Bill Cole Automall

Great service

I always traded at this place great service with a smile . Erie was our salesman he was great in explaining things to us & what was going on. I love the quality of service & the folks there are friendly & willing to work with you.I will trade again & tell my friends & family about this place.

Customer Service

This makes my 4th new Pathfinder and recently bought a new Sentra. Have purchased a total of nine vehicles from this dealership. Cannot beat them for customer service.

Tonya Jackson review

Tonya Jackson was such a big help! She did everything possible to keep us comfortable for the three hours we were there. I've already told other people about her. I don't think if it were anyone else we would have been so happy!

Excellent buying experience

I would highly recommend anyone to Cole Honda to any to anyone looking to buy a car Chris Bellini was an exceptional salesman very polite very knowledgeable he went too bad for me and my wife in the finance department is a great salesman also a great guy. He was very knowledgeable about his job If your looking for car and want a salesman that will go to bat for you ask for Chris Cole honda

A+++++

I had a great buying experience with my Nissan Rogue. My salesman, Dennis, was awesome. He was helpful, friendly, professional and knowledgeable . The finance team went to bat for us 100%. would recommend the Nissan team to anyone!

Great Customer Service

The staff who helped us, Eric O'donnel, Gavin Coleman, and Brian Allen went out of their way to make our purchase the best experience I have had in a long time. The vehicle features were explained and shown to my wife and I in great detail. I was told if I had questions or needed help to stop by any time. Thanks for the great customer service.

used car purchase

Cole automall made the car buying process great. Best experience I have ever had buying a car! I'm telling all my family and friends to go to Cole automall!

Fast and great service

Got an oil change and a plug in a tire and both times the service was fast, friendly and great work. Thank you!

Outstanding Sales Team (Addendum)

The Bill Cole Auto Sales team were "persistent, but not pushy".

Excellant service

I would highly recommend anyone to Coles Nissan. Dennis Booth was an exceptional salesman, he went above and beyond. He was very knowledgeable about the product and the warranties.

Above and Beyond and to the Rescue

I brought my 2014 Kia Forte to Cole's while travelling from Ontario Canada to Orlando Florida. I had had my vehicle serviced in Brantford Ontario the day before I left and developed "grinding and banging noises" on the drivers front side. I found Coles via I-Phone and when I arrived out of the blue they took amazing care of me. Turns out the brake caliber bolts were loose and 1 was missing. Long story short, Jerry and Chris would not let me leave until they were satisfied I was safe and the vehicle fit to drive. We are dealing with the Kia dealershp in Canada regarding this issue, but for Cole's in Bluefield they are the best. I am so fortunate to have found them and have the problem fixed. Thank you Cole's Kia.

Best shopping experience purchasing an automobile

We were very pleased with our car buying experience at Cole Nissan.. From sales, management, finance to service, everyone went out of their way to make this a pleasant experience. We would recommend Bill Cole Auto Mall to anyone.

Service

Excellent! Fast and courteous! I will definitely bring my Honda back to be serviced again.

Review for 1-19-2015 servicing

The hospitality is wonderful. I like that the workers speak to you and in a way make you feel at home. It is hard to find a place that services well and treats their clients in the same manor.

A WONDERFUL EXPERIENCE

My experience was really wonderful. I first met Manager Brandon Goings who was very very helpful and kind to me. He referred me to Sales Consultant Tyler Yates, and the both of them worked together to come up with a wonderful buying plan for me. I then met with Business Manager Brian Allen who took expert care of me. All of these Cole Chevy employees made me feel like I was very important and almost like family. I am very happy with my purchase and my experience there at Cole Honda. I was very nervous at first having to deal with all of these people but they made me feel right at home. My SINCERE THANKS go to Brandon Goings, Tyler Yates and Brian Allen for your help and expertise because you made my buying experience a wonderful one.

service

service department is always friendly and helpful you should be thankful to have these people working for you

Where to buy a car

Dennis Booth was our Salesman and he was wonderful. He explained everything to us and answered every question that we had. We were treated like family, The finance manager Lonnie was also great. My husband and I will recommend for anyone looking for a good deal and people that treat you like family Bill Cole Auto is the place to go.

cole honda

the only thing we would change it took 3 days to complete the deal

Owner of a 2002 Honda CRV EX

Great place to have your service work done or purchase a new vehicle! Staff is friendly and knowledgable, every thing was completed as promised!

Service quality

I have bought a total of 3 honda vehicles from this dealership.

Cole Honda

I visited the center to have a key made/purchased for my 2006 Honda Civic, which was purchased from an individual and only one key came with the car. Other than the cost I am completely satisfied.I was met at the door and escorted to area where my service was handled.

Excellent service

Trista was my car dealer and she was simply amazing. I drove 6 hours to purchase a car because of the recomendations and I will recommend everyone to go there they treat you amazing like family and make sure you get the car that you want.

SUPERB!!!!

I had one of the most outstanding experiences here with customer service and appreciation!! As far as I'm concerned there is NO better place to buy and I will recommend Cole to all of my family and friends!!!! A++++++++++++

OUTSTANDING SERVICE

This Service Department is outstanding. They are honest and don't try and sell you something that you don't need. They also follow up promptly which in this business is hard to find. The Service Manager, Mark Tibbs is a great guy who cares about his customers and delivers on his word.

Cole Nissan Service Dept.

Always friendly and helpful. They get you in and out as soon as possible.. Always following up to see if your service went smoothly.

Bill Cole Automall

I traveled 2 1/2 hours to the Bill Cole Automall to see a used car I saw on Cars.com. It was the model I had been looking for, but I wanted to see it up close. They had serviced and cleaned and detailed it to make it look immaculate. Very impressed right off the bat. I had done my homework and knew what the car was worth. I got a great car at a very fair price after a bit of good old fashioned haggling, and the customer service was outstanding. I highly recommend this dealership. These folks do it right.

Bill Cole Auto

WE love our new Rogue.What a great team at Bill cole .We would recommend them to all folks looking for a vehicle. Tom and Delores

Friendly welcome, very good service.

I own a Kia Sorento, very first kia, I am very pleased with it no problems. I would highly recommend it to anyone. very good service and reliable .

Mr.

A very smooth procedure (recall on 2013 Honda Fit); courteous treatment from start to finish!

Karen Barnett

I have bought 2 Nissans from Cole Nissan. The service department is second to none, they remind you when you need the oil changed and other service matters. They make you feel welcome when you come in the door and take care of you until you leave. I appreciate the service I get when I go to Cole Nissan.

retired teacher

The staff that I dealt with were pleasant and helpful. I would recommend Cole Nissan to family and friends as a dealership and Mr. John Young as a sales person.

Honda Service in Princeton, WV

The air conditioner stopped working half way to Princeton from Lexington, KY. I was very grateful that the service center worked me in on a very busy day.

cole honda

very satisfied.thanks

Great Day

Our second car from cole. John Young is great to work with.

2011 Honda CRV

Thanks for the 5% discount even when there were no specials available.

Mr.

Excellent service, reasonable prices!

Great service... Clean facilities

I couldn't have for a better group of people to have dealt with... They made me feel like they truly cared.

Purchase and Service

My entire experience from the purchase to the regular service has been exceptional. I would highly recommend Cole Honda and their employees for any automotive needs.

Service well done

Great service done by well trained tech's. No problems

Love our Titan

Love our new Titan. And they worked with us on the deal in everyway they could and made it happen. Love the truck still wondering about the deal.