4 Wheels of Fox Lake

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.8 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.3 Overall Experience: 5.0


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Spectacular service, felt like I was at home.

5
Nelso Lazcano Meraz on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nick was beyond helpful, most dealerships would have given up on finding a lender. Nick did everything he could and was on a mission to find me the best of the best. I purchased a 2008 ford explorer and am very pleased with it. Second I walked in he said he has the perfect vehicle for me, I was originally looking at something higher in price, but he said he was 100% positive that I'd love the recommendation he has given me. What do you know I went with it, the quality and condition it was in well exceeded my expectations.


Dodge journey

4.7
Melinda walker on 11/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently purchased a car through four wheels of Fox Lake I was in desperate need of a vehicle and I found they went out of their way to help me through the loan process of getting the car quickly and efficiently I love driving my new car and could not be happier with my experience!


Nice experience

4.7
Art on 10/25/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Everything was up front and straight forward. Knowledgeable and pleasant staff.


Excellent car buying experience

4.8
Ever on 10/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Quick and easy dealing ...no midle sellers .You actually speak with owner directly (Thank you GINO).Excellent spent time on customer service.Dealed on some stuff and got it done quick.


Excellent Service

5
Allison on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bought my first car from here, and I am completely satisfied. Excellent customer service. Will definitely be going back for our next purchase.


Outstanding dealership

5
Christopher on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I both have poor credit, but we're in need of a reliable car. We went in to 4 Wheels and sat down with Rick and explained what we wanted and our situation. Rick went out of his way to make us feel comfortable and put us in a car that we wanted and that was practical!! Everyone there was thoughtful and kind. We got better service there than some big dealership. We want to thank everyone there for everything,


Outstanding experience from beginning to end

5
JM on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rick, Nick and everyone else were simply incredible and made this the most comfortable and enjoyable car buying experience I have ever been apart of. The vehicle was spotless both inside and out and ready for us to test-drive and ultimately take home. Without a doubt, I highly recommend 4 Wheels of Fox Lake and their entire team. Check these guys out!


Great Buying Experience

5
HarleyMike on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I were were looking to buy a used pickup truck. We saw one in the lot at 4 Wheels and stopped to take a look. Rick Neubauer helped us and after some negotiations, we were driving a beautiful 2008 Ram 1500 quad cab home. Afterwards, I was in my driveway looking at the back bumper (someone had glued part of the plastic top on the bumper and it was coming off)when Nick from 4 Wheels pulled up. He saw the truck and me and thought I might have gotten into an accident already. I showed him the bumped and he said they would order a new part (free of charge) and call me when they have it so they can install it.Now THAT is service!!!


OUTSTANDING CAR LOT AND REPRESENTATIVES!!!

5
Brian Parker on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

THIS CAR LOT AND IT'S REPRESENTATIVES ARE AMAZING!!!I was referred to this location by a local mechanic. I went here due to a rough situation with a vehicle that I had purchased. I privately purchased a horrible car that would not be purchased from any dealer other than 4 Wheels of Fox Lake. I don't think 4 Wheels even wanted to purchase my vehicle from me, but I told my representative (Nick) the situation that I was in, and he was more than happy to help in any way that he could. He was very understanding that some people make mistakes when purchasing vehicles, so he bought my horrid car from me at a price that I would have never imagined it would go for, and sold me a used Toyota Corolla that was like new, and for cheaper than I believed to be a fair price.Before I purchased the Corolla, he encouraged me to test drive it to a local mechanic who did a full 40 point inspection, to include the entire under carriage, interior inspection, electrical circuits, and more for free, and I was able to watch him do the inspection to make sure he wasn't scamming me. The Corolla was in pristine condition with the exception of a few minor less than $20 fixes. Upon return to 4 Wheels, I informed Nick of the minor repairs needed and he said he would take care of all of them for me at no cost. I was still unsure about whether or not I wanted to go through with it. He told me to take my time and that there was no rush. I let him know I was going to go think more about it over dinner, and he told me to take the Corolla with me. There is no doubt in my mind that he would let me test drive it for as long as i wanted (within reason) before making the purchase.To summarize, he purchased my awefule car that I owned at a more than acceptable price. He sold me a Toyota Corolla that is in phenomenal condition at a price that was more than fair. He even threw in a warranty at no cost, that at any other dealer, would have probably been over $1,000....that's how confident they are in their cars.I HIGHLY RECOMMEND THIS LOCATION FOR ANYBODY LOOKING TO PURCHASE A USED CAR!!!Pro's:-Staff is extremely friendly, flexible, and has a great quality that I wish every car dealer would have, which is a "no pressure" type of quality, where they don't try to force you into a vehicle, but instead let you make your own decisions and give you some friendly advice and pointers along the way.-They will probably purchase any vehicle from you, regardless of condition, at a price that anybody would love.-They will sell you a car without forcing you into making the purchase at an incredible price.-They will let you test drive to wherever you want, for as long as you want (within reason) in order to help you make your decision.-They have a VERY good selection of used vehicles to purchase.Con's:ABSOLUTELY NOTHING!!! I was in a stressful situation financially and with a junk car, and they made this entire process easy and worry free.GO TO 4 WHEELS OF FOX LAKE FOR YOUR NEXT USED VEHICLE PURCHASE!!!Thanks to you Nick and the entire staff!!!


GREAT! Place to buy a car!!!

5
Randy on 05/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Rick made buying our SUV very easy! Gave us a great deal! Would recommend buying your next used car there!


Great

4.6
Guicho5557 on 05/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

I look the car I want people from there is nice I recommend to everyone the dealership because is so good go everybody to four wheels of fox lake


Great place!!!

5
Bonnie on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purcharsed a vehicle from here and the process was so quick and easy. Even with my not so good credit they were able to help. Thanks 4 wheels!!!


Great Dealership, Straight Shooters

5
rcimaglio on 02/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was actually refreshing Dealing with Nick on a new to me truck. Got a great deal, and I did my research. No hidden fees and they took care of everything they were suppose too. Was really nice and very quick.


Amazing!

5
MLenore on 01/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

4 Wheels of Fox Lake is absolutely amazing! I recommend them to anyone looking for a used car. I just bought my 2nd car from them and Gino and Rick went above and beyond to make sure I left happy. They are honest, helpful, knowledgeable, and affordable. They are not pushy and really listen to what you are looking for. They are my miracle workers! I adore them!


Excellent buying experience!

5
BobG on 01/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just purchased my second vehicle from this dealership in the last 6 months. They make it extremely easy and focused on excellent customer service. I love the price range of vehicles and the number that they have available in that range. Their cars are clean and well taken care of, and I will not hesitate to go back when purchasing my next vehicle.


4 Wheels of Fox Lake

5
Chris Prochaska on 12/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have never had such a great experience buying a car, everyone at this dealership were awesome!! They made us feel very welcome, they were very friendly, helpful and honest. And in my experience with buying cars you don't find that very often. I would recommend anyone looking for a used car to stop and see them. They made something that isn't always easy quite delightful. Christine Prochaska


great customer service

5
cyn on 11/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was very low stress and they gave us a great deal and treated us with respect.


Best Car Buying Experience

5
DLeary14 on 11/03/2015

Customer Service: 5.0

I recently purchased an SUV from 4 Wheels of Fox Lake, and I cannot thank Gino and his team enough for the great car buying experience. There were no pressure sales and Gino was down to earth and forthcoming with any and all knowledge he had on the history of my vehicle. He even allowed my husband to take the vehicle for a full inspection prior to working out a deal. When it came to the sale, Gino was all ears to our budget and needs, making the deal an easy and affordable decision for us. I would definitely recommend 4 Wheels of Fox Lake to fellow car buyers, and I would certainly return in the future when I'm in the market to purchase another vehicle.


Great Place to do Business

5
Michael on 11/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a truck here recently. The staff were very helpful. I called ahead inquiring about the vehicle and they were very informative over the phone. I decided to go see the truck then I ended up buying it. They even had receipts for service work done to the truck in the past from the previous owner! They are not like most car lots out there. There was no pressure to buy and they were very friendly. It was defiantly worth the 1 1/2 hour drive for me. I would highly recommend them to anyone looking for a quality used car or truck.


Great people to work with

5
Julie on 09/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The whole process went smoothly. Everyone was very helpful and informative without putting pressure on us to buy. We were happy with the price we settled on too. Great experience and I HATE buying a car!


No Pressure, Good service, Great People

4.3
DeannaG on 08/18/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Nick was AWESOME!! I just called about the vehicle I found online and he came up with others that I might be interested in. He helped me get financing. There was no pressure to buy. He was very helpful. I would definitely recommend Nick and the dealership to friends and family!!


Bad customer service

1
Mjime on 08/05/2015

Customer Service: 1.0

I went in there because I was recommended by Springleaf finicial. I check their reviews online and it everything sound it like a good idea. So we found an SUV that we liked, my wife and I spoke to Gino about it and after a little negation we agreed on an amount. They were Going to make some repairs on it and in a few days it will be ready. So the next day I spoke to Springleaf and gave them the info of the SUV. A few hours later they said everything was ready for me to come and sing well the next day I call the dealer and spoke to Gino and told him if the SUV was ready so I can check it before I sing any papers. He imidiatly responds that he cannot sell to me for the price we agree on! He said go somewhere also I'm not going to sell it to you. And literally hangs up!


Great people great service

5
owens-umfleet on 07/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gino and Nick are very friendly people. They will do anything they can to help out their customers. We know many people that have bought cars from them and they have never been done wrong by 4 wheels. I will continue to send people to 4 wheels and will be going back to gino and Nick for future car purchases. We have gone to 4 wheels since 2004 and have had nothing but good luck with the 4 cars bought from them.


Great service, awesome prices

5
Judy Saltz on 06/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The moment I walked in they were not pushy. The salesman, Rick, was very nice and helped me out a lot. He let me test drive the cars I was interested in, and he worked with me on pricing. The owner let me take a vehicle home for the weekend. Rick was the most helpful person I found while on my search for a new/used car. 4 Wheels welcomed us with opened arms, and always invites us back if we have any problems. I will truly recommended 4 Wheels to anyone looking for a new/used car, and I am very happy with the car I got.


Excellent Experience!

4.7
Just Jake on 03/03/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a used Toyota Matrix in great shape at an awesome price. The staff, especially Gino, were all very helpful and made the whole experience smooth and painless. I can't imagine going anywhere else to buy my next car.


Excellent start to finish!!

5
Joyce and Jessica on 02/23/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My daughter was looking for a decent used car. 4 Wheels was recommended by a friend. I see why. From the minute we walked in the door until we drove away with a "new" car we were treated like old friends. Gino was easy to talk to and really treated my daughter with respect and caring. He would not have let her make a purchase she could not afford and worked within her budget. The rest of the staff were just as awesome. I loved the fact that they go out of their way to make sure the car is in the best condition before leaving the lot. It was an extremely cold day and the car had issues starting. They replaced the battery. Gino told my daughter if the air conditioning doesn't work this summer, bring the car back and he will get it fixed. His daughter, Jessica, confirmed he is genuine in his business practice. It is a true family business. It was such a pleasure to buy from them. I HIGHLY recommend anyone looking for a good used car check out 4 Wheels in Fox Lake. You will not be disappointed.


Very professional experience!

5
Satisfied Customer on 01/14/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a used car from 4 Wheels- everyone was very helpful and knowledgable - Rick especially was great! I got a great car at a great price- I highly recommend them!


Awesome Customer Service!!!

5
Poncho Montana on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We just bought 2 vehicles with 4 Wheels and had previously purchased another vehicle. They have excellent customer service, no high pressure. They work with you, with what your wants and needs are! They sell good quality cars and service whatever issues need addressing. They make car buying enjoyable!! It was great working with Rick. Everyone there is very helpful! It made for a smooth, easy sale. We highly recommend buying from 4 Wheels! Love the new vehicles! Thank you!!


Buy you used car here!!

5
Traci F on 07/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

WOW what a great group of people, Gino was the best to work with. We purchased a 2007 Jeep Wrangler for our daughter, they replaced the truck with new tires. The next day we called about the rotors and they had no problem replacing them and the brake pads. Gino assured my daughter if she needed anything concerning the car, to just give them a call. They will take care of it. 4 Wheels of Fox Lake is a great place for your next used car.


Mr. Roger Tatum

5
oldretiredguy on 06/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Gino Cardelli, owner, is a pleasure to work with in an industry fraught with trickery and false information. He is forth-right, honest, has a sense of humor. I actually enjoyed my experience! I, without exception, will recommend him to my family and friends.


Very nice guys. Good selection of nice vehicles.

5
John on 05/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These guys have a nice selection of GOOD used cars no junk. They are very kind and you do not get the feeling that they are trying to rip you off. The prices are reasonable and fair and we negotiated a good price. The vehicle I got was clean and had new tires put on and they backed up everything on it. I was very pleased with the owner and his son and will come back when I need another car.


No hassle - no pressure!

5
Bobbi & Joe V. on 02/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gino and his crew at 4 Wheels were very accommodating, pleasant and went out of their way to make our buying experience no hassle. All my concerns with financing and details of the vehicle were addressed to my satisfaction. I will definitely refer them to anyone I know who is looking for a vehicle. Thanks for everything 4 Wheels! I love my Buick!


Best Used Dealer Ever!

5
Jonny5658 on 01/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My Wife and I were looking for a Ford Explorer for her because we were in a car crash and her old one was totaled. When we came to 4Wheels we knew we found a used car dealer we could trust. Gino and Nick have been nothing but kind and upfront with us. The repairs that were needed were made free of charge and we felt very comfortable with them. The buying experience was simple and smooth. They even worked to find me a lower rate for our financing! I will be back soon to buy myself a new vehicle and will not hesitate to go back to 4 wheels to let them get me a new one. and the fact that they will find me the exact one I would want is just icing on the cake. Thank you 4wheels of fox lake you have a customer for life.


THE BEST!

4.7
Scot & Lisa on 01/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I was shopping around for utility truck for home use. Went to all the larger dealerships and found them to be "out of touch", asking too much money and sterile. Nick and the team at 4 Wheels of Fox Lake are GREAT! Fun, easy to talk with and best of all, easy to deal with. I LOVE THIS PLACE, its just like the old days when you could talk to the dealer and not have a "Fargo experience" The family atmosphere is another obvious selling point when you come to 4 Wheels. I can't wait to go back and get another vehicle. I had so much fun, even my wife got involved in the purchase. Hey Nick, Don't change a thing! We'll be back and so will my friends. Scot and Lisa of Barrington


4 Wheels get Georgia Rae Family Band on the ROAD!

4.7
GRFB on 06/21/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Honest sales and mechanic. Friendly and listens to your needs and gives you the time. Never felt pressured or hurried. Explained everything abut the car and the financing. The car we bought had just come back from being detailed, and we left very happy. We were leaving for a trip early in the morning, so we were anxious to get the transaction completed. After we left, Gino followed me and pulled up at the intersection, red light. Said he was not sure if it had a chance to get the oil and filter changed, so that we should do so and bring him the bill. He did not have to do that, but he did. THis place will also service the car. Good mechanic on site. The mechanic even took the time to talk to us about the car, since he did the inspection on it. He shared with us where they get most of their cars. He did not have to do that. I felt this dealer was open about the car and everything he knew about it. Has been there for over 10 years. WE will come again.


Easy buy, good repairs

4.8
Dan on 05/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

The buying expireance was very easy and fast. The Jeep Grand Cherokee that was purchased was great and the small issues with it were repaired by the dealer quickly. Nick was easy to work with.


My wife and I recently purchased a used car from 4 Wheels...

4.6
hdgiovanni on 03/18/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I recently purchased a used car from 4 Wheels and the experience we had was far better than any other dealership we've shopped in the past. Good cars and great people.


Best Car Buying Experience I Have Ever Had!

5
Goaliemom on 12/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the best car buying experience I have ever had. I highly recommend 4 Wheels of Fox Lake. Gino and Nick are terrific! I will definately be buying from them again.


A Great Family Owned Business!!!!

5
michael j gustafson on 11/13/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience with Gino and his staff.If your anything like me and scared to buy from a big dealership and this is a great place to go. I bought 2 cars here and the first one was a 2000 dodge truck. It started to make a noise in the rear end i told Gino about it and he had me bring it in and he had it fixed for free no questions asked. They also do in house financing if you put half the money down.Gino really believes in making the customer happy and because of that i will continue to buy from him. Both times i bought they gave me a great trade in value for my existing cars and they don't pressure you into something you don't want.My second car i bought was a 2008 impala he gave me a great deal and the car had low miles and still smelled new. A GREAT PLACE TO BUY USED CARS!!!


What an awesome place!!!!!

5
Nicky Massarelli on 11/11/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought over 18 used vehicles in my life. This last one, is by far, the best experience I have ever had.This is family owned, good people, best prices, and financing available. If they don't have it, they will find it for you. Wow, have you ever heard of that!?They have a client for life in me and my family. Keep up the good work!


Best Place to Buy!!

5
Sportsman on 11/08/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I were referred by my Father-in-law, who purchased his truck there, so we all went to take a look and drove away in less than 2 hrs in a beautiful Red Chevy Silverado!! Everyone there was very professional,efficient,and couldn't be nicer. Top notch customer service in all areas at it's finest.We will definitely be sending customers their way. Wish we could afford another one!!!


Great People

5
Doris and Phil Katzenberger on 11/04/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly people and made the buying process easy and quick. Bent over backwards to make sure we were happy with the vehicle we bought !


Laid back friendly dealership

5
Acura on 10/02/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service. They made car buying hassel free and very very happy


$11,450

Mileage: 101354

Color: Red

Transmission: Automatic

Body Style: Hatchback

City: Fox Lake, IL

Engine Type: 1.5L 16-Valve 4-Cylinder DOHC i-

$3,950

Mileage: 179940

Color: Black

Contact seller for Transmission

Body Style: Pickup

City: Fox Lake, IL

Engine Type: 5.4L EFI OHC V8 "TRITON&quo

$13,950

Mileage: 123171

Color: White

Transmission: Automatic

Body Style: Van

City: Fox Lake, IL

Engine Type: Engine, Vortec 4.8L V8 SFI (285

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