Allen Turner Chevrolet

Professional service

Dealing with Allen Turner in Crestview is a much more professional service department. Kept us up to day and helped us feel at ease with our new diesel.

Service review

Carie was wonderful throughout my car repair process. She was thorough and even though it was a busy time she maintained communication so I knew what was going on with my Malibu.

Awesome dealership

David will take good care of you! Everyone there is friendly and will do whatever it takes to make sure you're happy before you leave!

Service Experience

My service experience was excellent, and my down time minimized thanks to Mike Albright asking the right questions, listing to my input and providing me with good feedback.Mike continued to keep me updated on the technicians findings, and my problem was resolved in a very timely manner thanks to the staff.I'll continue to have service at this facility, and recommend others do the same.Respectfully,David Brock

Service

The service center is nice. The representative that helped me was very kind and explained what needed to be repaired. I would recommend service at Allen Turner.

Outstanding service

Mike did an excellent job, taking care of me and my truck. He asked the right questions and provided me with a detail list of items that he would take care of on my visit to the service dept. Mike made sure that all of my concerns were address and that I was satisfied with the service he had provided. Mike is a customer first guy, awesome job !!

Great service!

I had a great experience when I took my new sonic to have a oil change and an air bag light checked. Ron was awesome through the whole process. He called me right away to let me know my air bag module need to be replaced got me in a 2016 Malibu for my loaner and gave me updates every day til it was ready. He really understands customer service, I appreciate all he did for me, and I'll be asking for him when I return.

Fair Deal with No Hassle on a New Colorado

David sold me the exact vehicle I wanted & I got a fair price with minimal negotiation. I love my new Colorado & would definitely recommend a trip to Crestview to anyone in the market for a new Chevy!

Wish Mike would have checked the list I submitted.

Made on line appointment for several different services. When asked what I was having done, I forgot one thing, so it didn't get done.

Oil Change and Tire Rotation

I came to Alan Turner Chevrolet to get my oil changed and tires rotated on a vehicle I had purchased there two years ago. While they were changing the oil, they noticed the water pump leaking. They immediately notified me and informed me that it was still covered under warranty. They had to order the part, which they did and it came in the next day. The only issue I had was that they said they would call me when the part was in, so I can bring the car back to them to get the warranty work completed. I had to actually call them to see when to bring the car in even though they had already received the part. I was able to bring it in right away and the repairs were completed the same day.

RE: Ronald Bailey

Mr. Lucas has some dementia, so I came with him to Allen Turner Chevy in Crestview, FL for oil and filter change on his 2011 Duramax 3500 dually truck. Ron was the service person that I dealt with, and he was very professional, so when he ask me if I wanted them to do the 45,000 mile check up while we were there or did we want to come back at a later date, I told him yes, go ahead. Mr. Lucas did not think it needed it, but the truck had almost 45,000 miles. Mr. Lucas has always enjoyed doing his own maintenance work, but now with the dementia he does not realize how important it is to make sure our vehicles are serviced on time. I have no idea who the mechanic was that serviced his truck, because I only talked to Ron.Now, that I am responsible for making sure that things are done, and I have no clue as to what/when things are needed, I am thankful that Ron suggested the 45,000 maintenance be done.Thanks!Sylvia Lucas

2016 Chevrolet Silverado 2500HD

I found the vehicle I was looking for on line and contacted Randy Dickson at the dealership about purchasing. I got prompt service and a fair deal and immediately made the trade.

Good job

Every one I spoke with was professional and courteous. The work was done quickly, and so far it looks correctly. I will use them again.

staff was very friendly and soent time helping me find a car

Very friendly staff and very professional helped me with what I was looking for in a car for a trade in. This is my 2nd vehicle that I've purchase from Allen Turner Chevrolet and enyoyed having each one.Thank you sooo much Al Sienko and David Cain :)

Positive experience

The dealership did a tune-up and put in new spark plugs. The wait time was reasonable and the truck is running like a singer sewing machine

Routine Service

Head and shoulders above dealerships in this area. On time to start, stayed on schedule and completed the job efficiently. Service technicians did the job right the first time. The waiting area is excellent; water, coffee, fruit available and they kept the coffee fresh. Ok, so lots of dealerships can do that, but they don't have a representative like Ms Bailey. She kept on top of the progress, kept me informed, and was clear, concise and very knowledgeable. I had to decide whether or not to have some additional work done, and she helped me without being pushy, judgmental, etc.Oh, forgot to mention that they were slammed with business, and I got the same treatment as everyone else ... exceptional!I'll be back.

Recall 16007

Just stoped in to setup an appointment, but I was told that they would take me right away. They described that it was a software reprogram for the airbag system and I thought to myself that eventhough it would take time, you don't mess with safety. Much to my surprise, and delight, it only took less than 15 minutes. Thats counting the paperwork and handing me my key. Polite and speedy and done right.

Oil Change

Allen Turner Chevrolet has by far the best Services Department I have ever see. I brought my Camaro in for it's standard oil change. They were able to take my vehicle early. I know I was a difficult customer since I kept on thinking of items for them to check. My vehicle had recently started to sound louder than normal, they found an issue with a connection and fixed it on the spot without hassling me about a bill. I have never seen the level of professional as I saw with the personnel at Allen Turner Chevrolet. Thank you!!!

car kept dying

Even though I had to have my car towed there twice due to a faulty battery that kept testing good. The service dept was very courteous and apologetic and made sure it was properly taken care of

New car sale

This was the best experience I've had purchasing a car. Everyone at the dealership went the extra mile to ensure I was completely satisfied.

Oil and filter change

The visit went very well. The workers were all so very helpful and were very thorough with their explanation on what they were going to be doing with my car. It was a very good experience and I intend on taking my car back for anymore services that I might need.

Worst experience will not be back

The lady at the front desk Carrie, was by far the rudest woman I have ever met. She doesn't need to be in CUSTOMER SERVICE if she doesn't like people. I will not be back and that is thanks to her. I would rethink your employees and listen to the people because I know this is not the first incident you've had.

Turn around of events

original visits were a struggle to say the least but the last couple were night and day difference.Better service, frienliness and helpfulness. thanks again

Routine maintenance, all was well

Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience

In and out

Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out!

Professional, Friendly and quick!

The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled appointment went as smoothly as possible. I was updated on the status of my service while waiting in a comfortable customer area with refreshments. My vehicle service was completed faster than the original time estimate. Overall, I am very satisfied with the Allen Turner service department and highly recommend them.

Very friendly, enjoyed talking with Jim and Kevin

I was afraid of going into a dealership as a woman and being intimidated to buy. I was pleasantly surprised that I was show the car I was looking at on line and was able to make a deal and be happy walking out the door. I would recommend this company to my family and friends. I even met the owner, Allen Turner which to me was very rare to see and meet the owner.

Excellent customer service, Jason and Rob

Because of all the recent changes in the conversion from Award Chevrolet to Allen Turner, we were hesitant to buy (again) from this Crestview dealership. When we saw the 2017 Traverse we were interested in (when the dealership was closed), we began asking friends/acquaintances who in the sales department we could trust. We had previously dealt (many times) with Bill Spears and Wayne McCranie, but they have since left. On a whim, my wife called the dealership, and once she made it past the rather rude/abrupt phone answerer/operator, she was put in touch with Mr. Jason Mobley. My wife let Jason know our desire concerning the Traverse, that financing wasn't an issue, and, if given the right deal, we were ready to take ownership. Jason was extremely attentive and accommodating, not attempting to push anything more than what we had asked. When we arrived to finalize the deal that evening, Jason was very professional and courteous, answering all our questions, but never trying to upsell or suggest a different/more 'attractive' deal. When he passed us to Rob Godwin for finishing the financing, everything was smooth and complete. Because of our credit rating, Rob was able to find us financing below the rate of our PAL. Rob also deserves kudos for his courtesy and professionalism. We appreciate both Jason and Rob. Now, let's do something about the service department!!

trust worthy

Allen Turner worked with me to get in my truck and I had already been to several dealerships.we agreed on a price and items that needed attention.It was a no hassle experience for me and ifI should need a new truck in the future Allen Turner will be my first stop.

Excellant service

Excellant service, friendly professional staff. Customer waiting area was pleasant. Best part was everything was covered under warrenty. Will be taking my Dodge there to get serviced.

Recall service

Received excellent polite service as usual. Work on my Silverado was performed quicker than I anticipated. Facility was neat and clean. Employees were friendly and nice to do business with.

No fuss, no hassle, and competitive rates!!!

We stopped by to see a vehicle we liked, before long we were test driving it and shortly after that, had brought our trade in. We got a great deal overall and are very happy!!

Great service

I brought my car in for a routine oil change. Everything went smoothly, I had no complaints. I will definitely continue to return to this location to have my car serviced.

Changes at Allen Turner

I have bought from and trusted Allen Turner with my Chevy service as my home town Chevy dealer since they opened and also used that same dealership before the new owner took over. On my last visit Cari was very professional and courteous, I have nothing but praise for her. But, here is the problem, I was accustomed to showing up at their service department and being greeted by name and their service writer knew exactly who I was and greeted me like a family member. Now, unfortunately because of some rapid turnover in service writers, I'm being treated like a complete stranger. That home town family feel at Allen Turner has been lost. I'm not sure what issues have derived such a turn over in employees, but, Allen Turner needs to understand that this is hurting his business.

Best ever!

Can't say enough about how wonderful my experience was. I was approved with a great rate on a brand new Chevy Cruze thanks to the finance department. They went above and beyond to find the car I wanted in the color I fell in love with. My sales specialist was friendly and fantastic to work with. If you are looking for a killer deal and want to work with the best in the business, go see the guys at Allen Turner Chevrolet.

Fast turn around. Knowlegable staff.

Positive experience at this dealership. Brought my vehicle in for service, they didnt have a loaner so i was given a ride home by the shuttle. The vehicle was done within the afternoon. I was impressed by the expedited service

Traded vehicles

Came in to look around and drive a few vehicles.. Mr. Shapiro was very knowledgeable and courteous during the whole process.I will definitely refer other to this location.

Attitude and rudeness

I've debated about this post for weeks now as I have never even come close to posting anything like this. (Sorry for the length) Trevors truck was struck by lightning on September 3 about 430 PM. We had the truck taken to Allen Turner being that they are a Chevrolet dealership. Thats where we me the all powerful Cari Bailey. Never have I had such an awful experience at any retail establishment in my 43 years here on earth. Mr. Allen Turner, you don't know me but I was born and raised here in Crestview along with my parents and grandparents! There are almost 2800 people reading this post right now and I'm sure this is NOT the kind of publicity that you want or need. This is all because of Cari Bailey that represents your service department where, i believe, most of your profit comes from. The delays, rudeness and attitude that Cari Bailey showed to us were not what we wanted or needed either. She has no business dealing with the public in any capacity as far as I'm concerned. I will be happy to discuss the details with you or anyone else that wants to know. Our insurance spent over $5400 at your dealership and I regret every penny due to Cari Bailey! And Cari.....I told you that you hadn't heard the last from me.

Jessy Stancher is who you need!

I had no knowledge of buying a car when I pulled into Allen Turner Chevrolet today. I was immediately greeted by Jessy Stancher, he was extremely understanding and knowledgeable. I left with a brand new Chevrolet Trax that same day. 5 stars all around!

Service Experience

The service dept. and staff were very friendly, helpful and took care of my vehicle in a timely manner. The waiting area was clean and comfortable.

New car

I gave a five earring because the people that helped us to get a new car was very nice an didn't try to talk us into something we didn't want they answered our questions and leap us as close to the payments we wanted as possible an they got us a great warranty . And I would like to thank you Mr.All an Mr David an also the one that did the paper work .You all was very nice Thank you. I HOPE I GOT THE NAMES RIGHT.

good!

everyone was friendly and took care of my vehicle very well. all of this in spite of clearly being pushed by a significant amount of business

Great Experience

Jessy Stancher made the process a breeze. There was no pressure and a great all around experience. I will be sure to recommend this dealership/sales person in the future.

Awesome

I have never bought a new truck. Allen Turner himself greeted me and made sure I was doing ok and getting good service. It was very impressed with the whole process. Got a good deal and left happy. My salesman Jessy was the best part about the experience. I will recommend anyone in the area to go to Allen Turner and ask for Jessy.

Recall notice

I brought my 2016 silverado 2500 HD Z71 for a recall notice concerning my air bad. I was able to get an appointment the very next day, I drop my truck off and toured the dealers lot looking at other vehicles to pass the wait time.

good experience and happy ending

Everyone was courteous and professional. They answered all my questions in a friendly and direct manner. I could not have asked for any better service. I would highly recommend them to anyone.

Bought a used Chevy Equinox

I absolutely loved my experience at Allen Turner Chevy, they worked with me in order to get the vehicle I wanted for a very fair deal. They're honest and generous workers there and I would recommend everyone to them! Justin was my salesman and he did a wonderful job.

I felt like they treated my care like their own.

Robert was on top of everything and I was in and out in a very reasonable time. I had an amazing experience. Would recommend to everyone.

Professional service

Was so impressed with the service we received. Justin was so helpful and made the journey of buying a new car so much easier. Will defiantly be coming back for your service. Thank y'all so much. And Thank you Justin!!

Professional service; it was ready when they said it would b

Professional and timely service. I am a repeat customer! I will be taking my Chevrolet to Allen Turner always. The staff is always friendly and courteous.

service ok but.....

I recently bought a certified vehicle from Allen Turner Chevrolet. After 2 months of driving it some things need to be looked at. I decided a good time to discuss these issues would be when I scheduled my routine service. So when I went to schedule my service and begin to mention what I would like these items to be looked at, I was rudely interrupted with an oh no, thats a mechanic issue and we are way backed up. So when I scheduled 2 weeks out, I asked, could I bring them up then? service technician said yes. So 2 weeks later and I am in for my routine maintenance visit and began to mention the items I would like to be scheduled to look at, I was once again interrupted with a rude no! You have to reschedule those issues! So I mentioned, can you put these in the system so I can be scheduled, once again, no! So my question is, why am I still sitting here with a cerified vehicle that can not be scheduled for the discrepancies I have tried to get scheduled?The answer is quite clear, don't buy local at Allen Turner Chevrolet.

AC/Alignment/Outlet

I had several issues with my car and was satisfied with the service I received. Both the service manager and the service tech as well as the mechanic.

Pleasant, Quick Service

I had spoken to Carie on the phone when scheduling my appointment. When I arrived for my appointment she was aware of the work that needed to be done; and, provided fast, friendly service.

Great experience!

We went to multiple dealerships in our search for the perfect deal and Allen Turner Chrvrolet was great from start to finish. We got a great deal on our Durango and the staff went above and beyond. I would highly reccomend Jason our salesman and the whole staff and Allen Turner Chevrolet in Crestview. They were all friendly and respectful of our time and money.

Carie Bailey

She did a wonderful job in getting my car fixed and ready for me to go. I really appreciate the fast and reliable service. Thank you!

Excellent Service

David Shapiro was highly recommended to me by my daughter and after working with him, I can see why. Mr. Shapiro was very kind, honest, and paid attention to my needs in a vehicle. Car-buying can be very stressful but he made it very easy and fast. Allen Turner Chevrolet is very blessed to have such a wonderful salesman and I appreciate all the help that Mr. Shapiro gave to me. I recommend everyone to go see David Shapiro at Allen Turner Chevrolet because he truly is amazing!

Excellent Service

I had the pleasure of meeting Mike Albright when I took my Mom's car in for service. Mike made sure I was in and out in the allotted time, made some great suggestions and took care of every issue. I was kept informed during the process and Mike handled everything in a professional and friendly manner. No issues, no surprises and no hassle made my visit a great experience. Thanks to Mike and Allen Turner Chevrolet!

I was stuck with no car!

Jesse went above and beyond helping me find a car I could afford. He also helped me through the entire process and checked in regularly to make sure the car and I were doing well. He's awesome!!

Review

Awesome maintenance. Thanks Robert for taking care of the issue with my traverse. We'll see you soon on the next oil change. Thanks again

Making the sale !

My experience with Allen Turner Chevrolet was positive experience due to the enthusiattic professionalism of the team.This was not only demonstrated to myself but to my son as well who wanted to join me to look at a vehicle that day.During my visit over the weekend it was busy and the team I was working with even took time to help the time pass for my son by engaging him and discussing and demonstrating the vehicles. My son and I thoroughly enjoyed this. I will have to say that David Shapiro due to his professionalism, personality, and overall awesome customer service practices convinced me in the end to purchase the vehicle I was interested in. It's not so much that I was able to purchase the vehicle for what I wanted to offer ,but that he was able to gain my commitment at a fair market price and complete the purchase due to his enthusiasm for the sale. Thank you David and thanks to your team.

Totally professional and courteous

This dealership is above and beyond in customer service and satisfaction. They made the buying experience enjoyable and stress free. I would definitely recommend this dealership

Service

The service writer Mike Albright was very nice and helpful with information on the repairs of my brakes on my Monte Carlo SS. He gave me an estimate on the repairs and actually came in below the quoted price and car was ready when promised.

This visit was better.

The first time I came the service was great. I then had a scheduled appointment that was called off due to the service department being behind. Then it was two weeks before I could get back in. I got there 7 minutes late due to weather and left at almost ten for an oil change. I even called to let them know I would be a few minutes late.

Excellent service and Great experience

After a long and stressful search through other dealers and online locally, I decided to make the hour long drive to purchase my new vehicle from Allen Turner Chevrolet. If it weren't for Jessy Stancher and his desire to help me, I might have went elsewhere simply to avoid the drive. However, he went out of his way by sending extra pictures and talking with me about the vehicle I was interested in. He is great! So kind and helpful, so thank you Jessy very much!!! Also got to meet with Kevin and David C. who were also very friendly and helpful. Thanks for making this an easy process.

3 hour oil change

Had appointment at 0830. Showed up around 0800. Didn't leave until almost noon. Will never return.The people were friendly and polite but that garage needs work.

Friendly, Fun and Excellent

Thank y'all for the help, most of all thanks for the atmosphere of a family!!! This experience was awesome and was Blessed!!! May y'all have a bless year in sales!!Sincerely Mary Ann Mott

easy car buy

I have bought 4 cars till today, and i must admit that car buying experience at Allen turner was the best so far. Thanks to Myles for making this car buying process real smooth.

Oil Change, Loose seat cushion

Scheduled service appointment via computer. No price listed for oil change over 5 quarts of oil. 2015 Tahoe takes 8 quarts. Advisor said vehicle was ready. The advisor that checked me in asked my advisor if the seat issue had been addressed. Found that it had not been. He apologized, said it would more time to address and fix the issue. Stated I could return at another time or wait. I chose to wait. Issue was fixed after the right part was delivered, wrong part was sent.

confused!!!

Our new spark the engine light came on so we brought it in to get it fixed They never fixed it after they told us they did. Told my mom to keep an eye on her temperature gauge I still can't find one on this spark. I guess they were too busy to actually fix the car so they sent my mother home with the same problem it had when we brought it in. This is after receiving multiple emails from onstar that the car needed immediate attention. Also received email from the Chevy dealership the car was bought from to bring it in as soon as possible. I am not happy with this at all and should something bad happen to the vehicle I want there to be some record that we tried to do something about the problem. Carie told us the car was fixed that they just added antifreeze and that was the problem. She said the car had no more engine light. When my mother went to turn the car on engine light was still on.

Great Experience

My husband and I came in to the dealership for him to decide between a Silverado and F150 truck. We weren't thinking we would purchase then, but more of setting up a future plan. Jason helped us and was great from the beginning. He was not pushy and was very informative in our options and pricing. We ended up leaving with a new Silverado that we didn't think would be possible. Thank you Jason and Allen Turner for a great experience! We have already recommended Jason and Allen Turner to family and friends.

Great buying experience!

We recently purchased a new truck from Allen Turner Chevrolet. Our salesman, Myles, was wonderful to work with. He helped us find the perfect truck and was never pushy. He also did everything possible to get us a fair deal. I would highly recommend this dealership and our salesman.

New car purchase

Bought new car, had trouble closing out paperwork. Owner called & explained the problem. The sales rep did everything he promised. I have some questions regarding the operation of computer. I had a problem last Friday with complete loss of power in the vehicle due to battery cables not being properly tightened in the factory. Local dealer fixed the problem, recommended tow, local parts store helped start vehicle. Caused unecessary stress locked in a car in 100 degree heat.

Outstanding Management and Sales Team

Although we were delayed due to computer being down, EVERYONE, even those employees just passing by, was very professional and friendly. Realizing we had been sitting a while, those passing us for a 2d or 3rd time, stopped talked to us, offered refreshments, or just commented in a friendly manner. Every attempt by both our Salesman and the Sales Manager, was made to ensure we had a pleasant and satisfactory visit. Allen Turner even took time out of his day to visit with us in a sincere way. This dealership has earned my business now and in the future.

The only dealership to work with!!!!!!!!!!!!!!!!!!!!!!!!!!

David Cain is great. He has the buyer and dealership meeting at a great price. David Shapiro is a sales person every dealership needs and should have. Marvin Hall in services keeps us coming back to YOU.These three employees deserve a bonus are a raise.

Very good team!

Everyone from the beginning was very helpful and nice. We received a great deal on our vehicle! Would do all my car buying with Allen Turner!

Exceeded all expectations.

I did not have an appointment when I brought me Corvette in for unscheduled service. The service representative was very courteous and extremely helpful. I needed a loaner vehicle and a fairly quick turnaround. All my needs were addressed, and I was on my way home in less than an hour. My vehicle was ready the next day, which was only about a 24 hour turnaround. I can't imagine how this experience could be improved. Awesome!

Met needs

Followed threw will all my needs. When I addressed my concerns they took care of me. Allen Turner is the only place I will shop.

Friendly and dependable.

Turner Chevrolet is always easy to use for my cars service. You have made scheduling of appointments on line easy to use. I am always in and out quickly. Your employees are always friendly. The service waiting area is always clean. You always have coffee and refreshments for the customers.

Service Satisfaction

Carie was very detail and made sure the vehicle was serviced as needed! We keep hoping GM will bring the Avalanche back. This is my third and would like to have a fourth.

New Malibu

This is the best experience we have ever had in buying a new car.Justin and Eric were professional but still down to earth and easy to deal with.

Great Experience

Since Allen Turner took over I haven't had very good service in the service department. This time was above and beyond. They went to bat with our warranty company and convinced them that it should covered by the warranty. Between the back and forth with warranty company and the back order of the part once they got the go ahead, my car was there for 2.5 weeks. They furnished a loaner car the whole time. They were in constant contact with us. We were very pleased with all they did for us. Thank you Larry, Carie and Marvin.

I've been buying cars for 50 years and this is the best

Jessy Stancher was personable no pressure. I will go back to him for my nest vehicle. Eric Sorensen handled my paper work professionally and timely. A good team. I'm now a Chevy man when before I didn't care what I drove.

Best experience

This was the absolute best experience. I bought my first car from Allen Turner Chevrolet and I will be a lifelong customer. Words can't describe how amazing everyone was, Jason Mobley is definitely your guy. Eric Sorensen was awesome as well, super nice and very personable people. I'll be sending everyone their way!!

Recommend dealership and the salesman Jessy Stancher.

Jessy Stancher was great to work with. We originally came in for a certified used Colorado, but after reviewing what they had available we decided on a new Colorado. Worked a trade and added some accessories to the truck and are very pleased with product. Jessy also worked with our daughter and son-in-law and they received great service also.

Fast service

Great service. Friendly staff who were awesome in expediting the service call. Mechanic did a great job. Vehicle was delivered back to us in without any mess.

Above and beyond

We had a great car buying experience. We were very picky about the car we wanted. Our salesman, Jim, looked all over the southeast to find our car. He was very patient with us. He located several options and then hung on the phone with us while we drove around a dealership in another state looking at colors to make sure we made the best choice for us. After we got back to FL, our car was there, ready for pick up. Eric made the final sale and payoff easy. The folks at Allen Turner Chevrolet did an outstanding job. We will definitely be shopping there again.

Excellent service wonderful staff

Very pleased with the service and the wonderful staff in the service department. The waiting area is pleasant and the coffee was very good and the wait for my Chevy to be fixed was minimal. Thank you!

Outstanding customer service !!

I talked to the service advisor, explained the urgency of my repair and he took care of it. My Tahoe was done in no time and we were back on the road to houston Texas. It was on a Saturday 08/20/16

Excellent customer service

I was very pleased with customer service; explaining in detail the issues and working with me financially due to the fact I was just over my warranty mileage.

Seamless trade and fair

Walked in with my own written cost and trade-in expectations within a $1,000 range. This keeps me from having to think too much on my own aging feet and allows me to leave without guilt or second-guessing myself. I walked from another dealer during this search, then went to Allen Turner Chevy. Their first offer was within my range and I asked for a bit more in trade. They did it without hesitation, so maybe they would have given even more. Regardless, it was within my range of personal fairness to both me and them, so I closed the sale. Definitely an honest and low pressure dealership. Also, no missed and unreturned calls to sales. Conversely, no pesky sales calls blowing up your phone.My only complaint? The finance manager was overly persistent and wouldn't take no for an answer to a service contract. Why buy one with 3 years ahead of me before the first one runs out. If the truck has problems during the first three years, I'll either buy a contract near the end of the term or trade in the vehicle. He also proved dishonest when he quoted that the contract would only cost about $8/mo, bringing my monthly payment to $258. In the end, with no contract the payment was $241. Sounds more like $17/mo than $8/mo, doesn't it? I don't believe this fellow was stupid; he was dishonest.Still, I'd buy from AT again and have already recommended them to a shopping friend to go there AFTER warning him about the dishonest pain in the butt finance manager.

Patient, kind and helpful!!

There were several involved with this sale and all were very kind, accommodating, patient and informative. I've been working with this dealership for 3 years and they remain consistent in customer service across the board.

Routine Service Visit

Had made an appointment for oil change, tire rotation and balancing. Was taken very promptly at appointment time and the work was done in a prompt and professional manner. The rebalancing of the tires solved my minor, but annoying, vibration problem.

great service

I was greeted by friendly staff they took care of me as soon as the could. The technician who repaired my vehicle went over a few details . Very pleased with the service.Job well done!!!!!!!!!!

Great service team

These folks went out of their way to line up a loaner while our Traverse was in the shop and made our experience a pleasant encounter. They were informative, efficient and made sure we were well taken care of.

Easy to work with

Had a recall on my truck when I went to get it done Robert told me I would take about an hour, 30 min. later he was bringing me my keys and said it was done. Always get good service ...

Quick & Easy

My experience was very rewarding as this was my first experience with Allen Turner Chevrolet service department. I received a recall notice relating to a battery issue with my 2016 CRUZ. Yes I thought here we go but I was very surprised how quickly my recall issue was completed, I was offered their free shuttle service while they worked on the issue but didn't require the service. I arrived at 9 and was out by 9:45 quick and easy. I just had enough time to check with the parts department for an accessory I wanted the parts manager checked his computer website like I had done & didn't find it so he got on the phone and found out the accessories were not listed yet because the vehicle was so new. I liked the extra effort he took to help me resolve the issue. I was also impressed with the 2nd page of my report which listed my cars inspection's check list they check the whole car. Nice to know they don't just fix the problem but check for safety issues and all round vehicle needs.

Oil change

Just drop vehicle off in the morning, and pick it up on the way home from work. Vehicle is always done and ready to go.

Regular maintance

I bought my Equinox here and have all my service done here also. They are very friendly, professional and helpful, they treat you like one of the family.

Amazing experience

My husband and I completely loved this dealership. We had an amazing experience and they made the whole process as easy as possible. They worked with our budget and found us a great vehicle. We would definitely recommend them!

2015 Traverse A/C Repair

I dropped off the Traverse with Marvin to get the A/C issue repaired. Marvin was extremely courteous and efficient. He kept me updated on the progress and ended up putting me in a loan vehicle when it turned out the repair would require a few days. i could not have gotten better service for my vehicle.

Purchase of a new Chevy Silverado 1500

David Cole assisted us with our purchase of a new Chevy Silverado 1500. He did an excellent job, not only with helping us find an exact match for our needs, but also with giving us a fair deal. I have purchased three new vehicles from this dealership and referred other friends as well.

GM Recall

Took my Silverado in to Allen Turner Chevrolet (the only Chevy dealer that I allow to perform service of any kind on my truck) to have repairs made as a result of a GM issued recall. I had made an appointment on line for 9:00 a.m. and was greeted promptly by Marvin Hall upon my arrival. I told Marvin I would leave the vehicle with him, but wanted to pick it up around noon. Around 11;30 a.m. Marvin called to inform me my vehicle was ready. I picked my truck up shortly after noon, everything was in order and the recall work had been accomplished. My experience at this dealership is ALWAYS pleasant and professional.

Absolute definition of teamwork!

I felt and was treated as though I was the only customer in the dealership! This is my 5th vehicle that I have purchased at this dealership. Allen turner says it best at the end of his commercial ( Chevrolets really are cheaper in Crestview). I purchased a vehicle in June and it was a wonderful (but yet small) vehicle, after a couple weeks it was obvious that it just wasn't a good fit. I wanted to trade it but just knew I was going to be so far upside down that not even my doctor could help me with the pressure I was feeling. I pondered and decided what the heck, after all I knew from previous experience that the treatment I would receive once I got there would be that of a... well, family member. After a minimal amount of time I traded for the vehicle I wanted and I didn't even have to call my doctor!

Fast, Easy and Fairly....no hassles!

We found a vehicle we liked online...went to see it. Drove it, made an offer the next day and picked it up. No hassle, very easy process and friendly staff. Justin was great to work with!

Outstanding Dealership

Every time I visit Allen Turner Chevrolet, I am impressed with the quality of service I receive and the interaction with staff. Minimal wait time for service on my vehicle, and when completed, the work on my vehicle was fully explained. Excellent!

What's the point of an appointment?

Had and appointment at 8am to deal with a recall. Was told it would only take an hour. Came back at 3pm to pick it up and they didn't even touch it. Rep. lacked communication skills and couldn't explain what happened.

Bed Liner repair

Got to Allen Turner about noon Monday. Service department was very busy. Gentleman at service desk greeted me and told me he would weave me in and the repair on my bed liner would be done within an hour. He took my truck to the service bay area right then. The work was completed in less than twenty minutes. I was impressed with the high level of service plus the politeness of the service man at the front.

Another satisfied customer..

David Cole provided a professional experience. He heard my expectations before proceeding to locate a vehicle. He did not waste our time on vehicles with extra options.

Service of our Silverado and visit with David Cole.

Very satisfied with service that was rendered.Visited with David Cole re possibly trading our 13 Silverado God a new one. Husband is specific about color. Will await call fro David as to whether he can find what we would like.

Make buying a Pleaseure!!!

What a great way to buy a new vehicle. Have an idea of what you are interested in, go to Allen Turner Chevrolet and work with their great staff to make it happen. A couple of hours and home you go in your new vehicle. Doesn't get much easier or pleasant than that.

Good experience

answered all my question i had for the service of my vehicle. The time of waiting was not that long. Very good waiting area. Excellent

Great place to purchase a vehicle.

Allen Turner Chevy is a great place to purchase a vehicle with out any pressure or hassle from the sales team. They are polite and professional. When I arrived I spoke with David Shapiro and told him exactly what I was looking for, he showed me just what I was interested in and didn't try to feed me the "well we have this over here" line that many other dealerships do.

Fuel filter housing

My diesel fuel filter housing failed on my '08 Silverado 2500HD.Carie was polite and efficient. She had my truck diagnosed and it was repaired before closing time the next day.My experience with Allen Turner Chevrolet was good.

Great Customer Service!

I didn't buy my car from this dealership. I should have. I bought my '16 Malibu in for service and Robert Soares in service was on his A game. Very courteous. Also, the service driveway, the counter, and waiting area is very well kept. I will be back for my future service needs.

Bought a 2016 Camaro SS

Jessy Stancher in sales was very friendly and very helpful with the search and sale of my new 2016 Chevy Camaro SS. I would recomment this dealership to anyone looking for a new or used vehicle!

Oil Change and Service

As always, this team excels at quick service and at home hospitality. The work performed is always first rate and done right the first time. Have an issue with your car - see Marvin.

Lies, that cost me scores and money

Initially I spoke highly of my experience, that's until I found out about the lies. When I asked the salesman what was taking so long, he stated that they were running my credit through multiple banks to find approval. I asked why they did not send through Eglin Federal Credit Union since all my auto loans have been through them and I have great history with them. I was told that EFCU denied my loan request. I thought that was odd but was told it was probably due to me paying off my loans fast. Ok, whatever.Was then told that PenAir approved it for 2.45% which wasn't so bad versus EFCU's 1.99%. So as I'm in EFCU to pay for my payment I asked a loan officer why my loan was rejected. She informed me that a request was never sent to them. The APR was also 2.75% not the 2.45% I was told. I was not happy since my credit was run 4+ times knocking my credit from a 720 something to a 640. Ultimately this cost me time and money not to mention my credit score. Luckily I was able to refinance my truck for a lower rate and less payment. I will not recommend Allen Turner to anyone due to this kind of practice. I am local and family has been for over a hundred years and this kind of practice does not need to happen in this town.

New Silverado Buy

Awesome experience. Allen Turner Team made me feel like I was important to the dealership. I received a great trade-in on my 2007 Avalanche and couldn't be happier with my New Silverado.

Easy to deal with

David Shapiro did an awesome job quieting my fears about trading in and purchasing a new vehicle! I would recommend him and the dealership to anyone!!

Service call on a recently purchased used car

The courtesy of the employees was exceptional. The electronic evaluation of electrical system was effective but I thought expensive. The repairs were effective. The total cost for a dysfunction sensor and electrical analysis was around$300 for a $65 dollar part. It was also determined that I had a weak battery which would cost me an additional $165. When I pointed out to the service manager that I had only owned the car for a couple of weeks and they should have detected the weak battery during their evaultion of the car before sales, the battery cost was waved. Summary: Allen Turner Chevrolet was a good experience, the work was done correctly.

Love this dealership!

Have been going to this dealer for years. It has changed names several times but the service department has remained a constant. Allen Turner has upped the quality even more. They have knowledgeable and friendly sales and support staff. The service department is awesome and we have never been disappointed with their work. Highly recommend.

Oil change and tire rotation

On time appointment. Professionally handled. Coffee and donut were tasty!Got there early enough to find the TV channel changer and select my choice of programs!Overall, a good few hours of my time.

Satisfied and relieved

The electrical work done on my Colorado was completed far quicker than I expected and remained affordable, much to my relief. Mr. Hall was the friendliest and most helpful person I had ever encountered at any service center.

Great experience! Definitely will recommend!

David Shapiro was an excellent sales rep. Fun to be around, very helpful and knowledgeable, made sure I was very well taken care of and had a smooth experience.

Oil change

Quality work as usual and expedient. Appt was set for 1130. Dropped my truck off the night before and they were finished before 1000 just in time to pick up for lunch!

Great service despite short manning

The dealership was short manned, so they called in technicians on their day off and asked staff technicians to assist as well. Great customer service!

Highly recommended

We were in the market for a used Silverado and found just what we were looking for at Allen Turner. Myles made the process very easy and stress free. We highly recommend working with him.

Great service

My car needed servicing and they gave me a rental to use while my car was being fixed. The service department called me daily to let me know the status. I was very happy with the service and rental provided.

Best car buying experience period!

The staff helped me determine which options I wanted for my new Chevrolet Colorado that got me the best price and that fit my needs and the few luxury's that I deemed non-negotiable. I especially loved the fact that This dealership is Christian owned!

very nicedealership

would buy there again and david shapiro was nice and know his job,price was right on our trade in and also on the new car

I usually have very good service

I usually call and schedule an appointment and the service is very good. But last time I scheduled through their online website. I really liked the convenience of scheduling online but there was some (unspecified) delay in taking my vehicle back at the appointed time. And I ended up sitting there waiting two hours for an oil change and multi point inspection. I think that's ridiculously long.

Carguru

Found a truck on carguru, when I went to look at the vehicle, I was told it was sold at auction due to a recall on the air bag. Now it's back on carguru (I verified that it is the same vehicle through it advertised vin #) although I bought a different vehicle, I don't trust the advertising, and would not trust this dealership to make a different purchase. I'm disappointed and won't be back.

Sold me a car that already had issues

I bought a 2011 Hyundai Sonata for 10 grand with 83,000 miles. While I got a good deal, I also was screwed over because three things broke on it within the first three weeks of having the vehicle. I was told by the salesman when I bought the car that there was absolutely nothing wrong with the car & it had a clean car fax. First I was told my struts we're going out by Allen turner Hyundai in Pensacola, Florida and that I needed to take it back to the place I got it from in order to get those fixed. They refuse to fix it because I didn't buy an "extended warranty" even though they sold me the vehicle with bad struts. Then my starter went out that I had to replace myself which was $370. Because again, I didn't buy the extended warranty for an extra $1200. Then my check engine light came on and I do have a power train warranty so they fixed that. This was all in a three week time period. I just felt like since I wasn't financing through them, and they pretty much sold the car and recieved their 10 grand that they didn't have to fix my car or take care of things for me as a customer. Definitely would not recommend them unless your buying a brand new vehicle. They sell you things that are broken and then don't want to fix them. I bought a vehicle from a small car lot with only a few cars and they STILL put new tires and struts on the vehicle before I drove it home because they knew they were bad. You don't sell people messed up cars. I have kids and need something dependable and I told them that. After several attempts of trying to get my struts replaced I've just given up.

Customer/User friendly

I ventured out of my local area to buy a vehicle, Allen Turner had the vehicle I wanted. After using Autotrader, I called the dealership and began the process of buying. Since, I was already happy with the price, there wasn't a long uncomfortable haggling period. A finance application online and a few exchanges of information via electronic means and the sale was done, except for the actual signatures and pick up of the vehicle. I worked with Jessy over the phone, mostly. Once I arrived at the dealership, Jessy met me with a handshake and a set of keys. We immediately test drove the vehicle, since I'd already owned a previous model, it wasn't a long drive. After 20 minutes, give or take, the deal was done and I was on my way home. All of my previous car purchases had been long, drawn out events that left a bitter taste from the experience. This time, has been by far, a great deal and easy thing to do. No hassle, no fuss, and no regrets, thanks for everything.

excellant

Great people that know how to treat customers. Allen Turner knows how to run a dealership and the results shows here. I have purchased three cars in the last 18 months. thanks Berney

Review

Tim was awesome. Even though he is new, it seemed like he knows what he is doing, and I trusted his expertise.

Excellent First New Car Purchase Experience

Upon doing a large amount of research, and being knowledgeable about vehicles and mechanics, I decided to visit Allen Turner Chevy after being pre-approved for financing and desperately needing to trade in my old car for a truck. I stopped in during free time in Crestview, and was set up with Al Sienko as my salesman. Al did a great job, and my being a female, he did not challenge my mechanic abilities as most men do females. He heard and understood what I needed, and worked very hard to find something that would work for me on my 2016 Colorado. The finance people weren't pushy, and allowed me to choose my options as I wished, and did not challenge my choices. My experience was wonderful.

Service

Made online appointment, everything went well, first in - first out. Have used the service department on two vehicles and never incurred a problem. Marvin is great to work with.

I just keep coming back...

I have purchased four vehicles from this dealership and have all of my service work performed here also. For me, that pretty much sums it up. From the sales staff to the service personnel, Great job!p.s. David Cain was involved in three of those purchases and probably the reason I made the decisions.

Exceptional

All of the personnel work to make sure my family vehicle requirements were met. From size the vehicle to financing. Roch Mechrek our sales consultant made sure my wife and were comfortable with the different features of our new vehicle. Roch did an outstanding job. We are really happy with our new vehicle. Thanks

The staff at Allen Turner Chevrolet was very helpful.

The staff was very courteous and the facilities were excellent. The have a large selection of trucks to offer. We bought a 2016 Silverado and so far we are very happy with it. Our salesman Roch Mechrek gave us outstanding service.

Teamwork

My wife and I can't say enough about the Allen Turner team. R.T. , David, Mike and Eric really went out of their way to make us feel like it was the furthest thing from a car deal. It was by far the best car buying experience we've ever had. Painless is putting it mildly. Would certainly buy from Allen Turner again and would definitely look up RT , David, Mike and Eric.

Vehicle running rough

Pulled into dealership, no appointment. Quickly got a mechanic to conduct a ride along. Check up was recommended. Quickly got an appointment. Dropped vehicle off, minor adjustments were made and a thourough checkout was conducted. Vehicle runs great. Great service!

New Truck

Jessy Stancher helped me purchase my new Colorado. I am so glad to be back into a truck. I would recommend Jessy to anyone buying a new or used vehicle.I just wished the finance guy initially hadn't come across as a overwhelming force.

You get what you are paying for

I walked into the dealership right after closing time this past week just to take a peak at some used trucks. I walked in and was informed that they were closed but Tim offered to show me a couple trucks while he waited to finish another customers deal. He showed me exactly what I was looking for and what was in my budget. We scheduled an appointment for the next morning with Tim. Saturday morning we go back to the dealer ship and start to do some paper work. We didn't get the deal done in the morning and we left . We went back when Tim gave a shout asked us to come back and let's try again and see if we can't make it happen. We got the deal we needed to get and Tim made it happen. He is not pushy, he won't try and get you to buy a vehicle you don't want. Tim and Jeff (the GM) were wonderful to work with and I would recommend them to anyone. I appreciate their hard work and commitment to the customer. Thanks again guys.

Good Deal,,,Great Service!!!

They wanted to help me find what I really wanted,,, what I could afford,,, and got me a great percentage loan rate,,, Very easy goin ,, I Thank Tim for everything and will recommend anyone lookin to stop by see him!

Very simple/easy

Zia helped me find and purchase my very first car that im so great full for. I will definitely recommend others family/friends to this dealership in the near future

Superior Service

The service was thorough and fast with an extremely courteous service manager and professional work. The service was performed extremely expediently. I will definitely have my vehicle serviced at this dealership again.

Extremely happy! Low stress buying experience.

David Shapiro worked his tail off to earn our business, and we were treated very well by all of the sales staff. With several rebate options available David took the time to find the best deal. We were also very happy with the offers on our trades, top dollar! Marvin in service made time to thoroughly answer service questions we had about our new truck, awesome. After our deal was done Eric made the financing and registration paperwork quick and easy. Overall this was one of the best buying experiences we've ever had. Thanks to the team at Allen Turner Chevrolet!! - Annette and Ernie Buckley

OUTSTANDING PERSONAL SERVICE

Very professional and dedicated staff. Justin Gardner went above and beyond to locate and put me in the Chevy Silverado of my wants and needs. Very knowledgeable and customer satisfaction oriented. The entire staff worked well together to ensure that I got everything my way from trade in to financing. Couldn't be more satisfied.

Could Not Be More Pleased!!!!

From my first interaction with our salesman (Tim Fitzmaurice), I was beyond pleased with his complete willingness to make sure we had an incredible experience! He shared upfront that he was a new salesman, overall I would have never known that! He was extremely knowledgable and if he didn't know the answer right away he made it his number 1 priority to get us the answer promptly! Overall I would say this was the MOST POSITIVE dealership interaction we have ever had :)

Taking care of Chevy owners in Crestview

This is a honest review. My wife and I have bought many Chevrolets over the years. Over the last 6-8 years, we have always started our search in Crestview because we live in Baker. But we always ended up buying from other dealers that were farther away because we couldn't get the deal we wanted in Crestview. But all that has changed last week. We looked and shopped from Pensacola to Panama City and when the dust settled, Allen Turner gave me 2500 hundred more for my trade in. And on top of that, they beat the closet price for the Traverse by almost 1000.00 dollars. Allen Turner is doing his part to keep Crestview area residents from buying anywhere else but here! My salesman was David Shapario and he was awesome, he went above and beyond to help and it's great to be able to stay in Crestview and buy a Chevy! Thanks Allen Turner and David Shapario.

2016 Traverse Purchase

Very professional sales and finance staff. The reason we trade with this dealer, other than the great deal they gave us, is their service department and the excellent after purchase support. This is our 4th Traverse and we are totally satisfied with the purchase process and the service afterward. Great place to deal with!

They took care of me!

Tim was so great at listening to my needs. He found the perfect car for my very specific situation! Also, very impressed with everyone from Jeff the manager and Jessy who assisted in the sale . Even Eric at the financing department explained all the paperwork with great detai . Thank you all at Allen Turner. You guys made this car purchase so easy!

Great Group of People

Allen Turner Chevrolet in Crestview has an outstanding staff. I have had a great experience with the dealership, from the first day we bought our 2014 Impala from the salesmen, accountant and service department. I then bought my 2014 Silverado from Allen Turner.

Great Service

Had our Ford Explorer serviced here. Great job... very professional and timely. Robert was very helpful. Highly recommend this group. Worth the drive to Crestview!

Amazing Dealership and Staff

From the time I drove onto the car lot until the very last of finalizing my new car deal, the sales associates was nothing short of courteous, very helpful, overall amazing. Zia Holly was my salesman and she provided SUPERB service! Thanks Zia! Eric Sorensen was also a great person to work with in the finance department.

Wonderful to deal with!

My experience was great, friendly staff and very professional, would recommend this dealership to anyone! Worked around my family schedule which is great when you have little ones.

Best Car-buying Experience

We had a great experience at Allen Turner Chevrolet. Everyone was friendly. Our salesman Jessy Stancher was very nice, positive, and professional. He and Eric Sorensen worked together to get us through the process quickly. We'll definitely return for our next vehicle and will be asking for Jessy.

Visit to Allen Turner Chevrolet

Our visit to Allen Turner was outstanding. All personnel were very courteous and helpful. Our Salesman, Joe Units was outstsanding and he definitely took time to ensure that the vehicle we were buying was in tip top condition and made sure all of our questions were answered. Outstanding Salesman! Eric in Finance ensured we understood the financial portion of our purchase and ensured all aspects of our deal were explained. Great and outstanding job. I would recommend this dealer to anyone. Great staff and great cars!

We had a wonderful experience!!!

Jessy Stancher was wonderful to work with!! Thanks for all your hard work!! I wasn't expecting to buy a car but couldn't pass up the deal!!!

Got what I needed!

This was a great buying experience, and I've bought a lot of cars since 1959! Jessy Stancher helped me find what I needed to replace a leased vehicle. He was thorough and available when I had the time to look. Jessy listened to my ideas and over a three week period he figured out what would really work, and he was right! Isn't that what a good salesperson does? You bet - AND, he respected my wishes by not calling, emailing, texting, etc. When we completed the sale, Mr. David Cain kept the same approach - no pressure, just a professional competence. This is my kind of dealership.

My experience at Allen Turner Chevy

Sales and management where decent experiences. The Finance department on the other hand was sloppy. I went in very clear that I was looking to finance and had shopped around and got approved from my bank in case financing could not find a good rate for me. The rate that was quoted for me was not a good deal at all so I told him that I would just write a dealer check from my bank. Eric was quite annoyed and showed his displeasure a bit. Then he told me a specific amount that I should finance when I already knew exactly how I as going to do this. He said he could not get it to my exact number, but after some crumbling of paper and some frustration on the computer we eventually got there. Also, just make sure you have time when dealing with finance, have patience and ask questions. We went at the end of the day, and everyone wanted to leave and made me feel rushed for sure. I regret not asking enough questions, and found out the warranty to be a bit over sold. It was much more confusing then I thought it would be. But after all this still happy with my purchase. If I were to do it over again I would make sure finance new more about me before walking into the office to close the final deal. Eric was nice but definitely was eager to leave as he expressed a couple times that he has a child to get home to. I did not want to be there late either, but I did since the vehicle was delayed in arriving to the dealer. I was also told I would have plenty of time to work through the details.

great service!

Our salesman Jessy Stancher went above and beyond to help us get a great deal on our purchase! He was so friendly, not pushy at all and respected what we needed for trade in value and where our cost on the jeep we purchased needed to be. He was very organized as far as the paperwork process goes and got everything taken care of as quickly as he could. We were very pleased with our overall experience at Allen Turner.

The sales staff was excellent!

The sales staff was excellent. Al Sienko was our salesman, he was very friendly and easy to work with. After three months of searching. Al showed us the exact car in the price range we were looking for. We found the prefect 2015 Equinox (Certified). Al helped us get, what we thought was the best deal possible.Things went a little sour when we went in to close the deal with the finance department. Keep in mind that we already had a PAL from Eglin FCU. Eric Sorensen was rude and pushy. He was attempting to strong arm us into buying extended warranties and protection plans we did not want. We told him NO five times. He told us we were pay $2000 over the retail value and when we left the dealership the value would decline even more. He insisted we needed gap protection. Then he asked us what was wrong, couldn't we see the value in these options and why we couldn't afford an additional $30 a month.One more word out of his mouth and we would have walked out on the deal. Eric turned our awesome day and great experience into a bummer. We thought we found the perfect car with the best deal but Eric told us different. Apparently Eric thought we were paying $2000 to much. I rate sales 5 StarsI rate finance 1 starBrain J.

I was looking for a used vehicle

I needed to buy a vehicle and of course wanted the best for the cheapest price but with good gas mileage. Roch Mechrek let me see and drive any vehicle I wanted to and explained the prices for the used vehicles, leased vehicles and even gave me a tutorial on the vehicle I did purchase. He had a lot of patience with me, I went in not knowing what kind of vehicle I wanted. I would recommend him to anyone looking for a car.

Everyone was great, very friendly and helpful

I came into the Chevrolet dealer looking for a vehicle and they were closing but Jessy Stancher stayed and showed me around and Ieft with a car. They are great people and I love my Chevy Equinox

My experience on buying a 2016 LS Cruze

I found my search for a new vehicle so easy and rewarding. My sales person Roch Mechrek was most helpful & knowledgable and went the extra mile to see that I got the right vehicle to fit my budget. My original option was to see about the 2016 Malibu, Roch knowing my budget limit and that there was no wiggle room said let me see what He could do and brought up a demo car which looked just like the Malibu but was actually a Cruze LT. My roommate who is only 4' 10" fell in love with the Cruze and the seat adjustments which brought her up to her driving position help and all the high tech options sealed the deal. Roch also showed me the Malibu which we also took for a test drive (to satisfy my original choice) but the Cruze won out. The Cruze was the right fit for us with very good gas mileage & it looks like a Malibu. Roch help us navigate the high tech features and introduced us to the service & parts managers and showed us the Allen Turner Chevrolet Internet site so we could look for additional accessories. We returned the next day with the check & I saw Roch with some problems I had with the high tech options & he helped me work through the issues awesome service. We also met with Eric Sorensen the business manager who walked us through the many warranty options but as excellent as they are our plan is to trade in our Cruze in three years & purchase a new vehicle as we both are in our 60's it is the right option for us. We feel that we have built a relationship with Allen Turner Chevrolet that we can trust of course the service visit will requires another review when they start to occur. We would not hesitate to recommend your staff & dealership to all we know, thank you for a vey enjoyable experience .

Saturday surprise

Wonderful service and experience. Justin Gardner was very helpful and accommodating. Both David and Jeff we're welcoming and helpful. Eric was very thorough in his explanations during the financing part of the car buying experience. Thank you for a great Saturday!

Recall and Maintenance Repairs

Had a major recall service performed as well as brakes and A/C repairs. We were treated well by the folks at Allen Turner Chevy in Crestview. Very satisfied with the service we received and the service performed on the vehicle.

Good experience

Our sales person Jessy was very helpful and answered all of our questions best he could. We had a good experience overall with everything. We are enjoying the car so far and would go back and recommend. Thanks.

New to Crestview,went to Allen Turner Chevy .

Took my Z71 Chevy truck to Allen Turner . As soon as I walked in Mr. Mike Albright was very helpful ,They were very Professional, I would Highly recommend them. They have a Superior Service Department. Thanks.

Good experience

These guys were honest about everything and very easy to work with. I will always use them to purchase future vehicles. I live in Alabama and it is definitely worth the drive.

Best Service Ever

I use Allen Turner Chevrolet for all of my service needs because they provide the best service that I have found in this area. They really do go the extra mile to make sure that you are completely satisfied. I would highly recommend their service center to anyone.

Great Dealership!