Easy purchase of Used Ford Escape
Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0
We went out to Wilde to look at a used Ford Escape, with a price in mind that was somewhat below the price on the internet. We made an appointment, and the dealer had the vehicle ready to go for us. While test driving, we noted the green "sale" tag in the back that reduced the price to an amount very near our bottom line. The car was in great shape, with low mileage. We negotiated a bit further--the Wilde people were very reasonable, and we were able to complete a deal in under an hour. On delivery, Wilde had the vehicle cleaned up and ready to go, and the delivery went very smoothly. The internet salesman Mike and our salesmen Scott and Joe were extremely cordial and easy to work with, and I would recommend them to anyone looking to by a new or used car. In a day when dealers can be pushy and somewhat uncomfortable to deal with, these guys were as good as they come. From the time we walked in the door to the time we took delivery (Saturday morning to Monday night) the process was seemless and enjoyable.
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