleased with the experience.Thank youTony Vasconcelos

Time vs. Money

Two important factors to weigh in when I started looking for my vehicle: 1) car shopping/buying is a time-consuming experience; 2) I'm a hard-working single mother with no spare time on my hands. I contacted Braman via phone first in an attempt to save time (both mine and the dealer's). The friendliness, direct-to-the-point approach and attentiveness had me driving over to the dealership immediately. In this successful experience I left behind my used, purchased 2010 vehicle and drove home with my first luxury lease- a gorgeous 2015 model that I originally thought would more than I could afford. Adam Levy went above and beyond what I expected and made a memorable impression on both myself and my small child that I had carried along with me. I now know first-hand the reason for success behind the Braman name and would not hesitate to refer another car buyer there. I am thrilled with my car, grateful for the amazing deal and amazed with how well I was treated!

Great buying experience

I had a great buying experience at Braman Motorcars. My sales person was Adam Levy. It was a pleasure to work with him; knowledgable and informative. We was between a few different cars and he worked with us for a few hours to get the right car and best deal possible.

A pleasant buying experience

Neil Vota, in the internet sales department, did an excellent sales job. He was very well informed, not too pushy, but still managed to get me to buy a car on the spot. After driving home I found a couple of small "defects" on the car. I called the next morning and he asked me to come right up to the dealership, even though their service department was swamped. Neil managed to fix both "defects" himself, and in addition programmed the bluetooth hook-up for my iphone, which I didn't have time for when I bought the car. That's what I call service!As to the dealership, they had the largest selection of BMW's I have ever seen, and it was easy to find a used BMW on their lot that matched my requirements as to model color, and accessories. All in all it was a very pleasant buying experience.

Used Car Purchase

I bid on a 750i xdrive that was on eBay and it did not meet the reserve. I called Neil and worked out a price. We dealt with a few issues that had to be addressed and had the total price of the sale worked out and I sent a wire transfer. Neil picked us up at the hotel and drove us to the dealership. We thought that we would be able to start our 1700 mile journey right away. I was disappointed that the vehicle was not clean and detailed since it had been paid for a week. The only other issue that I had was the finance employee being rude and asking for more money when all the figures had been agreed to. We resolved that issue and we left the dealership. I think that 3 hours was too long for the purchase of a vehicle that was already paid for. Overall Neil was a polite and nice salesman. All I would recommend is they have the vehicle detailed and paperwork ready so that anyone out of state can get on the road.

Braman BMW West Palm Beach rocks...

Jorge Mundo (assisted by Dave Berry) were excellent and quick on following up with us. Jorge listened to what I was looking for and immediately provided solutions to exactly fit our needs.We enjoyed his communication and it was very easy and convenient to deal with him. He is great in presenting things in a simple manner and manages to answer any question in ways that make it easy to understand and follow.Jorge was very polite, friendly, respectful and knowledgeable. We admire his patience, how he really took time and made us feel extremely comfortable during the purchasing process. It seems he understands exactly what his customers want and, with a great but subtle sales approach, leads to closing the deal to everybodys happiness and satisfaction. I had been to countless dealerships during the purchasing process and nothing and nobody compared to the service provided by Jorge and the team at Braman West Palm Beach!We drove up from Miami to find our new car and we did not regret it even a second. The entire purchasing experience and level of service provided completely matches the luxury product being sold.

Very Friendly environment, thorough and professional!

Met with Neil Vota and reviewed the car selection based on my specific needs. Determined the car that best suited our needs, test drove it and worked out the details. I was treated with respect and professionalism in a very friendly environment.

Exceptional Sales experience

We were just intending on looking at BMW as an option for my Honda lease ending. We were met in the showroom by Oscar Guiterrez as we walked in very friendly, not pushy at ALL! He showed us our New and Demo options. We were very surprised to see that we could walk out of there that evening with a purchase for the same payment as my Honda lease including paying off my last 4 lease payments! We are very happy with our purchase which includes all maintenance for 4 years or 75,000 miles! Oscar Guiterrez was so easy to work with and would definitely recommend him to anyone!, We are looking forward to a continued partnership with Braman BMW and Oscar! Awesome experience!

Purchase

This is my 6th car from Bramen and they make the purchase an easy and quick experience. No one wants to spend 6-8 hours in a dealership haggling

5 Star Service

My experience far exceeded my expectation,. This was my second purchase at Braman and my sales person Sarwat Farrag is the best. I would recommend him time and time again. I will be back in 5 years for my third purchase.

Great Experience!!

My husband and I each got a BMW 528 and we love them!!! Oscar was very helpful and made the car buying experience a pleasant one. Everyone was very friendly at the dealership and went out of their way to make sure that we were taken care of. We will make sure to visit Oscar again when the time comes for another new car!

A good experience

Our sales associate Jamal Alsafeer made this a pleasant experience.. We looked at Audi and BMW to replace our current Infinity. Jamal took the time to explain clearly the BMW difference and the added value of the dealership.

Love this Dealership

I bought a 2011 BMW 3 yrs ago from Braman and went back to find out what options I had since my 2011 was coming out of warranty. I sat down with Chris Barulic and within a few short hours he was helping me transfer all my belongings out of one red BMW into a brand new, 2015 red BMW. Chris introduced me to Fred, who is a sales manager that was able to put a deal together and Devaughn Pickens who took care of the financial paperwork. The Braman staff made me feel very important and I hope to be a long-time customer for many years to come.

Great cars. Great people.

This is our third experience with Braman motor cars and once again they did a great job. Colin Richards was excellent and made the lease return and selection of our new BMW fast and easy.great Cars. Great People

Good Experience

I was contacted by Braman BMW Sales Manager Mr. Peter Althoff and he has listened to all my concerns, at this point I am satisfied with his remedy of working with us to make the new purchasea pleasurable event. I am sure that we will be able to stay happy and have a fantastic experience with BRAMAN BMW as promised..Thank you again, Peter

Great experience

one of the best dealership I have walked into !!! Jamal Al-Safer and Mo Reza are two of the best people in the business !!! I will buy a car from these people again.

Why We Have Been Repeat BMW Customers

We have leased or owned BMWs since 2003. Of the 5 we have had 4 were leased or purchased from Braman Motor Cars. The client adviser has been Marc Jaffe. We are repeat customers because of Marc Jaffe and the dealership. They are straight forward, honest, helpful and courteous. They do not forget you once the deal is done. They are there to help you for the entire time you have the vehicle. Service is great, our service advisor, Andy Baron is very helpful. Obtaining a vehicle at Braman Motors is truly a very nice experience.Patricia & Tony Capuccio

Buying a car

Jamal Alsafeer is a highly professional car salesman .. He gave us a VIP treTment from the moment we got to the dealership till we left with a brain new car that we really like:)I hogu recommend him or his stuff for a great service if you wanna get a car from Braman BMW.

My 2015 BMW 335i M Sport

Marc was absolutley fantastic in putting together a great deal for me. I traded in my 2011 335i M Sport for the 2015 and the entire process couldn't have gone any better!

OUSTANDING Treatment!! A++++ Customer Service!!

I had the pleasure of dealing with Braman BMW for a used car purchase. I specifically dealt the Willie Orth for my transaction.I purchased a lightly used 2007 BMW X5 and was VERY surprised as they treated me as if I purchased a new Bentley! My purchase was probably one of the cheaper, more used vehicles on the lot and yet they delivered a spotless car meeting every promise made. While waiting for the minor "reconditioning" it needed (took a couple of days for the new tires, trailer hitch, etc.) they even loaned me a BMW for my use!!After returning to pick up my X5, I was greeted by Willie and his team to deal with the delivery, financing aspect and the quick overview of how the car "works". The car was in perfect condition (as promised), the other personnel I dealt with were wonderful and the "Genius" (Robert) took care of my quick lesson even throwing in an iPhone specific cable for my audio listening pleasure! Another nice "touch"! My only wish was that they were located close OR even in Orlando where I live as I would be taking it to them for any service needed!!Anyway, while I look forward to enjoying my "new" car...I will for sure be looking to them for my next car purchase new or used!!HIGHLY RECOMMMENT this dealer and Willie!!!!

2015 BMW 535i European delivery,

This if my first deal with Braman BMW, and I would like to say that John Weltzien really help me get the best deal out there. It's my first deal and can't wait for the next delivery. I had a great experience in Europe. Thank you John and supporting staff for the great experience and creating a customer for life!!

True Professional

Colin Richards was a professional and totally took care of us from the moment we spoke to the moment we drove off in our new X5. He even called to followup to see if we could get the garage door to work with our new car. Met all of our needs. Colin makes it happen and would definitely recommend him, great advisor without the pressure.

Braman BMW and Adam Levy - a great team

i have a very good experience with braman BMW in west palm beach. i took a test drive 2 months ago in the 535i BMW which i eventually leased, but was not satisfied with the price offered. mr adam levy, my salesperson, was very nice and understanding, and told me he would contact me, when and if, the price was decreased. when my price parameters became available, he contacted me and i went forward with the deal. there was never any sales pressure which i greatly appreciated. neil goodman md

Excellent experience

Had a series of exchanges about purchasing an i8 and built a relationship with the manager that made me want to consider a BMW for my son's first car. I was very specific, explained what I wanted and 2 hours later we had a deal done with exactly the car we wanted. Very satisfied customer.

Exceptional service from Mike Belo

First I want to say that when I came to Bramen, I wasn't sure that I even wanted a BMW. Mike Belo approached us quickly ( but not aggressively - I hate when a salesman make me feel attacked ) . He asked us what our needs and wants were regarding a car we would be interested in. Between the three of us , we made a few choices and started the test drives. Our decision was made relatively quick , and Mike ran the numbers and various payment options. He was straight with us , didn't try to force me into anything I couldn't afford. I was very appreciative of his approach. It made us feel like we could trust him, especially since we already had rough numbers run before he came back with his. So we finished our financing and paperwork and we took the new car home that night. Since we closed the dealership , Mike offered me to come back the next day I wasn't working , and he would have the car detailed. It's the little things like that, a customer appreciates. I have given Mike's name to three people from my work already. I typically hate the process of buying a car. Mike really made it as easy as possible.

Got what I wanted at a fair price.

Just signed for my first BMW 435i Convertible. I always prefer a non-salesy experience and got one here. From the first time I dropped in to see the car, and then test drive, it it was an easy experience. After I gave Tom my contact info he did not harass me. He contacted me from time to time to check in. We even talked general contractors since I was doing some work to my PB apt and it made the connection more friendly. In the end I took the car for a second drive with my wife and made my decision that night. Tom and I traded negotiation points for about a half hour and then it was done. NEW BMW! I was very satisfied. Thank you Tom and BMW gang.

Excellent Experience with Ziad Nadar of Braman BMW

I recently purchased a BMW 650i from Ziad Nadar, and my experience could not have been better. Ziad was professional, responsive, knowledgeable and friendly, which contributed to a fantastic experience at Braman. I highly recommend reaching out to Ziad when you're in the market for your next BMW!

Professionalism

Harry Mizra,was very professional to me and my family on our visit to your dealership. He made me feel very comfortable from beginning to end with the transaction.

Great experience!

I came in to the dealer to look at a certified pre-owned BMW M6. The vehicle was prepared and waiting for my visit. Nicole demonstrated great knowledge about the vehicle and its functions and options. Her friendly and knowledgeable way of driving the sales process made me drive off with my new car.

Best experience at a dealer ever

Honest, no games, gave me $2500 more for trade then they told me on phone. Didn't play games. Everyone super friendly. See willie orth

A very good experience

Jorge Mundo was a very personable client advisor. I felt that he was honest and efficient. I would recommend him highly. We had just come from another large BMW dealership in Coconut Creek and were very unhappy with the experience.

Braman BMW Great Dealership!

Thanks to Jorge Mundo our sales associate at Braman BMW for a great experience in the recent purchase of our 7 series. He was fast, efficient, friendly & knowledgeable. It made our 4 hour drive from Tampa worth the time & trouble!

Lease of 428i

Marc Jaffe at WPB BMW was Professional, knowledgeable, pleasant and extremely helpful. What a nice experience it was purchasing my automobile from Marc Jaffe. Not only did he allow me the pleasure of test driving various vehicle he then delivered it to my place of choice. This was way more than I ever would have expected. He was amazing throughout the entire process and made getting a new car pleasurable. I would highly recommend him for your next car lease/purchase.

Braman BMW Ready To Please

Best car purchasing process ever. Colin Richards provided expert services, knew the vehicle we purchased inside and out, and ended our evening with an in depth education of our new car. We went in with numbers set in mind and he made the deal happen. Colin and the finance department are a great team. We are very pleased.

"We highly recommend Braman BMW".

Braman BWM and, in particular, Marc Jaffe were instrumental in making our transition from NY to Florida a smooth and successful one. Braman BMW arranged to have us picked up at the airport and taken directly to Braman BMW. When we arrived at Braman BMW, Marc had our new car waiting for us and everything set up so we could process our purchase in a prompt and professional manner. After signing the necessary documentation, Marc demonstrated all of the features of our new BMW. We couldnt have been any more pleased with the professionalism and courtesy of Marc Jaffe and the rest of the folks at Braman BMW who made a stressful time in our lives a little less stressful. We highly recommend Braman BMW.

The Car of My Dreams!

I've always wanted a BMW and for years I was looking on to get it but it was out of my reach.Mr. Sarwat was incredible and in other words excellent on my request (even thug I want it to pay little less) but the comfort and luxurious of my new BMW it is worth it.Just what I want and the car of my dream..:-)I am very happy and pleased....I'm in love with my new car!!!Thanks Sarwat for the excellent job you provided me, you made it easy for me.

Great Dealership

Very smooth process, even when trying to find the car with all of the options, Mike Belo did a great job of searching and getting the car quickly. He answered every question I had and was always keeping me updated on where we were throughout the process. He went above and beyond and even personally picked me up to get my new BMW. I wouldnt go anywhere else.

Great and easy experience getting just the car we wanted!

Smoothest experience we have ever had in getting the exact BMW we wanted. Nicole showed us all our options, was very knowledgeable and friendly. We were in and out quickly with no waiting. She kept us informed every step of the way and we got our car faster than we thought we could. So glad we went to Braman and Nicole Stem.

First BMW

I've always wanted a BMW but thought it was out of my reach. Colin was excellent in ensuring that my dreams of a BMW were fulfilled. He worked on our lease all day to figure a way to get us in our first BMW. We are very pleased with the deal and are loving our new car!

Excellent!

I was walked through the different options that I had to choose between depending on my budget with very knowledgeable sales people. Everyone at the dealership was very eager to teach me how to work the technology package of the car. It was a pleasure to have bought my car at Braman BMW Palm Beach.

Best Experience!!!

It was my first time time purchasing a car from a dealership and I went to Braman BMW West Palm Beach, where Mike Scharmer helped me pick the best car for my needs and he made it fit into my budget. He handled everything with diligence and a level of professionalism that I have never experienced before. His friendly demeanor guaranteed him a lifetime customer! I definitely recommend Braman BMW West Palm Beach and Mike Scharmer to anyone who is looking for a positive and easy experience! Thanks, Mike!

GREAT MINI BUYING EXPERIENCE

Robert Sengleman has the best sales tool ever, he loves these cars, knows every detail about the brand. A true professional. I will recommend this dealership to my friends who will want one of these cars when they see mine.

leasing a car

Excellent experience. Jorge Mundo made renting my car easy,affordable, and convenient . He delivered the car to my house and explained everything. The whole experience was enjoyable.

''First time experience''

It was a first time to buy a car at Braman BMW West Palm Beach and Colin Richards was a helpful, professional , efficient and friendly. I bought a used Toyota ,but they treated me as a customer who is buying the most expensive car at the dealership. I'm pleased and totally satisfied with the service so far , also I love my new car as well. Thank Braman and Colin for this experience.ZS. A.

All around Amazing!

Braman BMW West Palm Beach and Donna Shankman truly delivered on the luxury car buying experience! Donna was patient, knowledgable, friendly, efficient and meticulous, leaving no stone unturned and keeping me right at ease throughout the entire purchasing process. This woman knows her cars. I must commend the finance staff, receptionist/greeter and managers as well for contributing to an all around amazing car buying experience. Such a smooth process. I am thrilled about my new BMW! Thanks Donna.

A Perfect Day!

As I entered the front door of Braman BMW West Palm Beach last Friday, I was immediately greeted with a happy " Good Morning Mrs. Leffler" ! ." That started my perfect day . Then Donna and I sat down to purchase my 6th BMW from Braman . She is professional and very friendly and caring . Donna explained every single detail of the car and showed me all the features . It was an education very much appreciated. My new car is a pleasure to drive and is everything I hoped for and more . I special ordered it tailor made to my specifications with Donna's help . Braman is very lucky to have Donna there and I will certainly recommend her to my friends . (I also have the best advisor who is always helpful and takes good care of my cars . Edwardo Fuentes .) I thank you very much and also for the good lunch in your new cafe :) Shirley Leffler

nice service

its great that you recive your car in your home and sign there and dont need to go to the dealer and spend your time this is the service that make the diference

My New BMW

I would like to take a few words to let others know what a wonderful, knowledgeable, and friendly person Tom Rice is!! He made the purchase of my new BMW 328i a most pleasurable experience. He took me through the process of test drive to purchase without a glitch. He was there every step of the way with a professional demeanor. I would recommend Tom to anyone looking to buy a new or used BMW!!!

Best Shopping Day Ever!

We stopped at Braman BMW in WPB to look at the BMW 5-series models. Colin Richards showed us vehicles in the showroom, explained various features, etc. and gave us a tour of the Braman BMW facility. Very up-to-date, modern, clean and spacious. Colin was very knowledgeable about both and answered all our questions. After test driving two different models, we decided on the 2014 BMW 535i. This car has everything in it! (smooth ride, power, luxury, lots of bells & whistles w/premium package, plus free maintenance) It will take my husband and I a while to learn all the new technology in the car, but we feel confident that Colin and our product genius, Rafael Vazquez, will be there for us whenever we have questions. We appreciated the wonderful treatment by everyone and expect to be happy customers of Braman BMW for a long time.From T & B

Man is only as good as his word.

Problem with the tires on our new BMW; Raj Alwxander assured me and BMW North American that he would look into it and get back to me. That was June 7th; today is July 18th. No word no reply. MAN IS ONLY AS GOOD AS HIS WORD. I'll use Vista BMW from now on.

Always a good experience.

This is my third lease with Braman and I have had nothing but a positive experience. Service is always courteous and professional. I would recommend this dealership.

Rob Sadler at Braman BMW in WPB made my choice an easy one.

When I turned my Honda Civic over to my daughter, I decided to treat myself to a "luxury" car. I went into Braman BMW in WPB to look at a new 3-series BMW and was teamed with Rob Sadler. After talking with Rob about the BMW 335i and going on a test drive, it was all over. My decision was a foregone conclusion. I never even made it to the Mercedes dealer. Due to the number and type of options I wanted, my car had to be built-to-order, which meant an unavoidable delay in receiving the car. After negotiating a mutually acceptable price, the order was placed and Rob kept me up-to-speed on a weekly basis on my car's production progress. Once my car arrived, we discovered that one of the ordered options had not been included. However, Rob and Phil Roe, the General Manager, bent over backwards to remedy the error and, as a result, I ended up a very happy and satisfied customer thrilled with my new purchase. Since the purchase, Rob has stayed in touch to make sure that all is going well and I look forward to meeting with him shortly to review in-depth some of the amazing technical features of the iDrive system.Because of his technical expertise, Rob is now a BMW "Genius" and is no longer on the sales floor. While I am very happy for him on his new appointment, I regret that others will not be able to have the wonderful experience I did with him as my sales person. I'm lucky though - I know that Rob will always there for me as my Braman BMW go-to person.

We made the right choice!

We were interested in buying the new 2015 4 series. We live equal distance from 2 dealers and knew there would not be a lot of pricing leeway with a new model, so our decision was heavily biased towards who gave us the best buying experience. My husband made it clear that the buying decision was mine. The other dealer totally ignored me the 2 visits we made to that dealership but when we went to Braman I was treated with abundant respect by Colin. I don't know much about the technical side of cars but Colin made me feel comfortable in asking all my questions. And I love my new car!

Enjoyable purchasing experience with Colin and Mo at Braman

I just bought a BMW X1 at Braman Motors of Okeechobee Road, West Palm Beach. My client adviser, Colin Richards (as well as the Sales Manager, Mo Reza), was a pleasure to deal with and was straightforward and completely transparent in my estimation...not pushy, good listeners, and enthusiastic. The support staff, including the ladies that brought snacks, treated me like royalty. The showroom is a sight to behold...polished and bright, and stocked with the latest (year 2015) models.

Certified BMW

Just traded our 2005 3 series convertible for a 2011 certified pre-owned convertible. Gorgeous car. Our sales professional Jamal Al-Safeer and his manager Phil Roe could not have been more professional. Our third Braman vehicle.Phil and Marianne H

A pleasurable exchange

I purchased a pre-owned BMW M3 from Braman last year and had a great experience, so when it came time to update one of my other cars I engaged them again and made an easy trade/purchase deal with Peter who absolutely met my expectations and beyond. Neil Vota took over once I arrived and patiently took me through the two vehicles I was considering until I made a decision. Great service from the entire team!

New 2014 BMW 535i Lease

Great dealership, first class treatment. Neil Vota was instrumental with helping us find the right car and closing the deal. I would highly recommend Braman BMW WPB.

Great company

If you want quality vehicles, excellent sales personnel who are professional, attentive and understanding, then Braman is the place you want to be.. they kill you with kindness, feed you, water you and whatever to make you feel comfortable and at home. Sales Managers are great as are their business managers (finance people). My advise, don't go anywhere else... no one is going to beat their prices and/or service!

Top Notch Dealership

From the minute I spoke with Pete Althoff and Marc Jaffe, I knew this dealership was for me. I felt very A-List with the communication and how efficient the process was to purchase a BMWx1. I would highly recommend Braman BMW Palm Beach.

Trade In

My husband and I have been with Braman West Palm Beach doe 8 years now and have honestly remained with the dealership mainly because of the the great service we receive when we have to bring our cars in for repair or service - Ralph Fonti has serviced our cars for is for the entire 8 year period and never disappoints Our trade in experience with Braman has also been favorable - we have always gotten in and out in a relatively short period of time and the service level of the sales associates - in this case Collin Richards - has always been very professional accommodating and efficient

First Bmw experience

A high level of quality and professionalism on this dealership. The client advisor was awsome he worked hard with me for the car i want so i appreciated .it was a great experience Braman BMW and Mr. Zee are the best . I recommend this dealer to everyone

Braman BMW West Palm

My 6th auto purchased or leased from this dealership. Best sales staff and service staff in the business!!! Marc Jaffee has handled 5 transactions for me over the years. His attention to my needs and his attention to details is a real winner.

Best car purchasing experience yet!

Moe Nadar (Zee) kindly received me at the door of the dealership. He patiently showed me different models and even drove me to a different lot where they keep more vehicles. We discussed the pros/cons of all the models and then helped me made my decision without being "aggressive" about the process (most car dealerships are very pushy and force you to make a decision).He even suggested that I take my time and test other cars before making my decision which I did, but I returned to this dealership. My decision was not triggered only by the fact that I like the car better, but also because I knew that I will feel very comfortable bringing the car to a dealership where the service simply rocks!After purchasing a car, I received a courteous follow-up call to make sure everything was OK. In other dealerships, people tend to "force" you to give them good reviews but I hate that. With them, I just felt compelled to do this even though I have not been asked to do so. Seriously, it is the best experience purchasing a car for me so far (I have purchased before a Jeep, Toyota, Lexus).I definitely recommend dealing with Zee.

A Painless & Rewarding Trade-Up Experience

My wife and I recently received a promotional offer from BMW to trade-in our 535i early. We decided to check out this opportunity, but more from an interest perspective as we didn't think they would be able to make a deal that made financial sense when we still had many months left on the lease. We were wrong. Neil Vota and his manager Brian Wallan were determined to meet our requirements and they did. They were both highly professional and customer focused. I had a number of key requirement and they were able to meet all of them. I had to be a little flexible and they did to. A deal works only if it is good for all parties. The entire acquisition process took about 3 hours and was very easy and painless. We drove in with a 535i and left with an X328i loaded with even more bells and whistles than we expected at a a price that made us comfortable. I would highly recommend Braman BMW and especially Neil and Brian. The Braman Team knows how to get a customer and keep them for the long-term.

Great experience again with Braman BMW WPB

Mario Ceresa was great to deal with and he was very knowledgeable and professional and the whole process was easy and it did not take very long. This is my sixth BMW from Braman WPB and Matt Seidle in finance was great too!!!

The right type of Sales Advisor

I truly believe that when one is shopping for products, a sale person's personality can and does affect decision making. When it came time to shop for a new car I made the rounds at several Dealerships before making my decision. I know what type of car I wanted but needed to investigate my options. I had visited Braman's website to see inventory availability. As a walk-in, the Sales Advisor assigned to me was Scott Willey. Immediately I felt comfortable talking and working with him. His demeanor is calm and his no pressure attitude made me feel at ease. I was not an easy close but Scott's attitude and reassurance made the process go smoothly. I will recommend Scott to my friends looking to purchase a new BMW. Thank you Scott for your assistance in getting me into my new car.

Oscar Gutierrez at Braman Sold me a Great Car