2010 Auto Sales

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.6


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2010 auto sales.awesome car buying

5
Tom lafontaine on 10/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went 2010 auto sales,for a car for my fiance.matk stayed late for us.it was quick,painless.Got a really nice car,clean spotless.runs great


Smooth

5
Robert on 06/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was looking for trucks a few weeks ago, never thought I would want a full size truck. Stopped by this dealership after a friend of mine said the owner was a great guy and everything was fair priced. Bought a Ford F150 from him. LOVE IT... Although I just bought this truck, I am looking froward to buying my next, and I will go right back to 2010. Thanks so much.


great experience

5
Bruce & Pamm on 06/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mark came highly recommended by a good friend, and now we will also highly recommend him. The whole process was very pleasant and easy. We will definitely return for our future car needs for ourselves and our kids.


Bought my son's First car.

5
Dave in Schenectady on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had a very good experience. Mark was more than fair and accommodating while we negotiated and I came away feeling very good about our purchase. The car was in excellent shape and looked brand new though it was a 2013 model. We shopped several other dealers for a Ford Fiesta and none were as helpful as 2010 Auto Sales. We will definitely travel from Schenectady again when we are looking for our next vehicle.


"Awesome Dealership!"

5
Lori and Bob on 05/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. I loved being treated like a person not a sale. I love my SUV. It was spit shine clean with a full tank of gas upon pick up. They made the whole process so easy from pick out to pick up. We will most definitely do business again.


Best experience(s) ever! Lifetime customers!

5
Deb & Nelson on 05/01/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I just purchased our second vehicle from Mark. We found him two years ago. He is the most honest person we've ever dealt with. He doesn't upsell anything. His inventory is on the higher side, but the quality is also the higher side. His prices though, are more than reasonable. If he says it's perfect, you can rest assured that it is perfect! He stands behind his word. He gives the best trade-in values around. He prides himself on repeat customers - and it shows. Thank you Mark! We love our 2010 Mercedes-Benz GLK350!!!! Deb & Nelson


Excellent buying experience

5
Danielle on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mark did a great job getting me timely financing and getting the car ready quickly. I wish I had found him sooner! I would have purchased my last car there. All I can say now is I will be buying my next car there!


GREAT CAR, GREAT EXPERIENCE, GREAT DEARERSHIP

5
Barb and Roy on 04/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

First let me say I did this yesterday and it never posted, but I am happy to try again. I had been looking for another car for a few months. My husband found your dealership, and a fantastic car, except for the color, black, not my favorite color. So we keep reading, small dealer, run by the owner hmm mm. Not sure what to expect,but we called. Car sounded great, but my schedule is not the best as I work nights. That didn't matter t to you. Mark offered to stay open later or come in early if that would help. Besides the fact we were 3 hours away. So after work in the am a few days later we called and said we were on our way. To our surprise the car was gorgeous, it was a metallic black, sparkled in the sun like it had gold flakes in it. So off we go for a test, without Mark in the car, what a surprise. Most dealers tag along. Long story short in about a half hour we had financing, insurance, plates, keys, I mean fob, and he sent us on our way with a FULL tank of gas. Now what dealer does this. Are we on TV? Honestly I have never been to a dealer who respects the buyer. Hassel free, willing to work with you, and in front of you, not take the numbers to another room like so many dealers do. I recommend 2010 auto sales to everyone needing a great car, good price and finally a decent salesman/owner. Mark thank you. I love, love my Chrysler 300 S car. We'll be back.


Hassle free super friendly environment

5
Chris O. on 04/16/2016

Customer Service: 5.0

Honestly the quickest and most painless experience I have ever had buying a car..I would recommend 2010 auto sales too anyone..


A very happy customer!!

5
Natalie on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The deal I got couldn't have been any better. I was very satisfied, highly recommended!


best car buying experience ever!

5
todd and kelly on 02/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mark was such a pleasure to deal with, my wife and I left his dealership feeling like we knew him for years. We will definitely be back to purchase another car from mark and all the guys at 2010 auto sales!


Excellent experience.

5
MJ1551 on 02/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience here. Fast ,friendly and genuine. No pressure and great selection of quality,gently used vehicles. I will shop here again.


Awesome Dealership-Hidden Gem in Capital District!

5
Lasersrus on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In November 2015 I bought a 2011 Cadillac from Mark at 2010 Auto Sales. The entire buying process was very conversational vs "Salesy". There was no pressure, there were no gimick's, just straight up honest conversation about what I was looking for, and why. Mark made the buying process unbelievably simple. The best part about buying a car from Mark is his post sales customer service. I bought a "used" car, and "used" cars have unforeseen issues not related to the dealership. After driving the car for 8,000+ miles in 8 weeks, I noticed a clunking sound under the front end. I was apprehensive about bringing it back because, generally speaking, car dealerships have no interest in seeing you again unless you want to buy another car. HOWEVER, Mark was happy to see me, and VERY interested in fixing the problem...at no charge. Honestly, this is unheard of for a majority of car dealerships. So, in summary: Mark helped me pick the right car for my needs, sold it to me at a very fair price, and provided extraordinary customer service after the sale. Mark is located in Lansingburgh, NY, and trust me, it's worth the trip! Mark is a man of his word....I will definitely buy next car from Mark at 2010 Auto Sales.


You will not be disappointed!

5
Heidi on 01/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just recently bought my 3rd vehicle from 2010 Auto Sales and I wouldn't go anywhere else! If Mark doesn't have the vehicle you're looking for on the lot, he will find one for you. He goes out of his way to make sure you leave a satisfied customer. I have recommended him numerous times and will continue to do so. If you're looking for a great vehicle at a great price, GO SEE MARK!


very satisfied customer

5
James Healey "satisfied customer" on 01/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

on a cold day in January I took my wife out to shop for a new to us vehicle..of the 5 dealerships we stopped at,Mark was the only person to come out and brave the cold to greet us and ask what we were interested in.. I was pretty much sold from that point..he was extremely helpful,honest,and made this the only car buying experience ive ever actually enjoyed..its only been a few days and I think ive told everyone I know that's thinking about a vehicle upgrade to go to 2010 auto sales,they wont be disappointed..thanks again mark for a truly pleasurable car buying experience


ease of buying is great

5
mr Roberts on 12/25/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mark is the type of dealer to have a very good experience with and without any pressure at all it is great.


Great Service

5
Dave on 12/07/2015

Customer Service: 5.0

I purchased a 2010 Mustang Convertible in June of 2015. Several months later, the fan door, which purpose is to switch from window warming to vent warming became stuck. It would make a really loud noise everytime the car turned on. I called and the owner was very polite, scheduling me in on my freeday. I dropped it off early morning and got it back the same day, hassle free. Overall, I've had excellent service here. It is definitely worth checking out if you are in need of a new or used vehicle.


It's Worth the Drive!

5
JackieM on 09/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am so grateful that I found 2010 Auto Sales listed on cars.com when doing my internet search for a 2013 Kia Optima. My inquiry about the car was answered almost immediately and the drive to Troy, NY ended up being worth every mile. Marks time and attention to what I was looking for made him a complete pleasure to deal with. He provided a real no nonsense approach to selling me a car and all the details were taken care of with no hidden agenda or costs. He honestly makes customer satisfaction his top priority and is a true man of his word. He gave me a more than fair trade-in value for my car, an exceptionally clean Kia Optima at a great price and stands behind his vehicles with a generous warranty. All resulted in an easy and pleasant transaction. What a find! In short, cars.com, 2010 Auto Sales and Mark took the stress out of my used car search. This was a positive buying experience from what I consider a 5-Star dealership. Check out what theyve done, what they are doing and what 2010 Auto Sales can do for you. Its worth the drive!


positive experience

5
JenN on 08/13/2015

Customer Service: 5.0 Buying Process: 5.0

I bought a car today from Mark, the process was so easy. The car was a great price and in very good shape. I would recommend this dealer to family and friends.


Highly Recommend

5
Eddie Gold on 08/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased my 2nd car from Mark. It could not have been any easier. Mark is low keyed and very easy to do business with. Buying a car can be a hassle but not at 2010. If your looking for a good quality car at a fair price please consider Mark before you make a decision


A great place to buy a car

5
TimMc on 07/10/2015

Customer Service: 5.0 Buying Process: 5.0

I recently purchased a Chevrolet Cruz from 2010 Auto Sales and the entire experience was above excellent. The prices, mileage, and inventory were 2nd to none compared to most other dealers in my area. The entire purchase was painless and seamless from start to finish. The owner is a nice and knowledgeable person that is no pressure and easy to get along with. He really had to work to find me financing and went out of his way to provide one of the nicest and easiest car purchases I have ever made in my 51 years. I am more than satisfied with the dealer and the car. I will recommend him to family and friends looking for a vehicle. Stop in and check out the dealership it will not be a waste of time. After the sale what surprised me the most and I haven't seen in years was when I picked up the car, it had a full tank of gas. Two thumbs up to 2010 and thank you Mark.


A hidden gem in Troy, NY. Highly recommended!

4.7
Christopher R on 06/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Quick summary: Quality used cars at fair prices, no pressure sales tactics, a free CarFax report, a six month-6,000 mile warranty included (double the NYS requirement), a full tank of gas, and 4 heavy rubber floor mats added to the car after sealing the deal. What's not to like? The details: Our car was a total loss in a T-bone collision, so we needed a replacement. Our insurance company offers a car finding service with a no-haggle price at participating dealers. Without this service, we probably would not have found 2010 Auto Sales and the Honda CR-V for sale there. First impression - Hmm, not a big dealership. It is located in a re-purposed fast food building, with cars parked in the surrounding lot. What a pleasant surprise--there are late model quality cars lined up in row upon row. We purchased an extremely clean Honda CR-V and had the keys in our hands within hours. The owner, Mark, is personable and knowledgeable about the cars he has to offer. Dealing with the owner of the shop makes buying a car here so much easier than dealing the usual dance of salespeople and managers and closers as you try to hand over your money. If you are in the market for a used car, I highly recommend adding 2010 Auto Sales to your list of places to shop. It is a hidden gem in Troy, NY.


Very friendly environment, works with you

5
Dave on 06/15/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased a 2010 Mustang, it was clean with a full tank and ready to ride. Mark -- the owner, really sticks to his word and helped me out in terms of getting the car I wanted while providing a relaxed home-feel environment. I would definitely recommend this dealer.


Great Experience buying our car

5
Dorothy c on 05/31/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience buying my 2007 Mustang Mark was wonderful got me financed an had my car the next day thanks again Mark


Highly Recommended

4.7
SBaluch on 04/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I recently purchased my 2011 Cadillac SRX and couldn't have been happier with the customer service I experienced along with the condition of the car. At time of pick up, the car was newly detailed, exterior was just washed and the gas tank was full. Mark, the owner, seems to want his customers to have a relaxed, car buying experience versus the stereotypical 'pressured' one. I've already recommended 2010 Auto Sales to a few friends!


Car shopping made easy

5
Taylor on 04/09/2015

Customer Service: 5.0 Buying Process: 5.0

I bought a 2012 honda civic with 20,000mi from Mark at 2010 Auto Sales in January 2015. The condition was practically brand new. It was the most relaxing and comfortable car shopping related experience I have encountered. Mark is very friendly, unterstanding, and knowledgeable. I chose to visit after the online reviews I had read, all being good and thought it time to pay it forward. If you're looking for a new vehicle I highly recommend Mark at 2010 auto sales.


2010 auto

5
EricG on 04/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a wonderful experience with 2010 auto. Marc went out of his way to help me as much as he could, he is very Profesional and an honest person. I am happy with my 2010 honda accord coupe I got from him and I am looking forward to doing more business with him in the future! Glad to know their is still nice people out there! Thankyou


great selection of clean used cars

5
Ray Kottke on 04/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a very positive experience buying a car from Mark. Good price, no pressure. I bought a 2011 Honda CR-V. Love it. He gave me a good price on my trade. I had to stay focused on the car that I was seeking because his other inventory was very tempting as well. I would recommend this place to anybody looking for a clean used car.


In the relationship business

4.7
Ken on 03/27/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My wife and I recently bought a 2010 Ford Flex from 2010 Auto Sales. In my original visit to the dealer, I was struck immediately by the relaxed atmosphere there. Mark, the owner, was helpful and not pushy, and quickly got the car I was interested in prepped for a test drive. He offered to let me take the car to my home so that I could make sure we could get our bicycles inside, which was one of our key requirements for a car. When we were ready to buy, Mark made the transaction as simple as possible for us, arranging the transfer of the registration, contacting our insurance company, and arranging excellent financing. We showed up with our plates, signed a few sheets of paper, and drove home. In short, we were treated with respect throughout. When I was negotiating the purchase of the car, another customer entered the dealership and talked for a moment with Mark about a problem he was having with a car he had bought from 2010. Mark asked him to leave the car with them and they would check it out. As I continued to listen to the conversation, I realized that the customer had purchased the car SIX YEARS earlier. It is clear that 2010 Auto Sales is in the relationship business as much as they are in the used car business.


2014 mustang

4.5
Josh on 03/20/2015

Customer Service: 5.0 Buying Process: 4.0

Sturdy with his pricing, but a great honest guy with a lot of trust. Car is still fairly new to me, but as of right now zero complaints. Made the buying process completely painless. I'm an idividual who is in sales, and he does a very good job not making you feel the stereotypical "salesman" pressure. Very fair individual.


Just bought my THIRD car!

4.8
Nixroks on 03/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I've been dealing with 2010 Auto Sales for at least 13 years. Just bought a 2013 Ford Focus last week, it's a great car, clean and runs great, like all his vehicles. Mark makes buying a used car easy, painless, and fun :) He goes out of his way to make sure his customers are happy with their purchase and does a great job arranging financing, and takes care of the DMV paperwork, all I have to do is sign. This is my 3rd vehicle, my boyfriend's 3rd as well, also my family and friends have bought cars from Mark with no problems, I really can't see going anywhere else, Thanks Mark! :)


Friendly dealership with great deals!

5
Buffalo Sports Fan on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This dealer, although small, provides great deals on used vehicles. Since they are a smaller dealer, they do not have the overhead of large acreage, lots of employees, etc. After lots of searching, I found them to be the best deals around and I cannot recommend them enough!


Great car, great price, great dude!

5
Magpie on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found a Honda CR-V at 2010 - right off the bat I knew he was a good guy because he was the only dealer in the Capital region who posted the Carfax right along with the online ad - so before I even saw the car I knew where it had been! He had the best price around for this car with only 28K on it! Friendly, made the trade/buying/registration/etc easy-peasy! I would absolutely recommend Mark and 2010 Auto to anyone seeking clean low mileage late model cars. Was well worth the drive from CNY!


great service very presentable lot

5
Gary on 01/26/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I most resently bought an 09 supercrew very clean no pressure at all i first looked at this in nov bought in jan i shopped around Mark had the best deal and a used car dealer with a warranty like his peace of mind never once did he call when i was shopping around excellent buying experiece with no pressure to buy from him i would recomed my friends to buy from Mark


Great place!

5
Carly on 01/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great buying experience from 2010! Mark made buying my first car super easy and fun! I got exactly what I wanted and for the price I wanted! I would definitely recommend taking a look around his lot he has great cars and great personality.


Excellent experience!

4.5
Jason on 01/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

I bought a care here from Mark about a week ago and the price was great, the car was exactly what I was looking for, and he was friendly and knowledgeable about his inventory. I highly recommend stopping by if you are looking for a used car.


Great dealership!

5
Debra on 01/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We have purchased two vehicles from Mark at 2010: a truck and a small car. His cars are in excellent shape and very clean! Very helpful and great experience both times! We will go back when we are in the market for another vehicle! Thanks, Mark!


Another great car buying experience with 2010!

5
Carrie & Jeff on 12/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased our first truck from Mark in 2008 on a recommendation from a family member. (It's still running strong!) We knew we had to start shopping for a new family car but kept pushing it off, until it was too late. We had no idea what we wanted, but knew we needed something. We walked into 2010 on a Saturday morning. It had been about 6-7 years since we last saw Mark, but he recognized us before we could even say Hi and remembered the truck he sold us. We explained that we didn't know what we were looking for, Mark patiently walked us around the lot and told us exactly how many miles were on each car, prices, and the history of the cars; all off the top of his head. We test drove at least 10 cars. Mark had them lined up, and warmed up for us as soon as we were back. It was so easy and kind of fun! (not two words you think of when buying a car!) We slept on it and called on Monday with our choice. The car was ready to be picked up that evening and we took it on our family vacation the next day! Buying from 2010 Auto Sales has been a great experience. We trust Mark completely. He's fair, honest, dependable, with a great sense of humor and - most importantly, just so easy to work with.


Nyeem from schenectady

4
Nyeem on 11/08/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

I recently purchase a 2010 Honda accord EXL V6,from Mark,I was very pleased with his professionaliism,not a forceful dealer like the rest of them,had a problem with one of the wheel he replaced it with no hesitation.His collections of vehicle are all in immaculate condition,would recommend anyone to go and purchase vehicle from him.great guy.


Exceptionally clean cars at great prices...

5
Steve on 10/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my third experience of purchasing a vehicle from Mark, always a pleasure. No pressure at all, I believe he is honest and gives you the best deal possible. I know many of my coworkers will agree, he truly is a role model for other sales people to follow. I highly recommend buying a car from Mark, he will work with you to get you financed also. Thank you Mark, Steve :)


Look no Further!

5
Timski on 10/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the pleasure of recently purchasing a 2010 Toyota Venza from Mark at 2010 auto sales. This was by far the best experience I have ever had purchasing a vehicle. Mark was incredibly friendly, informative and provided a no pressure buying atmosphere. I was also impressed by the condition of the vehicles Mark sells. He clearly takes pride in the vehicles he sells. If you are looking for quality vehicles, at a fair price and a no-pressure atmosphere, than 2010 is the place to go! Thanks again Mark!


Your the best

0
Lucy W on 09/27/2014

Mark at 2010 auto is great....I bought my second vehicle from him 1 month after I purchased my 1st car....another great experience and the car is great, he got us financed so fast and pain free. He was so kind to order an extra key for my 1st car. We are very pleased. I highly recommend buying a car from Mark. If he doesn't have it on his lot just call him and he will help you. Thank you Mark for everything, Lucy & Kevin


Thank you!

4.7
April on 08/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Today was car number 4 in 5 years for 4 different family members. All of us agree; we will never shop elsewhere. Mark is straightforward, gives you the best deal first, and follows up with service after the sale. No pressure, just a great smile with a well cared for car. He makes the process seamless. I can't imagine buying a car anywhere else.


Outstanding service from a company you can trust!

4.7
April Volk on 08/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I have known Mark for 8 years; and have had two family members purchase vehicles from him. Those two experiences were great and the cars have served us well. This is the first time that I have bought a car in 8 years and I reached out to Mark. There was an outstanding selection of cars on the lot and no high pressure sales people; the perfect combination. Mark was fair in his dealings and handled everything! The financing, inspection, DMV, even my insurance. I drove my "new" car off the lot about 45 minutes after I made my mind up. I wouldn't go anywhere else to buy a used vehicle. Thank you Mark (and Mitchel)l for your oustanding commitment to service, and for being a trusted advisor to me when I finally made the leap for a new car! 2010 Auto Sales is the only place to go!


2010 auto sales

5
Kathy and Robert on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

very happy to do business with mark. very straight forward and honest. we are pleased with our vehicle. we found our forever man. thanks again mark fir all your help.


Thank you

5
New Caddy Driver on 08/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

What a great experience at 2010 Auto Sales. Thank you Mark for selling me a great car. I loved my experience there with no games and not being pushy. Mark is really a genuine person. I have never had a great experience in buying a car the way I had here. Very laid back people that care about you. They made car buying easy and painless. Also I received a great deal on my car that I traded in. Everything went by so fast & great. Thank you again. I will for sure refer people over to you. New Caddy Driver


Great people

5
Lucy on 08/05/2014

Customer Service: 5.0 Buying Process: 5.0

I have bought many cars in my life, but never have a experienced such a great dealer as 2010 auto sales. Mark the owner was awesome, he was not pushy and got the best deal for me. My new car was clean, in wonderful shape and well taken care off. I was in and out fast. I would recommend you buy your cars from Mark. I hate the hassle of pushy salespeople and this was the best experience I have ever had. Thank you Mark for all your help and the great customer service you gave me today.


Love my new-used car...

4.8
Shirley on 07/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

I will have to agree with the previous reviews, this was a hassle-free sale. Marc sold me a great suv for a fair price. It was in need of one minor repair and when I called to tell him he said he would order the part and I was to bring it in the next day;no muss, no fuss! Also like the six month warranty and full tank of gas they give. Definitely would trade this a 5 star transaction. Would recommend and without hesitation deal again!


Excellent experience!

4.7
TDF on 04/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

My exerience with Mark and 2010 Auto Sales was wonderful. I found him to be knowledgeable, honest and a pleasure to deal with. I will definitely go back when the time comes for another vehicle. I highly recomend this place.


Great dealer

4.7
Kelly on 02/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Mark was easy to work with and very accomodating. Highly recommended!


Best Car Buying Experince to Date

4.3
Eric Daurio on 11/30/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

What a pleasure it was to do business with 2010 Auto Sales. The process was quick and painless. Mark and the guys turned the normal car buying experience into an enjoyable and happy memory. As compared to the standard nightmare that is all too common. I will be recommending them to everyone. Can't say thank you enough.


Best car buying experience I ever had

4.7
2005 Dodge Caravan on 08/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I needed a new minivan quickly as my old one was not going to last much longer. I found 2010 auto sales online. I test drove a van and picked it up 24 hrs later. I was worried about getting financed due to some credit marks left over from a divorce but Mark was able to get me approved and at a better rate than I expected. Plus they include a 6 month / 6,000 mile warranty (awesome) The entire experience was quick, painless and might I dare say for buying a car enjoyable. As others have said, Mark is very laid back, doesn't try to pressure you in anyway and that made a huge difference for me. I hate the high pressure pitches. I will definitely go back to 2010 auto sales when looking for my next car. Thanks Mark.


Excellent Dealership! Wonderful Experience!

4.7
BeckyLane on 07/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I went to 2010 Auto Sales because I was interested in buying a used Nissan Sentra, and they had four available on their lot. I am in the arduous process of repairing a credit that I allowed to momentarily go awry, and hadnt had luck in obtaining a car loan elsewhere despite several attempts. I walked into 2010 Auto Sales and told Mark that I needed a car, had gone through a rough period with my credit which I was doggedly attempting to repair and wondered if there was anything he could do for me. Mark was a personable, gracious salesman who was attentive without being pushy or annoying. He allowed us to look at the cars he had available without following us around with questions and pestering sales tactics, which was an absolute delight. When he pulled up my credit he agreed that it had some dark spots but wasnt hopeless, and said hed do all he could to get me financed. The next day he called to let me know that after some effort he was able to get me financed at a local credit union with a interest rate that was far better than I had anticipated. Mark was incredibly accommodating, taking my request to purchase the car the very next day in calm stride and working to get everything arranged so I could drive it off the lot the following afternoon. His laid-back demeanor, dependable communication and notable effort to campaign on my behalf despite my less-than-perfect credit impressed me significantly. I would highly recommend both Mark and 2010 Auto Sales to anyone interested in purchasing a high quality, beautifully maintained used vehicle. Thank you, Mark, for all of your effort and assistance! I absolutely love my car! :)


Great Car Buying Experience!

4.7
Peter & Peg on 07/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Our search for a quality used car brought us to Mark Cifarelli's dealership and the Sebring we were looking for. We'd looked at several others and found the one at 2010 Auto to be the most reasonably priced and in quality condition. Working with Mark was a pleasure and he went out of his way to accommodate us seeing the car afterhours. We found Mark to be personable and honest with a no pressure approach. He's the utmost professional to work with and made buying this car one of the easiest experiences we've ever had! We'll be going back to 2010 Auto whenever we need another car and recommend Mark without hesitation.


A fantastic car dealer!

5
Irishgal51860 on 06/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I don't know where to begin to describe how awesome Mark Cifarelli is. I trusted him so completely that I didn't even consider price dickering with him. He made the purchase of this car as painless as it possibly could be for me. He has the ultimate understanding of customer service and takes all the unpleasantness out of buying a car. It was actually fun. I would recommend him to everyone and will never buy another car from anyone else ever again.


Great dealership!

5
Kim Murphy on 03/25/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just wanted to say that buying a car from Mark was the best experience I have ever had purchasing a car. The whole process was SO easy and Mark is such a pleasant person to do business with. I would recommend 2010 Auto Sales to anyone looking to purchase a car!


Great Experience

5
Brian on 12/06/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found a car I liked on Cars.com that 2010 Auto Sales had on their lot. I took a drive to Lansingburgh to see it in person and take it for a test drive. I immediately found Mark to be very pleasant and straight forward . I tall and have a difficult time getting comfortable in some cars and I wanted to make sure I really liked the car and that it was a good fit for me. I test drove the car 3 different times over the course of a week and Mark gave me all the time and space I needed and was never pushy. Mark worked with me on the price to make sure it was where I wanted to be and we made the deal. He even got me a better loan rate than my credit union was offering. Mark was very professional, knowledgeable, courteous and honest and was a pleasure to do business with. I will be recommending 2010 Auto Sales to any of my family and friends looking to purchase a quality used car in the future, the experience was simply second to none.


Wonderful Experience

4.5
Jessica on 06/05/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

Dealing with Mark Cifarelli at 2010 Auto Sales was great. 2010 had exactly the car I was looking for and were more than willing to work with me on the price. Since he had the car for such a short time before I bought it there were a few minor tweeks that needed to be made. He gave me no problems and had the adjustments made by the next day. Not only would I gladly go back to them for another purchase but I have already recommended them to SEVERAL friends. Mark, THANK YOU for my "New To Me" Dodge Charger. I absolutely LOVE IT!


Great customer service!

5
Skooze on 01/18/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were looking for a used minivan and came across the cars.com post for a Town & Country at 2010 Auto Sales. I emailed the owner, Mark and he got back to me immediately. He was able to meet with us, we drove the car, had him look at our trade in, and discuss a price. I had done my own internet searching for what I felt our car was worth and he gave us that price. He didn't come down off of his price, but it was certainly fair. He offered us the carfax report and took care of getting the car all serviced, cleaned and ready for us. It was refreshing NOT to have to deal with a middle-man, and not feel like we were getting nickle and dimed. The prices on his cars are fair and reasonable. Our minivan was cleaned and serviced before we took over and we are very happy with the overall service at 2010 Auto Sales.


love my truck

5
ONE UP on 12/30/2011

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mark, Where do I begin; you run an awesome home town dealership for cars and truck!!!! This F-250 drives like a dream and you worked with me on the price. You made shopping for a truck an incredible experience. My hat go off to you and your team. I will recommend you to all of our family and friends to see you first for their next vehicle. Thank you again for owning and running such a remarkable business they are hard to come by these days. By the way I love the truck. Sincerely, Van E. Herbert


$19,900

Mileage: 47682

Color: Gray

Transmission: Cvt 7-speed

Body Style: Sedan

City: Troy, NY

Engine Type: 1.8L I4

$29,900

Mileage: 46722

Color: White

Transmission: 6-speed Automatic

Body Style: Pickup

City: Troy, NY

Engine Type: 355 hp 5.3L V8

$39,900

Mileage: 45266

Color: White

Transmission: 6-speed Automatic

Body Style: Other

City: Troy, NY

Engine Type: 350 hp 7.3L V8

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